About 7shifts

Solve your restaurant scheduling woes with 7shifts. This robust platform empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with a veritable toolbox of applications. Tackle employee scheduling, communication, labor compliance, and engagement easily and affordably. This platform solves challenges, reduces, costs, and saves time.

Here’s how your restaurant can benefit from 7shifts:

- Cut time spent scheduling by 80% and get, an average of 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.

- Reduce calls and texts by 70% with built-in communication tools like chat and Announcements.

- Integrate your scheduling to your POS and payroll systems to unlock efficiencies that can save 3% on labour costs with our Optimal Labour tool.

- Lower employee turnover by 13% with engagement statistics for each location, plus a leaderboard to highlight the most and least engaged employees.

- Drive efficiency by tagging employees to specific tasks to increase completion by 135%.

- Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more.

- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with the Tip Pooling feature. Save 8 hours of admin time and integrate your POS and Payroll systems.

- Stay up to date and informed about maintenance or incidents with the Manager Log Book feature.

- Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more.

Trusted by over 700,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of 7shifts

- Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts

- Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws

- Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard

- Free iOS & Android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.

- Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.

- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with Tip Pooling

- Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing

- Integrated time-tracking to better manage time, accountability, and compliance

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, French, Spanish

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

7shifts Software - Create better informed, adaptable schedules
7shifts Software - Make data-informed decisions to cut labor costs
7shifts Software - Integrate 7shifts to your existing payroll and POS systems
7shifts Software - FOH and BOH scheduling across multiple locations
7shifts Software - Highlight high achievers and pin-point coaching opportunities
7shifts Software - Collect, divide and distribute tips easily
7shifts Software - Communicate from anywhere
View 8 more
7shifts video
7shifts Software - Create better informed, adaptable schedules
7shifts Software - Make data-informed decisions to cut labor costs
7shifts Software - Integrate 7shifts to your existing payroll and POS systems
7shifts Software - FOH and BOH scheduling across multiple locations
7shifts Software - Highlight high achievers and pin-point coaching opportunities
7shifts Software - Collect, divide and distribute tips easily
7shifts Software - Communicate from anywhere

Features

Total features of 7shifts: 89

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Benchmarking
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Clock In / Out
  • Collaboration Tools
  • Compliance Management
  • Contractor Management Software
  • Cost Tracking
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Email Management Software
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Recognition Software
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management Software
  • Feedback Management
  • Forecasting
  • GPS
  • Group Scheduling
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat Software
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling Software
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Task Editing/Updating
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time & Attendance
  • Time Clock Software
  • Time Off Requests
  • Time Tracking Software
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce

Alternatives

HotSchedules

4.4
#1 Alternative to 7shifts
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales,...

When I Work

4.5
#2 Alternative to 7shifts
When I Work is the easiest way for businesses to schedule and communicate with your hourly employees. Put the schedule...

Homebase

4.6
#3 Alternative to 7shifts
Homebase is an employee scheduling, time tracking, hiring, and communications tool for businesses and their employees...

Deputy

4.6
#4 Alternative to 7shifts
Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps...

Reviews

Overall rating

4.7 /5
(884)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have 7shifts?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 884
Leandro
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

7 Shifts for restaurant schedule Management

Reviewed on 2020-11-05

My managers and employees love it.

My managers and employees love it.

Pros

It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

Cons

To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

Response from 7shifts

Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

Allison
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Still learning the ropes, but seems decent

Reviewed on 2022-03-07

Pros

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

Cons

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.

Alternatives Considered

Deputy

Reasons for Choosing 7shifts

We want to access the optimal labor feature in 7shifts. 7shifts seems more geared towards QSR than Homebase.

Switched From

Homebase

Reasons for Switching to 7shifts

Deputy charges per employee.

Response from 7shifts

Thanks for the review Allison! We are confident that our optimal labor tool is going to be a game-changer for your restaurant and our team is here to support your.

Aliya
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I absolutely love 7shifts!

Reviewed on 2022-08-04

Never had a single issue! Easy to use, navigate, trouble shoot, and I would recommend it to a...

Never had a single issue! Easy to use, navigate, trouble shoot, and I would recommend it to a friend!

Pros

7shifts is easy to navigate for all, easily accessible,
And free of charge in the App Store. This app made it easy to stay organized and worked quickly to do so.

Cons

I love absolutely everything about 7shifts!

Response from 7shifts

You love to hear it. Thanks so much for the kind words Aliya :)

Sarah
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

7shifts is okay.

Reviewed on 2022-09-10

Pros

Easy to use, nice for real time schedules

Cons

Sometimes it can be a bit confusing especially on a mobile device

Jessica
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

7shifts- User friendly and Great!

Reviewed on 2022-06-23

I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I...

I would say my overall experience is a 10/10! Such a fantastic software and so user friendly. I have used this software for over two years and have yet to find an issue.

Pros

A major pro for me is that you can update all shift times, sick calls and building changes on the spot and it gets sent out to everyone. That way all employees stay updated as to where everyone is and what time they are available.

Cons

I would be very honest if there were cons about this software, but there is not! We went from making our schedules in an excel doc and this has been an amazing change!

Response from 7shifts

Thanks so much for the review Jessica! We love hearing how much of an improvement 7shifts has been over excel.

Showing 5 reviews of 884 Read all reviews

7shifts FAQs

Below are some frequently asked questions for 7shifts.

7shifts offers the following pricing plans:

  • Pricing model: Free Version, Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.

7shifts has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

7shifts supports the following languages:

English, French, Spanish

7shifts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

7shifts integrates with the following applications:

ADP Workforce Now, Brink POS, CAKE, CAKE POS, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payment Processing, Heartland Payroll, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, NCR Aloha, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint

7shifts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for 7shifts.