About Agile CRM

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.
Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.
Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.
Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.

Agile CRM has rich analytics and reporting features for monitoring business performance.

Pricing starting from:

US$8.99

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Andorra, United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla , Albania, Armenia, Curaçao, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia and Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, Saint Kitts and Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, Saint Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, Saint Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, Saint-Pierre-et-Miquelon, Puerto Rico, Palestinian territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, Saint Helena, Slovenia, Svalbard and Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé and Príncipe, El Salvador, Syria, Eswatini, Turks and Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad and Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, Saint Vincent and the Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis and Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

    Supported Languages

    English, French, Italian, Portuguese, Russian , Spanish

    Pricing starting from:

    US$8.99

    • Free Version
    • Free Trial
    • Subscription

    Images

    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar
    View 12 more
    Agile CRM video
    Agile CRM video
    Agile CRM video
    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar

    Features

    Total features of Agile CRM: 233

    • AB Testing
    • API
    • Account Alerts
    • Account Management Software
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Escalation
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling Software
    • Archiving & Retention
    • Audience Targeting
    • Auto-Dialer
    • Auto-Responders
    • Automated Publishing
    • Automated Routing
    • Automatic Call Distribution
    • Automatic Outbound Dialer
    • Behavior Tracking
    • Billing & Invoicing
    • Blended Call Center
    • CAN SPAM Compliance
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Calendar/Reminder System
    • Call Center Management
    • Call Disposition
    • Call Logging
    • Call Management
    • Call Monitoring
    • Call Recording Software
    • Call Routing
    • Call Scheduling
    • Call Scripting
    • Call Tracking Metrics
    • Caller ID
    • Campaign Management Software
    • Campaign Planning
    • Campaign Scheduling
    • Campaign Segmentation
    • Campaign Specific Signature
    • Cataloging/Categorization
    • Channel Management Software
    • Click Tracking
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Communication Management
    • Competitive Analysis
    • Computer Telephony Integration
    • Contact Database
    • Contact Management Software
    • Content Management System (CMS) Software
    • Contextual Targeting
    • Contract/License Management
    • Conversion Rate Optimization
    • Conversion Tracking
    • Cost-to-Completion Tracking
    • Create Subtasks
    • Customer Database
    • Customer Journey Mapping
    • Customer Management
    • Customer Segmentation
    • Customer Service Analytics
    • Customer Support Software
    • Customer Surveys
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Customization
    • Dashboard Software
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Drag & Drop
    • Drip Campaigns
    • Dynamic Content
    • Email Alerts
    • Email Campaign Management
    • Email Management Software
    • Email Marketing Software
    • Email Monitoring
    • Email Response Control
    • Email Templates
    • Email Tracking Software
    • Engagement Tracking
    • Event Triggered Actions
    • FAQ
    • Field Sales Management
    • File Sharing Software
    • For Mac Devices
    • For Sales Teams/Organizations
    • For Small Businesses
    • For Startups
    • For iPad Devices
    • Forecasting
    • Gamification Software
    • Geotargeting
    • Goal Setting/Tracking
    • Help Desk Management
    • IVR/Voice Recognition
    • Image Library
    • Inbound Call Center
    • Influencer Tracking
    • Interaction Tracking
    • Internal Chat Integration
    • Issue Management
    • Keyword Filtering
    • Keyword Tracking
    • Knowledge Base Management
    • Knowledge Management Software
    • Landing Pages/Web Forms
    • Lead Capture Software
    • Lead Distribution
    • Lead Generation Software
    • Lead Management Software
    • Lead Nurturing Software
    • Lead Qualification
    • Lead Segmentation
    • Lead Verification/Validation
    • Leaderboards
    • List Management
    • Live Chat Software
    • Location Tracking
    • Macros/Templated Responses
    • Manual Dialer
    • Marketing Automation Software
    • Mass Texting
    • Milestone Tracking
    • Mobile Access
    • Mobile Alerts
    • Mobile Coupons
    • Mobile Keywords
    • Mobile Optimized Emails
    • Monitoring
    • Multi-Account Management
    • Multi-Campaign
    • Multi-Channel Communication
    • Multi-Channel Management
    • Multi-Channel Marketing
    • Multiple Site Management
    • Notification Scheduling
    • Opportunity Management
    • Outbound Call Center
    • Pageview Tracking
    • Percent-Complete Tracking
    • Performance Metrics
    • Pipeline Management
    • Portfolio Management
    • Post Scheduling
    • Power Dialer
    • Predictive Dialer Software
    • Preview Dialer
    • Product Catalog
    • Progressive Dialer
    • Project Planning/Scheduling
    • Project Tracking Software
    • Projections
    • Proposal Generation
    • Prospecting Tools
    • Queue Management
    • Quotes/Estimates
    • ROI Tracking
    • Real Time Analytics
    • Real Time Monitoring
    • Real Time Notifications
    • Real-Time Chat
    • Recurring Tasks
    • Referral Tracking
    • Remote Access/Control
    • Reporting & Statistics
    • Reporting/Analytics
    • Reporting/Project Tracking
    • Request Escalation
    • Resource Management Software
    • Response Management
    • Revenue Management Software
    • Routing
    • Sales Activity Management
    • Sales Automation
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Reports
    • Sales Trend Analysis
    • Scheduled Messaging
    • Search/Filter
    • Segmentation
    • Self Service Portal
    • Sentiment Analysis
    • Service Level Agreement (SLA) Management
    • Shared Inboxes
    • Signature Creation
    • Signature Management
    • Signature Templates
    • Social Listening
    • Social Media Integration
    • Social Media Monitoring Software
    • Spam Blocker
    • Subscriber Management
    • Support Ticket Management
    • Support Ticket Tracking
    • Survey/Poll Management
    • Surveys & Feedback
    • Task Editing/Updating
    • Task Management Software
    • Task Progress Tracking
    • Task Scheduling
    • Task Tagging
    • Team Management Software
    • Template Management
    • Territory Management
    • Third Party Integrations
    • Ticket Management
    • Time & Expense Tracking
    • Time Tracking Software
    • Time on Site Tracking
    • Usage Tracking/Analytics
    • User Interaction Tracking
    • Voice Mail
    • WYSIWYG Editor
    • Web Forms
    • Web Notifications
    • Web-based Deployment
    • Website Analytics
    • Website Integration
    • Whitelisting/Blacklisting
    • Widgets
    • Win/Loss Analysis
    • Workflow Configuration
    • Workflow Management Software

