Escapia
About Escapia
Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more.
Escapia’s reservation management system incorporates lead management, front desk operations, and guest reviews. Users can view full complete guest histories, including all correspondence, extend reservations directly from within the calendar, produce customizable reservation reports, and let Escapia automatically generate reservation confirmations to send out to guests. Business performance can be viewed on customizable business dashboards, which include daily activity widgets such as check-ins and check-outs, open work orders, unread inquiries, and total rent booked, and can produce reports and graphs for year-to-year comparisons of inquiries, bookings, and income.
Escapia’s rate engine enables property managers to set up and adjust variable rates, special offers, discount plans, flexible charges and add-ons. Users can enter rates in bulk, and test pricing plans before activation, as well as using daily, weekly, and monthly rate calculation. Rates are automatically updated across Escapia and all other partner sites a property is listed on.
Escapia partners with multiple property listing and distribution sites, including Vrbo, BookingPal, and FlipKey, with users able to choose where their properties are promoted. Availability calendars are automatically updated in real time between listing sites and users’ own records. Guest reviews of properties can also be automatically distributed from Escapia to selected partner channel sites.
Key benefits of Escapia
Real-time sync between availability calendars on all distribution and listing sites.
Lead management system keeps track of all prospects and guests in one place.
Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.
Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.
Generate and customize reports on units, owners, guests, reservations, payments, and more.
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Escapia has worked great for our companies needs.
Reviewed on 2017-11-14
As our business has grown the software has made our day to day work easier and more streamlined....
As our business has grown the software has made our day to day work easier and more streamlined. Escapia has been great about adding and updating the product on a regular basis with customers imput.
Pros
We have used Escapia for years and have seen a lot of changes along the way. The software is easy to use and train new employees on.
Cons
Over the years we have found the the customer service to be challenging and the software does not handle long term rentals easily.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
12+ years Client
Reviewed on 2024-04-24
They support team is the best. Easy to connect with, on hold times are less than 30 seconds,...
They support team is the best. Easy to connect with, on hold times are less than 30 seconds, account management team is great.
Pros
I am very impressed with their new rate manager. It is amazing and is helping grow our bookings.
Cons
It took them too long to connect with Airbnb. More business reports that can be intergrated into the business dashboard. Create owner projection reports to help us grow our inventory.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Medicore Software In A Sea Of Mediocrity
Reviewed on 2019-12-11
Pros
Tries very hard to be an all in one solution, direct integration with HomeAway/VRBO, good customer support, the team is clearly working hard on improvements but it's a bit like trying to push a dinosaur up a hill.
Cons
Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited. Overall the software is very old and outdated and while improvements are on the horizon, they are coming slowly and in the meanwhile my patience is running out.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fantastic software that has helped us grow from 1 vacation rental to 80
Reviewed on 2024-07-17
Excellent product for the money! I've been a user since 2009 and Escapia has always been at the...
Excellent product for the money! I've been a user since 2009 and Escapia has always been at the core of our business software. I wouldn't entertain moving to any other platform.
Pros
Ease of use. Makes accounting for owner statements a breeze.
Cons
Nothing, every feature we use seems to work well.
Response from Escapia
Thank you for your review! We appreciate the kind words and look forward to growing our product for you.
- Industry: Leisure, Travel & Tourism
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excapia is hands down a great software and company to use.
Reviewed on 2024-04-02
Pros
Ease of use. Technical support. Amazing staff.
Cons
My biggest challenge would be the lack of history it reports.
Escapia FAQs
Below are some frequently asked questions for Escapia.Q. What type of pricing plans does Escapia offer?
Escapia offers the following pricing plans:
- Starting from: US$10.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. Contact us for your custom pricing quote!
Q. Who are the typical users of Escapia?
Escapia has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Escapia support?
Escapia supports the following languages:
English
Q. Does Escapia support mobile devices?
Escapia supports the following devices:
Q. What other apps does Escapia integrate with?
Escapia integrates with the following applications:
Akia, Autohost, BeHome247, Beyond, BookingPal, Breezeway, Brivo Access, Celero, Duve, LSI Tools, Lodgable, Lynx, NextPax Channel Management System, Operto Teams, PMT, PriceLabs, Properly, Rentals United, Rently, ResortCleaning, Revinate, RueBaRue, StayFi, Track Pulse, Turno, VacayHome Connect, Vrbo, Wheelhouse, authorize.net
Q. What level of support does Escapia offer?
Escapia offers the following support options:
Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep)
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