--- description: Detailed reviews on Zoho SalesIQ based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zoho SalesIQ with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho SalesIQ Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Zoho SalesIQ](/software/101511/zoho-salesiq) # Zoho SalesIQ Canonical: https://www.getapp.ca/software/101511/zoho-salesiq Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/101511/zoho-salesiq?page=2) > Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform to unify your marketing, sales, and customer support efforts. Increase your team's productivity seamlessly using powerful automation and chatbots to collect data and respond to queries. > > Verdict: Rated **4.4/5** by 98 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho SalesIQ A detailed list of your visitors sorted based on the criteria that matter the most to your business. A codeless website chatbot builder that lets you build a fully functional chatbot for your website without writing a single line of code. In-built audio call and screen share features to solve complex queries with ease. Proactive chat triggers to reach out to your customers at the right touchpoint. Instant messaging channels like WhatsApp, Instagram, and Facebook to bring all your customer communication into a single dashboard. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 98 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Free: 3 users Connect with 10k visitors / month Basic: $10/ month / user Connect with 50K visitors / month Professional: $17/ month/ user Connect with 100K visitors / month Enterprise: $25/ month / user Connect with 200k visitors / month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Albania, Algeria, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina and 169 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Automated Routing - Autoresponders - Behavior Tracking - CRM Software - Campaign Management Software - Canned Responses - Chat/Messaging - Chatbot Software - Code-free Development - Collaboration Tools - Communication Management - Contact Database - Contact Management Software - Content Creation ## Integrations (49 total) - AWeber - ActiveCampaign - Aurea Campaign Manager - BigCommerce - Breeze - CS-Cart Store Builder - Campaign Monitor by Marigold - Clicky - CoreCommerce - Drupal - GAO Telephony - GetResponse - Google Analytics 360 - HappyFox Help Desk - HubSpot Marketing Hub ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) ## Related Categories - [Live Chat Software](https://www.getapp.ca/directory/561/live-chat/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) - [Sales Engagement Platform Software](https://www.getapp.ca/directory/2791/sales-engagement-platform/software) - [Chatbot Software](https://www.getapp.ca/directory/2795/chatbot/software) - [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software) ## Alternatives 1. 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Full tracking of individuals coming to your site, scoring to help sift the diamonds from the rough, filters to let you concentrate on high valued targets, automated scripted interactions or good old fashioned one-on-one chats. Seamless integration with the CRM, and a mobile app that actually works, and the ability to have sales, support, and any other departments you have work together to help customers. It’s almost perfect. > > **Cons**: If you have gaps in coverage, the missed chat queue is not as well refined as it should be. For instance, you can't sort by the name or email to identify duplicates, and you can't see what country they came from without clicking each entry, making dividing the queue based on location difficult. > > We are a small company, so any missed interactions with customers is painful. Having SalesIQ lets us have instant contact and actively engage those who might not otherwise do anything more than check out our website. ----- ### "Helps in managing live chat, but wish we could have more automation" — 3.0/5 > **Karishma** | *January 18, 2023* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles. > > **Cons**: The reporting and analytics are subpar. Tried asking their support about what the metrics mean and how they are calculated, but did not get clear answers.Chatbot automation is very complicated. Very difficult to set up chatbots, the UI is super complex to understand. ----- ### "Great live chat tool" — 5.0/5 > **Swadesh** | *March 31, 2022* | Environmental Services | Recommendation rating: 9.0/10 > > **Pros**: I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM. > > **Cons**: Nothing much to dislike, one thing maybe is that the status stays as Live even if you've closed the app and I have to always change my status to offline. So would be great if it automatically does that. > > Overall, the experience has been good. It's the best solution we've found for live website chat and we're excited to explore the other features in the coming months. ----- ### "Best tool for website visitor tracking and live chat" — 4.0/5 > **Neha** | *April 19, 2018* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: It is very easy to integrate into the website and is also really appreciable is the very intuitive user interface and the well working mobile application. The pricing scheme is flexible enough to meet the capacity of startups and small businesses, as there is even a free-of-charge plan available. > > **Cons**: In the free version Zoho Sales IQ offers only a limited set of features and the paid subscriptions are quite expensive in the long term. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.ca/software/101511/zoho-salesiq?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/101511/zoho-salesiq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data