About Virtuagym

What makes Virtuagym so special?

Combining the latest in cloud-based technology with expert fitness and industry knowledge, Virtuagym is a platform built from the ground-up for ambitious businesses.

Fitness software that oozes usability, Virtuagym has created an all-in-one solution that opens new revenue streams, reduces administration time and ultimately provides the perfect platform to elevate your fitness business.

With a wide range of functionalities, like gym entry check-in systems and automated billing, Virtuagym is adaptable to enterpises of all shapes and sizes.

Creating a webshop is a streamlined process. With built in modules to handle your billing and invoicing needs, there is no need to combine multiple solutions to get it up and running. Virtuagym does it all for you, at one easy price.

But that's not all, the world of Virtuagym is yours to explore. Join us today for a free demo.

Pricing starting from:

US$29.00

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Virtuagym

  • Users can create branded invoices, and accept payments via cash, credit cards, direct debit, and wire transfer.

  • The member retention dashboard allows users to see the number of active members, new subscriptions and unsubscribed clients, across different time periods, and calculations and visualizations for business growth, client retention rates and expected customer lifetime.

  • Users can filter members based on when their membership ends, by those without current memberships, or those who have been inactive, to target specific groups.

  • Support for credit-based accounts allows users to set up multiple credit-based services, such as classes, solariums, or personal training sessions, with credits automatically deducted every time a member uses any one of these.

  • The integrated check-in system allows users to monitor member access, with RFID card or key tag scan-in, and options for credit deductions and check-out requirements.

  • Devices

    Business size

    S M L

    Markets

    Austria, Australia, Belgium, Brazil, Canada and 11 others, Switzerland, China, Germany, United Kingdom, Ireland, India, Japan, Luxembourg, Mexico, Netherlands, United States

    Supported Languages

    Dutch, English, French, German, Italian and 5 others, Polish, Portuguese, Russian, Spanish, Turkish

    Pricing starting from:

    US$29.00

    • Free Version
    • Free Trial
    • Subscription

    Images

    Virtuagym Software - Virtuagym can be used for facility, class and instructor scheduling
    Virtuagym Software - Users have their own Virtuagym profiles, and can be given challenges and rewards for motivation
    Virtuagym Software - Virtuagym can be used for credit-based systems
    Virtuagym Software - Virtuagym also includes a Point of Sale (POS)
    Virtuagym Software - Sales reports are automatically generated from Virtuagym's POS
    Virtuagym Software - Virtuagym can also be used for nutrition and diet tracking
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    Virtuagym video
    Virtuagym Software - Virtuagym can be used for facility, class and instructor scheduling Virtuagym Software - Users have their own Virtuagym profiles, and can be given challenges and rewards for motivation Virtuagym Software - Virtuagym can be used for credit-based systems Virtuagym Software - Virtuagym also includes a Point of Sale (POS) Virtuagym Software - Sales reports are automatically generated from Virtuagym's POS Virtuagym Software - Virtuagym can also be used for nutrition and diet tracking

    Features

    Total features of Virtuagym: 122

    • API
    • Access Controls/Permissions
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling Software
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Belt Ranking Classification
    • Billing & Invoicing
    • Billing Portal
    • CRM Software
    • Calendar Management
    • Calendar/Reminder System
    • Capacity Management
    • Check-in/Check-out
    • Class Management
    • Class Scheduling
    • Client Management
    • Client Portal
    • Client Profiles
    • Contact Database
    • Contact Management Software
    • Contingency Billing
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Database
    • Customizable Branding
    • Customizable Invoices
    • Customizable Templates
    • Document Management Software
    • Document Storage
    • Dues Management
    • Dunning Management
    • Electronic Payments
    • Employee Management
    • Employee Portal
    • Employee Scheduling Software
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Exercise Library
    • Facility Scheduling
    • Financial Management Software
    • Fitness Assessments
    • Fitness Plan
    • For Martial Arts
    • Forecasting
    • Gamification Software
    • Goal Setting / Tracking
    • Group Scheduling
    • Health Coaching
    • Health Monitoring
    • Hybrid Trainer
    • Instructor Management
    • Interaction Tracking
    • Internal Chat Integration
    • Inventory Management Software
    • Inventory Tracking
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Lead Generation Software
    • Lead Management Software
    • Lead Qualification
    • Life Coaching
    • Marketing Automation Software
    • Member Communication
    • Member Database
    • Member Directory
    • Member Management
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile Access
    • Mobile App
    • Monitoring
    • Multi-Currency
    • Multi-Location
    • Nutrition Program
    • Online Booking
    • Online Invoicing
    • Online Payments
    • Online Registration
    • Online Trainer
    • Order Management Software
    • Payment Processing Software
    • Performance Metrics
    • Point of Sale (POS)
    • Program Management
    • Progress Tracking
    • Project Management Software
    • Real Time Reporting
    • Real-time Scheduling
    • Recurring/Subscription Billing
    • Registration Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Sales Pipeline Management
    • Sales Reports
    • Scheduling Software
    • Segmentation
    • Self Check-in/Check-out
    • Sport Coaching
    • Staff Management
    • Student Management
    • Task Management Software
    • Team Management Software
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking Software
    • Vendor Management Software
    • Visitor Management Software
    • Website Integration
    • Workflow Management Software
    • eCommerce Management

