About 7shifts

7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust employee scheduling, communication, labor compliance, and engagement tools. 7shifts makes it easy for restaurant owners and operations to manage employee schedules, communication, and labor costs with one simple platform.

Here’s how your restaurant can benefit from 7shifts:

<li>Save 80% of your time spent scheduling and get 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.</li>

<li> Cut staff calls and texts by 70% with built-in communication tools like chat and Announcements </li>

<li> Trim labor costs by 3% by integrating your POS + Payroll systems to sync sales and labor data and build more efficient schedules </li>

<li> Reduce employee turnover with proactive employee engagement statistics for each location, plus a leaderboard to highlight most- and least-engaged employees </li>

<li> Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more </li>

<li> Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more </li>

Trusted by over 500,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.

Pricing starting from:

US$17.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of 7shifts

  • Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts
  • Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws
  • Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard
  • Free iOS & android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.
  • Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.
  • Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing
  • Integrated time-tracking to better manage time, accountability, and compliance
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French, Spanish

    Pricing starting from:

    US$17.99/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    7shifts Software - Build perfect schedules in just a few clicks
    7shifts Software - Take control of your labor costs
    7shifts Software - We integrate with the restaurant systems you rely on.
    7shifts Software - Manage time & attendance and reduce compliance risks
    7shifts Software - Be in compliance with labor standards
    7shifts Software - Actionable staff insights to reduce Turnover
    7shifts Software - Quickly approve or decline requests for time off, availability and shift trades
    View 8 more
    7shifts video
    7shifts video
    7shifts video
    7shifts video
    7shifts video
    7shifts Software - Build perfect schedules in just a few clicks 7shifts Software - Take control of your labor costs 7shifts Software - We integrate with the restaurant systems you rely on. 7shifts Software - Manage time & attendance and reduce compliance risks 7shifts Software - Be in compliance with labor standards 7shifts Software - Actionable staff insights to reduce Turnover 7shifts Software - Quickly approve or decline requests for time off, availability and shift trades

    Features

    Total features of 7shifts: 84

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking Software
    • Audit Trail
    • Automated Scheduling
    • Availability Indicator
    • Availability Management
    • Benchmarking
    • Budgeting/Forecasting
    • Calendar Management
    • Calendar Sync
    • Chat/Messaging
    • Clock In / Out
    • Compliance Management
    • Contractor Management Software
    • Cost Tracking
    • Customizable Templates
    • Data Import/Export
    • Drag & Drop
    • Email Management Software
    • Employee Database
    • Employee Management
    • Employee Portal
    • Employee Recognition Software
    • Employee Scheduling Software
    • Employee Self Service
    • Employee Time Tracking
    • Event Calendar
    • Event Management Software
    • Feedback Management
    • For Cafeterias
    • Forecasting
    • GPS
    • Group Scheduling
    • Labor Cost Reporting
    • Labor Forecasting
    • Leave Tracking
    • Live Chat Software
    • Messaging
    • Mobile Access
    • Mobile Alerts
    • Multi-Location
    • Negative Feedback Management
    • Online Booking
    • Online Punch Card
    • Online Time Clock
    • Overtime Calculation
    • Payroll Management
    • Performance Management
    • Performance Metrics
    • Point of Sale (POS)
    • Projections
    • Punch card
    • Real Time Analytics
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Scheduling
    • SMS Messaging
    • Salaried Employee Tracking
    • Sales Trend Analysis
    • Schedule Distribution
    • Search/Filter
    • Shift Swapping
    • Sick Leave Tracking
    • Third Party Integrations
    • Time & Attendance
    • Time Clock Software
    • Time Off Requests
    • Time Tracking Software
    • Timesheet Management
    • Vacation/Leave Tracking
    • Variable Workforce

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    Reviews

    Overall rating

    4.7 /5
    (867)
    Value for Money
    4.7/5
    Features
    4.6/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.7/5

    Already have 7shifts?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 867
    Leandro U.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    7 Shifts for restaurant schedule Management

    Reviewed on 2020-11-05

    My managers and employees love it.

    My managers and employees love it.

    Pros

    It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.

    Cons

    To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.

    Response from 7shifts

    Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!

    Tom K.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Game changing app!

    Reviewed on 2021-08-31

    Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get...

    Overall it’s great! Customer service is my biggest reason for using 7shifts!!!! Questions get addressed the same day! If there’s a glitch or a feature request, they listen and will try to implement on their next update. This app has come a long way. The app is ever evolving and I see new features being added from time to time. Love the support and love the evolution. Price is also fair. 100% will recommend to any businesses!

    Pros

    A super all-in-one app that does pretty much everything. Scheduling, to time clocking, to event calendar, to messaging, to task assigning. Price is fair and function is easy to use.

    Cons

    Messaging within the app is slow and unreliable. Amount of notifications received is too much and not easily customizable. Not having the ability to show a staff’s shift from another department that work multiple departments when printing is kind of a bummer (if I am scheduled to work as a manager in admin department, I will not show up in the restaurant department even though I am assigned and appear on schedule).

