About Glofox

"A powerful cloud based platform that provides your gym or fitness studio with innovative management software. Request a demo today to know more!

Turn website visitors into leads and customers by creating seamless journeys with our Lead Capture tool. With social integrations with the Facebook Pixel, you can easily retarget to your website visitors ensuring that a you never lose a potential lead.

With our branded mobile app, your members can book classes,, join waitlists, set up payment details and keep up-to-date on news about your fitness business. Your staff can book members, take payments and keep track of all attendees for the classes.

Process payments globally in one easy to use platform we have designed to make the process straightforward and without any hidden charges. In a global marketplace that is constantly evolving, our enterprise fitness software built for franchises and chains continues to be at the forefront of innovation - to give you the best in international mobility.

Gaining insights is always important for any business to succeed. Our cloud based platform will provide you with the latest business intelligence and marketing insights so you can improve performance across all your fitness franchises. Easily manage multiple locations - switch between members, trainers and locations - and get a 360 degree view on your entire business."

Pricing starting from:

US$110.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Glofox

1. Save Time
You could reduce the time you spend on repetitive admin tasks by up to 2 hours a day with smart automations.

2. Drive Revenue
Easy booking and payments mean you can wave goodbye to lost revenue. In fact, you could increase revenue by an average of 33%.

3. Retain Clients
Your mobile Member App keeps members coming back day after day. By tailoring in app push notifications, you have the opportunity to turn more first timers into regular clients.

4. Grow your Business
The Report Builder tool ensures you have all the information you need to make decisions that help your business grow stronger.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United Arab Emirates, Austria, Australia, Belgium, Bulgaria , Brazil, Canada, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Gibraltar, Greece, Hong Kong SAR China, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Mexico, Malaysia, Norway, New Zealand, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Thailand, United States

Supported Languages

English

Pricing starting from:

US$110.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Glofox Software - Branded Member App
Glofox Software - Kiosk and Member app
Glofox Software - Glofox Pro
Glofox Software - Store
Glofox Software - Glofox Pro
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Glofox video
Glofox video
Glofox video
Glofox Software - Branded Member App
Glofox Software - Kiosk and Member app
Glofox Software - Glofox Pro
Glofox Software - Store
Glofox Software - Glofox Pro

Features

Total features of Glofox: 96

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Attendance Management
  • Attendance Tracking Software
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contract/License Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Dues Management
  • Electronic Payments
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Templates
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management Software
  • Event Scheduling
  • Facility Scheduling
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Yoga/Pilates Studios
  • Instructor Management
  • Inventory Management Software
  • Invoice Management
  • Marketing Automation Software
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management Software
  • Membership Renewals
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing Software
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Scheduling Software
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Student Management
  • Task Scheduling
  • Team Management Software
  • Third Party Integrations
  • Transaction History
  • Visitor Management Software
  • Wait List Management
  • Website Integration
  • Website Management
  • eCommerce Management

Alternatives

PushPress

4.7
#0 Alternative to Glofox
PushPress is a recurring billing & membership management suite that helps gym owners to run their fitness facility and...

Bettermode

4.8
#1 Alternative to Glofox
Bettermode is a community platform that helps businesses build online communities where members can discuss & connect...

My PT Hub

4.6
#2 Alternative to Glofox
My PT Hub is an online personal training platform with which fitness professionals can create, manage & track custom...

Acuity Scheduling

4.8
#3 Alternative to Glofox
Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or...

Reviews

Overall rating

4.5 /5
(257)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support Software
4.5/5

Already have Glofox?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 257
Anna
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great app

Reviewed on 9/20/2019

Have halved my admin and accounting time

Have halved my admin and accounting time

Pros

Ease of set up, additional features, flexibility

Cons

I have no issues with the app whatsoever

Response from Glofox

Hi Anna,

Thanks for your feedback. We're delighted that you're enjoying using Glofox to grow your business.

The Glofox Team

Andy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Not getting any better

Reviewed on 10/22/2020

Pros

It's easy to use for the customer, but so are most other booking apps

Cons

Being ignored by customer support. System is very slow. Lots of glitches, although less in the last year to be fair. I cannot recommend Glofox. I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse. Now a major issue has come to light on the accuracy of their reporting, so I can no longer make accurate reports on income. As a result I misreported my income for 2018 by quite some margin, I cannot lodge my income for 2019 and am late filing VAT returns. I first reported this on the 16th of September and it's been with their "engineering team" ever since with no updates and they are now ignoring me completely, even the [SENSITIVE CONTENT HIDDEN] is ignoring me. If they can't get something as simple as the income to report accurately then I've lost all faith. The system is also extremely slow and despite using different laptops, several browsers, PC and Mac and various internet connections, I get fobbed off that its an issue at my end. Yet when I reset filters it works straight away. But then slows down again very quickly afterwards. I have over 500 support issues back and forth with Glofox support in 3 years.

