
About Virtuagym
The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients
Reduce your administrative tasks after completing your setup and focus on training clients, promoting and growing your business and increasing your revenue stream.
The system also includes an online shop that can be automatically integrated with income reports, as well as mobile apps for iOS and Android phones.
Manage all your administrative tasks faster, from sign-up to contract renewal to payment processing, so you and your staff can focus on adding real value. With this powerful solution, it’s easier than ever before to keep your business organized at the back-end, while offering your clients a hassle-free experience.
Contract Management
Manage both contact and contract details in one place. Create customized gym memberships to suit your gym's business model, with limited access, auto-renewal, and trial memberships.
Payment Processing
Streamline your accounting with automated billing. Allow your members to pay online and start processing your payments through all major providers and integrate with leading payment platforms.
Access control
Streamline your check-in process with a solution that fits your facility and keep an eye on attendance numbers for optimized planning.
Fitness Coaching App
Coach your gym members virtually & track their progress with a complete toolset, customizable to your business. Add any sessions you have with them to their schedule that can be easily accessed via their app or synced with their Google calendar
Nutrition Coaching
Easily compose meal plans and assign them to your clients with a database with over 100,000+ products at your fingertips.
Training Schedule
The Workout Editor empowers you to create personalized workout plans, send them directly to your clients' phones and track their progress.
Lead Management
Focus your marketing and sales efforts for maximum success and nurture your prospects to become solid leads and loyal members.
Business Analytics
Realize your growth ambitions with the power of data: gain actionable insights and use AI-forecasts for a complete and in-depth overview of your business.
Webshop
Deploy your own customized webshop to cross-sell, upsell and add to your club’s benefits at the touch of a button.
Online Community
You're key to retention: enable your clients to always be in touch and build them a social support system.
Challenges & Leaderboard
Motivate your clients to reach their goals faster and boost motivation with engaging challenges.
Questionnaire
Save time on getting your clients started on their health journeys and keep track of their feedback: user-friendly questionnaires allow you to easily gather information and track progress through a predefined list of questions.
Video Platform
1000+ workout videos and integrated platform for custom videos
Custom Mobile App
Build your brand with your own powerful fitness app
How can a fitness software help grow your business
Purchasing management software can certainly help grow your business in a number of ways. You will be able to successfully engage your existing members and better understand their wants and needs using our extensive tools.
Our gym management software can also help you market your gym or studio to potential members helping you reach a wider audience and bring in more new members.
Overall, it can help your business operate more efficiently, provide a better experience for your members, and give you the tools you need to make informed decisions about how to grow your business.
Key benefits of Virtuagym
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Recreational Facilities & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
So much to offer
Reviewed on 2018-12-04
I enjoy using Virtuagym and so do my clients.
I enjoy using Virtuagym and so do my clients.
Pros
I love how much the software has to offer! I wanted a software that does it all to automate some of the work. They have scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges, etc. The customer service has been amazing!
Cons
Because it has so much to offer, it has been a bit overwhelming setting it up and learning. However they offer lots of training videos and 1-on-1 training, you just need to set time aside for that.
Response from Virtuagym
Hi There!
Thanks for leaving such a wonderful review for Virtuagym!
We are glad that you are enjoying our product to take of your scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges. It sounds like Virtuagym is taking care of some heavy lifting so that you can focus on making the world a healthier place! We work very diligently to give you the tools to do what you do best so I will pass your review along as it will provide our team with great encouragement to keep doing what they are doing.
I know you mentioned that because it is a lot to learn a new software that you have felt overwhelmed. Nonetheless, we are happy to be here with you and for you every step of the way. Just reach out, we are just an email away at [email protected] !
Thank you, once again, for your kind words.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Happy with our service
Reviewed on 2021-12-17
It has been very beneficial to every day use. From setting up new membership to taking payments
It has been very beneficial to every day use. From setting up new membership to taking payments
Pros
Was easy to set up with the one on one help going over all features and way to use them. It make our book keeping easy and membership and payment management is awesome.
Cons
Tech support not available 24/7 if there is a problem can take days to fix. One of the features my members like most was when they scanned in at gym door it greeted them by name and told them how many credits they had left. One day it just stopped showing and after many phone calls still not back up.
Response from Virtuagym
Dear Dan,
Thank you for providing us with your valuable insight.
We are glad to hear about your positive experience with Virtuagym, and your feedback will be, of course, taken into consideration.
As for the issue you mentioned you have been experiencing with the check-in system, please feel welcome to email us at [email protected] so we can look further into this and help you find a resolution!
