Diligent Boards Overview

What is Diligent Boards?

Boards allows you to securely build, share, and collaborate on board meeting books and materials. Over 650,000 board members and executives at 16,000+ companies trust Diligent to streamline their governance needs. At Diligent, our focus is on providing products that are secure, easy-to-use and we back it up with concierge level, white-glove support 24/7/365.

For Administrators:
When using Boards, administrators can:
- Quickly load board meeting materials with drag and drop and auto-tab functionality
- Set granular permissions for who can see what board materials and when
- Archive older board materials and board books and setup a resource center for your board
- Add or remove contacts, setup meetings on a group calendar
- Administer Director & Officer (D&O) questionnaires and board evaluation surveys

For Board Members and Executives:
- View board materials and appendices seamlessly online and offline
- Mark-up and annotate pages of the board book with highlighter, pen, and sticky notes
- Provide digital signatures and vote as part of your corporate governance duties
- Access a resource center for your organizations governance procedures and documents

Diligent Boards Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Pricing is set annually per user based on the user features and functionality needed to collaborate on board meeting materials and packets.


Diligent Boards Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Arabic, Chinese (Simplified), Dutch, English, French and 4 others, German, Italian, Portuguese, Spanish

Media

Director homepage view on the iPad, our most used experience
Annotate any document from your preferred device
Cast votes and request signatures inline with book content
The new web experience for administrators is even more easy-to-use and intuitive than before
Build books in minutes by dragging and dropping documents and approving them in line
Diligent Boards video Diligent Boards screenshot: Director homepage view on the iPad, our most used experience Diligent Boards screenshot: Annotate any document from your preferred device Diligent Boards screenshot: Cast votes and request signatures inline with book content Diligent Boards screenshot: The new web experience for administrators is even more easy-to-use and intuitive than before Diligent Boards screenshot: Build books in minutes by dragging and dropping documents and approving them in line

Diligent Boards Reviews

Diligent Boards Reviews

Overall rating
4.7
/
5
Excellent
135

Very good
36

Average
5

Poor
1

Terrible
0

Value for Money
4.5
Features
4.5
Ease of Use
4.6
Customer Support
4.9
97% recommended this app
Matt G.

A board management software that delivers unparalleled excellence

Outstanding!


Samantha M.

Excellent Customer Service

Switching to Diligent from Directors Desk was smooth. Our Customer Representative was very hands on and present at the first board meeting to set up Directors and give tutorials. Aside from my one issue with the survey feature, Diligent has been an excellent board portal! I highly recommend.


Sharon Y.

User Interface


Raylene M.

I've tried a lot - iCompass always comes out on top

The Customer Service is hands down the best of any I have to deal with.


Raka R.

Nambawan Super Limited Company Secretariat views about Diligent

Diligent Boards is a high quality product, allows you to overlap companies if you have users in a Group of Companies. Is user friendly, has a great support team and customer success team. Diligent software has many features which are useful.


Matt G.
Industry: Banking
Company size: 10,000+ Employees

A board management software that delivers unparalleled excellence

Used Weekly for 6-12 months
Reviewed on 8/3/2018
Review Source: Capterra

Outstanding!

Pros

When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing.
It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

Cons

I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

Response from Diligent

Hi Matt! Many thanks for taking the time to tell us about your experience and leaving us such a wonderful review! We really appreciate you being our customer and helping to share the word about us. Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Samantha M.
Industry: Financial Services
Company size: 1,001-5,000 Employees

Excellent Customer Service

Used Weekly for 1+ year
Reviewed on 8/26/2020
Review Source: Capterra

Switching to Diligent from Directors Desk was smooth. Our Customer Representative was very hands on and present at the first board meeting to set up Directors and give tutorials. Aside from my one issue with the survey feature, Diligent has been an excellent board portal! I highly recommend.

Pros

-- Ease of use for Directors
-- Excellent customer service; response times are fast!
-- The ability to take notes, bookmark and move around within a meeting book
-- The new feature to add conference call information to the meeting book is great

Cons

My only issue with Diligent is that administrators don't have the ability to edit or complete a questionnaire/survey on behalf of a Director. This is the one item where Diligent has not made any improvements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sharon Y.
Industry: Internet
Company size: 5,001-10,000 Employees

User Interface

Used Other for 2+ years
Reviewed on 1/28/2019
Review Source: Capterra

Pros

Does what it's supposed to do, but it takes 99 windows to get it done.

