ETQ Reliance

4.6 (47)
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QMS integrates data to reduce risk and ensure compliance.

About ETQ Reliance

ETQ Reliance is a flexible workflow engine that offers over 40 out-of-the-box business and quality management process applications. The platform provides freedom to design, test, and deploy quality processes precisely configured to your requirements.

ETQ’s drag-and-drop process design tool makes it easy for non-IT business users to reconfigure out-of-the-box Reliance apps and confidently build new apps. For advanced configurations, ETQScript is a simple python-based scripting language you can use to construct complex business logic and process automation.

Data visibility rules can be configured to suit user, role, and location profiles.

INTEGRATIONS

ETQ Reliance seamlessly integrates with other enterprise business systems to act as a hub for quality processes and continuous improvement initiatives across your organization.

The platform is configurable as a service provider or consumer using industry-standard RESTful web services protocols and supports integrations with any ERP, CRM, PLM, MES, LIMS, LMS, HRM, or other systems with public-facing API or web services capability. Customer implementations include Epicor, Oracle, SAP, Salesforce, Google Docs, SharePoint, MS Office, RegScan, and more.

In addition, ETQ’s Quality Data Lake can be connected to third-party data visualization and business intelligence tools like PowerBI and Tableau.

ETQ offers comprehensive self-service online help and documentation for integrations and web services as well as paid service tiers.

DATA & INFORMATION SECURITY

The ETQ Reliance platform is secure by design and incorporates a suite of AWS cloud-security services as well as support for:

<li> Data encryption in transit and at rest
</li><li> SAML and OAuth support for credential management
</li><li> Hashing for passwords and secrets
</li><li> Public REST API security

REGULATORY & COMPLIANCE

The ETQ organization maintains certifications and compliance for:

</li><li> ISO 9001
</li><li> ISO 27001
</li><li> AICPA SOC
</li><li> AWS GOVCloud
</li><li> AWS HIPAA
</li><li> GDPR
</li><li> ITAR
</li><li> TRUSTe Verified Privacy

ETQ Reliance technology supports customers across dozens of industries who comply with applicable standards and regulations issued by ISO, FDA, EU and European Commission, US Government, IATF, FAA, IEC, IATA, and more.

ABOUT ETQ

ETQ, part of Hexagon, is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.</li>

Pricing starting from:

US$25,000.00/year

  • Free Version
  • Free Trial
  • Subscription

Key benefits of ETQ Reliance

  • Take greater control of job safety and protect employees with ETQ’s Job Safety Analysis module, identifying hazards and determining counter measures.

  • Integrates with ETQ’s Risk Assessment utility to measure residual risk, score risk rankings for job positions and assign protective equipment or measures.

  • Build a “complete story of compliance” with end-to-end tools drawn from fully-integrated EHS software modules, from logging incidents to corrective reporting.

  • Start from a flexible foundation framework built from OSHA, EPA, GRI, CDP, ISO processes and more, re-configuring these best practices intuitively to meet specific requirements.

  • Raise OSHA 300, 301 and 300A reports and file with regulatory bodies automatically from ETQ’s incident management application.

  • Improve compliance data visibility, drilling down by generating charts, viewing analytics, and setting alerts with centralized reporting available anywhere, anytime.

  • ETQ Portal provides a web-based customizable dashboard view, pulling real-time EHS data from the database and providing optimized access across devices.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Argentina, Australia, Austria, Belgium, Belize and 47 others

    Supported Languages

    Chinese, English, French, Spanish

    Pricing starting from:

    US$25,000.00/year

    • Free Version
    • Free Trial
    • Subscription

    Images

    ETQ Reliance Software - ETQ Mobile Safety Incidents reporting
    ETQ Reliance Software - ETQ Mobile Safety Incidents capture photo
    ETQ Reliance Software - Audit QMS Compliance
    ETQ Reliance Software - Corrective Action
    ETQ Reliance Software - Supply Chain Non-conformance
    ETQ Reliance Software - ISO 9001 Audit Preparation
    ETQ Reliance Software - Document Control
    ETQ Reliance Software - Supply Chain Engineering Change
    View 12 more
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance Software - ETQ Mobile Safety Incidents reporting
    ETQ Reliance Software - ETQ Mobile Safety Incidents capture photo
    ETQ Reliance Software - Audit QMS Compliance
    ETQ Reliance Software - Corrective Action
    ETQ Reliance Software - Supply Chain Non-conformance
    ETQ Reliance Software - ISO 9001 Audit Preparation
    ETQ Reliance Software - Document Control
    ETQ Reliance Software - Supply Chain Engineering Change

