About Glofox
"A powerful cloud based platform that provides your gym or fitness studio with innovative management software. Request a demo today to know more!
Turn website visitors into leads and customers by creating seamless journeys with our Lead Capture tool. With social integrations with the Facebook Pixel, you can easily retarget to your website visitors ensuring that a you never lose a potential lead.
With our branded mobile app, your members can book classes,, join waitlists, set up payment details and keep up-to-date on news about your fitness business. Your staff can book members, take payments and keep track of all attendees for the classes.
Process payments globally in one easy to use platform we have designed to make the process straightforward and without any hidden charges. In a global marketplace that is constantly evolving, our enterprise fitness software built for franchises and chains continues to be at the forefront of innovation - to give you the best in international mobility.
Gaining insights is always important for any business to succeed. Our cloud based platform will provide you with the latest business intelligence and marketing insights so you can improve performance across all your fitness franchises. Easily manage multiple locations - switch between members, trainers and locations - and get a 360 degree view on your entire business."
Pricing starting from:
US$110.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Glofox
1. Save Time
You could reduce the time you spend on repetitive admin tasks by up to 2 hours a day with smart automations.
2. Drive Revenue
Easy booking and payments mean you can wave goodbye to lost revenue. In fact, you could increase revenue by an average of 33%.
3. Retain Clients
Your mobile Member App keeps members coming back day after day. By tailoring in app push notifications, you have the opportunity to turn more first timers into regular clients.
4. Grow your Business
The Report Builder tool ensures you have all the information you need to make decisions that help your business grow stronger.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United Arab Emirates, Austria, Australia, Belgium, Bulgaria , Brazil, Canada, Switzerland, Cyprus, Czechia, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Gibraltar, Greece, Hong Kong SAR China, Croatia, Hungary, Ireland, Iceland, Italy, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Mexico, Malaysia, Norway, New Zealand, Poland, Portugal, Qatar, Romania, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Thailand, United States and 40 others
Supported Languages
English
Pricing starting from:
US$110.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Glofox: 96
Alternatives
PushPress
Bettermode
My PT Hub
Acuity Scheduling
Reviews
Already have Glofox?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great app
Reviewed on 9/20/2019
Have halved my admin and accounting time
Have halved my admin and accounting time
Pros
Ease of set up, additional features, flexibility
Cons
I have no issues with the app whatsoever
Response from Glofox
Hi Anna,
Thanks for your feedback. We're delighted that you're enjoying using Glofox to grow your business.
The Glofox Team
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Not getting any better
Reviewed on 10/22/2020
Pros
It's easy to use for the customer, but so are most other booking apps
Cons
Being ignored by customer support. System is very slow. Lots of glitches, although less in the last year to be fair. I cannot recommend Glofox. I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse. Now a major issue has come to light on the accuracy of their reporting, so I can no longer make accurate reports on income. As a result I misreported my income for 2018 by quite some margin, I cannot lodge my income for 2019 and am late filing VAT returns. I first reported this on the 16th of September and it's been with their "engineering team" ever since with no updates and they are now ignoring me completely, even the [SENSITIVE CONTENT HIDDEN] is ignoring me. If they can't get something as simple as the income to report accurately then I've lost all faith. The system is also extremely slow and despite using different laptops, several browsers, PC and Mac and various internet connections, I get fobbed off that its an issue at my end. Yet when I reset filters it works straight away. But then slows down again very quickly afterwards. I have over 500 support issues back and forth with Glofox support in 3 years.
Response from Glofox
Hey Andy, first off let us start by saying we're sorry to hear you had so many issues with us. We strive to bring our customers exceptional products and service. I hope since leaving this review we've found a resolution for you. If you have any questions or concerns please drop us a mail at [email protected] and we'll make sure to review them for you.
Thank you
- The Glofox Team
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
There are better products out there
Reviewed on 12/15/2021
This is my warning for this software continued please see consistent just so you know what’s not...
