About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany , France, United Kingdom, India, Japan, Mexico, New Zealand, United States

Supported Languages

Danish, Dutch, English, Finnish, French , German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Jotform: 220

  • 360 Degree Feedback Software
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management Software
  • Annotations
  • Anonymous Feedback
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendance Tracking Software
  • Audit Management
  • Authentication Software
  • Autofill
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Built-In Database
  • Buy Side (Suppliers)
  • CRM Software
  • Calendar Management
  • Campaign Management Software
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management Software
  • Class Scheduling
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Content Publishing Options
  • Contract Drafting
  • Contract Lifecycle Management Software
  • Contract/License Management
  • Convert to PDF
  • Credit Card Processing
  • Curriculum Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard Creation
  • Dashboard Software
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization Software
  • Digital Signature Software
  • Document Analytics
  • Document Management Software
  • Document Review
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Management Software
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition Software
  • Encryption Software
  • Engagement Tracking
  • Event Management Software
  • Event Scheduling
  • Faculty/Staff Management
  • Feedback Management
  • File Sharing Software
  • File Storage
  • Financial Aid Management
  • For Healthcare
  • For Home Care Providers
  • For Nonprofits
  • For Nursing Homes
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Goal Management
  • Goal Setting/Tracking
  • Government Contracts
  • Grant Management Software
  • HIPAA Compliant
  • Higher Education Software
  • Home Health Care Management
  • Housing Management
  • Incident Management Software
  • Inventory Management Software
  • Invoice Management
  • K-12 Software
  • Knowledge Management Software
  • Learning Management
  • Maintenance Scheduling
  • Member Database
  • Membership Management Software
  • Merge/Append Files
  • Mobile Access
  • Mobile Signature Capture
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Party Signing
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • PCI Compliance Software
  • Patient Intake
  • Patient Records Management
  • Payment Collection in the Field
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Pre-built Templates
  • Process/Workflow Automation
  • Progress Tracking
  • Project Planning/Scheduling
  • Pulse Surveys
  • Question Branching
  • Quotes/Estimates
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recognition Tracking
  • Records Management Software
  • Recurring/Subscription Billing
  • Registration Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resident Assessment
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Role-Based Permissions
  • SSL Security
  • Scheduling Software
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service History
  • Single Sign On Software
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Social Media Management Software
  • Specialty Contracts
  • Spend Management Software
  • Staff Scheduling
  • Status Tracking
  • Student Information/Records
  • Student Management
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Team Collaboration
  • Template Management
  • Text Fields
  • Third Party Integrations
  • Training Management
  • Transaction Management
  • Trend Analysis
  • User Management
  • Version Control
  • Visual Analytics
  • Volunteer Management Software
  • Watermarking
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management Software

Alternatives

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4.6
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Smartsheet

4.5
#1 Alternative to Jotform
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pdfFiller

4.6
#2 Alternative to Jotform
pdfFiller is an online form and document management system for editing, printing, downloading, sending, and converting...

Google Docs

4.7
#3 Alternative to Jotform
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Reviews

Overall rating

4.6 /5
(1,188)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.3/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,188
YoYo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

JotForm - Google Form on Steroids.

Reviewed on 2/14/2021

Decent experience. Overall, a mid-tier product at a mid-tier price. Worth it. And has a decent free...

Decent experience. Overall, a mid-tier product at a mid-tier price. Worth it. And has a decent free pricing.

Pros

JotForm had a lot of options that Google Form and Typeform and other form software don't have. Such as accepting payment, accepting signatures, etc.

Cons

JotForm limits what its users can and cannot do with the forms unnecessarily even if you are just making a form for testing purposes. Unlike Google Forms where you can essentially do whatever you want.

Alternatives Considered

Google Forms

Reasons for Switching to Jotform

JotForm had some security and payment processing features that these other forms did not have. And also has HIPAA compliance for the forms.

Response from JotForm

Thanks for the positive review and glad that you had a decent experience using JotForm. I'd like to clarify that with our free plan, you can already access all the JotForm core features. However, there are limits including the number of forms. For the free plan, you can only keep 5 active forms in your account. If you have created a test form, you can archive it later so it won't be counted towards your limit.
Hope this information helps. Regards!

Emil
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Jotform: The Pros and Cons of a Form Building software

Reviewed on 1/12/2023

I've been using Jotform as a user for a while, and overall, I'm impressed with its features. I...

