Mailgun

Transactional email API service for developers

4.5 /5 (92 reviews) Write a Review!

Mailgun Overview

What is Mailgun?

Mailgun is an email automation service built for developers. It offers a complete cloud-based email service for sending, receiving and tracking emails sent through your websites and applications. Mailgun's intelligent inbound routing and storage enables you to know exactly where your emails are ending up.

Built for developers, Mailgun is a set of APIs to integrate email. It supports all of the most popular languages including PHP, Python, Ruby, C# and Java. Tracking & analytics features, including A/B testing enable you to track all emails and maximize their chances of avoiding spam filters and reaching inboxes.

Mailgun Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Free
Value for money

0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email


Mailgun Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Intelligent routing with Mailgun
Mailgun
Mailgun reports
Mailgun's mailserver logs
Mailgun video Mailgun screenshot: Intelligent routing with Mailgun Mailgun screenshot: Mailgun Mailgun screenshot: Mailgun reports Mailgun screenshot: Mailgun's mailserver logs

Mailgun Reviews

Mailgun Reviews

Overall rating
4.5
/
5
Excellent
64

Very good
16

Average
7

Poor
1

Terrible
4

Value for Money
4.2
Features
4.3
Ease of Use
4.3
Customer Support
4.1
87% recommended this app
Lucas P.

Bare-bones but super reliable and easy to use.

I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.

It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.

I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.

I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.


Brandon M.

Incredible Deliverability, Clean Platform, Success with MailGun!

Super pleasant, great chat support, fast email support replies, always quick to help and communicate.


Adrian C.

Mailgun is awesome


Vendel E.

Good, but crap customer service

They suddenly and mistakely suspended one of my domain and took ages to get it back. They told me that their back-end service sometomes does it by mistake... not sure why it took them days and days to reply, and still not resolved after almost a week... (I was using a mid-range package, so not the the free tier.)


Verified Reviewer

Fast, Reliable and Affordable Email Provider

We use Mailgun for almost 80% of our email system, we stopped providing email directly from our servers due to DDOS and mailgun really helped us out!


Lucas P.
Industry: Information Technology & Services
Company size: Self Employed

Bare-bones but super reliable and easy to use.

Used Other for 2+ years
Reviewed on 4/26/2020
Review Source: Capterra

I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain.

It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints.

I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account.

I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data.

Pros

Inbound mail processing with spam filter
Free tier offers great sending limit
SMTP and API integration for outbound messaging

Cons

This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Brandon M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Incredible Deliverability, Clean Platform, Success with MailGun!

Used Daily for 6-12 months
Reviewed on 12/10/2019
Review Source: Capterra

Super pleasant, great chat support, fast email support replies, always quick to help and communicate.

Pros

Clean UXI for navigating the system, simple set up, clear dashboard to find issues quickly and navigate around the site. Ability to clean database lists to minimize bounce. However, the BEST part is they are free up to 10,000 emails a month, which is a ton! So to give the full custom power of connecting your domain and sending out, that's a huge value. I will get over that limit and upgrade soon, but that is an incredible way to start a relationship. Almost a year of free service to use their system versus my server.

Cons

I actually have not found anything that I do not like. Many will complain about high bounce rates or going into spam. I find that issue arrises on multiple factors outside of mailgun control, such as the receiving server, and the mail habits of the person opening it, do they get a bunch of spammy mail already? And was the mail piece written in a poor nature, this increases spam folder direction, however, they do have dedicated IP service for those wanting to mitigate one area of cause for spam direction. Again, never been my experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Adrian C.
Industry: E-Learning
Company size: 2-10 Employees

Mailgun is awesome

Used Daily for 2+ years
Reviewed on 10/1/2020
Review Source: Capterra

Pros

Easy to deploy, they even have an iOS SDK. I use it to deliver automated emails for my app (welcome emails, password reset, announcements, etc).

Cons

There are currently no cons for me with this software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vendel E.
Industry: Information Technology & Services
Company size: 2-10 Employees

Good, but crap customer service

Used Daily for 2+ years
Reviewed on 7/28/2020
Review Source: Capterra

They suddenly and mistakely suspended one of my domain and took ages to get it back. They told me that their back-end service sometomes does it by mistake... not sure why it took them days and days to reply, and still not resolved after almost a week... (I was using a mid-range package, so not the the free tier.)

