About SharpSpring

More than 1,400 digital marketing agencies and 6,000+ businesses worldwide have chosen SharpSpring as their marketing automation partner. Since 2014, SharpSpring has helped marketers to automate workflows, drive more leads and convert those leads to sales. With its competitive pricing and robust platform, the company has gained significant market share from industry leaders in the short time since its inception. Its robust feature set includes behavior-based email marketing, native or third-party CRM integration, social media management tools, visual workflow builder, dynamic forms, buyer personas, landing page builder, blog builder, universal CMS compatibility, and integration with hundreds of applications.

SharpSpring is typically a fraction of the cost of other marketing automation alternatives.

Pricing starting from:

US$399.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of SharpSpring

Utilize SharpSpring’s built-in CRM, or leverage the open API and universal CMS compatibility to integrate with a third-party CRM of your choice.

SharpSpring's all-in-one system has dynamic forms, a landing page builder, blog builder, natively integrated social tools, and behavior-based email marketing.

Go beyond outdated email service providers by sending relevant content to the right lead at the right time. Leverage after-the-click tracking, notifying sales people to take action at the right moment.

SharpSpring forms allow you to build, reorder, and customize fields through a smooth drag-and-drop editor. Most fields are auto-completed for returning visitors, and SharpSpring’s progressive profiling feature allows you to collect more information on your leads as they engage with your forms over time.

Track all sales opportunities starting from creation to close with a high-level view of the entire pipeline. SharpSpring’s pipeline is customizable so you can mold it to fit your sales process.

SharpSpring analytics provide relevant and accurate data for better decision making and a clear understanding of your return on investment. Even better, ROI can be broken down by individual campaigns.

The powerful rules engine eases the process of marketing automation. With visual workflows, it’s easy to engage leads at various points in the buyer’s journey and customize each user experience.

The open API and PieSync and Zapier integrations help to connect hundreds of third-party applications with SharpSpring, along with keeping the user data safe and secure.

Devices

Business size

S M L

Markets

Australia, Belgium, Brazil, Canada, Germany and 9 others, Denmark, United Kingdom, Ireland, India, Mexico, Netherlands, New Zealand, United States, South Africa

Supported Languages

Dutch, English, French, German, Italian and 3 others, Portuguese, Spanish, Turkish

Pricing starting from:

US$399.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of SharpSpring: 97

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Auto-Responders
  • Behavior Analytics
  • Behavior Tracking
  • CRM Software
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Tracking
  • Channel Attribution
  • Channel Management Software
  • Chat/Messaging
  • Click Tracking
  • Client Management
  • Contact Database
  • Contact Management Software
  • Content Library
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customer Database
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Dashboard Software
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Templates
  • Email Tracking Software
  • Event Triggered Actions
  • For Startups
  • Forms Management
  • Image Library
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation Software
  • Marketing Calendar
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multivariate Testing
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Post Scheduling
  • Prospecting Tools
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Source Tracking
  • Subscription Management Software
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • Visitor Tracking
  • Visual Analytics
  • Web Forms
  • Website Visitor Tracking
  • Workflow Management Software

Alternatives

Marketing 360

4.7
#1 Alternative to SharpSpring
Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

ActiveDEMAND

4.2
#2 Alternative to SharpSpring
ActiveDEMAND is an online integrated marketing platform used by marketers and agencies to promote their products and...

Zoho CRM

4.2
#3 Alternative to SharpSpring
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close...

Saphyte

4.8
#4 Alternative to SharpSpring
Saphyte is a salesforce automation software designed to help small and medium businesses connect service and support...

Reviews

Overall rating

4.6 /5
(705)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support Software
4.6/5

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Showing 5 reviews of 705
Mike M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The marketing automation choice when value-for-money matters

Reviewed on 2021-07-12

We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive,...

We moved from HubSpot to SharpSpring primarily because of the price: HubSpot can be very expensive, particularly if you need to use the CRM and marketing capabilities. HubSpot is the market leader in usability and reporting (in my opinion) so we did notice a difference when moving to SharpSpring, but for 95% of the activities we undertake SharpSpring is at least as good as HubSpot and often better. The grouping of landing pages into funnels is one example of some great SharpSpring functionality that helps make your campaigns more effective.

Pros

SharpSpring does everything you would expect at a competitive price. The tool is a very capable marketing automation system, with good email and automation capabilities, as well as some great tracking and social media features.

Cons

Reporting is good, but not as good as the best (which is HubSpot in my opinion). Although the capabilities don't hold us back, it would be nice to be able to have easy ways to measure the performance of landing pages/funnels.

Alternatives Considered

Marketo Engage and Pardot

Reasons for Choosing SharpSpring

We switched mainly because of price.

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring

SharpSpring offers almost everything that other, more expensive, products offer, but at a very competitive price-point. Our clients who have deployed SharpSpring have been equally happy with the performance and results they have achieved.
Randy F.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Value, Functionality, and Support

Reviewed on 2021-10-01

SharpSpring allowed us to enter the email marketing services market in a way that was easy and...

