--- description: Detailed reviews on Paylocity based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Paylocity with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Paylocity Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Payroll Software](/directory/259/payroll/software) > [Paylocity](/software/102695/webpay) # Paylocity Canonical: https://www.getapp.ca/software/102695/webpay Page: 1 / 80\ Next: [Next page](https://www.getapp.ca/software/102695/webpay?page=2) > Cloud-based HCM platform unifying HR, finance, and IT operations with payroll, benefits, talent management, and workforce analytics. > > Verdict: Rated **4.3/5** by 1965 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Paylocity \* Reduces administrative burden by automating repetitive tasks across HR, Finance, and IT workflows, freeing teams to focus on higher-value work. \* Unifies employee data across departments on a single system, improving data accuracy and eliminating duplicate or siloed tools. \* Provides real-time compliance support for payroll taxes, labor laws, and financial regulations across all 50 US states and territories, reducing exposure to regulatory risk. \* Automates payroll processing with built-in audit tools, a four-step submission flow, and multi-state tax compliance, supporting accurate and timely pay runs. \* Streamlines benefits administration, recruiting, and onboarding through automation, reducing manual steps and accelerating time-to-productivity for new hires. \* Tracks time and labor with scheduling and forecasting tools, including AI-powered staffing hour predictions up to one month in advance using historical data. \* Supports performance and compensation management with real-time market pay data, giving HR and finance leaders current benchmarks for compensation decisions. \* Delivers a Learning Management System with an off-the-shelf course catalog, video creation tools, and completion tracking to support workforce development. \* Improves employee engagement through a social collaboration hub with chat, file sharing, announcements, peer recognition, milestone automation, and cash reward redemption. \* Captures employee sentiment through built-in survey tools, with AI-powered insights distilled from employee interactions into engagement and efficiency recommendations. \* Provides a Modern Workforce Index that benchmarks employee engagement KPIs against peer organizations and surfaces tailored recommendations using machine learning and NLP. \* Surfaces retention risk through dashboards that analyze location, department, manager, tenure, and salary growth to identify employees at risk of leaving. \* Supports talent attraction and retention with on-demand pay access, market pay data, career development tools, and recognition programs. \* Automates expense management with AI-powered touchless receipt capture, auto-filled expense fields including GL coding, and real-time policy enforcement using OCR and machine learning. \* Automates accounts payable workflows covering invoice capture, PO matching, approval routing, vendor portal management, and ERP sync, using OCR and generative AI for data extraction and anomaly detection. \* Offers a corporate card program with virtual and physical cards and built-in policy controls, alongside machine learning-based transaction auto-categorization for accounting and card spend. \* Automates W-9 collection and validation for vendor tax documentation using AI-powered tools. \* Gives HR and finance leaders real-time visibility into workforce and spend data through out-of-the-box and custom reporting dashboards, headcount planning, and predictive financial forecasting. \* Scales with business growth through a flexible, modular architecture with hundreds of third-party integrations via marketplace and open APIs. \* Provides employee self-service through a web portal and native mobile app for iOS and Android, including personalized benefit recommendations and training suggestions. \* Supports global payroll for international employees and foreign currencies, extending coverage beyond domestic operations. \* Includes IT asset management and device provisioning capabilities, consolidating operational tooling alongside HR and finance functions. \* Backed by dedicated implementation support and ongoing client partnership to support platform adoption and long-term use. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 1965 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paylocity - **Founded**: 1997 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Paylocity offers a scalable and customizable Human Resources (HR) and Payroll software solution designed to fit the specific needs and budgets of organizations of various sizes. Pricing is structured on a per employee per month (PEPM) basis, ensuring that costs remain predictable as the organization grows. The total price depends on the features selected, with a core HR suite available and the possibility to add specialized features such as video, social collaboration hubs, and numerous HR and business system integrations. Paylocity's offerings are fully integrated, ensuring seamless operation across different HR and business systems. The mobile app provides easy accessibility for both employers and employees, further enhancing the software’s utility and efficiency. For specific pricing details and customizations, businesses are encouraged to contact Paylocity directly to tailor a solution that fits their unique needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Czechia, Denmark and 54 more ## Features - 1099 Preparation - 360 Degree Feedback Software - 401(k) Tracking - ACA Reporting - API - Academic/Education - Access Controls/Permissions - Accounting Integration - Accounting Software - Action Management - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Applicant Tracking Software - Application Management - Approval Process Control - Assessment Management - Asynchronous Learning - Attendance Management ## Integrations (105 total) - 7shifts - AccuSourceHR - Alerus - Altametrics - AxisCare Home Care Software - Azure Portal - BambooHR - BenefitMall EmployerFocus - BigQuery - Blackbaud Financial Edge NXT - Blue Marble Payroll - Bluestar PLM - Broadridge Retirement Readiness - Bullhorn - CDK ... and 90 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payroll Software](https://www.getapp.ca/directory/259/payroll/software) ## Related Categories - [Payroll Software](https://www.getapp.ca/directory/259/payroll/software) - [Expense Report Software](https://www.getapp.ca/directory/579/expenses-management/software) - [Learning Management System Software](https://www.getapp.ca/directory/258/learning-management-system-lms/software) - [Benefits Administration Software](https://www.getapp.ca/directory/254/benefits-administration/software) - [Human Resources Software](https://www.getapp.ca/directory/256/human-resources/software) ## Alternatives 1. [Deel](https://www.getapp.ca/software/2051182/deel) — 4.9/5 (4314 reviews) 2. [Rippling](https://www.getapp.ca/software/112141/rippling) — 4.9/5 (4883 reviews) 3. [RUN Powered by ADP](https://www.getapp.ca/software/91393/run) — 4.6/5 (1566 reviews) 4. [ADP Workforce Now](https://www.getapp.ca/software/100336/workforcenow) — 4.4/5 (7279 reviews) 5. [Paycom](https://www.getapp.ca/software/8195/paycom) — 4.4/5 (1400 reviews) ## Reviews ### "Easy to Use Time Tracking Functionality" — 5.0/5 > **Gunther** | *May 13, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Paylocity is quick and easy to use, especially in comparison to similar solutions. It makes it very easy to enter and update time spent working and submit requests for time off. > > **Cons**: I have few complaints, overall paylocity is very good, the one thing I would find useful would be some sort of feature where you can automatically pre-fill your time sheet with some sort of default value based on your regular working hours. > > Overall my experience with Paylocity has been great. It is easy to use and very intuitively organized. ----- ### "Feedback on Paylocity" — 4.0/5 > **Brian** | *August 6, 2026* | Wholesale | Recommendation rating: 4.0/10 > > **Pros**: Ease of navigation with timekeeping, app is decent for Iphone software does offer alot of features many do not apply to us > > **Cons**: Turn over on the back end, inconsistent knowledge base, struggle to get answers once issue is sent up the ladder > > Painful at times getting functions and features to work, ongoing issues unable to be resolved with Android devices, constant issues with processing due to added or moved features ----- ### "Paylocity review" — 3.0/5 > **Ronda** | *August 5, 2026* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Some features are easier to use than others. Time \& Labor module is fairly easy to use overall. Updates to some modules have helped increase user friendliness, but not much. > > **Cons**: The Performance module is clunky. The PTO balance tracking is confusing. Overall, Paylocity is not extremely user friendly. Reaching out for help via email or chat rarely resolves issues in a timely manner. If you call, you never get the same person twice. A dedicated person on our account would be great\! > > Overall, I have learned to navigate the bumps in Paylocity and have become accustomed to searching the help menu if I have trouble. ----- ### "Powerful HRIS and Payroll Platform, But Support and Add-Ons Fell Short" — 4.0/5 > **Ashley** | *June 10, 2026* | Maritime | Recommendation rating: 6.0/10 > > **Pros**: Paylocity is a comprehensive HRIS and payroll platform that offers a wide range of functionality across the employee lifecycle. One of its greatest strengths is scalability. Organizations can manage payroll, benefits, time and labor, recruiting, performance management, and employee engagement within a single ecosystem. The reporting capabilities are robust, allowing HR teams to access and analyze workforce data efficiently, and the employee self-service features are generally well received and help reduce administrative burdens. > > **Cons**: Where my experience became frustrating was with customer support and some of the additional products sold as part of the Paylocity ecosystem. We frequently received inconsistent or incorrect guidance from support representatives, which occasionally resulted in costly mistakes and required additional time to resolve. The revolving-door nature of support contacts also made it difficult to establish continuity and build confidence in the advice being provided. I was also disappointed by several add-on products that were represented as seamlessly integrated but did not function as expected in practice. For example, we selected Paylocity's COBRA administration solution with the expectation that it would automate processes and reduce administrative effort. Instead, we encountered significant manual workarounds that diminished the value of the product and largely defeated the purpose of implementing it. Similarly, after transitioning to Paylocity's HSA/FSA administration services, employees expressed considerable frustration with the account setup process and ongoing account access. > > Overall, Paylocity is a strong HRIS and payroll platform with excellent functionality, reporting, and scalability. However, organizations should carefully evaluate add-on products and be prepared for potential challenges with customer support. The core platform delivered value, but the support experience and ancillary services prevented us from realizing the full benefits we expected. ----- ### "Love my Paylocity" — 5.0/5 > **Dina** | *August 7, 2026* | Machinery | Recommendation rating: 10.0/10 > > **Pros**: Paylocity helped streamline our processes with tracking PTO, Time and Labor, and processing Payroll\! We have saved hours of manual tracking to having all our processes electronic through Paylocity. > > **Cons**: The benefit module needs updating. There are too many limitations with the EDI feed excluding terminated employees from the file feed. It creates billing errors and takes months to get it fixed. > > Our overall experience is wonderful\! We get answers fairly quick by our Rep and have learned how to use other modules such as the Performance and Compensation model to help our Supervisors create reviews and pay increases with ease. ----- Page: 1 / 80\ Next: [Next page](https://www.getapp.ca/software/102695/webpay?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/102695/webpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data