About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Business size

S M L

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, New Zealand, United States

Supported Languages

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Pricing starting from:

US$24.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Jotform: 51

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Autofill
  • CRM Software
  • Collaboration Tools
  • Conditional Logic
  • Convert to PDF
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Retrieval
  • Digital Signature Software
  • Drag & Drop
  • Electronic Signature
  • Email Management Software
  • Encryption Software
  • File Sharing Software
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Merge/Append Files
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Access
  • Offline Response Collection
  • PCI Compliance Software
  • Process/Workflow Automation
  • Project Planning/Scheduling
  • Question Branching
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Third Party Integrations
  • Watermarking
  • Web Forms

Alternatives

Google Forms

4.7
#1 Alternative to Jotform
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to...

Typeform

4.7
#2 Alternative to Jotform
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes,...

SurveyMonkey

4.6
#3 Alternative to Jotform
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform...

Wufoo

4.4
#4 Alternative to Jotform
With Wufoo, you can easily build amazing online forms. Wufoo automatically builds the database, back-end and scripts...

Reviews

Overall rating

4.6 /5
(894)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.4/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 894
Binny
Overall rating
  • Industry: Civil Engineering
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Best tool for form submission and collections with conditional flows.

Reviewed on 2022-07-17

I have been using this product since many years, I used it first and then left it due to lack some...

I have been using this product since many years, I used it first and then left it due to lack some budget issue, Just to accommodate few more submission, I could not upgrade. But then I soon realised that JotFiorm is one of the only kind that lessens my workload to export and real time tracking so I convinced for paid plans.

Pros

There is a long list of capabilities that JotForm comes with, in starting when we were searching for a solution that can build a WYSIWYG form, that can store the data, and reflect the data in real time excel sheet, and Boom, we got it. It solved our problem of payment + data collection in a simple frame. Hats-off to the founders and developers. It would take at-least a week earlier to make a HTML form with custom fields and on top of that validations of each field was a standing nightmare. Now we got an express way, simply loving it..

Cons

To be honest, the pricing plans are not use pocket friendly. If you are not working with regular form business then it will be better to use Google or Zoho. In free tier you get 5 forms with 100 submissions each, which is not a great deal. You at-least have to upgrade to their silver plan to accommodate marginal amount of data.
Also, the payment gateways are limited to Stripe and PayPal. Not much useful for your audience based out in South Asia.

Response from Jotform

Hello Binny, Thank you for your detailed review of our product. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Our free plan is intended for form creators that are just testing our features (all features are available on our free plan)or only collecting small submissions. We also have a variety of payment gateways that can be used on the forms. You may refer to this link: https://www.jotform.com/help/chapter-7-payment-forms/for more information.

If you have further questions, please don't hesitate to contact us using our contact form at https://www.jotform.com/contact.

Rhonda
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Versatile forms

Reviewed on 2022-08-05

I am confident that the forms I create using JotForm are professional and functional. The surveys...

I am confident that the forms I create using JotForm are professional and functional. The surveys are what I use most often. I am not on site with employees to supervise on a regular basis, I send surveys to patients and their families to make sure that they are happy with the employee and that all required daily tasks are completed. I use JotForm to collect health data and if need be HIPAA compliant forms.
I use a "2-in-1" laptop/tablet often, JotForm functions on that and my desktop computer. I get timely returns because of the mobile responsive forms. I would like JotForm more if the site was organized.

Pros

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form.
Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

Cons

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Response from Jotform

Hello Rhonda,
Thank you for the wonderful comments. We are pleased to hear that our product benefited your company.
If you have any suggestions for how we might be better structured, please contact us using the support contact form at https://www.jotform.com/contact.

Chibuike
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My Experience and Feedback on Jotform

Reviewed on 2022-07-08

Pros

I love their brand, the choice of colors on their site, and many more that I can't remember. I think they all form a part of the site's success for decades now. Also, there's a lot it offers for web designers like me to customize their form to suit where I am deploying it to.

Cons

I haven't really seen anything I don't like in Jotform. It was only once I experienced a bad day. I think their site was not loading properly.

Response from Jotform

Hello Chibuike,
We appreciate the fantastic review and are glad we could be of service. Thank you for your nice comments on our user interface design as well. If you have any further needs or questions, please reach out via our support contact form https://www.jotform.com/contact/.

Elsa
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Jotform is a great form platform.

Reviewed on 2022-05-12

Pros

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

Cons

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

Alternatives Considered

Google Forms and Microsoft Forms

Switched From

Google Forms and Microsoft Forms

Reasons for Switching to Jotform

I chose Jotform because the features and security were more advanced.

Response from Jotform

Hello Elsa,
Thank you so much for your positive remarks. It's great to know that you found convenient ways to embed the form in your website. As of the moment, we do not have any other quiz feature except using our Quiz Form app. Guide: https://www.jotform.com/help/289-turn-your-form-into-a-quiz-or-exam/. If you're looking for form analytics, here's a guide: https://www.jotform.com/help/425-understanding-form-analytics-and-ways-on-how-to-get-your-users-info/. We also have Facebook Pixel Widget that you can add in your form to trace your form submissions: https://www.jotform.com/help/1072-how-to-track-form-submissions-with-facebook-pixel/ and also Google Analytics https://www.jotform.com/help/1076-how-to-track-online-form-submissions-using-google-analytics/.
If you have more questions, please contact us using our Support Contact Form https://www.jotform.com/contact/ so we can help.

Alys
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Great for online quizzes and on brand forms

Reviewed on 2022-07-30

Pros

I love the variety of features available in this form builder and how I’m able to build professional, on brand forms and quizzes even on the free plan

Cons

I really like that there is a plug-in to turn your form into a quiz - this could possibly be developed as it’s very simplistic in appearance but it does do the job

Alternatives Considered

Google Forms and Microsoft Forms

Reasons for Switching to Jotform

The wide range of integrations with other software

Response from Jotform

Hi Alys,
Thank you for your positive review. We are glad you liked our Quiz app feature in the form. If in case you want to learn more about the Quiz App, please check out guide here: https://www.jotform.com/help/289-turn-your-form-into-a-quiz-or-exam/. Please feel free to use our contact form at https://www.jotform.com/contact to get in touch with us if you have any questions.

Showing 5 reviews of 894 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: US$24.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Jotform has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Authorize.Net, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Callingly, Campaign Monitor, CardConnect Mobile, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, CyberSource, Dropbox Business, Egnyte, EngageBay, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Sendinblue, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk, Zoho CRM, Zoom Meetings, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.