About GymMaster

Trusted by thousands of fitness businesses in over 36 countries, GymMaster was designed hand-in-hand with gym owners to provide a complete health club and gym software solution.

GymMaster is a scalable fitness management software that can help you achieve your goals, whether you’re a community gym, a fitness studio, a health club, a state-of-the art multi site facility, or a PT.

Spend more time doing the things you love - whether that’s hands-on training your clients, strategizing ways to grow your business, or relaxing on the beach - GymMaster is a reliable system that streamlines business operations for gyms and clubs of all stages and sizes.

Users enjoy using GymMaster for its intuitive layout, making easy work of powerful actions. It’s got features that will excite every user—PT and trainers will love the mobile & member-oriented capabilities, admin staff will save hours of work, managers & owners will be well-informed of trends and performance, and members will love being able to book & manage their workouts on the native app.

Here’s just two reasons why people choose GymMaster:

GymMaster gives you the choice of a variety of billing providers, so you can be comfortable with the best plan for your business. Billing is all highly customisable, too—choose your billing cycle, fees, and create automated communication for missed payments.

Extend your hours or go 24/7 to increase your competitive offering, without the need for staffing your gym around the clock. GymMaster’s access control system gives you control over who can enter which doors, and when, based on membership type, staff seniority, time of day or billing status. And because the hardware and your database of members is fully integrated, say goodbye to double entry, unnecessary stress and paying middleman mark-ups.

GymMaster is the most comprehensive, easy to use membership management system on the market - visit our website to get a free one-on-one demonstration suited to your business’ needs today.

Pricing starting from:

US$89.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of GymMaster

  • Integrated billing: You have the freedom to choose the billing provider that works best for you business. With automated billing, your payments are collected on the day & frequency of your choosing.
  • Automated communication: Send SMS & emails to targeted groups based on demographics, visitation, membership type or billing status, based on a variety of triggers such a swipe-entry, non-visitation, or a missed payment.
  • Main dashboard: The dashboard provides a visual overview of all the key information you and your staff need to keep driving your business towards its goals.
  • Online booking: Empower your members to make bookings and payments, and view their measurements and programs using the online member portal.
  • Door control & 24/7 access: Extend your open hours with confidence using GymMaster’s integrated RFID access control system. Directly connected to your database, you can control who can do where, when; while tracking all activity, updating the system & taking action - in real time.
  • Point of sale: Increase your profits with a custom-colored POS system, with stock/inventory control and detailed reporting features.
  • Multi-Site: Supports multiple companies with a single database - allowing central reporting across all sites or just one, plus cross site bookings and visitation for members. GymMaster also supports multiple tax rates across sites, while still sharing one database.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English, French, German, Portuguese, Spanish

    Pricing starting from:

    US$89.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    GymMaster Software - The Member Information screen houses a range of information along the tabs, with some easy-access action buttons on the left for making simple and frequent tasks simple.
    GymMaster Software - 2
    GymMaster Software - The Dashboard shows you a range of information about your business, showing you upcoming events, trends and KPIs at a glance. Note that viewing sensitive business information can be turned off for certain users.
    GymMaster Software - The Find a Member screen displays a quick overview of member information, quick actions, and a simple search function. You can filter this screen to work for you whatever your task.
    GymMaster Software - The calendar is easy to use and customisable, with multiple views organised by resource.
    GymMaster Software - The Point of Sale Screen can also be customised. It is designed to work seamlessly and with ease regardless of the device you are using.
    View 7 more
    GymMaster video
    GymMaster Software - The Member Information screen houses a range of information along the tabs, with some easy-access action buttons on the left for making simple and frequent tasks simple.
    GymMaster Software - 2
    GymMaster Software - The Dashboard shows you a range of information about your business, showing you upcoming events, trends and KPIs at a glance. Note that viewing sensitive business information can be turned off for certain users.
    GymMaster Software - The Find a Member screen displays a quick overview of member information, quick actions, and a simple search function. You can filter this screen to work for you whatever your task.
    GymMaster Software - The calendar is easy to use and customisable, with multiple views organised by resource.
    GymMaster Software - The Point of Sale Screen can also be customised. It is designed to work seamlessly and with ease regardless of the device you are using.

    Features

    Total features of GymMaster: 117

    • API
    • Access Controls/Permissions
    • Accounting Software
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling Software
    • Attendance Management
    • Attendance Tracking Software
    • Automated Scheduling
    • Barcode/Ticket Scanning
    • Belt Ranking Classification
    • Billing & Invoicing
    • Booking Management
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Campaign Analytics
    • Capacity Management
    • Class Management
    • Class Scheduling
    • Client Management
    • Client Portal
    • Client Profiles
    • Committee Management
    • Communication Management
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer Segmentation
    • Customizable Branding
    • Customizable Categories
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Discount Management
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Reminders
    • Email Templates
    • Employee Management
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Event Scheduling
    • Facility Scheduling
    • File Sharing Software
    • Fitness Plan
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Yoga/Pilates Studios
    • Instructor Management
    • Inventory Management Software
    • Inventory Tracking
    • Invoice Management
    • Loyalty Program
    • Marketing Automation Software
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Multi-Location
    • Online Booking
    • Online Payments
    • Online Registration
    • PCI Compliance Software
    • Payment Processing Software
    • Personalization Software
    • Point of Sale (POS)
    • Price/Margin Management
    • Progress Tracking
    • Real Time Reporting
    • Real-time Updates
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Rewards Program
    • SMS Messaging
    • Sales Reports
    • Scheduling Software
    • Secure Login
    • Self Check-in/Check-out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Summary Reports
    • Task Management Software
    • Task Scheduling
    • Team Management Software
    • Template Management
    • Third Party Integrations
    • Transaction History
    • User Management
    • Visitor Management Software
    • Wait List Management
    • Website Integration
    • Website Management
    • eCommerce Management

