About OwnerRez

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of OwnerRez

? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany and 5 others

Supported Languages

English

Pricing starting from:

US$40.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting
View 5 more
OwnerRez video
OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting

Features

Total features of OwnerRez: 67

  • API
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Channel Analytics
  • Channel Management Software
  • Commission Management
  • Communication Management
  • Contact Management Software
  • Content Management System (CMS) Software
  • Credit Card Processing
  • Customer Database
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Management Software
  • Electronic Payments
  • Email Management Software
  • Email Templates
  • Expense Tracking
  • For Vacation Rentals
  • GDS/OTA Integration
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inbox Management
  • Inventory Control Software
  • Invoice Management
  • Lead Management Software
  • Listing Management
  • Maintenance Management Software
  • Marketing Automation Software
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Occupancy Management
  • Online Booking
  • Owner Statements
  • Partner Management
  • Partner Portal
  • Payment Processing Software
  • Rate Management
  • Ratings/Reviews
  • Real-Time Data
  • Reminders
  • Rental Property Management Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reviews Management
  • Sales Reports
  • Search/Filter
  • Short/Long Term Rental
  • Template Management
  • Tenant Tracking
  • Third-Party Integrations
  • Transaction History
  • Website Management

Alternatives

LiveRez

4.5
#1 Alternative to OwnerRez
LiveRez is an all in one vacation rental management software bringing you a powerful ecosystem of products included to...

Streamline

4.5
#2 Alternative to OwnerRez
Built by property managers for property managers, Streamline is built to maximize profits and company efficiency.

eviivo

4.1
#3 Alternative to OwnerRez
eviivo Suite is the award-winning booking and property management platform that allows users to become the perfect...

iGMS

4.6
#4 Alternative to OwnerRez
iGMS provides software for professional hosts & vacation rental management companies.

Reviews

Overall rating

4.9 /5
(192)
Value for Money
4.9/5
Features
4.9/5
Ease of Use
4.7/5
Customer Support Software
4.9/5

Already have OwnerRez?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 192
Todd
Todd
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

So Happy!

Reviewed on 2019-03-27

Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends… you name it!

Now the software – just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it. Best of all – the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone!

I could go on and on – but you get the idea – I love this software and more importantly – the company and service behind it!

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

Kelsey
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The only one worth having

Reviewed on 2024-04-02

Awesome. It took a few weeks for me to get everything set up, but it has saved me so much time over...

Awesome. It took a few weeks for me to get everything set up, but it has saved me so much time over the last few years that I cannot imagine running my vacation rental without it. You also get special perks, like being able to collect security deposits and process your own payments

Pros

I am so glad I found OwnerRez. I used to solo manage 3 properties and, while OwnerRez took a while to set up, it has saved me SO much time and hassle now that it is set up. I can’t imagine being without it and would never consider shopping another software. The customer service is great (real people who care and actually solve your problems). I describe OwnerRez as a union for Vacation Rental owners and I recommend it to everyone I come across.

Cons

The software is perhaps a little harder to use and more dated looking then some others (think Windows PC vs MAC) but there a ton of features and settings and once you figure all those out you’ll be glad there are so many options and that the software is so robust.

Guillermo
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

it works but needs a lot of improvement

Reviewed on 2023-03-14

Pros

The system works that it is important and their pricing it is competitive something that I appreciate but the system needs a lot of improvement

Cons

I would love to get hear by OwnerRez. We have problems because we can't get response from customer support. They are telling us that the problem is our something that it is not and every time we need something we got no answer. I would like to SPEAK with them but they don't even provide a phone number to users ( you can imagine) , also many promised things are not complete . I would like to tell all of this directly to them but it is impossible. Maybe once you put this kind of " reviews" they can hear you

Lisa
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

So impressed with OwnerRez

Reviewed on 2024-08-22

Excellent! The platform integrates and automates everything that we use in our short-term rental...

Excellent! The platform integrates and automates everything that we use in our short-term rental business seamlessly. Customer service is TOP NOTCH.

Pros

Everything in one place
Very user friendly
Excellent customer support

Cons

Because it's so robust, it feels overwhelming at first and requires a significant amount of time and focus to get set up

laura
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

BEST Tech Company for Short Term Rentals Highly Recommend It

Reviewed on 2024-04-24

I had low expectations when I first started the free trial of this company service for my 3 year...

I had low expectations when I first started the free trial of this company service for my 3 year old Airbnb rental business. Everything felt a bit intimidating to start with. But boy once I got assigned by the onboarding team I was blown away by their reps' efficiency in email responses and especially the complimentary training by Adrielle. She is so sharp, competent and knows the products in and out. I attended their free webinars, watched and read so many training tutorials Adrielle sent me. Everything was so well documented and it completely boosted my confidence that I can do this thing. The one thing drew me to try this product is the direct booking website, since I am really struggling with my Airbnb bookings and I am trying to cut cost and be more competitive in pricing by eliminating the Airbnb platform fees. Adrielle walked me through on how to set up the website and she even sent me a customized tutorial video after I sent them an email with more questions. I tell you this company works like a well oiled machine. What surprised me and also impressed me is that they have some very experienced property managers on the team who are not your typical young tech guys but older ladies who know a lot about the hospitality industry and are so tech savvy. I can't tell you how pleased I am with everything they do. I even looked up if they are publicly traded company, as I am prepared to buy their stocks if they are. That's how impressed I am by this company and its employees. I highly recommend them to anyone who has a rental business. They will help you to succeed. No doubt!

Pros

Exceptional Customer Service, Outstanding Onboarding Training, Competent and Very Professional Employees very pleasant to Work with, the best company I've dealt with in a LONG TIME. I am beyond happy with their product and service.

Cons

I have not noticed any cons so far. To me the monthly cost is well worth it if I can get even just one booking out of the service.

Showing 5 reviews of 192 Read all reviews

OwnerRez FAQs

Below are some frequently asked questions for OwnerRez.

OwnerRez offers the following pricing plans:

Starting at $40/mo for the first property. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration

OwnerRez has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

OwnerRez supports the following languages:

English

OwnerRez supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OwnerRez integrates with the following applications:

Beyond, Braintree, Constant Contact, Duve, Google Calendar, Google Maps, Mailchimp, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Operto Teams, PayPal, PriceLabs, QuickBooks Online, Stripe, Twilio, WordPress, authorize.net

OwnerRez offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for OwnerRez.