    Alternatives

    Neon CRM

    4.4
    #0 Alternative to Agile CRM
    Thousands of nonprofits use Neon's nonprofit CRM software to manage their fundraising, membership, events, and...

    Marketo Engage

    4.2
    #1 Alternative to Agile CRM
    Adobe Marketo Engage is as a centralized marketing hub for orchestration and execution of cross channel campaigns to...

    Plezi

    4.7
    #2 Alternative to Agile CRM
    Plezi is a marketing automation solution aimed at B2B companies who want to generate more leads through their marketing...

    HubSpot Marketing Hub

    4.5
    #3 Alternative to Agile CRM
    HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

    Reviews

    Overall rating

    4.1 /5
    (454)
    Value for Money
    4.1/5
    Features
    4.1/5
    Ease of Use
    4.0/5
    Customer Support Software
    3.9/5

    Already have Agile CRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 454
    Ken
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Feature rich, easy to use application that combines Sales Management & Marketing Automation.

    Reviewed on 1/19/2017

    We were looking for a solution that allows us to work out of a single system for both, marketing...

    We were looking for a solution that allows us to work out of a single system for both, marketing automation and sales management. We wanted to make sure that we don't have to piece that combination together using plugins and add-ons but wanted a natively integrated solution. We tried many CRM's and ultimately ended up with agile CRM and have been happy users since. As your confidence in the tool grows, you will be surprised how much it can handle and how configurable it is without becoming a too complex. The support staff has also been world class. Our requirements have always been tended to promptly. Last but not least, it is incredibly well priced, easily 50%-75% cheaper than other, comparable vendors.

    Pros

    - integrates sales management and marketing automation natively
    - easy to use
    - feature rich with a lot of add-ons
    - very well priced
    - great support team

    Cons

    - Small wish that I have: we have users that would be support users only, while others are sales users only. Would be nice if we could separate license fees on a role basis. But then the overall price we have to pay is still very low so that it really isn't a big issue for us.

