---
description: Detailed reviews on Keen IO based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Keen IO with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Keen IO Reviews, Prices & Ratings | GetApp Canada 2026
---

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# Keen IO

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> Event Data Management platform for capturing, analyzing, and embedding event data in everything you build.
> 
> Verdict: Rated **3.2/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Keen IO

Keen’s data collection feature enables users to create new projects, which are called events. Users can also  import data from multiple sources.&#10;The software is priced on a subscription basis which means users incur only operational costs and reduce their capital investment. &#10;Keen enables easy customization with the help of Application Program Interface (API), Software Development Kit (SDK) and third-party integration.&#10;The platform provides real-time insights that users can present and study in various formats such as charts, dashboards and funnel analysis, etc.&#10;Complex analytical computations can also be easily analysed with the help of SQL queries and MapReduce.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.2/5** | 11 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.1/5 | Based on overall reviews |
| Value for Money | 2.9/5 | Based on overall reviews |
| Features | 2.8/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Keen Labs
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Free: 50,000 events - $0&#10;Team: 250,000 events - $299/month&#10;Business: 5,000,000 events - $999/month&#10;Custom: Custom events - $Custom/month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Ad hoc Query
- Dashboard Creation
- Data Connectors
- Data Extraction Software
- Data Import/Export
- Data Management Software
- Data Visualization Software
- Match & Merge
- Metadata Management
- Process Management
- Real-Time Analytics
- Relationship Mapping
- SSL Security
- Search/Filter
- Third-Party Integrations
- Visual Analytics
- Visualization

## Integrations (7 total)

- GitHub
- Heroku
- OpenShift
- Segment
- SendGrid
- Stripe
- Twilio

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Statistical Analysis Software](https://www.getapp.ca/directory/361/data-analytics/software)

## Related Categories

- [Statistical Analysis Software](https://www.getapp.ca/directory/361/data-analytics/software)
- [Data Visualization Software](https://www.getapp.ca/directory/740/data-visualization/software)
- [Master Data Management Software](https://www.getapp.ca/directory/1159/master-data-management/software)

## Alternatives

1. [Minitab](https://www.getapp.ca/software/125155/minitab-statistical-software) — 4.5/5 (388 reviews)
2. [MATLAB](https://www.getapp.ca/software/2049791/matlab) — 4.6/5 (2090 reviews)
3. [IBM SPSS Statistics](https://www.getapp.ca/software/1427/ibm-spss-statistics) — 4.5/5 (644 reviews)
4. [Tableau](https://www.getapp.ca/software/90797/tableau-software) — 4.6/5 (2348 reviews)
5. [EngineRoom](https://www.getapp.ca/software/2069503/engineroom) — 4.7/5 (84 reviews)

## Reviews

### "Fast, reliable, and easy to integrate with" — 5.0/5

> **PRAKASH** | *December 19, 2019* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Ramp and path to deployment was fast.&#10;AWS S3 integration in and out.&#10;API has been stable and reliable.&#10;Flexible query syntax.&#10;Easy to use dashboard for browsing data and constructing queries.&#10;Most queries run very fast on large JSON datasets.&#10;No indices.
> 
> **Cons**: Most queries hit cached datasets (1-3 hours old).&#10;Need to be aware of how volume-based pricing works to decide on the optimal query design.
> 
> Our experience with Keen over the past 3+ years has been very positive.  The technology works and is less expensive cost of ownership vs. building our own.   The team members we have interacted with are knowledgeable and responsive.   We store a large volume of data, and depend on Keen for mission critical functions.

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### "Easy, powerful analytics in just minutes\!" — 4.0/5

> **David** | *January 8, 2020* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Keen allows me to gather, warehouse and visualize data on any platform quickly and beautifully.
> 
> **Cons**: I haven't checked the docs recently but I would love more and prettier visualizations; also, cost has gone bananas since...whenever it changed a year or two ago.
> 
> We've been with Keen since the very early days when it was just a very small team and I could personally correspond with \[SENSITIVE CONTENT HIDDEN\]- not to mention the amazing support I could always count on from \[SENSITIVE CONTENT HIDDEN\]; I don't think either of them are with the company any more - but it was the solid foundation put in place those days that has kept us with Keen.

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### "A reasonable choice for very high scaling data but can be pricey" — 3.0/5

> **Jeff** | *December 18, 2019* | Marketing & Advertising | Recommendation rating: 6.0/10
> 
> **Pros**: We have a CSM who is very understanding and accomodating and can help us navigate.  That is helpful.&#10;&#10;It also does a good job of handling event writes which we do hundreds of millions per day.
> 
> **Cons**: They bill READ queries based on how much data needs to be looked at and that can get pretty pricey.  One of the few software that actually bills for reads which is pretty unconventional.&#10;&#10;The query speeds also aren't that fast for uniques data.
> 
> It's a necessary piece of the pie for us but not the most user friendly.

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### "Good way of bringing together and visualising different data sources" — 4.0/5

> **Guy** | *October 29, 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Great data visualisation tool, bringing together different systems and sources
> 
> **Cons**: limited graphical options for the price... especially on hiher tiers

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### "Great Way to Deliver Enduser Analytics Quickly" — 4.0/5

> **Matthew** | *January 7, 2020* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Very quick time to deliver&#10;Fully managed&#10;Performance is great&#10;Query features are robust&#10;Great documentation&#10;Great Uptime&#10;Great support
> 
> **Cons**: Ability to delete/amend data is very limited - this is by design and allows them to do the other great things they do but definitely something to be aware of.&#10;Doesn't allow for sending events idempotently, which means if the request is received but the response fails and you send the event again you can end up with duplicate events. Which means you have to query for the event before deciding to send again or not.

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## Links

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