Cons

Update your user interface. Currently it looks like Windows 98.

Response from Diligent

Hi Sharon,

Thanks for your feedback! We're sorry to hear about your disappointment with the user interface - the good news is that we are working on a new, streamlined platform accessible via web, Boards Web. Please feel free to reach out to your Customer Success Manager to discuss further.

Thank you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Raylene M.
Industry: Government Administration
Company size: 51-200 Employees

I've tried a lot - iCompass always comes out on top

Used Daily for 2+ years
Reviewed on 9/18/2020
Review Source: Capterra

The Customer Service is hands down the best of any I have to deal with.

Pros

The ease of use and how much this one platform can do. ALthough it takes a little bit to get used to (as with any new software) once you start using it you will question how you have ever gotten along without it.

Cons

The formatting within the forms can become a little wonky at times. I wish it had all the same functionality as word.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Raka R.
Industry: Financial Services
Company size: 51-200 Employees

Nambawan Super Limited Company Secretariat views about Diligent

Used Weekly for 2+ years
Reviewed on 8/10/2020
Review Source: Capterra

Diligent Boards is a high quality product, allows you to overlap companies if you have users in a Group of Companies. Is user friendly, has a great support team and customer success team. Diligent software has many features which are useful.

Pros

The export document function which allows you to export a complete meeting pack to users. Diligent Support is by far the best/top ranking compared to other similar products in the market place.

Cons

A majority of the features relies on good internet connectivity which is difficult in countries like mine where the internet is slow and sometimes unreliable. Also Diligent doesn't allow customizing of documents, especially in the Minutes app. Diligent could be more interactive as a tool, with prompts included in the program to assist new users or act as reminders on how to use it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 177 user ratings
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Diligent Boards Pricing

Diligent Boards Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Pricing is set annually per user based on the user features and functionality needed to collaborate on board meeting materials and packets.

Pricing is set annually per user based on the user features and functionality needed to collaborate on board meeting materials and packets.

Value for Money
4.5/5
Based on 177 user ratings
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Diligent Boards Features

Diligent Boards Features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Collaborative Workspace
Commenting
Customizable Branding
Document Management
Document Storage
Drag & Drop Interface
File Management
Permission Management
Projections
Reporting & Statistics
Search Functionality
Third Party Integration
Workflow Management
Features
4.5/5
Based on 177 user ratings
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Categories

Additional information for Diligent Boards

Additional information for Diligent Boards

Key features of Diligent Boards

  • 24/7/365 support
  • Annotations, mark-ups, & notes
  • Dedicated account manager

Benefits

Diligent helps users to:
- Efficiently create and distribute board meeting packets and materials to board members
- Review board meeting materials on and offline
- Securely share important board materials with anyone inside or outside the organization
- Keep documents safe inside Diligent's end-to-end secure platform
- Administer surveys through built-in questionnaire functionality to drive actionable insights
- Free up board meeting time for making decisions, not reviewing and finding information

Diligent Boards FAQs

Diligent Boards FAQs

Below are some frequently asked questions for Diligent Boards.

Q. What type of pricing plans does Diligent Boards offer?

Diligent Boards offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Pricing is set annually per user based on the user features and functionality needed to collaborate on board meeting materials and packets.

Q. What are the main features of Diligent Boards?

Diligent Boards offers the following features:

  • 24/7/365 support
  • Annotations, mark-ups, & notes
  • Dedicated account manager

Q. Who are the typical users of Diligent Boards?

Diligent Boards has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Diligent Boards support?

Diligent Boards supports the following languages:

Arabic, Chinese (Simplified), Dutch, English, French, German, Italian, Portuguese, Spanish

Q. What type of pricing plans does Diligent Boards offer?

Diligent Boards has the following pricing plans:

Subscription

Q. Does Diligent Boards support mobile devices?

Diligent Boards supports the following devices:

Android, iPhone, iPad

Q. What other apps does Diligent Boards integrate with?

Diligent Boards integrates with the following applications:

Diligent Messenger, Okta

Q. What level of support does Diligent Boards offer?

Diligent Boards offers the following support options:

Phone Support, Knowledge Base, Video Tutorials