    Features

    Total features of ETQ Reliance: 145

    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Air Emissions Management
    • Alerts/Escalation
    • Alerts/Notifications
    • Approval Process Control
    • Archiving & Retention
    • Asbestos Management
    • Assessment Management
    • Asset Tracking Software
    • Audit Management
    • Audit Planning
    • Audit Trail
    • Barcode/Ticket Scanning
    • Benchmarking
    • Business Process Control
    • Change Management Software
    • Communications Management
    • Complaint Management Software
    • Compliance Management
    • Compliance Tracking
    • Configurable Workflow
    • Controls Audit
    • Corrective and Preventive Actions (CAPA)
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Dashboard Creation
    • Dashboard Software
    • Data Import/Export
    • Data Visualization Software
    • Defect Tracking
    • Demand Forecasting
    • Distribution Management
    • Document Automation
    • Document Coding & Control
    • Document Management Software
    • Document Review
    • Document Storage
    • Document Templates
    • Drag & Drop
    • EDI Software
    • Electronic Signature
    • Environmental Compliance
    • Equipment Management
    • Exceptions Management
    • FDA Compliance
    • File Management
    • Financial Management Software
    • Forecasting
    • Forms Management
    • Full Text Search
    • HIPAA Compliant
    • Hazardous Materials Management
    • ISO Compliance
    • ISO Standards Management
    • IT Risk Management
    • Import/Export Management
    • Incident Management Software
    • Industrial Safety Management
    • Inspection Management
    • Internal Controls Management
    • Inventory Optimization Software
    • Invoice Management
    • Issue Management
    • Legal Risk Management
    • MES
    • Maintenance Management Software
    • Material Requirements Planning
    • Mobile Access
    • Monitoring
    • Multi-Channel Management
    • Multi-Currency
    • Multi-Location
    • Multiple Format Support
    • OSHA Compliance
    • OSHA Recordkeeping
    • Occupational Health Management
    • Offline Access
    • Operational Risk Management
    • Order Fulfillment Software
    • Policy Management Software
    • Predictive Analytics Software
    • Process/Workflow Automation
    • Procurement Management
    • Production Management
    • Production Scheduling Software
    • Production Tracking
    • Project Management Software
    • Projections
    • Purchase Order Management
    • Purchasing & Receiving
    • Quality Control
    • Quality Management Software
    • Quotes/Estimates
    • Real-Time Analytics
    • Real-Time Data
    • Real-Time Monitoring
    • Real-Time Notifications
    • Real-Time Reporting
    • Real-Time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reputational Risk Management
    • Response Management
    • Returns Management
    • Risk Alerts
    • Risk Analysis
    • Risk Assessment
    • Risk Management Software
    • Risk Reporting
    • Risk Scoring
    • Role-Based Permissions
    • Rules-Based Workflow
    • Safety Management Software
    • Sales & Operations Planning
    • Sales Orders
    • Sarbanes-Oxley Compliance
    • Search/Filter
    • Secure Data Storage
    • Security Auditing
    • Shipping Management
    • Status Tracking
    • Supplier Management
    • Supplier Quality Control
    • Supply Chain Management Software
    • Surveys & Feedback
    • Sustainability Management
    • Task Management Software
    • Third-Party Integrations
    • Traceability
    • Training Management
    • Training Record Management
    • Transportation Management Software
    • Vendor Management Software
    • Version Control
    • Waste Management Software
    • Water Management
    • Work Order Management
    • Workflow Management Software

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    Reviews

    Overall rating

    4.6 /5
    (47)
    Value for Money
    4.4/5
    Features
    4.6/5
    Ease of Use
    4.3/5
    Customer Support Software
    4.4/5

    Already have ETQ Reliance?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 47
    santhosh
    santhosh
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    "Streamlining Quality Management with ETQ Reliance: A Comprehensive Review"

    Reviewed on 2023-02-20

    Pros

    From my experience using ETQ Reliance, I have found the software to be highly user-friendly, with a comprehensive set of features that have allowed me to easily manage various quality processes all in one platform. One of the aspects I appreciate most is the ability to customize workflows, which has enabled me to tailor the software to meet my organization's specific needs. The reporting and analytics capabilities have also been beneficial, allowing me to gain insights into our quality management processes and identify areas for improvement. Additionally, the customer support provided by ETQ has been excellent, with quick and helpful responses to any questions or issues I've encountered. Overall, I highly recommend ETQ Reliance for organizations looking for a powerful and customizable solution for quality management.

