
About Buildium
Buildium is a cloud-based property management software that provides a simple and affordable cloud property management software to enable managers of residential and association properties to take complete control of every aspect of their business, including rent, vacancy, and maintenance cycles.
Buildium provides property managers and real estate agents features for accounting, business operations, lease management, and benefits management. For residential property owners, Buildium can be used to manage rental operations, carry out tenant screening, communicate with tenants, renew contracts, manage electronic leases, and more. From the tenant portal residents can submit a maintenance request, make an online payment, and view updates or messages from landlords.
Other features of the Buildium platform include property accounting management, document storage, property inspection management, renters insurance tracking, rental application management, and more. It can be used by those who manage commercial rentals, associations, student housing, or affordable housing.
Pricing starting from:
US$52.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Buildium
Fill vacancies faster and find better tenants
Collect rent and fees online and on time
Track property and company financials side-by-side
Simplify maintenance and operations
Improve communication with tenants and owners
Grow your portfolio and revenue
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$52.00/month
- Free Version
- Free Trial
- Subscription
Images






Features
Total features of Buildium: 85
Alternatives
iManageRent

RentPost

Property Vista

Property Manager Cloud

Reviews
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- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Buildium is Easy to Use- always
Reviewed on 2018-08-27
I train multiple users of Buildium to use it, help fix issues as they occur. Buildium makes it very...
I train multiple users of Buildium to use it, help fix issues as they occur. Buildium makes it very easy to do and explain. I use it everyday doing the books in full for several accounts. I never cringe when investigating accounts for other peoples' errors because Buildium is so clear.
Pros
*Ease of use cannot be overstated
*Screen aren't overly "busy" and the fonts are easily read, layout is obvious
*Accuracy and flexibility to make all accounting coherent and easy to explain to brokers/owners
*Reports generate quickly and while viewable on the screen can zero in on specific transactions, with interactive links
*Ability to email individual reports or export in a variety of printing styles
*Bank reconciliation and tie-out cash to properties and owners and company is simple
*Communications have improved a lot in the past year - SMS tracking communication with tenants is much better.
* banking window is AWESOME Being able to select by property and dates... Wonderful!!
Cons
*Reporting fails - prints two pages when unnecessary, waste of paper, most people want one pagers
- inability to email all owners their statements to each owner all at once. Can email individual reports only. Can't select properties on the fly- have to create a printing Group first.
*Email addresses in owner and tenant records still tried to jump outside of Buildium instead of taking you to a simplified email interface within for tracked communications.
Sometimes it's a little clunky navigating back and forth to common areas like between lease and property
*Inability to produce a Invoice to the owner for reimbursing the broker/property manager or other vendors as needed. Owner statement doesn't reflect bills for the property entered but not yet paid.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Buildium is the Best
Reviewed on 2022-10-21
Pros
The system is very user friendly, the partner integrations add value that wasn't there before, reports are easy to read, and the Resident Center is a great way to communicate with the tenants.
Cons
I would like to be able to transfer tenants within the community, or to sister properties, without moving out and moving back in and I'd also like the record deposit screen to have a filter function (by property, by unit number, and by amount). A move-out/move-in report would be nice too, and the ability to run the Vacancy report within a specific time frame.
Response from RealPage
Thanks for your review, Aleta! Glad to see that the Marketplace is bringing you some value.
Sounds like you've got some good suggestions. Have you tried submitting them to our developers through the "Suggest a feature" option in your Help & Support menu?
- Charlie
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Read this before making the mistake we did !
Reviewed on 2016-11-03
This is the 2nd review we have posted on lack of customer services and the unwillingness of this...
