About Jotform
The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.
Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.
Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.
Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.
Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.
Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.
Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.
Be sure to download it on the App Store or Google Play Store.
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Jotform
Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.
Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.
No internet connection, Wi-Fi, or LTE data usage needed!
Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo
Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers
Surveys display full screen — no toolbars or menus will be available.
Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms
Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.
With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:
Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!
Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration
Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees
Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix
Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$29.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Jotform: 48
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Annotations
- Approval Process Control
- Archiving & Retention
- Autofill
- CRM Software
- Collaboration Tools
- Conditional Logic
- Convert to PDF
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Digital Signature Software
- Drag & Drop
- Electronic Signature
- Email Management Software
- Encryption Software
- File Sharing Software
- File Storage
- Forms Creation & Design
- Forms Management
- Full Text Search
- HIPAA Compliant
- Mobile Survey
- Multi-Channel Distribution
- Offline Access
- Offline Response Collection
- PCI Compliance Software
- Process/Workflow Automation
- Project Planning/Scheduling
- Question Branching
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Third Party Integrations
- Watermarking
- Web Forms
Alternatives
123FormBuilder
Formstack Forms
Quixy
SurveyLab
Reviews
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- Industry: Events Services
- Company size: 11-50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Not the sexiest form solution out there, but boy is it powerful
Reviewed on 2020-11-20
Excellent. It's an excellent platform with robust features and tons of integrations. Support is...
Excellent. It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.
Pros
The conditional form fields and calculations make this an extremely powerful tool for anyone looking to capture information. It's affordable, works well, integrates with a lot of platforms easily, and does exactly what it's intended to do.
Cons
There isn't much. It isn't the sexiest platform out there, but with a little CSS you can get the forms styled exactly how you want them. It would be nice to have better WYSIWYG options.
Really minor detail, but I get quite annoyed when the forms auto sort in the order of most recently updated. They start by displaying alphabetically, I'll click on my desired form, but right as I click it changes ...
Alternatives Considered
TypeformReasons for Switching to Jotform
The calculation features & conditional logic was much more robust.Response from JotForm
Thanks for your review and glad you like two of the best JotForm features, calculation and conditional logic. We really appreciate it.
Regarding the sorting problem you've encountered on the My Forms page, we tried it but we can't replicate the problem. The selected sort option is saved even after revisits. Could you please clear your browser's cache and try it again? If the problem persists, contact us at https://www.jotform.com/contact/ so we can help you.
Regards!
- Industry: Publishing
- Company size: 11-50 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
A friendlier, powerful form software
Reviewed on 2021-04-29
We started with Google Forms and also use Microsoft Forms quite a bit. All of them have their...
We started with Google Forms and also use Microsoft Forms quite a bit. All of them have their limitations. JotForm allows us to receive file uploads on a WordPress site, send quick surveys, and explore detailed feedback from curriculum reviewers. Customer service has been helpful, too.
Pros
I've come to rely on the Cards version of forms. I like the breadth of integrations and the variety of field types. The new Tables and Reports features are pretty interesting too.
JotForm is reasonably easy to set up and very user-friendly on the front end.
Cons
A lot of the default styles are pretty dated, but there are some fine options for styles. The admin UX takes a bit of getting used to--not quite the normal flow, but there are reasons for this.
Alternatives Considered
TypeformReasons for Choosing Jotform
JotForm offers more powerful field types and more pleasing UI.Switched From
Google FormsReasons for Switching to Jotform
Jotform offered more power at a better value.Response from JotForm
Thank you so much. We greatly appreciate your time to leave a positive review. Have a good one!
- Industry: Education Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The best survey maker
Reviewed on 2021-09-01
Pros
For basic use I found it very friendly and have a lot of tools. You can customize the forms and create your own templates.
Cons
If you include an external link in a form it wouldn't open if the link is not from JotForm. SOmetimes get very techny to customize and edit the style of the template.
Response from JotForm
We really appreciate your positive rating. Thank you so much!
