About 7shifts

Solve your restaurant scheduling woes with 7shifts. This robust platform empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with a veritable toolbox of applications. Tackle employee scheduling, communication, labor compliance, and engagement easily and affordably. This platform solves challenges, reduces, costs, and saves time.

Here’s how your restaurant can benefit from 7shifts:

- Cut time spent scheduling by 80% and get, an average of 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.

- Reduce calls and texts by 70% with built-in communication tools like chat and Announcements.

- Integrate your scheduling to your POS and payroll systems to unlock efficiencies that can save 3% on labour costs with our Optimal Labour tool.

- Lower employee turnover by 13% with engagement statistics for each location, plus a leaderboard to highlight the most and least engaged employees.

- Drive efficiency by tagging employees to specific tasks to increase completion by 135%.

- Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more.

- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with the Tip Pooling feature. Save 8 hours of admin time and integrate your POS and Payroll systems.

- Stay up to date and informed about maintenance or incidents with the Manager Log Book feature.

- Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more.

Trusted by over 700,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.

Pricing starting from:

US$34.99/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of 7shifts

- Integrate your POS + Payroll systems to build schedules based on projected sales (and weather) forecasts

- Complete labor compliance solutions for New York, California, San Francisco, Oregon, Seattle, and more to comply with Fair Workweek, Predictive Scheduling, and other regional labor laws

- Robust employee engagement tools to track location-specific engagement (lates, no-shows, sicks, etc) and easily identify most- and least-engaged employees with an engagement leaderboard

- Free iOS & Android mobile apps for managers and employees. Employees can view shifts, chat with coworkers, submit time-off and availability requests, swap shifts, and provide shift feedback to managers. Managers can approve or deny requests, chat with their team, view real-time sales and labor data, take shift notes, and more.

- Keep managers in-sync with the customizable Manager Log Book to update with daily shift notes, maintenance issues, event reminders, and more. A daily summary is emailed to owners and managers to review at the end of each day.

- Collect, divide and distribute tips to FOH and BOH staff easily and efficiently with Tip Pooling

- Use the weekly budget tool to keep your scheduling on track to hit your labor targets—never over- or -under-staffing

- Integrated time-tracking to better manage time, accountability, and compliance

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Canada, United States

Supported Languages

English, French, Spanish

Pricing starting from:

US$34.99/month

  • Free Version
  • Free Trial
  • Subscription

Images

7shifts Software - Create better informed, adaptable schedules
7shifts Software - Make data-informed decisions to cut labor costs
7shifts Software - Integrate 7shifts to your existing payroll and POS systems
7shifts Software - FOH and BOH scheduling across multiple locations
7shifts Software - Highlight high achievers and pin-point coaching opportunities
7shifts Software - Collect, divide and distribute tips easily
7shifts Software - Communicate from anywhere
View 8 more
7shifts video
7shifts Software - Create better informed, adaptable schedules
7shifts Software - Make data-informed decisions to cut labor costs
7shifts Software - Integrate 7shifts to your existing payroll and POS systems
7shifts Software - FOH and BOH scheduling across multiple locations
7shifts Software - Highlight high achievers and pin-point coaching opportunities
7shifts Software - Collect, divide and distribute tips easily
7shifts Software - Communicate from anywhere

Features

Total features of 7shifts: 89

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking Software
  • Audit Trail
  • Automated Scheduling
  • Availability Management
  • Benchmarking
  • Budgeting/Forecasting
  • Calendar Management
  • Calendar Sync
  • Chat/Messaging
  • Clock In/Out
  • Collaboration Tools
  • Compliance Management
  • Contractor Management Software
  • Cost Tracking
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Email Management Software
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Recognition Software
  • Employee Scheduling Software
  • Employee Self Service
  • Employee Time Tracking
  • Event Calendar
  • Event Management Software
  • Feedback Management
  • Forecasting
  • GPS
  • Group Scheduling
  • Labor Cost Reporting
  • Labor Forecasting
  • Leave Tracking
  • Live Chat Software
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Negative Feedback Management
  • Online Booking
  • Online Punch Card
  • Online Time Clock
  • Overtime Calculation
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Point of Sale (POS)
  • Projections
  • Punch card
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • SMS Messaging
  • Salaried Employee Tracking
  • Sales Trend Analysis
  • Schedule Distribution
  • Scheduling Software
  • Search/Filter
  • Shift Swapping
  • Sick Leave Tracking
  • Task Editing/Updating
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Third Party Integrations
  • Time & Attendance
  • Time Clock Software
  • Time Off Requests
  • Time Tracking Software
  • Timesheet Management
  • Vacation/Leave Tracking
  • Variable Workforce

Alternatives

Agendrix

4.8
#0 Alternative to 7shifts
We help small businesses across many industries better manage workforce scheduling, keep track of staff time and...

HotSchedules

4.4
#1 Alternative to 7shifts
HotSchedules is an employee scheduling tool for managing & communicating with workforces, as well as forecasting sales,...

Deputy

4.6
#2 Alternative to 7shifts
Deputy is an all-in-one employee scheduling, time & attendance, tasking & communication platform, with mobile apps...

Homebase

4.6
#3 Alternative to 7shifts
Homebase is an employee scheduling, time tracking, hiring, and communications tool for businesses and their employees...