This is the 2nd review we have posted on lack of customer services and the unwillingness of this company to assist their clients. Instead of writing a descriptive review we have decided that we will just copy and past section from the last email communication with the companies supposed "Stevie Award Winning" Customer "dis-service rep" Jeana Pndelli. You as the consumer should decide if you would want to be treats as "low priority" based on the below email.
Client: 9/27
"Hi Jeana,
I have brought this issue up with everyone from call in support up to you now. When you go into reports to search for a budget the drop down menu does not let you narrow down by typing in a letter. Therefore, we have to go through the entire list of all the properties to find the budget we need. Most all other drop downs in Buildium let you narrow down. Why not this one? "
Buildium Response: 9/27
"The "budget vs actuals" report still has legacy coding on the back-end which does not allow you to search within the property field. It has been a while since we updated this feature/report which is why the older coding still exists. I can bring this to our level two support team's attention as I agree each report parameters page should be consistent."
Client: 9/27
"Thanks but just so you know this was already sent to your level two about a year ago when I brought it up. Not sure why it takes so long to fix issues. "
Client: 10/11
What the status on fixing this issue. Last you said you sent it to level two. When will it be fixed? This is an extremely time wasting glitch to have during budget season!
Buildium Response: 10/11
I just checked on the status of this with our level two team. They let me know it was sent up to our engineers and developers.
We don't currently have an estimated time frame for when this change will be made
Client: 10/11
So we don't know if it will be a few weeks or a few years?
Buildium: 10/12
I can't give a time frame for when this will be changed since it's been sent up as a lower priority item. I'll send you an update by 10/28
Client: 10/31
10/28 has passed.
Buildium: 11/1
I spoke with the product manager in charge of this feature last week and he let me know it's still in low priority status but he hopes to have the redesign done as soon as possible some time this year. However, we can't give a definitive time frame just yet since lower priority items often get bumped lower for higher priority bugs.
Pros
Nothing really.
Cons
Lack of customer service. Armature accounting and reports. Unwillingness to listen to their clients. Horrendous file management system. Not for HOA management .
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Robust Property Management Software For Pros
Reviewed on 2023-06-04
Pros
This software is extremely robust, and provides more than enough features and granular control for our property management business.
Cons
Like with any new software, there is an initial learning curve to overcome.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Ray Realty
Reviewed on 2022-10-20
Overall I am really enjoying the program and feel it has made things easier for its users and for...
Overall I am really enjoying the program and feel it has made things easier for its users and for our tenants.
Pros
Love the Tenant Portal and all the features it offers. Accounting functions are easy to use and there is a simple way to make any type of entry.
Cons
Would be very helpful is there was a report to track both Liability & Worker Comp insurance for Vendors & Certificates Of Liability for Commercial Tenants. As well as Property Taxes & Insurance on all Properties.
Alternatives Considered
Yardi BreezeReasons for Choosing Buildium
Yardi Genius was outdated & when we tried Yardi Breeze it could not perform the task that we needed for our business. Particularly on the Property Management side of things.Switched From
Yardi BreezeReasons for Switching to Buildium
Expense & Proformance/FunctionsResponse from RealPage
Hi Sherry,
Thanks for your review! I'm glad that the Resident Center is something you're loving and we hope your residents do, too!
For reporting suggestions, you can submit those for consideration through your Buildium account. Simply go to Help & Support > Suggest a feature. Our devs monitor the submissions there to get an idea of what customers like you are looking for regarding features and updates.
Thanks,
Charlie
Buildium FAQs
Below are some frequently asked questions for Buildium.Q. What type of pricing plans does Buildium offer?
Buildium offers the following pricing plans:
- Starting from: US$52.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Plans start at just $50/month.
Q. Who are the typical users of Buildium?
Buildium has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Buildium support?
Buildium supports the following languages:
English
Q. Does Buildium support mobile devices?
Buildium supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Buildium integrate with?
Buildium integrates with the following applications:
Dropbox Sign, Forte, Happy Property, PayNearMe, RevSpring, Tenant Turner, Zillow Rental Manager
Q. What level of support does Buildium offer?
Buildium offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
Related categories
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