About Hippo CMMS

Hippo CMMS is a maintenance management software tool for organizations of all sizes. Quick and easy to implement, it is a SaaS solution that offers a customized interface designed to suit users' operational maintenance needs. Hippo’s UX design principle has always been the same: features only have value if they're easy to find and use. The layout is clean and intuitive, making the software a breeze to learn. Customers see a fast return on investment.
Hippo CMMS has been providing user-friendly maintenance software to organizations in manufacturing, healthcare, education, hospitality, sports and recreation, property management, and municipalities since 2004. Hippo CMMS has designed their computerized maintenance management system software with the intention of "making the complex simple." Hippo offers the features required by organizations to streamline operations but designed the application to be intuitive. Hippo CMMS can be used by everyone within an organization, whether they're tech-driven VPs and CIOs, or not so tech-savvy. The system enables work orders processing, carrying out maintenance requests, managing preventive maintenance and spare parts, and report generation by employees at all levels.
Hippo CMMS comes with all the modules and features necessary to streamline most maintenance operations: a maintenance request portal, on demand work order management, preventive maintenance, inventory management, fleet maintenance, mobile work order management, reporting and extraction tools.
Hippo CMMS training and support staff work with clients during implementation, from start to finish, and continue supporting them throughout their subscription. Hippo offers an array of services to make sure implementation goes smoothly: site audits, data migration, software customization, and on-site and web-based training.

Pricing starting from:

US$35.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Hippo CMMS

Preventive Maintenance for Facilities and Equipment: easily store and access asset information like ID tags, O&M manuals, and warranty info. Hippo’s preventive maintenance software has all the tools you need to maximize equipment longevity.

Complete Work Order Management: review maintenance requests and then generate, prioritize, assign, and track work orders packed with everything technicians need to close out efficiently, accessible directly from the mobile app.

Data-Driven Equipment Maintenance Management: access comprehensive asset data that's safe, secure, and searchable. Everything from digital copies of manuals, schematics, warranties, and photos to comprehensive inspection and maintenance histories.

Simple, User-Friendly CMMS: see a fast implementation and ongoing ROI on your investment. Because Hippo is easy to learn and use, organizations see solid buy-in and high adoption rates.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Canada, United Kingdom, Mexico, United States

Supported Languages

English, French, Spanish

Pricing starting from:

US$35.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Hippo CMMS Software - Hippo CMMS view floor plan
Hippo CMMS Software - Hippo CMMS create work orders
Hippo CMMS Software - Hippo CMMS scheduled work orders
Hippo CMMS Software - Hippo CMMS view equipment details
Hippo CMMS Software - Hippo CMMS view purchase orders
View 6 more
Hippo CMMS video
Hippo CMMS Software - Hippo CMMS view floor plan
Hippo CMMS Software - Hippo CMMS create work orders
Hippo CMMS Software - Hippo CMMS scheduled work orders
Hippo CMMS Software - Hippo CMMS view equipment details
Hippo CMMS Software - Hippo CMMS view purchase orders

Features

Total features of Hippo CMMS: 70

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Asset Lifecycle Management
  • Asset Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management Software
  • Check-in/Check-out
  • Commercial Properties
  • Contact Database
  • Contract/License Management
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Dispatch Management
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Equipment Maintenance Software
  • Equipment Management
  • Equipment Tracking
  • Expense Tracking
  • Facility Asset Management
  • Facility Scheduling
  • Fixed Asset Management Software
  • For Mechanical Equipment
  • For Schools
  • Historical Reporting
  • Incident Management Software
  • Inspection Management
  • Inventory Control Software
  • Inventory Management Software
  • Inventory Tracking
  • Job Management
  • Location Tracking
  • Maintenance Management Software
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Preventive Maintenance Software
  • Purchase Order Management
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Scheduling Software
  • Service History
  • Status Tracking
  • Task Management Software
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • Vendor Management Software
  • Warranty Tracking
  • Work History
  • Work Order Management
  • Workflow Management Software

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Reviews

Overall rating

4.4 /5
(306)
Value for Money
4.6/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support Software
4.7/5

Already have Hippo CMMS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 306
Tyrone
Overall rating
  • Industry: Consumer Goods
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

Affordable and Very Powerful Maintenance Management Software

Reviewed on 12/4/2015

Having used alot of CMMS software in my career, HIPPO CMMS definitely to me is the best there is,...

Having used alot of CMMS software in my career, HIPPO CMMS definitely to me is the best there is, not only is it very user friendly and ease of use, its also affordable, cloud based and very powerful.
You can have direct access to your data from anywhere in the world, and the floor plan layouts that house all your maintenance data is a great tool for Asset Managers.

Pros

Updates and new releases of the software are free.
Customer Support is great.
Affordable pricing.
Powerful data extraction and reporting.
User friendly software for non tech savvy people.
Cloud Based allowing access to your data anywhere in the world.
3 types of Dashboards, Advanced, Std, Calendar view
Floor plan layouts with Asset data housed in one central location
Mobile App creates more efficient workers, less time stuck behind the computer

Cons

None actually. The software is great and covers everything.