    Joshua
    Overall rating
    • Industry: Management Consulting
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Good little CRM for a great price

    Reviewed on 4/4/2021

    Great system for tracking and following up with clients through the sales, marketing and implementat...

    Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.

    Pros

    Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.

    Cons

    It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.

    Alternatives Considered

    HubSpot Marketing Hub and HubSpot CRM

    Reasons for Choosing Agile CRM

    Hubspot was much more money for similar features
    Daniel
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Shoddy CRM backed by terrible support

    Reviewed on 11/2/2019

    Overall a very bad experience. I can't find an option in the UI to cancel the subscription —...

    Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.

    Pros

    The automation/workflow builder seemed to work

    Cons

    I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence.

    What I found was that AgileCRM is a buggy CRM that is not suitable for business users.

    Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan), every email you sent through the CRM will have "Send with Agile", or something similar, in the footer. This reeks of extortion and this hidden cost instantly turned me off continuing with my evaluation.

    In addition, the India-based support team is incompetent. Everything is "no problem, I understand your concern" and nothing actually gets resolved. I wasn't able to add several professional SMTP servers and the team didn't even seem capable of understanding why that was happening (hint: your SMTP editor should accept usernames even when they are not formatted as email addresses).

    My advice to any business user: stay well clear.

    Response from Agile CRM

    Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking features.

    We have standard SMTP functionalities to support and accommodate all users. At this point, we're afraid we do not offer customized configuration. However, we have already raised this request internally and our engineering team is working on it. You can contact our Support team for more info.

    At Agile, we believe in transparent billings, while canceling your Agile CRM subscription, we provide a period of 2 months to confirm your cancellation and preserve data. This is also helpful for users if they want to temporarily pause their accounts and billing too. However, you can get in

    Verified Reviewer
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 10,000+ Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Agile - The best CRM tool in the market

    Reviewed on 11/24/2022

    The best CRM tool in current market in my opinion . Very cost effective and easy to use.

    The best CRM tool in current market in my opinion . Very cost effective and easy to use.

    Pros

    We can easily track our project related stuff and tasks in Agile. We can micro manage tasks using Agile . The main goal of Agile CRM is improve business relationship . The name itself indicates Customer Relationship Management.Also it is a cloud based tool where we dont need to maintain any servers from our side.

    Cons

    Customer care service should be increased a lot at least for the paid customers.Down time of the tool must be decreased i.e scheduled downtime.

    Javier
    Overall rating
    • Industry: Entertainment
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 8.0 /10

    Great Customer Support and Features

    Reviewed on 1/29/2020

    Pros

    Their customer support is great as the hability to send personalized bulk emails.

    Cons

    User interface and report customization.

    Alternatives Considered

    Zoho CRM, Insightly and Pipedrive

    Reasons for Choosing Agile CRM

    The relationship beetween price and features

    Switched From

    OnePageCRM

    Reasons for Switching to Agile CRM

    It's a platform full of great features with no surprises in the fee.
    Showing 5 reviews of 454 Read all reviews

    Agile CRM FAQs

    Below are some frequently asked questions for Agile CRM.

    Agile CRM offers the following pricing plans:

    • Starting from: US$8.99
    • Pricing model: Free Version
    • Free Trial: Available

    FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

    Agile CRM has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    Agile CRM supports the following languages:

    English, French, Italian, Portuguese, Russian, Spanish

    Agile CRM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Agile CRM integrates with the following applications:

    Adobe Commerce, Braintree, ClickDesk, CreateForm, Drupal, Drupal Commerce, FreshBooks, FullContact, Gravity Forms, Help Scout, Joomla, JoomlaLMS, Leadpages, LinkedIn for Business, LiveHelpNow, Mailchimp Transactional Email, Meta for Business, Plivo, QuickBooks, QuickBooks Online Advanced, RingCentral Contact Center, SendGrid, SendGrid, Shopify, Stripe, Stripe Billing, Tidio, Twilio, Twitter, Unbounce, UserVoice, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk Suite

    Agile CRM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Agile CRM.