JotForm

Robust forms that work anywhere

4.6 /5 (483 reviews) Write a Review!

JotForm Overview

What is JotForm?

JotForm Mobile Forms is a completely free and reimagined app that gives users the flexibility to work anywhere, easily collaborate, and streamline their data collection process – all on the go. Here’s a look at some of its features.

Create and edit forms. Building forms just got a whole lot easier. Quickly and easily create forms and make edits on the go.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

JotForm Overview

Pricing

Starting from
$19.00

Pricing options

Free Trial
Free
Subscription
Value for money

Free 100 form submissions/month. You can even stretch the limit to 200 without paying. If you need more submissions the price starts from $19/month.


JotForm Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Danish, Dutch, English, Finnish, French and 9 others, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Media

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JotForm Reviews

JotForm Reviews

Overall rating
4.6
/
5
Excellent
326

Very good
125

Average
19

Poor
4

Terrible
9

Value for Money
4.5
Features
4.5
Ease of Use
4.6
Customer Support
4.3
93% recommended this app
Antony T.

Better than Google Forms

I used Google Forms before Jotform and the truth is that I never switched back. Jotform helped very much me and my bussines.


Kathleen C.

Form Builder that keeps getting Better

I create all the forms and share them with several faculty and staff here at the College. The software very intuitive, so there's little training needed for others to work with it. The notifications are highly customizable, so for each form I can control who sees the submission, the workflow and the response to the submitter. I've watched the company grow, offering more support and more features, while still keeping the cost for the end user reasonable!


Daniel F.

Full featured form software

Jotform is a key system for automating our information flows, especially collecting media files.


Scott H.

It's great, until you need support


Eoin G.

Very Good and Constantly Improving Online Form "System"

We are using Jotform for completing our onboarding "paperwork" with our new clients. The conditional formatting option is very helpful in reducing unnecessary questions for different types of clients.


Antony T.
Industry: Entertainment
Company size: 13-50 Employees

Better than Google Forms

Used Weekly for 1+ year
Reviewed on 12/3/2019
Review Source: Capterra

I used Google Forms before Jotform and the truth is that I never switched back. Jotform helped very much me and my bussines.

Pros

- Very good designed forms
- Very easy to create a form
- Much types to select
- Cal also create a product form

Cons

I didn't had much cons but I'm gonna say some.
- Takes a little more time to make a form.
- I had difficulty to add a white block.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kathleen C.
Industry: Higher Education
Company size: 201-500 Employees

Form Builder that keeps getting Better

Used Daily for 2+ years
Reviewed on 1/10/2020
Review Source: Capterra

I create all the forms and share them with several faculty and staff here at the College. The software very intuitive, so there's little training needed for others to work with it. The notifications are highly customizable, so for each form I can control who sees the submission, the workflow and the response to the submitter. I've watched the company grow, offering more support and more features, while still keeping the cost for the end user reasonable!

Pros

When Adobe stop offering their online form option, I needed a replacement! I researched a variety of options and went with JotForm. The top features are the ease of use (great interface even for beginners), available templates and the ability to export the form in a variety of formats - embed in a website, fillable PDF, email, etc. Another valuable feature is the management of submissions. Simple to use, easy to manipulate or expert.

Cons

At first, there were some accessibility issues. The developers are currently addressing those issues; they just offered a webinar on how to incorporate ADA compliance. Most of the minor problems when I first started using JotForm have been addressed or improved.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Daniel F.
Industry: Hospital & Health Care
Company size: 1,001-5,000 Employees

Full featured form software

Used Daily for 1-5 months
Reviewed on 6/11/2020
Review Source: Capterra

Jotform is a key system for automating our information flows, especially collecting media files.

Pros

Easy for everyone in the team to use. Great conditional logic. Very useful widgets e.g. signature collection, photo/camera upload.

Cons

More competitive pricing would be helpful - otherwise raising the monthly submission limits.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Scott H.
Industry: Wholesale
Company size: 2-10 Employees

It's great, until you need support

Used Daily for 2+ years
Reviewed on 7/24/2017
Review Source: GetApp

Pros

Jotform is pretty easy to use and set up decent looking forms that you can embed. Our non technical team members have been able to use it.

Cons

Recently, we stopped receiving our forms, mysteriously. We have a paid account and I contacted support which is e-mail only. Apparently, their idea of support is blame Google and shrug it off. Through the course of 4 e-mails over 3 days, we've whitelisted their IP's in our G-suite admin settings, updated our MX records, etc. done everything they've asked over the course of 4 or 5 support requests.

We've used G-Suite (Google Apps) for 8 years and never had a problem with Jotform. The messages aren't in our spam folders. Their promise to escalate the support, never materialized.

Products are only as good as their support, and they basically don't have modern support standards.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Eoin G.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Very Good and Constantly Improving Online Form "System"

Used Weekly for 2+ years
Reviewed on 7/27/2020
Review Source: Capterra

We are using Jotform for completing our onboarding "paperwork" with our new clients. The conditional formatting option is very helpful in reducing unnecessary questions for different types of clients.

