About Escapia

Escapia is a cloud-based vacation rental software, offering users assistance with managing reservations, accounting, property listings and distribution, and more.

Escapia’s reservation management system incorporates lead management, front desk operations, and guest reviews. Users can view full complete guest histories, including all correspondence, extend reservations directly from within the calendar, produce customizable reservation reports, and let Escapia automatically generate reservation confirmations to send out to guests. Business performance can be viewed on customizable business dashboards, which include daily activity widgets such as check-ins and check-outs, open work orders, unread inquiries, and total rent booked, and can produce reports and graphs for year-to-year comparisons of inquiries, bookings, and income.

Escapia’s rate engine enables property managers to set up and adjust variable rates, special offers, discount plans, flexible charges and add-ons. Users can enter rates in bulk, and test pricing plans before activation, as well as using daily, weekly, and monthly rate calculation. Rates are automatically updated across Escapia and all other partner sites a property is listed on.

Escapia partners with multiple property listing and distribution sites, including HomeAway, Vrbo, BookingPal, and FlipKey, with users able to choose where their properties are promoted. Availability calendars are automatically updated in real time between listing sites and users’ own records. Guest reviews of properties can also be automatically distributed from Escapia to selected partner channel sites.

Pricing starting from:

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Escapia

Key benefits of Escapia

Real-time sync between availability calendars on all distribution and listing sites.

Lead management system keeps track of all prospects and guests in one place.

Business dashboards offer real-time data reporting, customizable data views, widgets, charts, graphs, and drill-down analytics.

Rate management engine enables users to adjust rental rates based on business conditions and occupancy levels, with automation for seasonal and holiday rate changes.

Generate and customize reports on units, owners, guests, reservations, payments, and more.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, Mexico, Puerto Rico, United States , US Virgin Islands

Supported Languages

English

Pricing starting from:

US$9.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Escapia

Images

Escapia Software - Escapia's business dashboard gives users an overview of their inquiries, reservations, and more
Escapia Software - Users can view graphs of their reservations, inquiries, and income in Escapia's dashboard
Escapia Software - Escapia allows users to prioritize and tag incoming inquiries to enable sorting and filtering
Escapia Software - Users can view reservations for all of their properties in a centralized calendar in Escapia
Escapia Software - Escapia generates full customer histories, including all previous reservations and inquiries
Escapia Software - Users can manage housekeeping for their properties from within Escapia
Escapia Software - Escapia provides a mobile app for both property owners and guests to use
Escapia Software - Users can respond to inquiries, send out quotes and request payments from within Escapia's app
Escapia Software - Escapia has multiple network partner sites where users' properties can be listed
View 9 more
Escapia Software - Escapia's business dashboard gives users an overview of their inquiries, reservations, and more
Escapia Software - Users can view graphs of their reservations, inquiries, and income in Escapia's dashboard
Escapia Software - Escapia allows users to prioritize and tag incoming inquiries to enable sorting and filtering
Escapia Software - Users can view reservations for all of their properties in a centralized calendar in Escapia
Escapia Software - Escapia generates full customer histories, including all previous reservations and inquiries
Escapia Software - Users can manage housekeeping for their properties from within Escapia
Escapia Software - Escapia provides a mobile app for both property owners and guests to use
Escapia Software - Users can respond to inquiries, send out quotes and request payments from within Escapia's app
Escapia Software - Escapia has multiple network partner sites where users' properties can be listed

Features

Total features of Escapia: 45

  • API
  • Accounting Software
  • Activity Dashboard
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Channel Management Software
  • Client Portal
  • Commission Management
  • Contact Database
  • Contact Management Software
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Templates
  • For Vacation Rentals
  • General Ledger
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Invoice Management
  • Maintenance Scheduling
  • Online Booking
  • Owner Statements
  • Payment Processing Software
  • Price/Margin Management
  • Ratings/Reviews
  • Real Time Reporting
  • Reporting & Statistics
  • Reservations Management
  • Role-Based Permissions
  • Task Management Software
  • Third Party Integrations
  • Vendor Management Software
  • Website Integration
  • Work Order Management

Alternatives

Barefoot

4.5
#0 Alternative to Escapia
Barefoot is a cloud-based software designed to help businesses in the vacation rental industry manage trust accounting...