    Cons

    In my experience with ETQ Reliance, there were a few cons that I came across. I found the software to be quite expensive, and it required a significant investment from our organization. Additionally, while the customization features are excellent, it did take some time and effort to get the hang of them. Finally, I did notice some performance issues when dealing with large data volumes, which was a bit frustrating. Nonetheless, I still believe that ETQ Reliance is a robust and comprehensive solution for quality management, and I would recommend it to other organizations in need of such a system.

    Jason
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Quality Driven System for Multi-Faceted Healthcare company

    Reviewed on 2022-08-30

    We have been able to solve the our issues with document control and managing complaints and CAPAs...

    We have been able to solve the our issues with document control and managing complaints and CAPAs using ETQ.

    Pros

    The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.

    Cons

    The use of the ETQ Academy to teach users is still limited but is always improving and providing new courses for users. The ETQ Community provides even the most basic users the full knowledge of all the ETQ user world which can help with the short comings in ETQ Academy.

    Reasons for Choosing ETQ Reliance

    Lack of Customization and price

    Reasons for Switching to ETQ Reliance

    The functions within ETQ best fit our needs and the ability to custom the system ourselves.
    David
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 3.0 /10

    ETQ Reliance - Upgrade Nightmare from v17 to v2023

    Reviewed on 2023-08-17

    ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality...

    ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality Management System overall. If we had no QMS and upgraded to this version it would be a vast improvement. There are many features, functions and modules that will help any company wanting to establish a QMS system. The support we received for this upgrade was dismal as we were told repeatedly "System Limitation". The worst thing about this whole episode is that it now takes 3 times as long to do the same task. Clearly productivity isn't one of their goals. If they hired Human Factors people with database management backgrounds they could probably have improved this latest product much better and been more easily received.

    Pros

    V17 - Pros - Allowed for large file names, could add documents easily and simple filters worked.V2023a - Logs you out sooner to prevent people from keeping a document locked for an extended period of time. You can now drag and drop documents for attachments and you can download multiple files at the same time. Saved Filters is a bit nicer.

    Cons

    ETQ Reliance v17 vs v2023. We were forced to v2023 and this newer version literally takes 3x longer to do the same simple tasks that we were able to do in V17. Text does not stay open and have to reopen it frequently.Attachment box is too big and you cant tell which items you are trying to delete if more than 10 items are listed.Tabs for Multiple ModulesColors are depressing and useless - previous version you could clear define what was was.

    John
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    Powerful software, customization more difficult

    Reviewed on 2022-08-25

    ETQ Reliance had been set up and working, partially for several years, but when it was upgraded...

    ETQ Reliance had been set up and working, partially for several years, but when it was upgraded from 2019 to 2020, some of the forms no longer worked. Use of the software decreased as others found the software difficult to customize. Attempts to correct this with assistance from ETQ has failed so far. Management is souring on the use of this software due to a decrease in technical support.

    Pros

    ETQ Reliance is focused on the requirements for pharmaceutical industry with FDA compliance, but can be customized for ISO 9001 compliance. There is an extensive library of training video for each of the modules, customization of layouts and forms, and for all administrative duties.

    Cons

    If you are not familiar with programming software, such as Basic, customizing the program can be a challenge. Though the software comes with preset forms, if modifications are needed, the task can be daunting.

    Alternatives Considered

    Microsoft Word and Microsoft Excel

    Reasons for Switching to ETQ Reliance

    QMS in one package with forms to meet the requirements of ISO 9001. Needed help since I was a one man team. Data collected was searchable and reports could be customized. Was able to start using it immediately with the premade forms.
    Katherine
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    The Benefits of EtQ Reliance

    Reviewed on 2023-02-07

    Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many...

    Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.

    Pros

    The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.

    Cons

    Since moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas.

    Showing 5 reviews of 47 Read all reviews

    ETQ Reliance FAQs

    Below are some frequently asked questions for ETQ Reliance.

    ETQ Reliance offers the following pricing plans:

    • Starting from: US$25,000.00/year View Pricing Plans
    • Pricing model: Subscription
    • Free Trial: Not Available

    Free demo available, full pricing options on quote request only.

    ETQ Reliance has the following typical customers:

    201–500, 501–1,000, 1,001–5,000

    ETQ Reliance supports the following languages:

    Chinese, English, French, Spanish

    ETQ Reliance supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations ETQ Reliance has

    ETQ Reliance offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

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