About ETQ Reliance

ETQ Reliance is a flexible workflow engine that offers over 40 out-of-the-box business and quality management process applications. The platform provides freedom to design, test, and deploy quality processes precisely configured to your requirements.

ETQ’s drag-and-drop process design tool makes it easy for non-IT business users to reconfigure out-of-the-box Reliance apps and confidently build new apps. For advanced configurations, ETQScript is a simple python-based scripting language you can use to construct complex business logic and process automation.

Data visibility rules can be configured to suit user, role, and location profiles.

INTEGRATIONS

ETQ Reliance seamlessly integrates with other enterprise business systems to act as a hub for quality processes and continuous improvement initiatives across your organization.

The platform is configurable as a service provider or consumer using industry-standard RESTful web services protocols and supports integrations with any ERP, CRM, PLM, MES, LIMS, LMS, HRM, or other systems with public-facing API or web services capability. Customer implementations include Epicor, Oracle, SAP, Salesforce, Google Docs, SharePoint, MS Office, RegScan, and more.

In addition, ETQ’s Quality Data Lake can be connected to third-party data visualization and business intelligence tools like PowerBI and Tableau.

ETQ offers comprehensive self-service online help and documentation for integrations and web services as well as paid service tiers.

DATA & INFORMATION SECURITY

The ETQ Reliance platform is secure by design and incorporates a suite of AWS cloud-security services as well as support for:

<li> Data encryption in transit and at rest
</li><li> SAML and OAuth support for credential management
</li><li> Hashing for passwords and secrets
</li><li> Public REST API security

REGULATORY & COMPLIANCE

The ETQ organization maintains certifications and compliance for:

</li><li> ISO 9001
</li><li> ISO 27001
</li><li> AICPA SOC
</li><li> AWS GOVCloud
</li><li> AWS HIPAA
</li><li> GDPR
</li><li> ITAR
</li><li> TRUSTe Verified Privacy

ETQ Reliance technology supports customers across dozens of industries who comply with applicable standards and regulations issued by ISO, FDA, EU and European Commission, US Government, IATF, FAA, IEC, IATA, and more.

ABOUT ETQ

ETQ, part of Hexagon, is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.</li>

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ETQ Reliance

  • Take greater control of job safety and protect employees with ETQ’s Job Safety Analysis module, identifying hazards and determining counter measures.

  • Integrates with ETQ’s Risk Assessment utility to measure residual risk, score risk rankings for job positions and assign protective equipment or measures.

  • Build a “complete story of compliance” with end-to-end tools drawn from fully-integrated EHS software modules, from logging incidents to corrective reporting.

  • Start from a flexible foundation framework built from OSHA, EPA, GRI, CDP, ISO processes and more, re-configuring these best practices intuitively to meet specific requirements.

  • Raise OSHA 300, 301 and 300A reports and file with regulatory bodies automatically from ETQ’s incident management application.

  • Improve compliance data visibility, drilling down by generating charts, viewing analytics, and setting alerts with centralized reporting available anywhere, anytime.

  • ETQ Portal provides a web-based customizable dashboard view, pulling real-time EHS data from the database and providing optimized access across devices.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Argentina, Austria, Australia, Belgium, Bulgaria , Bolivia, Brazil, Belize, Canada, Chile, Colombia, Costa Rica, Cyprus, Czechia, Germany, Denmark, Ecuador, Estonia, Spain, Finland, France, United Kingdom, French Guiana, Greece, Guatemala, Guyana, Honduras, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, Mexico, Nicaragua, Netherlands, Panama, Peru, Poland, Portugal, Paraguay, Romania, Sweden, Slovenia, Slovakia, Suriname, El Salvador, United States, Uruguay, Venezuela

    Supported Languages

    Chinese, English, French, Spanish

    Pricing starting from:

    Not provided by vendor

    • Free Version
    • Free Trial
    • Subscription

    Images

    ETQ Reliance Software - ETQ Mobile Safety Incidents reporting
    ETQ Reliance Software - ETQ Mobile Safety Incidents capture photo
    ETQ Reliance Software - Audit QMS Compliance
    ETQ Reliance Software - Corrective Action
    ETQ Reliance Software - Supply Chain Non-conformance
    ETQ Reliance Software - ISO 9001 Audit Preparation
    ETQ Reliance Software - Document Control
    ETQ Reliance Software - Supply Chain Engineering Change
    View 12 more
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance Software - ETQ Mobile Safety Incidents reporting
    ETQ Reliance Software - ETQ Mobile Safety Incidents capture photo
    ETQ Reliance Software - Audit QMS Compliance
    ETQ Reliance Software - Corrective Action
    ETQ Reliance Software - Supply Chain Non-conformance
    ETQ Reliance Software - ISO 9001 Audit Preparation
    ETQ Reliance Software - Document Control
    ETQ Reliance Software - Supply Chain Engineering Change