Response from Glofox

Hey Andy, first off let us start by saying we're sorry to hear you had so many issues with us. We strive to bring our customers exceptional products and service. I hope since leaving this review we've found a resolution for you. If you have any questions or concerns please drop us a mail at [email protected] and we'll make sure to review them for you.

Thank you
- The Glofox Team

Rima
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

There are better products out there

Reviewed on 12/15/2021

This is my warning for this software continued please see consistent just so you know what’s not...

This is my warning for this software continued please see consistent just so you know what’s not working.. go cardless disconnected and they didn’t fix the issue for 6 weeks! We lost thousands of $. Their are awfully understaffed and really not across their own software.

The trainers can hardly do anything in their app which is super annoying.

Members can only book one cycle ahead which is really bad if you have expensive memberships

The plug in on the website is slow to load which leads to frustration with new members.

Pros

At first I liked that it was cheaper than MINDBODY. Sales was great but dear god, it’s been bad for such a long time.

Cons

Bad reporting. (A lot of reports are incomplete or have bugs and in parts make no freaking sense.) like they have a report for trials how many people you lost but then you can’t actually see who.. hella useless. Then with clients - memberships you cannot see memberships that haven’t commenced as part of your memberships, just to give a couple of examples

Bad scheduling (you can’t enter closed business days and have to manually delete every class!) when you edit a class because a teacher gets covered it gets overwritten whenever you make a change in the backend, like your Monday 5pm class gets covered but in the backend a new teacher starts all change revert back causing a lot of frustration for members and teachers. Teachers can only see their own classes.
We have the branded app; it bugs ALL the time, we also have multiple locations which members are supposed to be having access to but it’s doesn’t work for majority of the memberships only for the unlimited members. Courses don’t show in the app for teachers. You cannot enter suspensions for limited memberships. If you have multiple locations you will lose a lots of functionality (I wasn’t told about that). You also can’t enter cancellations in advance for limited members. You can’t amend class packages either, so you can imagine how much trouble this caused (250 passes had to be re-entered manually) because of lockdowns. Waitlist feature hasn’t been working in over a month.
Tech support takes months to fix issues..

Response from Glofox

Hi Rima,
Thank you for your honest feedback, and we are truly sorry that your experience with glofox did not live up to your expectations. We take this feedback very seriously and are working towards improving the reporting and stability issues you reported.

Kendra
Overall rating
  • Industry: Cosmetics
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Partner

Reviewed on 11/14/2022

Pros

I’ve been using this app for almost 1 year. I’m definitely a believer! I am a fitness instructor and have been looking for something to help me manage my classes online. I looked at a few different online booking apps and glofox was the best. I saw the potential for this app and decided to give it a try. I can’t believe how easy it was to use. I was able to create my classes and set up my student

Cons

ıt's ok completely. I didn't have any bad experience.

James
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Glofox Review

Reviewed on 1/7/2021

The team at Glofox has been very good. They answer questions and take time to help you understand...

The team at Glofox has been very good. They answer questions and take time to help you understand what to do. There is also constant new development happening within the program which makes it better each month.

Pros

The program is easy to use. Navigation and setup works well and simplifies my daily routine for running the business. The App is by far the best feature with this programming. It is easy to use and gives clients very direct access to classes and events that are happening within the facility.

Cons

The least liked feature is not being able to print contracts and having to sign up parents for accounts so there children can have their accounts active. This is also not a martial arts based software system, however it works well for my studio which also has fitness classes.

Alternatives Considered

Zen Planner and Mindbody

Reasons for Switching to Glofox

The sales team at Glofox was great. They were not trying to push me into anything. They were patient and listened to what I was looking for in reagrds to how I run my business.

Response from Glofox

Hey James, thanks so much for leaving a review and we appreciate the feedback.

We'll make sure to pass on your suggestions to the relevant teams.

Thanks again.
- The Glofox Team

Showing 5 reviews of 257 Read all reviews

Glofox FAQs

Below are some frequently asked questions for Glofox.

Glofox offers the following pricing plans:

  • Starting from: US$110.00/month View Pricing Plans
  • Pricing model: Subscription
  • Free Trial: Not Available

Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.

Glofox has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Glofox supports the following languages:

English

Glofox supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Glofox integrates with the following applications:

GoCardless, Kisi, Mailchimp, Meta for Business, Stripe

Glofox offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Glofox.