About HubSpot CRM

HubSpot CRM has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM takes care of all the little details - logging emails, recording calls, and managing data - in a very intuitive manner therefore freeing up valuable selling time in the process.

Get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. Sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.

HubSpot CRM tracks customer interactions automatically – whether they’re in an email, across social media, or on a call. Sync with Gmail or Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HubSpot CRM

Database - Automatically create company records, associate contacts, de-duplicate leads, and handle details that teams shouldn’t be distracted by. Have the ability to collect & store data on contacts, companies, deals, and tasks with a database that is customizable to match users' needs.

Timeline: Organize every e-mail, note, call and even website visits into one simple and intuitive view. Our current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place.

Templates & Content - Build and save email templates, schedule messages and store sales content in HubSpot CRM.

Company Database & Automatic Enrichment - Instantly see useful and any new information about your contacts or company you add to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of your website traffic to identify companies browsing your site. You can add social profiles, any background information, details on key employees and related companies.

Integrates with tools you already use - HubSpot CRM connects to the tools you already use, keeping itself up to date and surfacing useful details throughout your day (without even logging in to your CRM system.) Integrations include Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. It's there when you need it, out of your way when you don't.

Fully integrated with HubSpot Marketing - Bridge the gap between sales and marketing without the hassle of integrations and syncing. HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox & social media about the contacts you communicate with right inside your inbox.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Austria, Belgium, Brazil, Canada and 21 others

Supported Languages

English, French, German, Japanese, Portuguese and 1 others

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.
View 9 more
HubSpot CRM video
HubSpot CRM video
HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.

Features

Total features of HubSpot CRM: 87

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling Software
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management Software
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management Software
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Live Chat Software
  • Marketing Automation Software
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics Software
  • Project Management Software
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting Software
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling Software
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Web Forms
  • Workflow Management Software

Alternatives

Salesforce Marketing Cloud

4.2
#1 Alternative to HubSpot CRM
Salesforce Marketing Cloud is a comprehensive marketing platform designed to help businesses personalize every moment...

Microsoft 365

4.6
#2 Alternative to HubSpot CRM
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

HubSpot Marketing Hub

4.5
#3 Alternative to HubSpot CRM
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

Salesforce Service Cloud

4.4
#4 Alternative to HubSpot CRM
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your...

Reviews

Overall rating

4.5 /5
(4,311)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support Software
4.4/5

Already have HubSpot CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 4,311
Jonathan
Jonathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best For Scaling Small Business RevOps

Reviewed on 2024-02-15

We are excited to keep trying new features on HubSpot that continue to augment our marketing and...

We are excited to keep trying new features on HubSpot that continue to augment our marketing and sales processes. Our team is gearing up this first quarter to implement there new AI integration into our business processes, excited for the year ahead!

Pros

There are so many features that have been added on throughout the last few years, and we think AI is going to augment that. The most important process is moving leads down the pipeline for us with different automations, and assigning different team members self-qualified leads that can book calls through the HubSpot calendar.

Apart from automations we are also very happy with how the Hubspot chat features connects to other social networks, critical for connecting leads to sales and customers to support.

Cons

Lead capture feature isn't as flexible as other form competitors like TypeForm, it would be nice to have a component that didn't initially overwhelm visitors with the input fields.

Alternatives Considered

Salesforce Starter

Reasons for Choosing HubSpot CRM

More functions that integrated into our tech stack ecosystem available on Hubspot.

Switched From

Pipedrive

Reasons for Switching to HubSpot CRM

Easy of use compared to having a consultant set up SalesForce for us.
Kayla
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Wonderful Program- Best CRM!

Reviewed on 2025-01-23

Wonderful, I love using all the features to automate my outreach seamlessly.

Wonderful, I love using all the features to automate my outreach seamlessly.

Pros

Easy to use. Lots of features like templates, emails, and sequences. Giant video library.

Cons

Admin locks lots of features, which does make it cumbersome when we need specific features.

Mike
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

HubSpot - Good Sales and Comms Tool but Limited for Small Businesses

Reviewed on 2024-10-22

Pros

Its centralised communication and sales journey tools

Cons

It's constantly changing without notification and seemingly aimed at large businesses, leaving small businesses with a disjointed experience and support.

Brian
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

HubSpot CRM is our custom dream home - housing all of the essentials.

