DrChrono
About DrChrono
DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.
Key benefits of DrChrono
? DrChrono provides doctors and patients with tools to schedule appointments, check-in online for appointments, set automatic reminders, as well as integrate billing reports and analytics with the EHR platform.
? The EHR platform is integrated with revenue management solutions that support managed billing services including reimbursement management, billing ROI analysis, reporting and analytics.
? The tool helps to increase patient satisfaction through features such as online patient intake forms, secure doctor-patient messaging options and online scheduling & management of appointments.
? Higher editions of DrChrono EHR software support the creation of customized clinical forms and have added features such as voice-to-text tools and import of data from old forms.
? The software provides educational tools for patients to help them understand diagnoses, displaying medical imaging and adding freehand notes directly to the images from the iPad.
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- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2019-02-21
Pros
i like the new addition of several financial reports that you can run to really analyze your practice with regards to billing
Cons
the support is sometimes difficult to communicate with. they are timely but ifeel there is a language barrier.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The ultimate software partner for your Mac computer office!
Reviewed on 2020-04-10
Patients save me time and charting by communicating through the onpatient portal.
I can run reports...
Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.
Pros
Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.
Cons
I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
An Adaptable EHR System
Reviewed on 2024-03-25
Great experience and I would definitely consider using the system if it was more cost effective.
Great experience and I would definitely consider using the system if it was more cost effective.
Pros
Customization is unparallel and cloud based is a bonus.
Online scheduling, self check-in, a HIPAA-compliant patient portal.
Mobile access that is clearly efficient.
Cons
Cost is on the higher end and too many options in one suite.
Response from DrChrono
Hi Muhammad, thank you so much for your review! We're happy to hear DrChrono's customization and cloud-based software has been efficient for your practice. We appreciate you being a part of DrChrono!
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Happy with our decision
Reviewed on 2022-06-28
Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.
Overall, Dr. Chrono has been a great value for the price. We are very pleased with the decision.
Pros
provider documentation. streamlined, looks good, customizable.
Cons
Would like it if my medical assistant could pin prescriptions ahead of time for me (the provider) to sign. That would free up time.
Alternatives Considered
CharmHealthReasons for Choosing DrChrono
Unhappy with the workflow / price of Athena. Poor customer service as well.Switched From
AthenaReasons for Switching to DrChrono
unhappy with their EPCS set up- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Does not function as advertised.
Reviewed on 2022-11-07
The first year or two was great. The subsequent 4.5 years have been a nightmare. Because of how...
The first year or two was great. The subsequent 4.5 years have been a nightmare. Because of how hard DrChrono makes it to export charts, I feel like a prisoner to it. Read only access to charts costs $150/month and require a 1 year contract, so I can’t even gradually move my charts to a new system.
Pros
Theoretically DrChrono offers a comprehensive product with all the features you would want under one roof. It was easy to learn how things are supposed to work. The UI is not too visually cluttered.
Cons
It doesn’t work as promised. When something is broken, the help desk first gaslights you,, trying to convince you that it’s not broken or that it’s your fault it’s broken. Sometimes tickets are open for a month or two before they even acknowledge that it’s broken. They don’t reliably notify the larger DrChrono community of system level problems. The status page with system uptime statistics is a lie. It presently boasts 100% up time in the last 30 days, but on 11/3/22, the system was so slow it was unusable. We cancelled patients and sent admin home because we had no access to charts, as did multiple of my colleagues using DrChrono.Also read your contract with a lawyer. The sales person will promise you the moon, and there will be things that seem like common sense, but if it’s not in the contract, they won’t honor it.
Alternatives Considered
Valant EHR SuiteReasons for Switching to DrChrono
They claimed we would be able to easily add providers, and separate our accounts and charts if those independent providers left our practice. That turned out to be a lie.Response from DrChrono
Hi Dr. K,
Thank you for taking the time to write us and for your feedback! Indeed we posted a system performance issue via the status page on November 3rd (the timeline and RCA are currently available through the incident history page). This was categorized as degraded performance rather than a full outage which is what's currently being used in automatically computing the system uptime statistic. Our team is working on incorporating additional statuses, including degraded performance, in this metric for increased accuracy of our overall platform health in the near future. We know you have been working closely with your account manager to address any concerns. We take this feedback seriously and appreciate your continued partnership!
- The DrChrono Team
DrChrono FAQs
Below are some frequently asked questions for DrChrono.Q. What type of pricing plans does DrChrono offer?
DrChrono offers the following pricing plans:
- Free Trial: Available
Contact DrChrono directly for pricing information.
Q. Who are the typical users of DrChrono?
DrChrono has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does DrChrono support?
DrChrono supports the following languages:
English, Spanish
Q. Does DrChrono support mobile devices?
DrChrono supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does DrChrono integrate with?
DrChrono integrates with the following applications:
Box, Demandforce, Grow, InvoiceSherpa, Square Point of Sale
Q. What level of support does DrChrono offer?
DrChrono offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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