About EZFacility
EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Key benefits of EZFacility
• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , United Kingdom, Ireland, India, Japan, Mexico, United States and 6 others
Supported Languages
English
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of EZFacility: 95
Alternatives
Mindbody
WellnessLiving
ShapeNet
Upper Hand
Reviews
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Write a Review!- Industry: Entertainment
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Product for FEC or Gym
Reviewed on 2019-04-18
I spent months researching options and talking to companies, ultimately EZ Facility won hands down....
I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.
Pros
Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.
Cons
I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EZ FACILITY SOFTWARE RULES !
Reviewed on 2019-06-11
EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t...
EZ Facility is like having my own private IT department that’s available ALL DAY LONG. I just can’t physically see my IT team but they always pick up with an incredible happy, upbeat demeanor with SOLUTIONS AND ANSWERS..... Always. They have NEVER said they didn’t understand something or didn’t know about something.
Pros
The efficiency, ease, thoroughness is 5 - Star
Cons
Can’t take the EZ FACILITY IT TEAM/STAFF out on weekends for drinks and dinner.
Alternatives Considered
MindbodyReasons for Choosing EZFacility
Complicated, no great IT service. He’s to email first for help.Switched From
MindbodyReasons for Switching to EZFacility
MINDBODY IT wasn’t as good. Could not get in touch with anyone unless they were emailed. Software was difficult to understand and grasp.- Industry: Recreational Facilities & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The one and only software to use!
Reviewed on 2022-08-25
The overall experience for us has been great.
The overall experience for us has been great.
Pros
This software is a game changer for Parks and Rec departments. It offers a wide variety of features from OLR, public and private rentals, sport league, practice, rental scheduling, online credit payment processing, membership packages, and now self service.
Cons
The only features that I would say could be redeveloped or enhanced with better features or could be more user friendly would be the following 1. OLR and Self Service. The OLR I mentioned could have more options for separate registrations. Also, when you pull a group that all registered online and lets say it is for 2022, when you export that group in the comments sections it shows comments from 2021,2020, 2019, and so forth for said client. When you pull a group for 2022, I only want to see comments from 2022 for that client. The other option would be the self service feature. It is not user friendly and can be confusing to start up. This options would be great for us, but the tutorial is not very informative.
Response from Jonas Software
Hi Carl, thank you for your feedback regarding our online registration and self-service features! We realize the importance of these modules to our clients and are actively working on new features and enhancements for both. In fact, we recently launched a brand-new registration module called EZSignUp, which offers more flexible tools for building online forms. We also released new resources view in the self-service portal which makes it even easier for clients to book classes and rentals online. Please feel free to let us know if there is anything else we can do to improve your experience with us!
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
I work with EZ in membership, selling groups, items and packages, producing reports
Reviewed on 2018-06-01
Are we referring now to Capterra or EZ?
Are we referring now to Capterra or EZ?
Pros
I love that interested parties can schedule and pay for groups on their own computer from home. I do not like that this creates a duplicate member when they do so. I like that you can send a receipt by email to member.
Cons
We have Youth Programs we prorate. Prorating in EZ is done manually, with a calculator, by staff which leaves room for error. When sending an email to members I cannot attach forms such as freeze or termination forms for someone who has already left the area. When selling memberships to a family of 7, it is very tedious having to enter the same emergency contact names and phone #s and billing information into all 7 EZprofiles. It would be nice to have a copy contact info for all of this. Then, If there happens to be an young adult child who wishes to pay his own membership, we could manually go in and edit that for him. Please offer this option to review again.
- Industry: Sports
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Excellent facilities management software with top customer service
Reviewed on 2022-06-21
EZFacility has helped our business massively and I would happily use it again in future businesses...
EZFacility has helped our business massively and I would happily use it again in future businesses due to the quality of customer service and ease of use.
Pros
Easy to use, intuitive, detailed booking platform. Use it to manage our 600+ members, administrate swimming lessons and group exercise classes, organise bookings, bill customers, track payments. Customer service is second to none.
Cons
Layout and interface are a bit dated and, therefore, not the easiest to use for a new user/client. Not a problem once the user is used to it. Can be convoluted and long-winded to set things up at times without much automation.
Response from Jonas Software
Hi Chris! Thanks for taking the time to leave us a review. We're so glad we've been able to help streamline your operations. We also appreciate your feedback on our interface. We recently launched a brand new user experience that addresses your points. This new experience includes a modern design, as well as improved workflows---which means you can complete tasks in fewer clicks. If you're interested in seeing how it works, please send an email to [email protected] requesting access to our new UI. Thanks again! - The EZFacility Team
EZFacility FAQs
Below are some frequently asked questions for EZFacility.Q. What type of pricing plans does EZFacility offer?
EZFacility offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Please contact EZFacility for pricing information.
Q. Who are the typical users of EZFacility?
EZFacility has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does EZFacility support?
EZFacility supports the following languages:
English
Q. Does EZFacility support mobile devices?
EZFacility supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does EZFacility integrate with?
EZFacility integrates with the following applications:
Brivo Access, Passport, QuickBooks, Smartwaiver, Trainingym
Q. What level of support does EZFacility offer?
EZFacility offers the following support options:
FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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