Reviewed on 2024-11-04

We are extremely satisfied with HubSpot. We are covered in so many ways with custom properties and...

We are extremely satisfied with HubSpot. We are covered in so many ways with custom properties and features, automation, workflows, internal noting, task assignment and more!

Pros

Allows our firm to improve overall organization of our client details and associated business. It creates an efficient eco-system for all of the essentials!

Cons

Our team has appreciated so much of what the system offers. We have not encountered any items that we would particularly change, however only on a few accounts had we hoped to be able to speak with someone in support on call but it was not an option at the time.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to HubSpot CRM

HubSpot met all of our objectives and was price aligned!
Jan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Hubspot: The CRM for everyone!

Reviewed on 2025-01-24

Pros

Hubspot is the CRM for everyone! Comprehensive CRM tailored for companies of all sizes - medium-large organizations and enterprises.

Cons

It can feel a little clunky at times. There are a lot of annoying pop-up guides and tours that I wish could be disabled.

Showing 5 reviews of 4,311 Read all reviews

HubSpot CRM FAQs

Below are some frequently asked questions for HubSpot CRM.

HubSpot CRM offers the following pricing plans:

  • Starting from: US$20.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

More advanced CRM functionality is available as part of premium Sales Hub products.

HubSpot CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

HubSpot CRM supports the following languages:

English, French, German, Japanese, Portuguese, Spanish

HubSpot CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

HubSpot CRM integrates with the following applications:

123FormBuilder, AWeber, Accelo, Act!, ActiveCampaign, ActiveDEMAND, AdRoll, Aircall, AllClients, AnyMeeting, Asana, AskNicely, Atomic AI, Attribution, Azuqua, Batchbook, Bedrock Data, Benchmark Email, Bidsketch, BigContacts, Bitrix24, Brevo, BrightInfo, Brightcove, Calendly, CallRail, Campaign Monitor by Marigold, Capsule, Ceros, Chargebee, ChartMogul, ClearVoice, ClickUp, ClientPoint, Clio, CompanyHub, ConnectWise PSA, Constant Contact, Contactually, Copper, Creatio CRM, Cyfe, Dasheroo, DataHero, Databox, Datanyze, Direct Mail, Dotdigital, Drift, Drip, Dropbox DocSend, Dropbox Sign, EASE, EZ Texting, Efficy CRM, Emma by Marigold, Eventbrite, Formstack Forms, FreshBooks, Freshsales, Front, FullContact, GetResponse, Getsitecontrol, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Forms, Google Workspace, Gravity Forms, Groove, Grow, Help Scout, Highrise, Hotjar, HubSpot Marketing Hub, HubSpot Sales Hub, Ignition, Infer, Insightly, Instapage, Intercom, Invoca, Join.Me, Jotform, Justuno, Keap, Kissmetrics, Kixie PowerCall, Klips, Kommo, Kustomer, LeadDyno, LeadGnome, LeadMaster, LeadsBridge, Less Annoying CRM, LinkedIn for Business, LiveChat, LiveHelpNow, Livespace, Lucky Orange, MailUp, Mailchimp, MailerLite, Marketo Engage, Membrain, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, MoData Suite, Mojo Helpdesk, Myphoner, Nimble, Nutshell, Olark, OnceHub, OnePageCRM, Operations Hub, Ortto, Outreach, PandaDoc, Paycove, PersistIQ, PhoneWagon, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, PowToon, Privy, Proposify, Pure Chat, QuickBooks Online Advanced, Qwilr, Recurly, Referral Rock, Robly, SalesSeek, Salesflare, Salesforce Marketing Cloud Account Engagement, Salesforce Service Cloud, Salesmate, Semrush, SendGrid, ServiceM8, Shopify, Skyvia, Slack, Slemma, Smartling, Stitch Labs, Stripe, SugarCRM, SurveyMonkey, Taboola, Teamgate, Teamleader, Teamwork Desk, Teamwork.com, Toky, TractionNext, Trello, Twilio, Typeform, Uberflip, Unbounce, Vidyard, Viewbix, Vtiger CRM, Wave, Wishpond, Wistia, WooCommerce, Woopra, WordPress, Workbooks, WorkflowMax, Workplace from Meta, Wufoo, Xero, Zapier, Zendesk Sell, Zendesk Suite, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Invoice, Zoom Workplace, Zoomph, dotloop, noCRM.io, weclapp

HubSpot CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for HubSpot CRM.