Bookafy

Bookafy

Free online appointment booking software

4.8/5 (56 reviews)

Bookafy Overview

Bookafy is a free online booking platform for meetings, demos and appointments that includes a booking page or website integration. Organizations can provide their customers with access to scheduling their own meetings, calls or appointments, and all appointment information can be synchronized with iCal, Outlook, Exchange and Google calendars. Key features include automated appointment scheduling including confirmations, SMS text reminders, reviews, electronic payments and more.

Pricing

Starting from
$7.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Bookafy Reviews

Overall rating
4.8/5
98% positive reviews
42
Excellent
13
Very good
1
Average
0
Poor
0
Terrible
Danelle H.

Very good software!

Used Daily for 1-5 months
Reviewed on 10/16/2018
Review Source: Capterra

I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom.

Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.

Pros

I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle.

I like the one page 'website', particularly at the moment while I rebuild my business website.

I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform.

I also like that I can create private links to send to clients for private bookings.

The opportunity for clients to leave a review which visitors can see is a great added bonus.

I like the possibility of creating new integrations with other software.

Cons

I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

Response from Bookafy Scheduling

Thank you so much for the kind words!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Drew H.

This scheduling app is absolutely crushing its competitors

Used Weekly for 1+ year
Reviewed on 4/19/2019
Review Source: Capterra

I'm able to set up a scheduler *inside* a popup box within a marketing funnel (a pathway of pages that leads cold traffic to book a call). Being able to do this within a popup means my users won't need to leave the particular page where they get the invitation to book in the first place—which removes yet another step (aka 'friction point').

Pros

I use Bookafy for both myself and others. It lets me be really flexible with getting others to schedule appointments with me and the clients for whom I'm setting it up. The biggest deal that I found refreshing when I came across it was: Ability to redirect to a custom URL after booking.
I was able to leave behind a service that was almost 4x the cost… in fact, this competing service WAS more than 4x the cost considering Bookafy will allow me to set up MORE than just two "appointment types" and STILL redirect to custom URLs after the booking!
I love using it inside a popup box so users never have to leave the page. (another functionality bonus)
And in case anyone's wondering, users can also select their time zone (a pitfall of some WordPress plugins)

Cons

I believe it could be easier to set up and customize exactly how I want it. I think it will get there in time though; the support behind it is so responsive and they've listened to the challenges and desires that users are expressing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Katie M.

My Booking Program

Used Daily for 6-12 months
Reviewed on 1/8/2019
Review Source: Capterra

Overall I haven't missed an appointment, as I have a terrible memory. I like this and I like the branded homepage, even though the url is bookafy, I don't mind.

Pros

- Different color coded appointment types
- sync with calendar (outlook calendar)
- e-mail reminders
- e-mails client after booking appointment so they can leave a review.

Cons

- didn't sync with my apple account. (this was a big CON for me as my phone is an IPHONE but i found it synced well with my outlook calendar so that's what I use now.)
- I wish they had a mobile app!!!! (work on this!)

Response from Bookafy Scheduling

Hey, we definitely sync with Icloud/Iphone. we can help you get it connected if you would like. do you want to book a call with us at https://demo.bookafy.com

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Micka M.

You can’t look past Bookafy

Used Weekly for 6-12 months
Reviewed on 12/19/2018
Review Source: Capterra

I love that after a trade show before I’ve even had a chance to call prospects they are already booking appointments with me! It makes it so easy to say to someone, just check out my website and schedule a time that suits you. Plus I can offer direct services and related payments on there!

Pros

After comparing a multitude of appointment booking apps, it was an easy decision once I found Bookafy. Simple to implement, cheap for what it is, great customization components, they really have the end user and their clients in mind.

Cons

The only limitation I had was when setting up the WordPress iFrame, it wasn’t as straight forward as it could be, and the book now icons available really need some updating.

Response from Bookafy Scheduling

Hey there Micka, Thank you for the nice review. If you have a moment, book a call with us and we will get all of your buttons dialed in.

And I am curious to know about your Iframe experience... it should be literally cut/paste. Would love to know what wasnt working.

you can book a call here Https://demo.bookafy.com

Thank you again for the feedback and kind words!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Joanna P.

Bookafy Is A Great Option For Mid- Large Sized Booking Solutions

Used Daily for 6-12 months
Reviewed on 12/10/2018
Review Source: Capterra

We are currently experiencing less no-show's , less confusion over the expectations of the appointment, and less burden on our administrative staff.