    Alternatives Considered

    MakeShift and HotSchedules

    Reasons for Choosing 7shifts

    I started with Microsoft excel. It’s free, but you get what you paid for. Workarounds after workarounds. Then I tried “when I work”. It’s great, but they charge by the employee, which gets pretty expensive after 50+ people. MakeShift was recommended by our payroll company because our time clock is sync’d with MakeShift so we can effectively use labour forecast vs actual labour. But that’s the only thing good about it. Hate the fact I need to use 3 different apps - 1 for manager, 1 for staff scheduling and 1 for messenging… price is also higher too. 7shifts’s pricing is excellent. Flat fee, unlimited employees was huge. Plus the functions available was almost perfect! It hits every check mark and then some. If our time clock data (ADP) can be uploaded to 7shifts or have an integration between the two, that would be a dream come true!

    Reasons for Switching to 7shifts

    Price was the biggest decision maker. Ease of use. And the fact the dev team listen and evolve to make the end user’s experience better is the key reason for the switch. I’ve already seen over 10 major upgrades over the past 2 years. No other products out there can do what 7shifts can!

    Response from 7shifts

    Tom, thank you SO much for such a detailed review with so much thought and consideration - our entire team really appreciates it and looks forward to providing your business with value for years to come.

    Susie R.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 1.0 /10

    It’s Okay

    Reviewed on 2020-04-16

    Pros

    When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app

    Cons

    Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so.

    They make their customers pay for basic functions through the most costly package

    I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on

    I hung up on him at that point of the conversation

    I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers

    Response from 7shifts

    Hi Susie,

    Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.

    As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.

    In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.

    We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.

    Tracy B.
    Overall rating
    • Industry: Food & Beverages
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Great for small business with lots of moving parts!

    Reviewed on 2021-08-31

    It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #,...

    It pays for itself in employee management. Time off, scheduling, basic HR tasks (address, phone #, hire date, etc.) are great things to utilize.

    Pros

    I absolutely adore 7Shifts. To start off with a HUGE bonus, they have a free app for employees, so that already helps get this software in the pockets of those you're reaching. I only have 10 employees, but they are all being pulled in different directions/departments, so we're able to keep up with time off requests, coordinate with other managers and see what shifts covered where all in one place. It's incredibly easy to use once you get used to it!

    Cons

    I don't like that you can't post events for certain departments. Ex: the taproom has trivia on Wednesday. The Brewery has a brew day, cleaning, etc. scheduled and there's not a brewery specific place to post.

    This is small, but something that would help. I would also LOVE an end of day logbook feature.

    Alternatives Considered

    HotSchedules, Hubstaff and When I Work

    Reasons for Choosing 7shifts

    We were using a spreadsheet and it was getting impossible to keep up with the schedule. I went from a basic spread sheet, taking about an hour to schedule 8 employees to now 20 minutes tops across 3 departments.

    Switched From

    Microsoft Excel

    Reasons for Switching to 7shifts

    Price, ease of use, had features I needed.

    Response from 7shifts

    Thanks for the detailed review Tracy! We love your feedback and am happy to hear that 7shifts has provided so much value to your business.

    Chris R.
    Overall rating
    • Industry: Restaurants
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Stacked and Folded Social House Review of 7Shifts

    Reviewed on 2021-08-31

    Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the...

    Overall it is a solid product, very happy with it!! I feel it blows Hot Schedules out of the water!!

    Pros

    Ease of use, lay out, certain reports. Ease for staff to communicate and input their availability and time off requests. It is user friendly on the front end.

    Cons

    Better labor forecasting, actual v forecasted, Day part labor separation ( lunch v dinner) and real-time labor v forecasted v last week ( or last quarter or last year). Being able to break down the sales by day part along with labor would be fantastic. Also the "optimal labor" tool is pretty weak and the graph used is not helpful.
    Tip pooling or tip reporting enhancements. I have three cashiers on, having them the program able to split up the group tips by hours worked on that shift.

    Alternatives Considered

    HotSchedules, ADP Workforce Now, Compeat and When I Work

    Reasons for Switching to 7shifts

    I liked the way it looked, the ease of learning it and the great support staff when we first started!!! Their patience and understanding was just awesome!!!

    Response from 7shifts

    Thanks for the review Chris!

    Showing 5 reviews of 867 Read all reviews

    7shifts FAQs

    Below are some frequently asked questions for 7shifts.

    7shifts offers the following pricing plans:

    14-day free trial, no credit card required. Comp: free for up to 10 employees and 1 location max. Appetizer: from $17.99/month/location (billed annually) or $19.99/month/location (billed monthly) - for up to 20 employees! Entrée: from $39.99/month/location (billed annually) or $43.99/month/location (billed monthly) - for up to 30 employees! The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees! Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains. 7shifts also offers volume discounts for franchises, restaurant groups and chains.

    7shifts has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    7shifts supports the following languages:

    English, French, Spanish

    7shifts supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    7shifts integrates with the following applications:

    ADP Workforce Now, CAKE, CAKE POS, Clover, Lightspeed Retail, MYR POS, NCR Aloha, QuickBooks Online Advanced, Revel Systems, Rezku POS, Square Point of Sale, Squirrel POS, Toast POS, TouchBistro, Upserve, Wagepoint

    7shifts offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for 7shifts.