I've been using Jotform as a user for a while, and overall, I'm impressed with its features. I appreciate the wide variety of templates offered for various forms types and how simple it is for me to use the user-friendly interface. Another benefit is the ability to create forms that are tailored to my particular requirements thanks to the feature of customizable fields. The form data collection and management feature that allows for integration with other programs and platforms is also very helpful. There are some restrictions, though, that I have come across. There aren't many design options, and I'd like to see more sophisticated design capabilities. The size and storage of uploaded files, the number of forms, and the number of responses are all restricted in the free version. I would like to see more options because there aren't many integrations available. I would like to have more help and resources available because the customer support is also lacking. Additionally, the free version's analytics, conditional logic, calculation, and form automation features are restricted. Jotform is a fantastic piece of software all around, but there are some restrictions, especially with the free version.

Pros

Since I've been using Jotform for a while, I must admit that I'm impressed with its abilities. This software's user-friendly interface is among the features I appreciate the most. I can easily create and modify forms to meet my unique needs thanks to the drag-and-drop feature. It's also simple for me to get started because Jotform provides a large selection of templates for various form types, including contact forms, surveys, and registration forms. The ability to create forms that are tailored to my particular requirements is made possible by Jotform's customizable fields feature, which includes text fields, radio buttons, checkboxes, and more. I can easily collect and manage form data thanks to the integration feature, which works with a variety of other tools and platforms like Google Drive, Salesforce, and Mailchimp. Having a form that automatically adjusts to the size of the device it is being viewed on is another benefit of Jotform's responsive design feature. I can now accept payments from clients using the forms thanks to the payment integration feature, which is a wonderful addition. The advanced features, which enable me to build more complex forms and automate some of my workflows, are conditional logic, form logic, and calculations, as well as advanced analytics with real-time form submissions, form views, and form abandonment rates. Another great feature of Jotform is its security system, which encrypts all data transfers using SSL to protect my personal informa

Cons

I've been using Jotform for a while, and I'm generally happy with its features. But I've run into a few restrictions. The limited design options is one of them. The design options are limited, and some users might want more sophisticated design capabilities. The free version of Jotform has a limit on the size of files that can be uploaded, which can be problematic for users who need to upload larger files. The free version of Jotform has storage limitations as well as a cap on the number of forms and responses. Additionally, there are a finite number of integrations. Additionally, some customers might feel that the customer support is lacking and that they need more tools and resources. Additionally, the free version's analytics, conditional logic, calculation, and form automation features are restricted. Jotform is a fantastic piece of software all around, but it does have some restrictions, especially with the free version. Before making a purchase, users may want to take these restrictions into account. Although the limitations may deter some users, the free version is a great way to evaluate the software's functionality.

MariAnne
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Not as user friendly as I had hoped

Reviewed on 12/9/2022

Overall, I would say there are probably more users familiar with the format and function that would...

Overall, I would say there are probably more users familiar with the format and function that would enjoy using it, but I dont feel it is great for someone just starting out with this type of product

Pros

can collaborate with others, finished product looks great

Cons

I found it not very self explanatory; had to riddle out what I needed to do

Response from Jotform

Hello MariAnne, Thank you for the positive rating and feedback.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Augustina
Overall rating
  • Industry: Computer Networking
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Jot form is an way way to create and publish online form from any device.

Reviewed on 10/11/2022

it was a nice experience and i learned a lot from just using one product as i actually switched...

it was a nice experience and i learned a lot from just using one product as i actually switched from another product.

Pros

Its super quick and easy to use the system.
Easy to sets up a form.
You access or get your results fast.

Cons

The paid version are a bit expensive i wish it could be anywhere in middle.
Few higher capacity are offered on free version.

Response from Jotform

Hello Augustina, Thank you so much for taking the time to share your experience using our platform. For suggestions, please contact us at https://www.jotform.com/contact.

Janice
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Finally, an easy way to enter data!

Reviewed on 1/25/2023

One of our best discoveries, Jotform helps us streamline data for our events from event inquiries,...

One of our best discoveries, Jotform helps us streamline data for our events from event inquiries, to details of the event, to the vendors, and guest lists. For our clients, it's easy to use because it only 1 page per question which is not too overwhelming compared to a Google form.

Pros

This is such a powerful tool compared to other form builders I've used in the past because it's a one-stop shop place where our clients can fill out the details of their event, it gets assigned to an available team member, then eventually we can export the data, collect payment, and finalize the details of an event. It is web-based so its easier to navigate

Cons

Their customer support is only available online and the pricing plans are a little bit expensive

Response from Jotform

Hello Janice, Thank you for the positive rating and feedback. We believe our pricing remains an excellent value and continues to be very competitive among our competitors. JotForm offers advantages you won't find in a lower-cost alternative. Like security and integrations. For more information, you can check this link: https://www.jotform.com/features/security/.
If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Showing 5 reviews of 1,188 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: US$29.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Jotform has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Authorize.Net, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Callingly, Campaign Monitor, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, CyberSource, Dropbox Business, Egnyte, EngageBay, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Sendinblue, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Meetings, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.