To clarify, there's no restriction with the external links. You can put any links you want in your form. If you come across issues with this or with customizing your form, feel free to contact us at https://www.jotform.com/contact/ so we can help.
Have a good one!
- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Buyer beware: JotForm API breaks and support is awful
Reviewed on 2021-09-30
Support is terrible and a deal breaker. We are moving to Gravity Form as a result.
Support is terrible and a deal breaker. We are moving to Gravity Form as a result.
Pros
The UI is pleasant for both the user and the integration. Setting it up was easy and getting it integrated with ActiveCampaign over the API wasn't difficult.
Cons
The support is a HUGE problem. We work in mental health and having client inquiries transmist can be a matter of life and death if someone is in crisis. We noticed we were not having contacts transfer some times and other times, parts of data which was mapped, wasn't transmitting and deals weren't being generated due to missing tags and data. This alarmed us and we reset the integration to no avail. We contacted support multiple times to find responses that regularly took 4-7 days and sometimes no response at all. It was infuriating and irresponsible on their side.
Reasons for Choosing Jotform
We had used ActiveCampaigns internal forms but they do not support conditional logic.Switched From
ActiveCampaignReasons for Switching to Jotform
Typeform was much more expensive for HIPAA. Gravity Forms we had used in the past and it had worked but was less intuitive to implement.Response from Jotform
Hi William,
Thanks for your honest feedback and we apologize for the lack or delayed assistance from the support team. We are surprised that you are not getting any help in a timely manner since we all replied to report tickets on the same day. Our average response time is between 1 to 4 hours. We have a support team working from different parts of the globe to provide 24/7 support. We kindly suggest checking your tickets on the web if you have not been notified via email. It's possible that the email notifications didn't go into your inbox. Anyway, if your issue is still not resolved, please contact us via our support contact form here https://www.jotform.com/contact/ so we can assist you further.
We'll look forward to your reply. Regards!
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Love JotForm
Reviewed on 2021-07-18
It's been great. It streamlines so much of my business. It's become a vital part of my processes...
It's been great. It streamlines so much of my business. It's become a vital part of my processes and workflows.
Pros
I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.
Cons
That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.
Alternatives Considered
Google FormsReasons for Switching to Jotform
The conditional formatting and the ability to design my landing pages.Response from JotForm
Thanks for your review. Glad to know JotForm helped you in your business.
Just FYI, we have an Enterprise solution where you can have a sub-account feature as well as choose your server location e.g. in Australia so your data never leaves your country. HIPAA is also optional in Enterprise. Please check this out https://www.jotform.com/enterprise.
For the standard version, since HIPAA is all about safeguarding PHI, all users from different parts of the globe specifically those who also operate in the US can choose to enable HIPAA if they are subscribed to the Silver or Gold plan.
If you have more questions, let us know at https://www.jotform.com/contact/ so we can help.
Jotform FAQs
Below are some frequently asked questions for Jotform.Q. What type of pricing plans does Jotform offer?
Jotform offers the following pricing plans:
- Starting from: US$29.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Free 100 form submissions/month. You can even stretch the limit to 200 without paying. If you need more submissions the price starts from $29/month, with a discount for yearly payments. Bronze - $29/month Silver - $39/month Gold - $99/month
Q. Who are the typical users of Jotform?
Jotform has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Jotform support?
Jotform supports the following languages:
Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish
Q. Does Jotform support mobile devices?
Jotform supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Jotform integrate with?
Jotform integrates with the following applications:
2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Authorize.Net, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Callingly, Campaign Monitor, CardConnect Mobile, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, CyberSource, Dropbox Business, Egnyte, EngageBay, Evernote Teams, FTP Today, Facebook for Business, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Integromat, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, MariaDB, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Sendinblue, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk, Zoho CRM, Zoom Meetings, iContact, monday.com
Q. What level of support does Jotform offer?
Jotform offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat
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