Response from Hippo CMMS

Thanks Tyrone for the encouraging feedback. We will continue to do our best to see our clients get the best support and CMMS software!

Alexander
Overall rating
  • Industry: Machinery
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

From Clipboard to Computer

Reviewed on 12/19/2018

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are...

Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

Pros

HIPPO CMMS gives us the ability to run individual reports for each piece of equipment. These reports help with capital expenditures when cost justification is needed.

Cons

It would be nice to have some sort of text box linked to each piece of equipment where you could keep notes and helpful information instead of using the Documents tab. If I need to write a note about a piece of equipment I have to edit a document then reload it to the HIPPO system.

Response from Hippo CMMS

Hi Alexander,

Thanks for taking the time to leave us a review and your feedback. Nothing makes our team happier than hearing about another successful implementation.

We definitely have data fields associated with equipment for comments and notes. Our team will be reaching out to you in the new year to see how we can make your experience even better.

If you don't want to wait, drop us a line or send us an email and let us know of anything we can do to improve.

Daniel

Carl
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Getting Better

Reviewed on 4/20/2020

I want to be fair about this; I have not had the time to go through a lot of this, but lately with...

I want to be fair about this; I have not had the time to go through a lot of this, but lately with the instant messaging it has made it a little easier to navigate.

Pros

I will be honest with you when I first starting using it, I found it to be a rabbit hole. After a couple years it did improve, I think one of the better things you did was add the help IM.

Cons

The drill down menus, are somewhat tedious. You really have to watch, as the menus have very similar labels. As I add definition in areas and machine locations, Serial numbers etc. I will add in one menu. It will disappear if I do not add it in the correct menu, even though the menu has the same name or title.

Response from Hippo CMMS

Hi Carl,

Thanks for your honest review. I'm happy to hear our support conversation window has been helpful and that your experience has been improving over the years. I'd like to learn more about the issues you've been experiencing and please keep in mind that we always take your suggestions into consideration. Please don't hesitate to reach out to me if you ever have any questions or concerns. Warm regards,

Fabio Carvalho Customer Success Adviser 866.956.2859 x 223 | [email protected]

Jeronimo
Overall rating
  • Industry: Cosmetics
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

with Hippo CMMS we create visibility and transparency

Reviewed on 4/15/2019

With Hippo in 2018 we were able to achieve about 90% of our total demand orders on time an in full,...

With Hippo in 2018 we were able to achieve about 90% of our total demand orders on time an in full, we know that there are a room to improve, but, at least now we can measure our progress. Inventory of parts that easily can be related to any machine activity helping us to keep the control of the parts purchased, creating alerts when replenishment is required just entering the threshold with the min and max desire.

Pros

Equipment management, Scheduling preventive maintenance and creation of demand orders giving us an increase in productivity.

Cons

For a regular use, non an IT person, the reporting is not flexible, export information from tables is difficult to relate the fields.

Response from Hippo CMMS

Hi Jeronimo,

Thank you for your kind review! I'm glad that using Hippo has helped Oxygen Development in reaching such a high completion rate of work orders. It's also great that you can keep track of the company's progress.

Thanks for your feedback regarding the reporting feature as well. Our Development Team is always looking for ways to improve the reporting feature, and your feedback is extremely valuable for improving the Hippo software.

If you need any further assistance, or you have more feedback, please don't hesitate to reach out to us!

Heidi Chin
Customer Success Adviser
p. 866-956-2859 ext. 227
e. [email protected]

Verified Reviewer
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Facility Maintenance Made Easy

Reviewed on 10/3/2018

Pros

I like that you can limit the access a user has. This is our main form of communicating any issues that may arise within the facility and with so many users a work order can easily get closed or rejected so it's nice to limit what they have access to. The software is pretty self explanatory.

Cons

I would really like to be able to edit/revise a completed work order. Sometimes a document or amount gets revised after-the-fact and it would be nice to not have to open/associate a new work order.

Response from Hippo CMMS

Thanks for the great feedback Veronica. It has been great working with you and the others at Camel back Ranch over the past 4 years.Also glad to hear that you find Hippo user friendly and simple - that is what we aim to do. Even better, Hippo is still relevant and useful in streamlining facilities maintenance for you. We hear you on the completed work order edit - it's very high on our priority list.

Showing 5 reviews of 306 Read all reviews

Hippo CMMS FAQs

Below are some frequently asked questions for Hippo CMMS.

Hippo CMMS offers the following pricing plans:

Hippo Starter: $35 / User / Month Hippo Plus: $55 / User / Month Hippo Pro: $75 / User / Month

Hippo CMMS has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Hippo CMMS supports the following languages:

English, French, Spanish

Hippo CMMS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Hippo CMMS has

Hippo CMMS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for Hippo CMMS.