Pros

Easy to setup and use in WHM
Clean and userful dashboard

Cons

Customer service is slow and useless
More expensive compare to others

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 2-10 Employees

Fast, Reliable and Affordable Email Provider

Used Daily for 1+ year
Reviewed on 8/7/2020
Review Source: Capterra

We use Mailgun for almost 80% of our email system, we stopped providing email directly from our servers due to DDOS and mailgun really helped us out!

Pros

The best would be their free tier, they recently changed their free tier but you still get free 1k+ emails per month. This is thier "pay as you use" tier. Very usefull if you're still new as you get all the features of a paid service. Very cheap even when you exceed the free emails.

Cons

I wish they have a lower tiered plan like $5 or $10 a month for low traffic sites. As a developer not all sites needs 10k emails a month.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.8/10
Based on 92 user ratings
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Mailgun Pricing

Mailgun Pricing

Starting from
N/A
Free Trial
Free
Value for money

0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email

0-10,000 emails: Free
Next 500,000 emails: $0.00050 /email
Next 1,000,000 emails: $0.00035 /email
Next 5,000,000 emails: $0.00010 /email
Any additional emails: $0.00010 /email

Value for Money
4.2/5
Based on 92 user ratings
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Mailgun Features

Mailgun Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.3/5
Based on 92 user ratings
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Categories

Additional information for Mailgun

Additional information for Mailgun

Key features of Mailgun

  • A/B testing using tags
  • Advanced message handling
  • Batch sending
  • Bounce handling
  • Client & device tracking data
  • Complaint handling
  • Detailed email & event tracking
  • Detailed logs & analytics reporting
  • Dynamic queueing
  • Event webhooks & API
  • Geo & link performance
  • IP allocation management
  • Intelligent routing/forwarding
  • Personalization
  • Scheduled delivery
  • Simple API's
  • Spam filtering
  • Template variables
  • Unsubscribe handling
  • White-labeled domains

Benefits

  • Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent.

  • Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters.

  • Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email.

  • Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails.

  • Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs.

  • Mailgun FAQs

    Mailgun FAQs

    Below are some frequently asked questions for Mailgun.

    Q. What type of pricing plans does Mailgun offer?

    Mailgun offers the following pricing plans:

    Pricing model: Free

    Free Trial: Not Available

    0-10,000 emails: Free Next 500,000 emails: $0.00050 /email Next 1,000,000 emails: $0.00035 /email Next 5,000,000 emails: $0.00010 /email Any additional emails: $0.00010 /email

    Q. What are the main features of Mailgun?

    Mailgun offers the following features:

    • A/B testing using tags
    • Advanced message handling
    • Batch sending
    • Bounce handling
    • Client & device tracking data
    • Complaint handling
    • Detailed email & event tracking
    • Detailed logs & analytics reporting
    • Dynamic queueing
    • Event webhooks & API
    • Geo & link performance
    • IP allocation management
    • Intelligent routing/forwarding
    • Personalization
    • Scheduled delivery
    • Simple API's
    • Spam filtering
    • Template variables
    • Unsubscribe handling
    • White-labeled domains

    Q. Who are the typical users of Mailgun?

    Mailgun has the following typical customers:

    Large Enterprises, Public Administrations, Mid Size Business

    Q. What languages does Mailgun support?

    Mailgun supports the following languages:

    English

    Q. What type of pricing plans does Mailgun offer?

    Mailgun has the following pricing plans:

    Free

    Q. Does Mailgun support mobile devices?

    We do not have any information about what devices Mailgun supports

    Q. What other apps does Mailgun integrate with?

    Mailgun integrates with the following applications:

    Akita, ChargeOver, Clevertim, Imagine Mobile Church, ProjectManager.com, Rejoiner, Salesmachine, Stamplay, Xplenty, Zapier

    Q. What level of support does Mailgun offer?

    Mailgun offers the following support options:

    FAQs, Knowledge Base, Online Support