SharpSpring allowed us to enter the email marketing services market in a way that was easy and scalable. Their support is one of the best I've seen in a software company. We have enjoyed the relationship and appreciate the robust capabilities of the platform.

Pros

We manage a wide range of clients using SharpSpring, and you can not beat the cost and functionality delivered in a mid-high level automation platform - one that continues to evolve and grow.

Cons

We have really had no complaints with SharpSpring over the past 5 years we have been using it for ourselves and our clients.

Reasons for Choosing SharpSpring

Cost/Value and the strong focus SharpSpring has on supporting agencies.

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring

See comments above
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

Not worth it

Reviewed on 2021-05-07

Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't...

Not good. Lots of "oh yeah, sure, it does that." Only to find out that the software doesn't actually do what they just said it does or no one from sharpspring knows how to make it do that.

Pros

Seemed like a great and more affordable option compared to HubSpot. Not much else to say here since we had a boat load of issues with it.

Cons

Everything was cumbersome. From onboarding to implementation. Even getting someone on the phone from the right department to help us when we had issues with email was a problem. Overall, really clunky and outdated. We ended up going to Hubspot and it's SO much better and not even that much more expensive especially when we think of all of the time we all wasted trying to get sharpspring to work.

Alternatives Considered

HubSpot Marketing Hub

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring

price.

Response from SharpSpring

Hi there,

Thank you for taking the time to share your experience with SharpSpring. We hate to hear that you had a negative experience with the platform. Our exceptional support is something we work hard to maintain so we hate finding out we missed the mark there as well. We never take losing a partner lightly and will use your feedback to continue to improve our resources for our agency partners.

If you'd be open to sharing any additional feedback, please email us at [email protected]

Dave S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Solution for a Small Agency

Reviewed on 2021-07-23

It has been a great enabler for our business and has really become and extension of our capability...

It has been a great enabler for our business and has really become and extension of our capability that we deliver our clients

Pros

We love the fact that we can white label the product and resell to our clients. It adds a new source of recurring revenue for our business that we would not have without this capability

Cons

We’ve had some challenges setting up billing for our managed client accounts - that said, the SharpSpring team has been helpful and very responsive in sorting out our challenges.

Alternatives Considered

Marketo Engage, ActiveCampaign and Pardot

Reasons for Choosing SharpSpring

HubSpot just became too expensive for us to justify and it did not give us the white label capability that we were seeking.

Switched From

HubSpot Marketing Hub

Reasons for Switching to SharpSpring

SHarpSpring was the only solution to offer a white label alternative
Lisa W.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

SharpSpring makes my life easier.

Reviewed on 2021-04-13

It's a great platform, and the support team has been very responsive with any questions we've had...

It's a great platform, and the support team has been very responsive with any questions we've had over the last few years. The onboarding process was great and we never felt alone in learning how to use it. I also like the regular webinars and learning opportunities that SharpSpring hosts for marketers/agencies.

Pros

The email builder, landing page builder and form builder are all straightforward and fairly easy to learn. There are also help/support articles for pretty much anything I need help with or get stuck on. The "life of the lead" view is helpful to see a contact's interactions with our brand.

Cons

The email and landing page builders offer a lot of flexibility in layout/design, but sometimes they are a bit too restrictive in terms of moving elements around.

Alternatives Considered

Marketo Engage, Insightly, GreenRope, Zoho Mail and NetSuite

Reasons for Choosing SharpSpring

The previous platform was a lot more expensive and under-utilized.

Switched From

Pardot

Reasons for Switching to SharpSpring

The abundance of features for the price. Specifically, number of contacts allowed, emails sent and ability to manage clients in addition to our agency business.
Showing 5 reviews of 705 Read all reviews

SharpSpring FAQs

Below are some frequently asked questions for SharpSpring.

SharpSpring offers the following pricing plans:

  • Starting from: US$399.00/month
  • Pricing model: Subscription
  • Free Trial: Available

SharpSpring's pricing starts at $399/month. Please contact SharpSpring directly for further pricing information.

SharpSpring has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

SharpSpring supports the following languages:

Dutch, English, French, German, Italian, Portuguese, Spanish, Turkish

SharpSpring supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

SharpSpring integrates with the following applications:

123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, Evergage, Facebook for Business, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, GetSiteControl, Gmail, GoToMeeting, GoToWebinar, Google Ads, Google Analytics, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Intercom, Jimdo, Joomla, Jotform, Kibo Personalization, Klipfolio, LeadMaster, Litmus, LiveAgent, Livestorm, Magento Commerce, Mailchimp, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, Xperience, YouCanBook.me, Zapier, Zendesk, Zendesk Sell, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, amoCRM, dotdigital Engagement Cloud, mailparser.io, noCRM.io, vBulletin

SharpSpring offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

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