Reviews

Overall rating

4.7 /5
(1,104)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

Already have 7shifts?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 1,104
heather
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

7shifts, not just for scheduling

Reviewed on 3/28/2019

I have found that using 7shifts significantly decreases the number of errors surrounding scheduling...

I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.

Pros

7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules.

the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability.

the chat and announcements feature lets communication flow without messier emails and texts.

the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks.

the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.

Cons

there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.

Response from 7shifts

Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.

Ashley
Overall rating
  • Industry: Supermarkets
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

7Shifts Needs Ways to Search for Message Posts that Have Happened in the Past

Reviewed on 12/13/2022

The scheduling feature, though I do not make the work schedule, seems to work well.

The scheduling feature, though I do not make the work schedule, seems to work well.

Pros

The way the schedule is laid out on the dashboard is nice and easy to see and understand.

Cons

I need a way to know employee phone numbers when they are not scheduled. On the iPad app, I currently hover over their name (when they are scheduled) and their phone number appears. My coworker is somehow able to see all employee phone numbers regardless of when the person is scheduled, but we could not get access to that on another device. This brings me to another issue: the ability to use all of the features pan-device. It seems like some employees can get some information on some devices, but we cannot find/use every feature on every device, app or website. In the communication/messaging area, we need to be able to bold, underline, and italicize, just like in an email. We need to be able to search for messages, just like in emails.This software is very slow on every device I have used, and in multiple internet connectivity areas. Sometimes a customer is asking for a particular employee. Rather than physically walking around and searching our 4500 sq ft store and office space that's in a separate area, it would be nice to be able to check 7Shifts to see if that person is even working—alas, I can usually walk the entire floor and check three separate office spaces BEFORE the 7shifts Dashboard loads.

Amy
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to Use could use some work on integration

Reviewed on 12/13/2022

Good service for the money!

Good service for the money!

Pros

The at your hands mobile app is the best!

Cons

The integration with toastDoesn't always recognize new employees, swaps, etc

Chelsea
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Much aloha for 7shifts!

Reviewed on 12/14/2022

I have been very satisfied with the customer service. In Hawaii sometimes its difficult to get...

I have been very satisfied with the customer service. In Hawaii sometimes its difficult to get answers because of our time difference. But even if I miss customer service, they always get back to me in a very timely manner and I am super grateful!

Pros

I manage a restaurant that uses Toast as our POS system. The integration was easy and I love the real time information shared between both platforms. The scheduling portion of 7shifts is my favorite and the mobile access. Business needs change on a dime in food and beverage and I need all my staff members to be on the same page at all times. The messaging feature is also very crucial, we live on an island and recently Mauna Loa volcano erupted. Some of our team members live on the other side of the island. We wanted to get work out quickly and efficiently to share information and to go over safety protocols and possible plans. 7shifts allowed for us to reach all of our employees in a timely manner.

Cons

One thing I would ask 7shifts to consider is allowing for a business to customize "flags" for the schedule. For example, if I call someone off of work I would rather leave their original schedule posted for the record and indicate that I called them off.

Tricia
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Best Bang for Your Buckl

Reviewed on 12/13/2022

I don't know that we could function properly & in our budget without a scheduling program. We...

I don't know that we could function properly & in our budget without a scheduling program. We previously used Hot Schedules. It was complicated for everyone & had a lot of extra junk no one really used or needed. We moved to 7shifts & it was a breath of fresh air!!! So much easier to use, the reports it provides are fantastic & it has built in tools that guide the scheduler to meeting their labor costs. Labor is undeniably our largest expense. It is also our most important so having 7shifts help us manage that is priceless. By the way, it is NOT expensive!!

Pros

I find it to be very user friendly for our GM's that build their schedules. I also appreciate the fact that it puts our staff in charge of their schedules. If they play by the rules of 7shifts, they can really make their schedules work for them.

Cons

Customer service; chatting is not efficient & even if the tech is the one that isn't responding, you still get kicked out when the time is up.

Showing 5 reviews of 1,104 Read all reviews

7shifts FAQs

Below are some frequently asked questions for 7shifts.

7shifts offers the following pricing plans:

14-day free trial, no credit card required. Comp: free for up to 30 employees and 1 location; Entrée: from $29.99/month/location (billed annually) or $34.99/month/location (billed monthly) - for up to 30 employees; The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly) - for unlimited employees; Gourmet: contact 7shifts for a custom pricing quote for enterprise restaurants and chains; 7shifts also offers volume discounts for franchises, restaurant groups and chains.

7shifts has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

7shifts supports the following languages:

English, French, Spanish

7shifts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

7shifts integrates with the following applications:

ADP Workforce Now, Brink POS, CAKE, Clover, GoTab POS, Gusto, Harbortouch POS, Heartland Payment Processing, Heartland Payroll, Heartland Restaurant, Lightspeed, Lightspeed POS, Lightspeed Retail, MYR POS, Mad Mobile Restaurant POS, NCR Aloha, POSitouch, Paycom, Paycor, Paylocity, QuickBooks, QuickBooks Online Advanced, Restaurant Manager, Revel Systems, Rezku POS, Solink, Speakap, Square Point of Sale, Squirrel POS, Tenzo, Toast POS, TouchBistro, UltiPro, Upserve, Vexilor POS, Wagepoint

7shifts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

Related categories

See all software categories found for 7shifts.