About Square Appointments

Running a business is hard enough, especially if you're juggling multiple tools to do different things. Square Appointments is an integrated point of sale that comes with online scheduling and payment processing so that you can run your whole business from one place. It's a one-stop-shop solution that helps you save time and stay organized because it's customized for businesses who run on appointments. Square Appointments is now free for individuals, and really affordable for teams.

Simplify your day with our web-based appointment scheduling software and app. Take secure payments with no hidden fees through the Square Appointments POS system. Make connections that go beyond business as usual with customer profiles and transaction history. Empower your employees with team management tools in Square Appointments. Sell products to complement your services with retail and inventory features. Start booking with Square Appointments.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Square Appointments

Free online booking website
Let your customers find and book your services online 24/7 with an easy-to-use website that reflects your style. Choose the colors, layout, and pages that give the best first impression.

Automated email and text reminders
Send automatic appointment reminders to customers via SMS and/or email.

Google Calendar sync
Sync with your Google Calendar to automatically block personal events and avoid double bookings.

Cancellation policy and no-show fees
Create an enforceable fee policy for last-minute cancellations and no-shows.

Resource booking
Create resources—like rooms, stations, or chairs—and assign them to services that require them so they get booked when clients make their appointments.

Website integration
Let customers book directly from your website by adding the booking widget, compatible with sites powered by Squarespace, Wix, Wordpress, and more.

Square Assistant
Square Assistant is a smart, automated messaging tool that replies to your clients on your behalf to confirm, cancel or reschedule appointments, 24/7.

Multiple locations and multiple time zones
Sync your schedules across multiple business locations, even if your customers are in different time zones.

Multi-staff appointments and tip splitting
Let clients book multiple services with different service providers on your booking site, and streamline checkout with a single transaction and automatic tip splitting.

Processing time
Use windows of processing time to book additional appointments so you never miss an opportunity.

Contactless payments
Accept any kind of payment, including contactless and chip. All your sales are integrated in your POS.

Card on File
Keep a card on file to hold appointments, require prepayment for services, or charge cancellation fees.

Professional invoices
Send professional estimates and invoices with automatic customer reminders. Track those payments in real time.

Next-business-day, same-day, and instant transfers
Next-business-day transfers are free. Access your money the same day or instantly with just a 1.5% fee per transfer.

Plastic gift cards and eGift cards
Introduce your business to new customers through customizable plastic gift cards. Get eGift cards free to make shopping easy for your customers.

Data security (PCI) compliance
Square complies with all required PCI standards. The information that your customers submit is encrypted to our servers.

Key in payments
Key in credit and debit cards directly from an appointment using your phone or computer.

Discounts
Offer discounts for special events or special customers.

Customer profiles and notes
Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes.

Customer transaction history, texts and emails
Provide an exceptional customer service by seeing all customer communication and activity in one place with Square Messages.

Appointment and sales history
See what services and products your customers have purchased before so you can make recommendations for them in the future.

Custom marketing campaigns
Square Marketing lets you send custom email marketing campaigns to engage your customers. Additional fee

Customer loyalty program
Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee

Individual employee accounts
Allow your employees to log in to view and manage their calendars themselves.

Unlimited sets of permissions
Assign different sets of permissions to different roles in your store. Allow a manager to issue refunds, for example.

Combined services and item checkout
Ring up a service and a product in the same transaction for easy checkout.

Square Online
Create a free, shoppable website in minutes with our intuitive website builder. Let customers shop entirely online or order online and pick up in store.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Square Appointments Software - View multiple schedules at a glance, track sales, and customize user permissions to control staff access to business information
Square Appointments Software - View appointment history and personalized notes for each client in preparation for their appointment
Square Appointments Software - Accept all forms of payment with the Square Appointments app & Square hardware
Square Appointments Software - Let clients book appointments online 24/7
Square Appointments Software - Send automatic appointment reminders to prevent no-shows
Square Appointments Software - Allow clients to sign and tip via the Square Appointments mobile app
View 7 more
Square Appointments video
Square Appointments video
Square Appointments Software - View multiple schedules at a glance, track sales, and customize user permissions to control staff access to business information Square Appointments Software - View appointment history and personalized notes for each client in preparation for their appointment Square Appointments Software - Accept all forms of payment with the Square Appointments app & Square hardware Square Appointments Software - Let clients book appointments online 24/7 Square Appointments Software - Send automatic appointment reminders to prevent no-shows Square Appointments Software - Allow clients to sign and tip via the Square Appointments mobile app

Features

Total features of Square Appointments: 82

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • Attendance Tracking Software
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Customer History
  • Customer Mobile App
  • Customer Support Software
  • Customer Surveys
  • Customizable Branding
  • Digital Signature Software
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Marketing Software
  • Employee Management
  • Employee Scheduling Software
  • Facility Scheduling
  • Faculty/Staff Management
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management Software
  • Loyalty Program
  • Marketing Automation Software
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Grooming
  • Mobile Signature Capture
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Patient Management Software
  • Patient Records Management
  • Payment Processing Software
  • Payroll & Commissions
  • Payroll Management
  • Physician Management
  • Point of Sale (POS)
  • Progress Notes
  • Rate Management
  • Real Time Notifications
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Rescheduling
  • Room Booking
  • Routing
  • SMS Reminders
  • SOAP notes
  • Scheduling Software
  • Service Catalog
  • Staff Management
  • Third Party Integrations
  • Transaction History
  • Treatment Planning
  • Website Integration
  • eCommerce Management

Alternatives

Vagaro

4.7
#1 Alternative to Square Appointments
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WellnessLiving

4.4
#2 Alternative to Square Appointments
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

vcita

4.5
#3 Alternative to Square Appointments
vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients,...

