About OwnerRez

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of OwnerRez

? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany , United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting
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OwnerRez video
OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting

Features

Total features of OwnerRez: 48

  • API
  • Accounting Software
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Channel Analytics
  • Channel Management Software
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Email Management Software
  • Email Templates
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Inventory Control Software
  • Invoice Management
  • Lead Management Software
  • Marketing Automation Software
  • Multi-Channel Management
  • Multi-Currency
  • Online Booking
  • Owner Statements
  • Partner Management
  • Payment Processing Software
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Template Management
  • Third Party Integrations
  • Vendor Management Software
  • Website Integration
  • WordPress Integration

Alternatives

eviivo

4.1
#0 Alternative to OwnerRez
eviivo is a booking & channel management system which enables small hospitality & tourism businesses to manage property...

Hospitable.com

4.8
#1 Alternative to OwnerRez
Hospitable (formerly Smartbnb) is the property management solution that centralizes all your properties in one...

iGMS

4.6
#2 Alternative to OwnerRez
iGMS is a professional all-in-one vacation rental software with direct integration to major platforms such as Airbnb/Boo...

Streamline

4.5
#3 Alternative to OwnerRez
Streamline is a smart & powerful vacation rental & property management software built to maximize conversions,...

Reviews

Overall rating

5.0 /5
(144)
Value for Money
5.0/5
Features
4.9/5
Ease of Use
4.8/5
Customer Support Software
5.0/5

Already have OwnerRez?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 144
Garry
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

OwnerRez does everything I need in a vacation rental software, and a bunch I didn't know I...

Reviewed on 6/15/2018

It makes running my business easier than I could have imagined. It's the one system I can't live...

It makes running my business easier than I could have imagined. It's the one system I can't live without. The automation that it provides makes it so I don't hardly need to lift a finger. Many people say that Short Term Rentals are not passive income investments. OwnerRez challenges this notion.

Pros

I wish I could give 6 or 7 stars for Features and Functionality and Customer Support. The software and support team are outstanding. I've tried running booking plugins on a Wordpress site, and that gave me lots of headaches. While searching for new plugins, I found OwnerRez and a few other similar applications. After researching reviews online, I narrowed it down to two and tried the other one first. It still left me wanting in some areas. Then I tried OwnerRez and I was hooked. Since I had other issues with Wordpress overall, I jumped right in and added the OwnerRez hosted web site too. It's super easy to configure, and very reasonably priced. And did I mention the support is awesome? Every once in a while I find something new that I think would be a great addition. Some of those have already been incorporated as new features in the product.

Cons

I briefly considered giving 4 stars for Ease of Use, because there are so many options and features that sometimes it's overwhelming. But overall, I think that's a great thing, and it wouldn't be fair to rate them less than 5 stars. And anything that I have trouble with, I just send an email to the support team and get a response within a few hours. Or if I can't find a feature, they let me know exactly where it's located. The more I use it, the easier it becomes.

Bill
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software, Great Price, Great Support - What's Not to Love?

Reviewed on 4/8/2021

They are just an overall complete solution... Great Price, Great Support, Great Feature set. I...

They are just an overall complete solution... Great Price, Great Support, Great Feature set. I wish I would have found them before I made the mistake that cost me thousands of dollars in implementation costs and improperly collected (ie not collected) taxes.

Pros

OwnerRez is full featured Property Management software. Our goal when embarking on the journey of finding a solution was to be as hands off as we could be. With OwnerRez someone can book a property, pay online, receive all communications needed for arrival, have door locks added to the appropriate home automation system and have the cleaning scheduled. (Granted there are some 3rd party integrations here but the integrations are so solid that we don't have to worry about them)

OwnerRez is easy to use. The database is built in a way that it is fully relational. You can look at a guest, see all of their bookings, click on the booking and have all relevant data including communications to/from the guest right there at your finger tips.

Support with OwnerRez is top notch. I've never talked with them on the phone but their email response times are exceptional and their solutions detailed and comprehensive. You do not have an "expensive" onboarding team to walk you through step by step... but with OwnerRez we didn't need it. Watched a couple of videos, followed some checklists and we were up and running in a matter of a week. We spent 5 weeks with another solution and when it came time to go live we had one OTA connected and it was not calculating tax correctly. Literally we had all OTAs connected to OwnerRez in a week and were managing our complete portfolio with virtually no hiccups.

Cons

OwnerRez is extremely feature rich. I wanted a single solution for all aspects of our business but ultimately I have decided to let the experts in Housekeeping and Guest Portals do what they do best and just integrate to OwnerRez. Perhaps someday they will add that functionality.

Ben
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Short Term Rental Software

Reviewed on 6/16/2022

Great value for the price! Great tool once you work the bugs out. I would recommend it to anyone in...

Great value for the price! Great tool once you work the bugs out. I would recommend it to anyone in teh industry.

Pros

There are several features that we like, from building our own website, automatically send contracts and various communications. It has definitely made managing our property easier!

Cons

Not having an actual person to speak to. It would make solving problems easier and would also be a teaching mechanism.

Dana
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Choose NO Other

Reviewed on 10/5/2022

Excellent.

Excellent.

Pros

Everything....Have tried a multitude of others prior and this is the BEST.

Cons

Again...this is the best out there. I shall never choose another.

Andrea
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

If you have doubts or issues, don't have to wait long for a fast support team response!

Reviewed on 4/29/2020

it was self explanatory and easy to work with, but yes you have to experience and try for yourself....

it was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.

Pros

It's kind of easy to work with, unlike many others in the market, but is you have any problem or doubt, the support team is A-M-A-Z-I-N-G-L-Y fast to respond!! So you can solve most of the problems or doubts real quick.

Cons

no negative issues so far... I am still learning some functions, but so far it worked great for what I need.

Alternatives Considered

CiiRUS

Reasons for Choosing OwnerRez

Actually I used Ciirus as a homeowner last year. But as a Homeowner I already had difficulties using it. And you do not allow all features for homeowners. I wonder how it must be a lot more difficult with administrator functions.

Switched From

CiiRUS

Reasons for Switching to OwnerRez

easy to work with and the main functions were there. After purchase I realize what they have the best is their support team. They never failed me once getting back to me quickly and solving or explaining my issues/concerns.
Showing 5 reviews of 144 Read all reviews

OwnerRez FAQs

Below are some frequently asked questions for OwnerRez.

OwnerRez offers the following pricing plans:

Starting at $35/mo for 2 properties. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration

OwnerRez has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

OwnerRez supports the following languages:

English

OwnerRez supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OwnerRez integrates with the following applications:

Authorize.Net, Beyond, Braintree, Constant Contact, Duve, Google Calendar, Google Maps, Mailchimp, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Operto Teams, PayPal, PriceLabs, Quickbooks Online, Stripe, Twilio, WordPress

OwnerRez offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for OwnerRez.