About OwnerRez
OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of OwnerRez
? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.
? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.
? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.
? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.
? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of OwnerRez: 49
Alternatives
LiveRez
Streamline
eviivo
iGMS
Reviews
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- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OwnerRez does everything I need in a vacation rental software, and a bunch I didn't know I...
Reviewed on 2018-06-15
It makes running my business easier than I could have imagined. It's the one system I can't live...
It makes running my business easier than I could have imagined. It's the one system I can't live without. The automation that it provides makes it so I don't hardly need to lift a finger. Many people say that Short Term Rentals are not passive income investments. OwnerRez challenges this notion.
Pros
I wish I could give 6 or 7 stars for Features and Functionality and Customer Support. The software and support team are outstanding. I've tried running booking plugins on a Wordpress site, and that gave me lots of headaches. While searching for new plugins, I found OwnerRez and a few other similar applications. After researching reviews online, I narrowed it down to two and tried the other one first. It still left me wanting in some areas. Then I tried OwnerRez and I was hooked. Since I had other issues with Wordpress overall, I jumped right in and added the OwnerRez hosted web site too. It's super easy to configure, and very reasonably priced. And did I mention the support is awesome? Every once in a while I find something new that I think would be a great addition. Some of those have already been incorporated as new features in the product.
Cons
I briefly considered giving 4 stars for Ease of Use, because there are so many options and features that sometimes it's overwhelming. But overall, I think that's a great thing, and it wouldn't be fair to rate them less than 5 stars. And anything that I have trouble with, I just send an email to the support team and get a response within a few hours. Or if I can't find a feature, they let me know exactly where it's located. The more I use it, the easier it becomes.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Really happy with Ownerrez after trying many other softwares
Reviewed on 2022-04-27
I rent six properties in a remote location in Greece. Each one has some very specific needs in how...
I rent six properties in a remote location in Greece. Each one has some very specific needs in how I manage them. I do the online part and work together with the owner who is on the field and need many specific things from me. With ownerrez a lot of what I used to do in like 5 steps using different softwares now are done in one step. I have a complete picture of my scenario of reservations and finances without doing anything. Before I had to do many entries in different softwares. I am really happy with their customer service too. They are fully committed to us clients and to improving their product. Highly professional and dedicated to excellent quality.
Pros
I has a lot of flexibility for my unique needs as the manager of 6 vacation rentals in Greece. Basically everything I had needed so far I found a work around in OwnerRez. Or the staff helped me to find a solutions. Few things I still need to do outside of it. But my workflow managing my listings and reservations has really become simpler and much much faster.
Cons
It is not as beautiful as other options I’ve used. And it is not as user friendly either. But all other options I’ve used had some critical limitations that I couldn’t work around. For my type of property management I needed some very specific things. Together with the staff at ownerrez, always by email, but efficiently, we almost always found a solution.
Reasons for Choosing OwnerRez
Hostaway had some bugs and limitations and over complications on the money collection and quote to guests etc. Lodgify was way too limited and inflexible to me.Reasons for Switching to OwnerRez
Flexibility within a really robust system and highly professional staff super committed to their product and to solving my unique needs.- Industry: Hospitality
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
OwnerRez has the features and support!
Reviewed on 2022-04-25
I recommend it!
I recommend it!
Pros
The functionality is pretty incredible, and the support team is very very thorough .
Cons
It's not the most modern interface. I value function over attractiveness, so I don't mind too much. It's still somewhat intuitive.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Love OwnerRez- by far the best I’ve used
Reviewed on 2022-07-06
Excellent! Although it was good when we first joined It has improved so much more in the past 16...
Excellent! Although it was good when we first joined It has improved so much more in the past 16 months I just hope they continue to listen to customers and implement the suggestions.
Excellent customer service too!
Pros
Ease of use, PM Management, automation. Payment section
Cons
Not enough features available to non US based clients. Would love to be able to access insurance and sms and if it linked with zapier even better!!
Reasons for Choosing OwnerRez
Cost, lack of features, errors in owner statements on supercontrolReasons for Switching to OwnerRez
Price, features, ease of use- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OwnerRez a MUST for newbies or seasoned professionals to use for STR's
Reviewed on 2022-06-08
Overall, it's been the BEST, most satisfying learning curve as I feel genuinely supported and...
Overall, it's been the BEST, most satisfying learning curve as I feel genuinely supported and encouraged by the OR team and understand how MUCH the software (and people) can offer to my new rental business.
Pros
Once "trained" with help from ProConnect, I felt much more confident in navigating ALL the various options OR provides
Cons
When I first signed up, I felt overwhelmed with the vast amount of information available on OR (via video tutorials and help docs). The sheer amount of information made me nervous, but once I worked with Customer Service/ProConnect (Lisa M), all my worries faded and I began to understand the processes much more and my confidence in using the software grew exponentially
Reasons for Choosing OwnerRez
Prior to signing up with OR (Jan/Feb 2022?)Switched From
LodgifyReasons for Switching to OwnerRez
All the various features OR offers to hosts/owners/managers via the software, automated emails, and direct booking websiteOwnerRez FAQs
Below are some frequently asked questions for OwnerRez.Q. What type of pricing plans does OwnerRez offer?
OwnerRez offers the following pricing plans:
- Starting from: View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Starting at $35/mo for 2 properties. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration
Q. Who are the typical users of OwnerRez?
OwnerRez has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does OwnerRez support?
OwnerRez supports the following languages:
English
Q. Does OwnerRez support mobile devices?
OwnerRez supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does OwnerRez integrate with?
OwnerRez integrates with the following applications:
Beyond, Braintree, Constant Contact, Duve, Google Calendar, Google Maps, Mailchimp, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Operto Teams, PayPal, PriceLabs, Quickbooks Online, Stripe, Twilio, WordPress, authorize.net
Q. What level of support does OwnerRez offer?
OwnerRez offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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