    Features

    Total features of ETQ Reliance: 164

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Air Emissions Management
    • Alerts / Escalation
    • Alerts/Notifications
    • Approval Process Control
    • Archiving & Retention
    • Asbestos Management
    • Assessment Management
    • Asset Tracking Software
    • Audit Management
    • Audit Planning
    • Audit Trail
    • Automated Routing
    • Barcode / Ticket Scanning
    • Benchmarking
    • Bills of Material
    • Business Process Control
    • Change Management Software
    • Communications Management
    • Complaint Management Software
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Controls Audit
    • Corrective and Preventive Actions (CAPA)
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Dashboard Creation
    • Dashboard Software
    • Data Import/Export
    • Data Visualization Software
    • Defect Tracking
    • Demand Forecasting
    • Digital Signature Software
    • Distribution Management
    • Document Automation
    • Document Coding & Control
    • Document Management Software
    • Document Review
    • Document Storage
    • Document Templates
    • Drag & Drop
    • EDI Software
    • ERP
    • Electronic Signature
    • Employee Management
    • Environmental Compliance
    • Equipment Management
    • Exceptions Management
    • FDA Compliance
    • File Management
    • Financial Management Software
    • Forecasting
    • Forms Management
    • Full Text Search
    • HIPAA Compliant
    • Hazardous Materials Management
    • ISO Compliance
    • ISO Standards Management
    • IT Risk Management
    • Import/Export Management
    • Incident Management Software
    • Industrial Safety Management
    • Inspection Management
    • Internal Controls Management
    • Inventory Management Software
    • Inventory Optimization Software
    • Inventory Replenishment
    • Inventory Tracking
    • Invoice Management
    • Issue Management
    • Legal Risk Management
    • MES
    • Maintenance Management Software
    • Material Requirements Planning
    • Mobile Access
    • Monitoring
    • Multi-Channel Management
    • Multi-Currency
    • Multi-Language
    • Multi-Location
    • Multiple Format Support
    • OSHA Compliance
    • OSHA Recordkeeping
    • Occupational Health Management
    • Offline Access
    • Operational Risk Management
    • Order Fulfillment Software
    • Order Management Software
    • Order Tracking
    • Periodic Review
    • Planning Tools
    • Policy Management Software
    • Predictive Analytics Software
    • Process/Workflow Automation
    • Procurement Management
    • Production Management
    • Production Scheduling Software
    • Production Tracking
    • Project Management Software
    • Projections
    • Purchase Order Management
    • Purchasing & Receiving
    • Quality Assurance
    • Quality Control
    • Quality Management Software
    • Quotes/Estimates
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputational Risk Management
    • Response Management
    • Returns Management
    • Risk Alerts
    • Risk Analytics
    • Risk Assessment
    • Risk Management Software
    • Risk Reporting
    • Risk Scoring
    • Role-Based Permissions
    • Rules-Based Workflow
    • Safety Management Software
    • Sales & Operations Planning
    • Sales Orders
    • Sarbanes-Oxley Compliance
    • Search/Filter
    • Secure Data Storage
    • Security Auditing
    • Shipping Management
    • Status Tracking
    • Supplier Management
    • Supplier Quality Control
    • Supply Chain Management Software
    • Surveys & Feedback
    • Sustainability Management
    • Task Management Software
    • Task Scheduling
    • Template Management
    • Third Party Integrations
    • Traceability
    • Training Management
    • Training Record Management
    • Transportation Management Software
    • Vendor Management Software
    • Version Control
    • Warehouse Management Software
    • Waste Management Software
    • Water Management
    • Work Order Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.7 /5
    (30)
    Value for Money
    4.6/5
    Features
    4.6/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.5/5

    Already have ETQ Reliance?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 30
    Mudssar
    Overall rating
    • Industry: Consumer Electronics
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    ETQ Perfect for Quality Improvement System

    Reviewed on 2020-07-06

    Overall wonderful experience with it, for compliance of QMS on large industry its a good option,...

    Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios.
    Analyze the opportunity of improvement with its cost is easier with this software.