This is my warning for this software continued please see consistent just so you know what’s not working.. go cardless disconnected and they didn’t fix the issue for 6 weeks! We lost thousands of $. Their are awfully understaffed and really not across their own software.
The trainers can hardly do anything in their app which is super annoying.
Members can only book one cycle ahead which is really bad if you have expensive memberships
The plug in on the website is slow to load which leads to frustration with new members.
Pros
At first I liked that it was cheaper than MINDBODY. Sales was great but dear god, it’s been bad for such a long time.
Cons
Bad reporting. (A lot of reports are incomplete or have bugs and in parts make no freaking sense.) like they have a report for trials how many people you lost but then you can’t actually see who.. hella useless. Then with clients - memberships you cannot see memberships that haven’t commenced as part of your memberships, just to give a couple of examples
Bad scheduling (you can’t enter closed business days and have to manually delete every class!) when you edit a class because a teacher gets covered it gets overwritten whenever you make a change in the backend, like your Monday 5pm class gets covered but in the backend a new teacher starts all change revert back causing a lot of frustration for members and teachers. Teachers can only see their own classes.
We have the branded app; it bugs ALL the time, we also have multiple locations which members are supposed to be having access to but it’s doesn’t work for majority of the memberships only for the unlimited members. Courses don’t show in the app for teachers. You cannot enter suspensions for limited memberships. If you have multiple locations you will lose a lots of functionality (I wasn’t told about that). You also can’t enter cancellations in advance for limited members. You can’t amend class packages either, so you can imagine how much trouble this caused (250 passes had to be re-entered manually) because of lockdowns. Waitlist feature hasn’t been working in over a month.
Tech support takes months to fix issues..
Response from Glofox
Hi Rima,
Thank you for your honest feedback, and we are truly sorry that your experience with glofox did not live up to your expectations. We take this feedback very seriously and are working towards improving the reporting and stability issues you reported.
- Industry: Cosmetics
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Partner
Reviewed on 11/14/2022
Pros
I’ve been using this app for almost 1 year. I’m definitely a believer! I am a fitness instructor and have been looking for something to help me manage my classes online. I looked at a few different online booking apps and glofox was the best. I saw the potential for this app and decided to give it a try. I can’t believe how easy it was to use. I was able to create my classes and set up my student
Cons
ıt's ok completely. I didn't have any bad experience.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Glofox Review
Reviewed on 1/7/2021
The team at Glofox has been very good. They answer questions and take time to help you understand...
The team at Glofox has been very good. They answer questions and take time to help you understand what to do. There is also constant new development happening within the program which makes it better each month.
Pros
The program is easy to use. Navigation and setup works well and simplifies my daily routine for running the business. The App is by far the best feature with this programming. It is easy to use and gives clients very direct access to classes and events that are happening within the facility.
Cons
The least liked feature is not being able to print contracts and having to sign up parents for accounts so there children can have their accounts active. This is also not a martial arts based software system, however it works well for my studio which also has fitness classes.
Reasons for Switching to Glofox
The sales team at Glofox was great. They were not trying to push me into anything. They were patient and listened to what I was looking for in reagrds to how I run my business.Response from Glofox
Hey James, thanks so much for leaving a review and we appreciate the feedback.
We'll make sure to pass on your suggestions to the relevant teams.
Thanks again.
- The Glofox Team
Glofox FAQs
Below are some frequently asked questions for Glofox.Q. What type of pricing plans does Glofox offer?
Glofox offers the following pricing plans:
- Starting from: US$110.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Not Available
Whether you're just starting up or looking to grow your community to a whole new level, our plans - starting from $110/month - can get you where you want to be.
Q. Who are the typical users of Glofox?
Glofox has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Glofox support?
Glofox supports the following languages:
English
Q. Does Glofox support mobile devices?
Glofox supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Glofox integrate with?
Glofox integrates with the following applications:
GoCardless, Kisi, Mailchimp, Meta for Business, Stripe
Q. What level of support does Glofox offer?
Glofox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Glofox.