    Alternatives

    EZFacility

    4.5
    #0 Alternative to GymMaster
    EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations...

    Hapana

    4
    #1 Alternative to GymMaster
    OneFitStop is an ALL inclusive fitness studio and facility management software guaranteeing optimal class scheduling,...

    Perfect Gym

    4.1
    #2 Alternative to GymMaster
    Perfect Gym is an all-in-one club management solution with tools for membership management, sales, visitor tracking,...

    TSG

    5
    #3 Alternative to GymMaster
    TSG is a cloud-based club management solution designed to help gyms and fitness centers manage memberships, payments,...

    Reviews

    Overall rating

    4.7 /5
    (132)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.6/5
    Customer Support Software
    4.8/5

    Already have GymMaster?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 132
    Katie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    GymMaster - all the gym software options and support team you need. All for a very reasonable...

    Reviewed on 5/27/2020

    From day one, GymMaster has been an extremely professional company to work with, and the software...

    From day one, GymMaster has been an extremely professional company to work with, and the software has been nothing but positively impactful for my business. The price is so reasonable for what you get as a gym/fitness center, including full time support by email, and they always answer the phone for a support call or question I have.
    At the time of the Corona virus mandatory gym closure, GymMaster was one of the first companies to reach out, with a plan/options already in place. I chose the MASS HOLD option they created, and this made things so easy during this hard time. They had quickly came up with a solution to what the gym would need within hours of us having to close the doors. So far this option they set up has been flawless, and has saved me several headaches.
    They have been more than fair about invoice payments to them during this time, as I never had to ask, they stepped up and offered plans of assistance to help gyms fight through this tough time.
    I will continue to use GymMaster, I have no interest in even finding another Gym Software company or service, this has worked wonderfully for me and I highly recommend you set your gym up with GymMaster.

    Pros

    I found the set-up for GymMaster software to be very easy to integrate with my business, as well as merchant service account. Clear and easy to use instructions, but what I also find extremely helpful is GymMaster staff and support team always available to help. The software is very user friendly, easy to set up basic operations of the business and also to make changes along the way, (signing-up members, changing class times, adding staff, selling online product/services). I also find beneficial that I can set up to print out any type of analytical report. The software easily checks members in by FAB or front desk staff, and the member portal works great for my member to sign-up for classes, book appts. etc on the free member portal app. If I ever need help, again GymMaster support team has always been available to help!

    Cons

    Navigating through the backend in the very beginning was a little frustrating at first, as there are a lot of options, and some of the phrasing can be a little confusing until you get used to it. Some tabs and links that can be accessed from several points, which was a bit confusing, but GymMaster staff and support team has always done a great job of helping understand the back end, answer questions and how to adjust settings specific to my business model. I can call GymMaster pretty much at anytime and they will help me make the necessary adjustments, while explaining how to do it myself for the next time. Really helpful and great instructors. They make sure you have all questions answered and things in place before the call ends.
    Really friendly, helpful support team.

    Response from Treshna Enterprises

    Hi Katie
    Thank you for your wonderful review. We are thrilled to hear GymMaster works well for your business and has provided you all the tools you require to make life easier for you.
    We do take pride in providing the best support we can for our clients and that we are always here to assist wherever we can.
    We hope you and your members keep safe and well during Covid-19 and don't hesitate to reach out to us for further assistance.

    Jeremy
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    I can't recommend highly enough

    Reviewed on 5/3/2021

    We are very happy with Gymmaster. The product itself is great, but the level and speed of support...

    We are very happy with Gymmaster. The product itself is great, but the level and speed of support exceeds expectation. We attribute our New Zealand Exercise Industry Awards success over the last 4 years partly to the fact that we have Gymmaster as our software.

    Pros

    Gymmaster is very user friendly, with good permission options that allow us to offer different access to those team members that need it. We have found it easy to train new team members, as well as upskill existing team as required. The customisable options are great, as is the ability to get support when we need it! The integrations are helpful and easy, including Mailchimp, Zapier and Zoom.

    Cons

    Some of the reporting functions can be a little inconsistent at times, but support will usually remedy this quickly where required.

    Response from Treshna Enterprises

    Hi Jeremy, thanks so much for taking the time to leave us this feedback! It's great to hear you're enjoying the system and are making use of our integrations to help streamline managing your club. We appreciate you pointing out areas we can improve for your business and will take this aboard for our future improvements to the system.