Pros

This software has allowed our entity to to create a state-wide appointment booking solution that will allow on average 1,500 to 3,000 appointments per month while providing a reporting mechanism.

Cons

I really can't come up with anything that I don't like about it. This program has simplified our appointment booking system and allows for real-time reports to be pulled.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Bookafy Pricing

Starting from
$7.00/month
Pricing options
Free Trial
Subscription
Value for money

Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

Bookafy Features

  • API
  • Calendar Management
  • Custom Fields
  • Customizable Branding
  • Electronic Payments
  • Mobile Integration
  • Reminders
  • Third Party Integration

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Contact Database
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Reporting & Statistics
  • Social Media Integration

Additional information for Bookafy

Key features of Bookafy

  • Accept payments with Stripe and Authorize.net
  • Automated customer review requests
  • Class and group scheduling
  • Custom API
  • Custom messages
  • Custom reminder schedule
  • Customizable branding
  • Electronic payments
  • GoToMeeting integration
  • Google & Outlook calendar 2-way sync
  • Import contacts
  • Instant notifications
  • Multi-language
  • Online appointments
  • Recurring appointments
  • Rescheduling
  • SMS text alerts
  • Staff calendar
  • Staff scheduling
  • Stripe payments
  • Unlimited appointment types
  • Unlimited users (enterprise)
  • iFrame site integration

Benefits

  • Automate the entire scheduling process and allow clients to book appointments, reschedule and cancel 24/7 without having to take calls, answer emails or play phone tag.

  • Accept payments at time of service with Mercury Processing.

  • Clients book appointments in their time zone. If the business is in Australia and the client is in Seattle, the time will be relative to business' location.

  • Customize fields. Ask for anything such as a Skype ID, favorite color, or anything else that to help make the scheduling process perfect.

  • Embed the calendar into the business website with Iframe. Bookafy provides users with the code, but can also do the work for them.

  • Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google Calendar will block the time on Bookafy.

  • Each Bookafy account comes with a free website, enabling customers to be able to schedule online.

  • Integrate with QuickBooks, Outlook, MailChimp, Constant Contact, Zapier and many more.

  • All appointments will receive SMS reminders at no cost. Before every appointment, customers will get a reminder on their cell phone and via email. Say goodbye to forgetfulness and no-shows.

  • Manage an unlimited number of staff and services.

  • Customize the platform's colors and logo to match the business' website and brand.

  • Track revenue. See which customers have paid and which haven't, which staff member sells the most, and more.

  • Bookafy is 100% HIPPA compliant.

  • Create custom start times for each service, as well as custom staff schedules. One employee can work from 9 to 5 and another from 12 to 3. All staff schedules are fully customizable.

  • Assign services to staff members. For instance, at a salon, assign five staff members as hair stylists, and two that do coloring.

  • Every account comes with unlimited support via phone, email or chat.

  • Bookafy FAQs

    Below are some frequently asked questions for Bookafy.

    Q. What type of pricing plans does Bookafy offer?

    Bookafy offers the following pricing plans:

    Starting from: $7.00/month

    Pricing model: Subscription

    Free Trial: Available

    Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

    Q. What are the main features of Bookafy?

    Bookafy offers the following features:

    • Accept payments with Stripe and Authorize.net
    • Automated customer review requests
    • Class and group scheduling
    • Custom API
    • Custom messages
    • Custom reminder schedule
    • Customizable branding
    • Electronic payments
    • GoToMeeting integration
    • Google & Outlook calendar 2-way sync
    • Import contacts
    • Instant notifications
    • Multi-language
    • Online appointments
    • Recurring appointments
    • Rescheduling
    • SMS text alerts
    • Staff calendar
    • Staff scheduling
    • Stripe payments
    • Unlimited appointment types
    • Unlimited users (enterprise)
    • iFrame site integration

    Q. Who are the typical users of Bookafy?

    Bookafy has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does Bookafy support?

    Bookafy supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

    Q. What type of pricing plans does Bookafy offer?

    Bookafy has the following pricing plans:

    Subscription

    Q. Does Bookafy support mobile devices?

    Bookafy supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Bookafy integrate with?

    Bookafy integrates with the following applications:

    Authorize.net, Constant Contact, Contactually, GoToMeeting, Hatchbuck, Mailchimp, Weebly, Wix, Wordpress, noCRM.io

    Q. What level of support does Bookafy offer?

    Bookafy offers the following support options:

    FAQs, Online Support, Phone Support, Video Tutorials