    Alternatives

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    Marketing 360

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    Reviews

    Overall rating

    3.6 /5
    (157)
    Value for Money
    3.4/5
    Features
    3.6/5
    Ease of Use
    3.6/5
    Customer Support Software
    3.6/5

    Already have Virtuagym?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 157
    Jack B.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Customer and End User benefits

    Reviewed on 2021-03-11

    Pros

    Better than every other system we have used when asking inexperienced or junior staff to pick it up and go with it. The user interface for customers is also much easier and better than others, we have had very positive feedback from our gym members. A good range of tools and options that can be set up and customised without having to dedicate additional resource to operate it. The community noticeboard feature has been vital to our customer-centric approach.

    Cons

    limited connectivity to big brand wearable tech.
    We were also unable to use it to manage our online sports hall bookings.

    Response from Virtuagym

    Hello Jack,

    It is highly pleasant for us to know that our software is helping you to run your business in such a good way!

    We are continuously working on improving our product, and offering more integrations is already on our roadmap.

    As for online bookings, we can of course help you in setting this up through Virtuagym, so please feel welcome to reach out to us at [email protected] to better assist you with this!

    Team Virtuagym

    Elizabeth J.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Nutrition App/Meal Plans

    Reviewed on 2021-01-23

    Overall my experience has been well! For the most part about 90% of my clients have been successful...

    Overall my experience has been well! For the most part about 90% of my clients have been successful using the app. The other 10% really struggle since they are used to the easiness of MyFitness Pal's tracking features.

    Pros

    I only use the Calorie Counter app and meal plan software. I like that I can see all of my clients food logs, load foods into their meals plans, and customize their macros. It makes it easy to monitor my clients intake to ensure they are hitting their goals to lead to results. Being able to save meals is great, especially when I have clients who eat the same meals a lot, or if I want to save a quick meal for my clients to have access too. I also like how my clients can see the little icon (yellow) to let them know I personally input that food item or created a meal. Overall I have enjoyed using the software!

    Cons

    There needs to be a way to create a recipe. One like MyFitness Pal, where you load all of the bulk ingredients of the recipe, then attach the number of servings the entire recipe creates so you can log the single serving. It is too challenging for my clients to log food if there is a recipe involved because it is a VERY length process to create a meal based on serving size when it is cooked in bulk. I believe there also needs to be a feature to track the 3 macros in grams versus percentages. Clients have a better understanding when they know "I have to hit 150g of carbs" versus seeing 100% at the top once carbs are hit. In the app, when you click on the percentage circles it gives a large range of macros to fall within. This does not allow for accuracy to truly see fat loss or muscle gain. When it comes to grams of macros, there is a very small window (5g of Pro/Carbs and 2g Fat) to ensure calories are not way over or under. Right now the app can fluctuate 80g which is HUGE that is 320 calories plus or minus on both carbs and proteins , fats fluctuate close to 22g which could be a 198 calorie difference. If someone continually hit high on those macros they would never lose the fat they desired

    When people input foods, there seems to be a lot of confusion when attaching a portion, or just in general since it autofill's to Macros Based on 100g. I have seen many food items input completely wrong, this could really put someone in a bad position when logging .

    Alternatives Considered

    Trainerize

    Reasons for Switching to Virtuagym

    I liked how it was a completely custom set up with a platform for my clients. I like being able to access each clients food diaries as well as have the option to load meals right into their app! It is extremely user friendly on a coaching stand point and I have had no problems navigating it. The price is also much more realistic for me since I am a super small business. There are some small speed bumps I run into, however, I have been good with overcoming them. I do still struggle getting some clients on board to be patient and take time to learn the software.

