About Bookeo

Bookeo flexible scheduling and reservation system lets you focus on what you love while your appointment book fills up with bookings. Customers can easily book and pay online, from your website and Facebook page – from any device. Bookeo will send an automatic booking confirmation and reminder.
Bookeo also offers advanced tools to increase your sales, such as gift vouchers, promotions and prepaid packages.
Start taking bookings on your web site today! Sign up for our 30-day free trial. No credit card required.

Key benefits of Bookeo

• No commissions charged to you. No consumer fees charged to your customers. Only a low, flat monthly fee.
• Get online bookings and payments directly on your web site.
• Manage customers with integrated CRM.
• Enjoy total flexibility in scheduling rules with staff schedules, alternating locations, special opening days, and more.
• Increase sales with gift vouchers, promotions, prepaid packages and social marketing tools.

Devices

Business size

S M L

Markets

Argentina, Austria, Australia, Belgium, Bulgaria and 37 others, Brazil, Canada, Switzerland, Chile, China, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR China, Croatia, Indonesia, India, Iceland, Italy, Japan, North Korea, Lithuania, Latvia, Mexico, New Caledonia, Norway, New Zealand, Portugal, Romania, Serbia, Russia, Sweden, Singapore, Slovenia, Slovakia, Thailand, Turkey, United States, South Africa

Supported Languages

Chinese, Czech, Danish, Dutch, English and 18 others, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Images

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Features

Total features of Bookeo: 126

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Management
  • Attendance Tracking Software
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-In Database
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Categorization/Grouping
  • Central Reservation System
  • Class Management
  • Class Registration Software
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commission Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management Software
  • Credit Card Management
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Data Extraction Software
  • Data Import/Export
  • Discount Management
  • Employee Management
  • Employee Scheduling Software
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • For Salons and Spas
  • For Summer Camps
  • GDS/OTA Integration
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • Instructor Management
  • Marketing Automation Software
  • Member Portal
  • Membership Management Software
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • PCI Compliance Software
  • Parent Portal
  • Payment Processing Software
  • Pricing Management
  • Promotions Management
  • QuickBooks Integration
  • Rate Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management Software
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Messaging
  • Sales Automation
  • Sales Reports
  • Sales Tax Management
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Shopping Cart Software
  • Social Media Integration
  • Staff Management
  • Support Ticket Management
  • Surveys & Feedback
  • Team Management Software
  • Third Party Booking
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • User Management
  • Visitor Management Software
  • Website Integration
  • Widgets

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Reviews

Overall rating

4.3 /5
(74)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support Software
4.4/5

Already have Bookeo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 74
Billy G.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great product!

Reviewed on 2018-09-02

It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would...

It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would recommend Bookeo.

Pros

After years of using Bookeo, I should have wrote this review sooner. I run a kayak touring biz, we wear a lot of hats here, and the last thing we need is a booking system that has problems. We have turned down all the salespeople for other systems. Bookeo does what we need it to do.

Cons

This may be possible with Bookeo, but it doesn't appear to save data older than 2 years. Older data is useful for planning purposes. Right now, we are downloading the date in XLS format and saving it to an independent folder.

Last thing, some customers can't figure out how to use the "previous days - following days" buttons on the tour descriptions/dates opening page. They think that the only tours being offered are just on that page. We haven't kept data on this, but I don't think it's very much.

Response from Bookeo

Billy, thanks for the detailed review! We appreciate the feedback. Please note that Bookeo offers 2 booking modes for your booking page, and the booking mode you are using may be less suitable for your business (there is no one-size fits all solution for all businesses). You can easily change the booking mode for your booking page. It only takes a couple of clicks!
It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Shannon

Cédric A.
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best software until, Vest value, Best Support

Reviewed on 2020-09-14

SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team...

SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

Pros

Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

Cons

Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Response from Bookeo

Cedric, thank you for the great review!
Please do not hesitate to contact us if you ever need help with your Bookeo account.

Shannon

Christine W.
Overall rating
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Very basic and no desire to improve

Reviewed on 2021-03-24

I thought it was going to solve problems, but it created a lot of new problems. We are actively...

I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

Pros

The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

Cons

You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Response from Bookeo

Hi Christine,

Thank you for taking the time to leave a review.

I read all the support requests you sent us and the timely replies from our support team. Please note that:

- Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API.

- The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems.

Shannon

Vanessa W.
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Not created for National business (NOT timezone friendly)

Reviewed on 2020-08-31

Email support seemed fast at first but got slower when I had an emergency (custom fields...

Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

Pros

It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

Cons

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Response from Bookeo

Thank you for your review, Vanessa.

Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment.

As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion.

Shannon

Lauren F.
Overall rating
  • Industry: Publishing
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Perfect Booking Software for Aerial, Dance, or Fitness Studio

Reviewed on 2019-07-29

Bookeo has allowed us to create an online way for our students to book classes and pay with their...

Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card.

Pros

I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival.

Cons

It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes.

Response from Bookeo

Thanks for the great review, Lauren! We appreciate the feedback and your suggestions for improvement. I will forward them to our development team. Please note that you can collect credit card details to secure bookings and later charge for missed classes.

Thanks again
Shanno

Showing 5 reviews of 74 Read all reviews

Bookeo FAQs

Below are some frequently asked questions for Bookeo.

Bookeo offers the following pricing plans:

  • Starting from: US$14.95/month
  • Pricing model: Subscription
  • Free Trial: Available

No consumer fees. No commissions. Monthly subscription starting at 14.95$.

We do not have any information about Bookeo features

Bookeo has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

Bookeo supports the following languages:

Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Bookeo supports the following devices:

Bookeo integrates with the following applications:

2Checkout, Authorize.Net, BigCommerce, BluePay, Braintree, Facebook, Gmail, Google Ads, Google Analytics, Google Calendar, Google Workspace, Jimdo, Joomla, Mailchimp, Microsoft 365, Microsoft Outlook, Ogone, PayPal, QuickBooks Online Advanced, Shopify, Square Payments, Square Point of Sale, Squarespace, Stripe, Twitter, Weebly, Wix, WordPress, Xero, Yahoo Small Business

Bookeo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

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