Team Virtuagym
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Not Worth the Hassle
Reviewed on 2021-05-03
Not that great, since the person who told me about the software told me that I had to only give a...
Not that great, since the person who told me about the software told me that I had to only give a month's notice for my license to be cancelled, but I am told I have to give a YEAR's notice. I'd also rate the customer service a 2.5 at best, as they like to blame you, the customer, for any issues.
Pros
Ease of putting in client info, though I did not like that everyone was automatically a male. Very strange.
Cons
If you have clients who have expirations for packages, the software does not keep track of it as users book classes, nor does it keep track of the number of credits left as clients use them. You are only aware when there is none left. There is a pop up that pops up each and every time you log on, even if you click on "no thanks" for the notifications.
Response from Virtuagym
Dear Rita,
Thank you for your review. I do think that there was some misunderstanding so I hope we can help to clarify. You had originally purchased the system back in 2018 and used it fully and frequently for 2.5 years without any complaints. So it seems that you were pretty satisfied with the system overall.
Data on packages is available in the Business Analytics section of your portal.
When you purchase the system, there are 3 separate instances where the 12 months agreement is discussed, we never conceal our T&C. So much so that your agreement is available to you any time in your portal.
The 1 month cancellation notice is part of that agreement. 30 days prior to the end of the 12 months cycle, you can give notice that you do not wish to renew. Respecting your long relationship with Virtuagym, we even went as far as waive the entire remaining 6 months on your license in favor of a smaller payout of 3 months. Sadly instead you threatened us with bad reviews :(
All the best!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great tool for Personal Trainers
Reviewed on 2021-12-17
I’ve had a great experience between the Programming and the customer service.
I’ve had a great experience between the Programming and the customer service.
Pros
The ability to create workouts with avatars for clients.
Cons
Schedule integration is a little confusing between the scheduler and Appointment Schedule. It would be a lot easier to manage if they communicated or were combined.
Alternatives Considered
MindbodyReasons for Switching to Virtuagym
MINDBODY did not have the ability to create workouts with avatars and focused more on classes than individual clients from what I saw.Response from Virtuagym
Dear Allie,
Thank you very much for taking the time to share your feedback with us.
We are thrilled to know that you have used the Coach module in such a good way.
Lastly, merging the schedule and the appointment schedule is already part of our roadmap, so we will notify you, and the rest of our clients when this has been implemented.
Please feel free to contact us at [email protected] if you need assistance.
Team Virtuagym
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Thankful for this App!
Reviewed on 2021-12-22
Overall, our organization is happy with our choice to move to virtuagym. There are some features...
Overall, our organization is happy with our choice to move to virtuagym. There are some features that we want to see the app develop into, but it offers a benefit to our internal team and clients.
Pros
-The new business analytics feature is going to a wonderful asset to our team
-Setting up the app was clear- we had a lot of support from the team
-We are able to manage various calendars and systems
-The system is very user friendly
-There are clear ways to customize the experience
-customer service is pretty responsive to the needs of our organization
Cons
-We currently use Daxko billing software and the two systems do not naturally integrate. So our membership data doesn't track into Virtuagym
-Programs aren't as customizable as we would like. Individuals have to have their own distinct log in and app in order to sign up for classes- it makes it difficult for doing open community events, or for parents/guardians to sign up their minor child to a class. (i.e people should be able to sign up for more than one slot.
-The notifications/move reminders sent to clients-want to have that turned off
-We had to work to have weight removed from the first questions that app asked
-Overall, we want to have a more "holistic wellness" approach and this app is very normative in its approach to health.
Response from Virtuagym
Dear Amieris,
We are delighted to hear about your positive experience with us.
It is exciting to know that our system has met your expectations! we work very hard to ensure we provide our customers with a very high-notch product, so we are very appreciative to know our efforts have been paying off.
As for the integration with Daxko, this is not currently part of our system but we will, of course, take your feedback into consideration for future planning. Let us remind you to share any further questions and ideas by emailing us at [email protected].
Team Virtuagym
Virtuagym FAQs
Below are some frequently asked questions for Virtuagym.Q. What type of pricing plans does Virtuagym offer?
Virtuagym offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Pricing information is available on enquiry.
Q. Who are the typical users of Virtuagym?
Virtuagym has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Virtuagym support?
Virtuagym supports the following languages:
Dutch, English, French, German, Greek, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish
Q. Does Virtuagym support mobile devices?
Virtuagym supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Virtuagym integrate with?
Virtuagym integrates with the following applications:
Adyen, GitHub, Mailchimp, Matrix, Meta for Business, PayPal, Paysafe, Twitter, Xplor Gym
Q. What level of support does Virtuagym offer?
Virtuagym offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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