    Stefanie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Review

    Reviewed on 9/3/2019

    Good

    Good

    Pros

    The software is easy to use and teach yourself.

    Cons

    Support, while awesome, it is hard to remember what the time change is.

    Alternatives Considered

    Mindbody

    Reasons for Switching to GymMaster

    More robust

    Response from Treshna Enterprises

    Thank you for this review Stefanie, we appreciate you taking the time to send through your feedback. We have recently expanded our international support team, and increased our support hours to make it easier to keep in touch with us.

    Paul
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Gym Master Wins.

    Reviewed on 9/26/2019

    I have owned and managed gyms for over 18 years and used the best software providers on the market...

    I have owned and managed gyms for over 18 years and used the best software providers on the market that money can buy from staff/schedules/PT's/check-ins/POS/invoicing/online stores/reporting etc, anything a gym uses I've seen in most platforms & with out a stretch GM leaves the best of them for dead. Honestly if your considering starting to use member management for your gym/PT clients or switching GM will give you everything you need. If your unsure, hook up the free trial and don't be shy to call support, I've spoken with pretty much all staff and they all go above and beyond. This is very rare to find so I can only assume management is bang on perfect.

    Pros

    Customization GM offers is brilliant and extremely flexible. The dashboard is accurate and doesn't require double checking in reports, it's "at a glance" format tells me all the crucial things I need to know without wasting hours of running reports and filtering in excel like other providers I've used in the past. GM has saved me time and in turn money because of this.

    Boasting a huge degree of customization, I've found there's still a few things I'd like done - as soon as I raise a ticket with my request, less than 24 hours later I have a reply and usually they can provide what I've requested in the next 24 hours. AMAZING, considering other providers rarely reply to the first request at all.

    Support staff are probably the best I've ever seen. Nothing's too hard, and whilst I understand I am suppose to book in training times to use the platform, they never mind if i just pick up the phone for a quick chat to query things. There customer service is that of a face to face skilled/genuine salesman, not something you expect from a tech company in another country. Not to mention the rep in accounts & the rep in development, true to there word and make it all too easy. GM You have blown me away.

    Cons

    CON: I'm addicted to using it because it's so enjoyable to use and user friendly. So that's the con, it takes up to much of my time cause I love using it. HA HA HA. Truly no con here.

    Maybe some time zones get displayed in NZ rather than my Adelaide time zone. Again GM fix it straight away.

    Response from Treshna Enterprises

    Hi Paul
    WOW, we are feeling very humbled by your feedback. It's great to hear that our software has been so enjoyable to use. We also take pride in responding to clients requests as we know we are continually improving the system for our end users.
    If you have any further suggestions for improvement please don't hesitate to let us know, the support / development team are always ready to take the call.
    Thank you again for the wonderful feedback.

    Sebastian
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Why GymMaster works for our business!

    Reviewed on 8/29/2019

    It has been good. I feel that there could be some more proactive support in regard to the features...

    It has been good. I feel that there could be some more proactive support in regard to the features as we have had to do most of the learning going in blind and did not realise its full potential.

    Pros

    The software provides valuable and necessary automated communication features as well as key seasonal data indicators that allow us to target, improve and grow our business. It provides a more substantial overview of our overall business health.

    Cons

    There is nothing I don't like as it works for us and the system as been continually evolved and improved over the years due to the diligence of the GymMaster development team. We are always forthcoming with new ideas and requirements for the system and the team as been very proactive in improving our experience. It just gets better and bette. I would like to see on the main data dashboard page a graph with metrics and filters indicating clearly what our average member subscription value is per week/fortnight/month without having to generate a report. Also a very clear a "Year to Date" overall revenue graph with filters.

    Response from Treshna Enterprises

    Hi Sebastian and Thanks for your review! It's great to hear you are finding the automation and KPIs helpful in growing your business!

    Your feedback is very valuable to us in improving the system (and our training techniques) for your business and others - we will be sure to take your pointers on valuable metrics, graphs and training onboard in the ongoing development of GymMaster.

    Showing 5 reviews of 132 Read all reviews

    GymMaster FAQs

    Below are some frequently asked questions for GymMaster.

    GymMaster offers the following pricing plans:

    Pricing is based on number of current members (casual, concession and prospects do not count towards current membership) There are four levels of subscription package available: Studio - $69 USD/month - 150 members, automated check-in Standard - $99 USD/month - 400 members, single door access (24/7) Professional - $189 USD/month - 1300 members, multi-door access (24/7) Enterprise - Price on Application - Unlimited members, for multi-site & complex arrangements

    GymMaster has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    GymMaster supports the following languages:

    English, French, German, Portuguese, Spanish

    GymMaster supports the following devices:

    Android (Mobile), iPhone (Mobile)

    GymMaster integrates with the following applications:

    BluePay, Braintree, GoCardless, Google Calendar, Instagram, Mailchimp, Meta for Business, PayPal, Paysafe, WordPress, Xero, Zapier, Zoom Meetings

    GymMaster offers the following support options:

    Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for GymMaster.