Lodgify

4.5
#1 Alternative to Escapia
Lodgify is the easiest way to build your own vacation rental website, accept online credit card payments and manage all...

Checkfront

4.5
#2 Alternative to Escapia
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, &...

Streamline

4.5
#3 Alternative to Escapia
Streamline is a smart & powerful vacation rental & property management software built to maximize conversions,...

Reviews

Overall rating

4.4 /5
(117)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support Software
4.6/5

Already have Escapia?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 117
Hayley
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Overall Management Software

Reviewed on 6/27/2017

It makes the ease of making reservation easy for our staff overall and the guests have less wait...

It makes the ease of making reservation easy for our staff overall and the guests have less wait time on the phone while making a reservation. The ease of adjusting rents and creating rate rules allows for more revenue at the end of each year without any mistakes.

Pros

So many great things to say it is hard to know where to start. It is so easy to keep track of what is being completed where and by who. Always time stamps with names on holds, reservations, payments, refunds as well as email correspondence. The visual calendar is another added bonus because it gives a great overall picture of each home and dates that are and are not available so filing spots is very easy. The quick quote feature is fabulous as you can pick a home in the drop down menu and apply any filter and discounts that you already have up to any home easily. Web based is a very huge bonus because you are able to view any information on any device no matter where you are. The software also links up to many other sites so linking and sharing homes and rates is as easy as clicking a button and everything feeds right over. The quick search button at the top makes it very easy to find reservations that are valid or cancelled without having to use many steps.

Cons

When adding some new charges they can be hard to track if you are not 100% sure which report that you should be running to find them. Processing revenue can be difficult at some times when guests are in house and reservations crossover between months. This is mostly because if you need to adjust a reservation and revenue has already been processed it can cause some errors with commissions. Just have to be extra aware of what you are doing to not make any mistakes.

Becky
Overall rating
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The ONLY software you need for Vacation Rentals!

Reviewed on 9/2/2021

This is your one stop shop. Escapia connects seamless to your VRBO listings, so you can manage...

This is your one stop shop. Escapia connects seamless to your VRBO listings, so you can manage headlines and guest inquiries right from Escapia. We have tried other softwares that boosted in helping our business, but the lack of support those companies gave us, ultimately made us stop using them. We have a million parts moving each day and we need a central hub that keeps everything on track. Escapia is that for us!

Pros

The support we receive from the Escapia team has been like no other software companies we have used! The changing over to Escapia was hard for our team who have been using v12, but the Escapia team made sure we were comfortable being going live. The new rates manager is amazing! It makes setting and adjusting rates a breeze! No more looking at different windows and setting rate rules . Its all in one screen.

Cons

We are missing some key reports we used in V12, but the Escapia team has listened to our requests and are working on new reporting for Escapia. Its a learning curve to switch software companies, but its been worth it.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Medicore Software In A Sea Of Mediocrity

Reviewed on 12/11/2019

Pros

Tries very hard to be an all in one solution, direct integration with HomeAway/VRBO, good customer support, the team is clearly working hard on improvements but it's a bit like trying to push a dinosaur up a hill.

Cons

Very disjointed, I often refer to it as frankenstein because it feels like all the modules were poorly connected together. Does not have an open API so integration with other systems is limited. Overall the software is very old and outdated and while improvements are on the horizon, they are coming slowly and in the meanwhile my patience is running out.

Alternatives Considered

Barefoot, Streamline and Kigo
Cathy
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Escapia is a powerful professional tool to help you run your businss

Reviewed on 7/11/2018

A powerful tool for the complete needs of a vacation rental management company, from providing...

A powerful tool for the complete needs of a vacation rental management company, from providing guest quotes, customizing guest arrival experience, to managing accounts.

