About EZFacility

EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of EZFacility

• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany , United Kingdom, Ireland, India, Japan, Mexico, United States

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database
View 11 more
EZFacility video
EZFacility video
EZFacility video
EZFacility Software - Easily update schedules
EZFacility Software - Cut down on front desk lines. With EZFacility's Self Check-In clients can quickly and easily sign themselves in.
EZFacility Software - EZFacility – Account Setup
EZFacility Software - EZFacility allows clients to generate on demand reports
EZFacility Software - Improve your client's experience with EZFacility's Self-Service.
EZFacility Software - EZFacility – Create new records
EZFacility Software - EZFacility client quick search to bring up records
EZFacility Software - EZFacility allows you to create and send marketing campaigns across user database

Features

Total features of EZFacility: 95

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activity Management
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Assessment Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM Software
  • Calendar Management
  • Certification Tracking
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Document Management Software
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Employee Management
  • Equipment Tracking
  • Event Management Software
  • Event Scheduling
  • Event Tracking
  • Facility Management Software
  • Facility Scheduling
  • Fitness Assessments
  • For Yoga/Pilates Studios
  • Forms Management
  • In-Game Analytics
  • Instructor Management
  • Inventory Management Software
  • Invoice Management
  • League / Team Management
  • Marketing Automation Software
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Payment Processing Software
  • Point of Sale (POS)
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • SMS Messaging
  • Scheduling Software
  • Secure Login
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Team Management Software
  • Third Party Integrations
  • Transaction History
  • Visitor Management Software
  • Volunteer Management Software
  • Website Management
  • eCommerce Management

Alternatives

Mindbody

4.0
#1 Alternative to EZFacility
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

WellnessLiving

4.4
#2 Alternative to EZFacility
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

ShapeNet

4.3
#3 Alternative to EZFacility
ShapeNet is a cloud-based club management software designed for health and fitness centers of all sizes, including...

Upper Hand

4.1
#4 Alternative to EZFacility
Upper Hand is a leading provider of sports and fitness management software that enables businesses to achieve more...

Reviews

Overall rating

4.5 /5
(102)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support Software
4.7/5

Already have EZFacility?

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Showing 5 reviews of 102
Kip
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product for FEC or Gym

Reviewed on 2019-04-18

I spent months researching options and talking to companies, ultimately EZ Facility won hands down....

I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.

Pros

Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.

Cons

I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.

Avian
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

EZ FACILITY SOFTWARE RULES !

Reviewed on 2019-06-11

EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t...

EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.

Pros

The efficiency, ease, thoroughness is 5 - Star

Cons

Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.

Alternatives Considered

Mindbody

Reasons for Choosing EZFacility

Complicated, no great IT service. He’s to email first for help.

Switched From

Mindbody

Reasons for Switching to EZFacility

MINDBODY IT wasn’t as good. Could not get in touch with anyone unless they were emailed. Software was difficult to understand and grasp.
Carl q
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The one and only software to use!

Reviewed on 2022-08-25

The overall experience for us has been great.

The overall experience for us has been great.

Pros

This software is a game changer for Parks and Rec departments. It offers a wide variety of features from OLR, public and private rentals, sport league, practice, rental scheduling, online credit payment processing, membership packages, and now self service.

Cons

The only features that I would say could be redeveloped or enhanced with better features or could be more user friendly would be the following 1. OLR and Self Service. The OLR I mentioned could have more options for separate registrations. Also, when you pull a group that all registered online and lets say it is for 2022, when you export that group in the comments sections it shows comments from 2021,2020, 2019, and so forth for said client. When you pull a group for 2022, I only want to see comments from 2022 for that client. The other option would be the self service feature. It is not user friendly and can be confusing to start up. This options would be great for us, but the tutorial is not very informative.

Response from Jonas Software

Hi Carl, thank you for your feedback regarding our online registration and self-service features! We realize the importance of these modules to our clients and are actively working on new features and enhancements for both. In fact, we recently launched a brand-new registration module called EZSignUp, which offers more flexible tools for building online forms. We also released new resources view in the self-service portal which makes it even easier for clients to book classes and rentals online. Please feel free to let us know if there is anything else we can do to improve your experience with us!

Angela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

I work with EZ in membership, selling groups, items and packages, producing reports

Reviewed on 2018-06-01

Are we referring now to Capterra or EZ?

Are we referring now to Capterra or EZ?

Pros

I love that interested parties can schedule and pay for groups on their own computer from home. I do not like that this creates a duplicate member when they do so. I like that you can send a receipt by email to member.

Cons

We have Youth Programs we prorate. Prorating in EZ is done manually, with a calculator, by staff which leaves room for error. When sending an email to members I cannot attach forms such as freeze or termination forms for someone who has already left the area. When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles. It would be nice to have a copy contact info for all of this. Then, If there happens to be an young adult child who wishes to pay his own membership, we could manually go in and edit that for him. Please offer this option to review again.

Chris
Overall rating
  • Industry: Sports
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Excellent facilities management software with top customer service

Reviewed on 2022-06-21

EZFacility has helped our business massively and I would happily use it again in future businesses...

EZFacility has helped our business massively and I would happily use it again in future businesses due to the quality of customer service and ease of use.

Pros

Easy to use, intuitive, detailed booking platform. Use it to manage our 600+ members, administrate swimming lessons and group exercise classes, organise bookings, bill customers, track payments. Customer service is second to none.

Cons

Layout and interface are a bit dated and, therefore, not the easiest to use for a new user/client. Not a problem once the user is used to it. Can be convoluted and long-winded to set things up at times without much automation.

Response from Jonas Software

Hi Chris! Thanks for taking the time to leave us a review. We're so glad we've been able to help streamline your operations. We also appreciate your feedback on our interface. We recently launched a brand new user experience that addresses your points. This new experience includes a modern design, as well as improved workflows---which means you can complete tasks in fewer clicks. If you're interested in seeing how it works, please send an email to [email protected] requesting access to our new UI. Thanks again! - The EZFacility Team

Showing 5 reviews of 102 Read all reviews

EZFacility FAQs

Below are some frequently asked questions for EZFacility.

EZFacility offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Please contact EZFacility for pricing information.

EZFacility has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

EZFacility supports the following languages:

English

EZFacility supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

EZFacility integrates with the following applications:

Brivo Access, Passport, QuickBooks, Smartwaiver, Trainingym

EZFacility offers the following support options:

FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for EZFacility.