    Response from Virtuagym

    Hello Elizabeth,

    Thank you for sharing your thoughts with us!

    We are currently working on improving the nutrition app and your suggestions will be, of course, taken into consideration.

    Please feel free to contact us at [email protected]

    Yormica T.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Review of my experience with Virtuagym

    Reviewed on 2021-09-07

    AWESOME FROM DAY 1. I LOVE THAT I CAN SPEAK TO A LIVE REP. That's what sold me over other options.

    AWESOME FROM DAY 1. I LOVE THAT I CAN SPEAK TO A LIVE REP. That's what sold me over other options.

    Pros

    I like that I can add this as an additional option for my clients, especially because my business is already virtually based.

    Cons

    I do not like the credits. They can be a bit confusing to explain to a large base of clients.

    Response from Virtuagym

    Dear Yormica,

    Thank you for providing us with your valuable insight!

    We're delighted to hear about your positive experience with us.

    Please feel welcome to reach out to our support team at [email protected] so we can learn more about the difficulties you have experienced with the credits system and answer all of your questions.

    Team Virtuagym

    Valarie A.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Great for clients, not yet great for the business end

    Reviewed on 2020-07-29

    We were super excited when we found this software, and thought it could do everything we needed....

    We were super excited when we found this software, and thought it could do everything we needed. But as we got into the set up and transferring from our old system it was honestly a bit of a let down. It is a better experience for our clients and that is why we are sticking with it but really hope to see some development on the back end side of it so it allows us to more easily run our business.

    Pros

    The customer side of this is great. Being able to adjust the app as we want and the ability to program for clients right in the app is awesome. We are getting great reviews from our clients.

    Cons

    The business side of things need some work. There are very simple functions that the system can not yet do like; limit sale of a membership, integrate scheduling types (appointments, classes, enrollments), adjust membership and invoice dates (after expiry, adjusting payment processing...), payroll report function. It makes it a lot harder on our end to manage our business.

    Alternatives Considered

    Mindbody and Zendesk

    Reasons for Choosing Virtuagym

    We were not happy with the price increases of MB and the current functionality

    Switched From

    Mindbody

    Reasons for Switching to Virtuagym

    We THOUGHT it would do everything we needed and was some bonuses on the client side.

    Response from Virtuagym

    Dear Valarie,

    Thank you for sharing your Virtuagym experience!

    We're glad to hear that our all in one solution has allowed your business to connect with your members while driving engagement and revenue.

    Also, your feedback is very relevant to us as we continue to strive to become the most complete and functional solution for our clients.

    Let us remind you to reach out whenever you need us by emailing our support team at [email protected] we'll make sure to address all questions and keep in mind any suggestions you may have to improve the system overall.

    With warm regards,

    Your Virtuagym family!

    Colten M.
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great customer service and timeliness!

    Reviewed on 2021-10-04

    Overall, I'm please with our new software company, Virtuagym. They've been able to answer any and...

    Overall, I'm please with our new software company, Virtuagym. They've been able to answer any and all questions that we've had.

    Pros

    I love how user-friendly Virtuagym has been. From the sign up process to the member management, the system is very easy to work with.

    Cons

    The transition from our previous software company to Virtuagym could've got a little easier, specifically talking about the transferring of payment methods. We're struggling to get ALL of our current members involved with the app and to set up their payment methods.

    Response from Virtuagym

    Dear Colten,

    Thank you for proving us with your valuable feedback!

    We work very hard to ensure we provide a high-notch and user-friendly system, so it truly means a lot to know that our efforts are paying off.

    On another note, we know that migrating to a new system might be hard, so please do not hesitate to contact us at [email protected] to better assist you with this matter.

    Again, we thank you for taking the time to rate us, we're very appreciative of your kind words.

    Team Virtuagym

    Showing 5 reviews of 157 Read all reviews

    Virtuagym FAQs

    Below are some frequently asked questions for Virtuagym.

    Virtuagym offers the following pricing plans:

    • Starting from: US$29.00
    • Free Trial: Not Available

    Pricing information is available on enquiry.

    Virtuagym has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Virtuagym supports the following languages:

    Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Turkish

    Virtuagym supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Virtuagym integrates with the following applications:

    Facebook for Business, GitHub, PayPal, Paysafe, Twitter

    Virtuagym offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Virtuagym.