--- description: Detailed reviews on Jotform based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Jotform with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jotform Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [Jotform](/software/10191/jotform-4-0) # Jotform Canonical: https://www.getapp.ca/software/10191/jotform-4-0 Page: 1 / 118\ Next: [Next page](https://www.getapp.ca/software/10191/jotform-4-0?page=2) > Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally. > > Verdict: Rated **4.7/5** by 2922 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jotform Digitize forms and surveys - Save time and money with paperless forms. - Generate, view, and edit forms. - Collect and manage data instantaneously. Collect data anytime \& anywhere, even offline - Fill out your forms and review submissions on the go without having to wait until you have access to a computer. - Once you are back online, Jotform syncs data automatically. Run forms and surveys in kiosk mode - Enter kiosk mode to collect multiple submissions from a public or personal device. - Lock down your app and turn your device into an online or offline survey station. - Go from a completed survey to the start page automatically and securely. - Perfect for trade shows, conferences, and fundraisers Collaboration with team - Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.) - Assign forms to members of your team to send and view responses - Team members can access their forms without a JotForm account - Take action according to your team responses. Build Any Form in Seconds - No coding skills required - Drag-and-drop Form Builder - 5,000+ customizable form templates - If you need, login or sign up with your Google account - Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more\! Automate Workflows - Customize your workflows with conditional logic, calculations, and widgets - Set up autoresponders for confirmation emails and reminders - Generate analytics reports for your data - Assign tasks to your team members easily - Use payment forms in your workflows Connect with Favorite Apps - Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and payment processors - Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable, Dropbox, Mailchimp, Zoho, Salesforce - Connect with thousands of more apps using JotForm’s Zapier integration Collect Money Online - Accept credit cards for one-time payments, recurring payments, and donations - Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and Authorize.Net - No additional transaction fees Publish Form Anywhere - Copy and paste a short embed code into your web page HTML - Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace, and Wix Protect Your Data - 256-bit SSL encryption - PCI DSS Level 1 compliance - GDPR compliance ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2922 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States ## Features - 360 Degree Feedback Software - API - Access Controls/Permissions - Accounting Integration - Action Management - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management Software - Annotations - Anonymous Feedback - Appointment Management - Appointment Scheduling Software - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking Software - Attendance Management ## Integrations (99 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap - Box - Brevo Marketing Platform - Callingly - Campaign Monitor by Marigold ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) ## Related Categories - [Survey Tools](https://www.getapp.ca/directory/234/survey/software) - [Data Entry Software](https://www.getapp.ca/directory/278/data-entry/software) - [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software) - [PDF Software](https://www.getapp.ca/directory/1323/pdf/software) - [Work Order Software](https://www.getapp.ca/directory/705/work-order/software) ## Alternatives 1. [Docusign](https://www.getapp.ca/software/9640/docusign) — 4.7/5 (9467 reviews) 2. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (978 reviews) 3. [monday.com AI Work Platform](https://www.getapp.ca/software/91734/monday-com) — 4.6/5 (6102 reviews) 4. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5309 reviews) 5. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17685 reviews) ## Reviews ### "Good review for Jotform" — 5.0/5 > **Adenrewaju** | *March 25, 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, with nice reporting, exporting. It also integrates directly with my Hubspot CRM, which makes things easier. Fast response from Customer Support team too. They are actually helpful, even though i'm on a free account. > > **Cons**: Sometimes i get security issues that trigger IP Suspension. In this period, me and my users can't access our onboarding form, and it affects our workflow. Thankfully, customer support team responds fast. > > It's been good actually. I have grown to depend on Jotform for data collection, which has been critical to our improvement activities. ----- ### "A GAME-CHANGER FOR STREAMLINING YOUR ORGANIZATIONAL PROCESSES" — 5.0/5 > **BETSY** | *June 2, 2026* | Individual & Family Services | Recommendation rating: 9.0/10 > > **Pros**: Jotform helped us streamline many of our internal processes at our organization. It also immensely reduced our reliance on paper forms by allowing us to move applications, onboarding documents, and other workflows online. It's super user-friendly and they make it easy to collect, manage, and report on your data. If you can picture a workflow and want to streamline it, Jotform likely has a form, tool, or workflow that can help you accomplish it. > > **Cons**: Like any software platform, there is always room for improvement. One challenge we encountered was that on the Gold plan, the HIPAA features could not be completely disabled on all forms. Even when a form did not collect PHI, certain reports still required password protection when downloaded. It would be helpful if these security features were optional for forms that do not contain sensitive information. Another challenge involved the identity verification process for a visitor sign-in/sign-out form. End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case. One more challenge we encountered was with the Jotform Sign feature. The file size limit for uploaded documents was restrictive, allowing uploads of only up to 10 MB. So larger documents could not be sent through the platform. We work with lengthy packets and a larger file size allowance would be beneficial. Due to this limitation, we ultimately used Dropbox Sign, for our documents. However, I am sure that they are working to increase the size limit. > > Aside from the few CONS mentioned above, our experience with Jotform has been great. The platform has a variety of features and capabilities, making it easy to streamline nearly any process or workflow you can think of. I think the flexibility of the forms is a strength and makes the not-so-techy person feel empowered. We have also found the AI helper Podo to be extremely helpful. By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms. ----- ### "Long time Jotform User" — 3.0/5 > **Sandra** | *September 11, 2025* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: The ability for form customization is highly important to me, as well as ease of use. The price point is quite good, especially if you have a large number of forms. Customer support continues to improve and get faster. > > **Cons**: Not being able to have multiple people access Jotform admin is a significant drawback. It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around. The Enterprise level is significantly more expensive, which would be the solution to this, however it's priced out of range for most teams. Support can be complex, as on occasion they do not read through the full request or read what has been attempted to solve an issue. > > Overall, I have had a postive experience, and use Jotform daily. It takes form management to an efficient and easy to use part of gathering important information. ----- ### "Easy-to-Use Form Builder" — 5.0/5 > **Verified Reviewer** | *May 24, 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like that Jotform is easy to create professional and customizable forms without requiring any technical experience. The platform offers a wide variety of templates, integrations, and form submission automation features. Jotform integrates well with tools like Google Sheets, Dropbox, and HubSpot help streamline workflows and data collection. > > **Cons**: Some of the more advanced features, submission limits, and storage capacities are locked behind higher-tier pricing plans, which can become expensive as usage grows. > > Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows. I’ve found it especially useful for collecting organized information, automating responses, and improving operational efficiency. Once you become familiar with the platform, it becomes a very powerful tool for form management and workflow automation. ----- ### "Long-standing forms provider" — 5.0/5 > **John** | *June 19, 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: Form with logic capabilities that have been around long enough to surpass the newcomers to the form service industry. > > **Cons**: Push to enterprise plans and unwillingness to expand non-enterprise products feature sets or sharing features. > > We've been using them for years and they've honored a non-profit discounted price on a legacy product that doesn't exist anymore without a problem. They occasionally hit us up for an upgrade to enterprise, but we can honestly just tell them that 500x what we're paying now is outside of our non-profit budget. ----- Page: 1 / 118\ Next: [Next page](https://www.getapp.ca/software/10191/jotform-4-0?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/10191/jotform-4-0) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data