SimplyBook.me

4.6
#4 Alternative to Square Appointments
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

Reviews

Overall rating

4.4 /5
(144)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support Software
4.3/5

Already have Square Appointments?

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Showing 5 reviews of 144
Matt B.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the easiest to set up app for appointments

Reviewed on 2021-09-29

Pros

I loved how easy it was to set up. There were quite a few steps involved, but the app provided the steps needed and let me know if I was missing anything.

Cons

I don't have many cons right now. So far it's met all of my needs.

Lucille G.
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy All-In-One System

Reviewed on 2019-10-31

I would highly recommend Square Appointments for a simple system that is elegant and user-friendly.

I would highly recommend Square Appointments for a simple system that is elegant and user-friendly.

Pros

Square Appointments is great because it alleviates one less account you need. It handles merchant processing, product inventory, client records, appointment deposits and more.

Cons

I don't like the look/functionality of the embedded scheduling widget. It doesn't blend well with most websites and is very noticeably a square application. (Which I suppose is great/strong branding on their part)

Alternatives Considered

Acuity Scheduling

Reasons for Choosing Square Appointments

Schedulicity wasn't staying current with the changes in media appearance. It was starting to feel very "dated" compared to the strides other companies were taking. They also did not have a true app at the time.

Switched From

Schedulicity

Reasons for Switching to Square Appointments

The pricing of Square was optimal as well as their integrated payroll system for my team.
Zachery L.
Overall rating
  • Industry: Cosmetics
  • Company size: 2-10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Flawed system, allow's clients to take advantage of your business

Reviewed on 2021-07-18

horrible with apts.. they will not add any features despite over whelming crystals for the added...

horrible with apts.. they will not add any features despite over whelming crystals for the added apps because they don't agree or like the requested feature. the flaws in the card on file protection system that can be deleted from the client end cost the business money. their last of understand for adding feature is crazy. they have no idea what things are like from out point of view and refusing to fix these feature cause they don't think its necessary.

Pros

I like its connected to my register system, their price is affordable,

Cons

the system is super flawed. to book an apt you can require a card on file for no show protection. However clients can book an apt put card information in, then after they book the apt all they have to do is log into their account and delete their card on file. I am not notified they did it and when they don't show up for their apt I can't charge them because they took their card off their account right after they made the apt. this is a joke. then on top of that they don't offer the feature to block clients from booking online.. so then I can't stop them from booking future apps when they owe me money for their no call now show.. when this was brought to their attention in community forms and new features .. they responded back they want the clients to be able to have control over their card information. no these clients would not exit without my business. they are my clients not their and they have no right telling me anything about my clients. I am super disappointment in square with this system and very upset that people who sit at a desk thinking they know what features are best when they don't run or own their own business let alone the field I am working in. bottom line there is no card on file feature despite what they say since a client can delete it themself and still keep and apt and not show up for it. I don't see square doing anything about it since this has been a on going topic for a year or more now.

Alternatives Considered

10to8, Squire and Salonized

Reasons for Switching to Square Appointments

worried with my system for checking out clients. only used for 24 hours before I shut it down over huge flaws in the system that would cost me money and the square company refusing to fix or see the effect on those of us who pay for the system
Kevin T.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Hands down the easiest and best appointment scheduling software.

Reviewed on 2021-07-29

Superb. Square appointments works great every time. Setup your hours, services, time required per...

Superb. Square appointments works great every time. Setup your hours, services, time required per services. Share your booking link. And ….GO!

Pros

Seamless integration with Squares payment system. One stop shop.

Cons

It’s so easy and does such a great job I don’t have any complaints at this moment.

Alternatives Considered

Rosy

Reasons for Choosing Square Appointments

Easier setup and for a single user SQUARE APPOINTMENTS ARE FREE!

Switched From

SalonBiz

Reasons for Switching to Square Appointments

I trust the Square Corporation.
Heather G.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2021-02-01

Pros

When I opened my practice I needed an appointment system that also worked with my merchant services. Square appointments was so easy to install and navigate. It also works great with google calendar which is a major plus for me. We have an online booking link where we were able to use Zapier as well to connect directly to square appointments with the help of google calendar. Truly fantastic!

Cons

Wish there were more customized features to the appointments app but I am sure in time that will happen too.

Alternatives Considered

PayPal and QuickBooks Desktop Enterprise

Reasons for Switching to Square Appointments

It was the best one with customer file capabilities, scheduling and the ability to upload client documents to their file as well.
Showing 5 reviews of 144 Read all reviews

Square Appointments FAQs

Below are some frequently asked questions for Square Appointments.

Square Appointments offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Individuals: Free/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe 2–5 Staff: $60/month, processing fees starting at 2.65% + 10¢ per tap, dip, or swipe 6–10 Staff: $110/month, processing fees starting at 2.65% +10¢ per tap, dip, or swipe 10+ Staff: Contact Us

Square Appointments has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Square Appointments supports the following languages:

English

Square Appointments supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Square Appointments integrates with the following applications:

Google Calendar

Square Appointments offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

Related categories

See all software categories found for Square Appointments.