    Pros

    Best software to implement, control and monitoring of effective quality management system, The core of quality management system like Corrective, preventive action for continuously improvement are comprehensively covered, get reported and tracked for improvement.
    Lean methodologies to low down the re work cost, production burdens and loses is very good strategy which is too covered and act upon accordingly.
    Human resource development i.e their training, skills level record, needs are too covered which enables smooth, faultless production.
    Saas platform, remotely working is good thing to access it over multi locations.
    Integration with other tools, apis is versatile data reading, which record reading direct from tool.
    Quality improvement for from customer complaints is recorded in a effective way.
    KPIs based dashboard which effectively monitor ROIs aswell performance of QMS and employees.

    Cons

    Visuals are not so interactive for large data, large data should be mandatory reading by visuals.
    The linkage or effects of cost of improvement on ROI can not be analyzed on it.
    BI and automation is not enough to drive QMS stratigically.

    Joel
    Overall rating
    • Industry: Automotive
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    5 Star History, Uncertain Future

    Reviewed on 2022-09-08

    Pros

    Historically, VERY customer focused organization, however each subsequent time they are aquired, this "pro" seems to degrade significantly. In fairness, seems pretty standard to lose customer focus when smaller companies continually get aquired.

    Older versions very flexible and easy to configure. Very fast to deploy and at an amazing value compared to competitors. Newer versions less so compared to original. Still much easier to do oneself than their competitor platforms, keeping costs in check if you have an in-house resource.

    Marketing team is fantastic. Customer Support is generally pretty good. Level 1 support seems to suffer from turnover / lack of experience, but leadership and intention is top notch. Academy (online user training) and customer forums are GREAT.

    Cons

    Currently going through what appears to be a philosophical pivot on their offering so the future roadmap is unclear to long time customers. Appears many new development choices are more focused on simplifying the product for the benefit of EtQ at expense of the customer and what they were originally sold. They appear to be pivoting away from flexibility as a core value by taking features away from customers. Older customers are not happy (bordering on angry), but newer customers will not know what they have lost and may be perfectly happy with the "new" value proposition.

    Reasons for Switching to ETQ Reliance

    Flexibility to configure to our business needs. Platform allows us to design and deploy content MUCH faster and more efficiently than going through the traditional inhouse IT development process.
    John
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51-200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Powerful software, customization more difficult

    Reviewed on 2022-08-25

    ETQ Reliance had been set up and working, partially for several years, but when it was upgraded...

    ETQ Reliance had been set up and working, partially for several years, but when it was upgraded from 2019 to 2020, some of the forms no longer worked. Use of the software decreased as others found the software difficult to customize. Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.

    Pros

    ETQ Reliance is focused on the requirements for pharmaceutical industry with FDA compliance, but can be customized for ISO 9001 compliance. There is an extensive library of training video for each of the modules, customization of layouts and forms, and for all administrative duties.

    Cons

    If you are not familiar with programming software, such as Basic, customizing the program can be a challenge. Though the software comes with preset forms, if modifications are needed, the task can be daunting.

    Alternatives Considered

    Microsoft Word and Microsoft Excel

    Reasons for Switching to ETQ Reliance

    QMS in one package with forms to meet the requirements of ISO 9001. Needed help since I was a one man team. Data collected was searchable and reports could be customized. Was able to start using it immediately with the premade forms.
    Jason
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Quality Driven System for Multi-Faceted Healthcare company

    Reviewed on 2022-08-30

    We have been able to solve the our issues with document control and managing complaints and CAPAs...

    We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ.

    Pros

    The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.

    Cons

    The use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy.

    Reasons for Choosing ETQ Reliance

    Lack of Customization and price

    Switched From

    Q-Pulse

    Reasons for Switching to ETQ Reliance

    The functions within ETQ best fit our needs and the ability to custom the system ourselves.
    John
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    ETQ Reliance

    Reviewed on 2020-09-09

    I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to...

    I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to customize.
    ETQ tech support and customer service is awesome.

    Pros

    Cloud function and storage is great. Flexible design capability and changes to processes/workflow.

    Cons

    Limited print capabilities such as font and size capability.

    Alternatives Considered

    TrackWise and MasterControl Quality Excellence

    Reasons for Switching to ETQ Reliance

    This was a transfer from VERSE QMS systems and the features improvements at the price point made the choice a no-brainer.
    Showing 5 reviews of 30 Read all reviews

    ETQ Reliance FAQs

    Below are some frequently asked questions for ETQ Reliance.

    ETQ Reliance offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Free demo available, full pricing options on quote request only.

    ETQ Reliance has the following typical customers:

    51-200, 201-500, 501-1,000, 1,001-5,000

    ETQ Reliance supports the following languages:

    Chinese, English, French, Spanish

    ETQ Reliance supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations ETQ Reliance has

    ETQ Reliance offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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