Pros

The accounting side of this software is strong and a knowledgeable user has powerful tools. Owner statements are transparent and clearly structured. Correspondence is attractive and easy to customize. The various tools available for setting rates/manipulating rates are easy to use. The reservation grid is easy to understand, and the filters and quotes make the reservationists' work easier and more consistent. Integration with Glad Hospitality helps provide a good guest experience without much effort (once the initial setup is complete). The reports are informative and useful. Bank reconciliation tool is an absolute essential. Having used Escapia and other VRM software while working for other companies, when I started my own company, I knew the only software I wanted to use was Escapia.

Cons

Features for automated or scheduled correspondence are weak. There is no "notes" area associated with owners for keeping a record of requests, authorizations, etc. Because it is a powerful system, to develop the skills necessary to fully take advantage of its many useful features means you need to invest some time and effort. That is not really a "con" to me. If you have a good tool, you want to learn to take full advantage of it. However, for a new user, it could seem a little scary. But we found that it's not terribly difficult to learn what you need to learn in order to successfully take advantage of the system as a basic user, and that if you want to stop there, you can and you'll still have a good system. It's worth putting in the work, though, to become a skilled user to take advantage of the full capabilities of the system.

Joy
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software

Absolutely Over the Top Pleased with Escapia by HomeAway!

Reviewed on 10/20/2014

I made the decision that Escapia would suit our needs best (in Feb of 2014).The integration is very...

I made the decision that Escapia would suit our needs best (in Feb of 2014).The integration is very detailed, but I knew what the end goal was when I had researched Escapia. One determining factor in going with Escapia, was the fact that HomeAway was so active and aggressive in this industry. It only made sense to partner with the Giant and take advantage of all the opportunities it would offer my company.

The things that I consider absolute PROS: They have automated all the tedious/time consuming processes such as rate building & yield management that I would spend days and hours on with our old software & now I do in about 30 minutes. I have the option of building my own rules & rate tiers, depending on our need to maximize occupancy & revenue. After my initial rules are built, I do not have to go in and spend 2 hours a day to make sure this is done..Escapia made it simple & it DOES the work for me. My saved time = revenue saved and made because I can now focus on new projects to produce new revenue streams.

Escapia also has so many opportunities to partner with multiple booking sites, that I have "new eyes" looking and finding my company every hour of every day.

For our marketing platform, I struggle with tracking and integrating between the time we developed a concept ->to putting it on our sites -> to launching the promotion(via any platform) ->to analytics->to eCommerce->to complete tracking. With our old software, it took sometimes a week to set all of that up from start to finish. With Escapia, I do it all at once, Again, so many saved hours and best of all ACCURATE Tracking and Conversion Reports & a websites that do what they are supposed to do: WORK.

They have support that answer and listen to the issue and most of the time walk you thru it and find the problem immediately and "teach" you how to address and fix it. That is worth the integration itself.

You have to do the work on the front end but after that it is pretty painless & we have more than made back the cost of the software in saved time, revenue, happy guests, our favorite: HAPPY OWNERS. The owner access is simple, easy & our owners are more than pleased with this aspect of Escapia & they have noticed the new and maximized exposure Escapia gives us.

I can say without hesitation, I made THE BEST choice for our company and could not be more pleased and my expectations have been blown away by Escapia and what it gives me.

Showing 5 reviews of 117 Read all reviews

Escapia FAQs

Below are some frequently asked questions for Escapia.

Escapia offers the following pricing plans:

  • Starting from: US$9.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pay a flat monthly fee based on the number of properties you manage. No percentage fees per booking, no additional cost for listing on Vrbo, no surprises — pricing you can plan for. Pricing starts at $9 per unit based on a 100-unit customer. Contact us for your custom pricing quote!

Escapia has the following typical customers:

11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Escapia supports the following languages:

English

Escapia supports the following devices:

Escapia integrates with the following applications:

Akia, Authorize.Net, BeHome247, Beyond, Breezeway, Brivo Access, Celero, DACK, Duve, LSI Tools, Lynx, Operto Teams, Properly, Rentals United, Rently, ResortCleaning, RueBaRue, TurnoverBnB, Vrbo

Escapia offers the following support options:

Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep)

Related categories

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