About Redmine

Redmine is an online project management software built on the Ruby on Rails framework specifically for small groups. It accommodates multiple projects and provides a wiki and forum for each one. It can be used as an issue tracker in addition to managing files and documents and user permissions may be assigned based on roles. Redmine can create Gantt charts, calendars, RSS feeds, and email notifications. Groups can use Redmine as a time tracker and view time by user, issue or activity.


Key benefits of Redmine

Standing Cloud "brings the cloud down to earth" for businesses everywhere. Start by choosing the application you need. In a few minutes and a couple of clicks, it's running on a top quality cloud, without server, stack, or other configuration hassles. Applications and user data are continuously monitored and backed up on your schedule. If downtime or performance problems arise, we'll restore it to the same or another cloud, seamlessly. But you're always in control, with full access to application, server, and other configuration details -- all at affordable prices, with no long term contracts or other "lock ins."


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Not sure about Redmine? Compare with a popular alternative

Redmine

4.1 (159)
VS.
Most reviewed

Starting Price

US$25.00
US$12.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

27
41

Integrations

No integrations found
53

Ease of Use

3.8 (159)
4.6 (582)

Value for Money

4.4 (159)
4.2 (582)

Customer Service

3.4 (159)
4.4 (582)
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Reviews

Overall rating

4.1 /5
(159)
Value for Money
4.4/5
Features
3.9/5
Ease of Use
3.8/5
Customer Support Software
3.4/5

Already have Redmine?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 159
Matheus
Matheus
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

the best incident management and task control tool

Reviewed on 2018-12-10

Pros

I have used the Redmine tool for a long time and I can guarantee it is the best tool for task management, time tracking and projects. I already tried to use others, which are said to be more effective but I ended up coming back to Redmine because it suited me perfectly.

Cons

I can not find defects in the usability and in the interaction of the purposes of Redmine because it is a very good tool, but only lacking integrations with current tools. As for example, Bitbucket and other tools that are more current and that together I believe would make the tool even better. I think the installation of plugins that is archaic (uploading via FTP and restarting server) is bad too, I would like it to be a simpler way, user frendly.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Very complete tool, with lots of customization. Lacks a little in the UI area

Reviewed on 2022-06-12

I've been working with Redmine for almost 4 years for a particular project, as it was something the...

I've been working with Redmine for almost 4 years for a particular project, as it was something the client asked for. Although we were never able to use the latest version of Redmine, we've updated a couple of times to more recent versions. I saw little to no change in the UI between those. There is a lot of room for improvement to make the tool more user-friendly.

Nevertheless, Redmine has always proven it's worth where it excels. Project, Task and Time management are tasks completely assisted and boosted while using Redmine. Reporting gives you as much information as you need. Customization is very flexible and allows changes on several levels, either server, project or user-wise.

Pros

Redmine offers a whole lot of features. Customization allows enabling or disabling them to adjust the tool to your needs. Project management features are quite handy when working with a team and you need to manage a schedule. Time management is also a very good feature to be aware how much effort you put into a particular task.

Cons

The interface is a little too "enterprisey", this means it's ability to show you as much information as possible makes it a little complex to see this information in a friendly manner. Editing information is also a little clunky and not very intuitive.

Marcos
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Full customizable but not great

Reviewed on 2023-01-20

Pros

One of the things I like the most about Redmine is the customization it has. If you have an on-premise service you could just create your own theme for the company, create your own "ticket" categories and so on. It's very flexible in that way so if you manage it correctly and have a great maintenance probably it's worth for a few bucks.

Cons

It's horrible at issue management, even tho you can customize the UX it's not intuitive, it has a big community but not that big compared with their competitors and most of the plugins are hard to implement or incomplete since are obsolete. Also if you choose the on-premise solution like I said you will have to make a monthly maintenance or in large companies it does not escalate properly and you will have to improve your servers expending more money or even extracting the database to another external service.

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good open source ticketing software

Reviewed on 2018-05-13

A useful ticketing system as well as a time tracking system for free, as it is open source.

A useful ticketing system as well as a time tracking system for free, as it is open source.

Pros

I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.

Cons

Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great free software for bug tracking and project management

Reviewed on 2018-07-25

Single application to manage projects/ bugs and gain visibility of the work load across all...

Single application to manage projects/ bugs and gain visibility of the work load across all engagements. Integrated wiki allows for creating knowledge base and support information

Pros

Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone

We managed multiple client implementation and software product development of an Enterprise SaaS application using this.

Cons

While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance

Showing 5 reviews of 159 Read all reviews

Redmine FAQs

Below are some frequently asked questions for Redmine.

Redmine offers the following pricing plans:

  • Starting from: US$25.00
  • Free Trial: Available

Redmine is a free & open-source. Redmine by Planio is a hosted version.

Redmine has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Redmine supports the following languages:

Portuguese

Redmine supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Redmine has

Redmine offers the following support options:

FAQs/Forum, Knowledge Base Software

Related categories

See all software categories found for Redmine.