Pros

Jotform started out as a simple webform application and has grown tremendously since I started using it in 2015. The ability to easily create basic forms with templates is fantastic. The incredible number of form field options and widgets makes creating complex forms with great conditional formatting options. HIPAA compliance and form Encryption make collecting sensitive information very secure. Customer service is quick to respond and people trying to use JotForm to create forms for Phishing are identified and locked out until they prove they are legitimate (it happened to me when trying to create an online W-9 for our clients.

Cons

JotForm just released JotForm Reports which may solve my primary "complaint". While you can create awesome notification emails which shows the data collected, You are not able to specify in the notifications to exclude fields with no response. This was important for us and required we use a different vendor since we could not create a workaround.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.9/10
Based on 483 user ratings
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JotForm Pricing

JotForm Pricing

Starting from
$19.00
Free Trial
Free
Subscription
Value for money

Free 100 form submissions/month. You can even stretch the limit to 200 without paying. If you need more submissions the price starts from $19/month.

Free 100 form submissions/month. You can even stretch the limit to 200 without paying. If you need more submissions the price starts from $19/month.

Value for Money
4.5/5
Based on 483 user ratings
Compare value for money rating with alternatives
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JotForm Features

JotForm Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Custom Forms
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Third Party Integration
Website Management
eCommerce Management
Features
4.5/5
Based on 483 user ratings
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Categories

Additional information for JotForm

Additional information for JotForm

Key features of JotForm

  • 24/7 Support
  • 2500+ Form Templates
  • 40+ Form Fields
  • Captcha & ReCapthca
  • Conditional Logic & Branching
  • Form Themes
  • Fully Customizable Forms
  • Multi-Users
  • Payments, Subscriptions, Donations
  • SSL Secure Forms
  • Submission Limiter
  • Universal & Mobile Uploads
  • Visual Report Builder

Benefits

Digitize your forms and surveys
✓ Save time and money with paperless forms.
✓ Generate, view, and edit forms.
✓ Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
✓ Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
✓ Once you are back online, JotForm syncs your data automatically.

🧡 No internet connection, Wi-Fi, or LTE data usage needed!

👍 Advanced Form Fields
✓ GPS location capture
✓ QR code and barcode scanner
✓ Voice recorder
✓ Signature capture
✓ File upload
✓ Take photo

📌 Run your forms and surveys in kiosk mode
✓ Enter kiosk mode to collect multiple submissions from a public or personal device.
✓ Lock down your app and turn your device into an online or offline survey station.
✓ Continue without locking to look at your other forms.
✓ Go from a completed survey to the start page automatically and securely.
✓ Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

🔔 Take action quickly with notifications
✓ Receive instant push notifications for each response
✓ Enable or disable notifications for specific forms

📌 Collaboration with your team
✓ Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
✓ Assign forms to members of your team to send and view responses
✓ Team members can access their forms without a JotForm account
✓ Take an action according to your team responses.

With JotForm Mobile Forms, you can quickly access every JotForm feature from your mobile device. New to JotForm? Here’s what you can do with the world’s easiest form builder:

🚀 Build Any Form in Seconds
✓ No coding skills required
✓ Drag-and-drop Form Builder
✓ 5,000+ customizable form templates
✓ If you need, login or sign up with your Google account
✓ Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

⚙️ Automate Your Workflow
✓ Add conditional logic, calculations, and widgets
✓ Set up autoresponders for confirmation emails and reminders
✓ Generate analytics reports for your data

📌 Connect with Your Favorite Apps
✓ Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
✓ Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
✓ Connect with thousands of more apps using JotForm’s Zapier integration

💸 Collect Money Online
✓ Accept credit cards for one-time payments, recurring payments, and donations
✓ Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
✓ No additional transaction fees

🚀 Publish Your Form Anywhere
✓ Copy and paste a short embed code into your web page HTML
✓ Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

🔒 Protect Your Data
✓ 256-bit SSL encryption
✓ PCI DSS Level 1 compliance
✓ GDPR compliance

JotForm FAQs

JotForm FAQs

Below are some frequently asked questions for JotForm.

Q. What type of pricing plans does JotForm offer?

JotForm offers the following pricing plans:

Starting from: $19.00

Pricing model: Free, Subscription

Free Trial: Available

Free 100 form submissions/month. You can even stretch the limit to 200 without paying. If you need more submissions the price starts from $19/month.

Q. What are the main features of JotForm?

JotForm offers the following features:

  • 24/7 Support
  • 2500+ Form Templates
  • 40+ Form Fields
  • Captcha & ReCapthca
  • Conditional Logic & Branching
  • Form Themes
  • Fully Customizable Forms
  • Multi-Users
  • Payments, Subscriptions, Donations
  • SSL Secure Forms
  • Submission Limiter
  • Universal & Mobile Uploads
  • Visual Report Builder

Q. Who are the typical users of JotForm?

JotForm has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does JotForm support?

JotForm supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Q. What type of pricing plans does JotForm offer?

JotForm has the following pricing plans:

Free, Subscription

Q. Does JotForm support mobile devices?

JotForm supports the following devices:

Android, iPhone, iPad

Q. What other apps does JotForm integrate with?

JotForm integrates with the following applications:

Bitium, Built.io Flow, Campaign Monitor, Mad Mimi, Pipeliner CRM, Stripe, TEAMGATE, Teamleader, Zapier, Zoho CRM

Q. What level of support does JotForm offer?

JotForm offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Video Tutorials