---
description: Detailed reviews on Inspectlet based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Inspectlet with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Inspectlet Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Web Analytics Software](/directory/109/web-analytics/software) > [Inspectlet](/software/101427/inspectlet)

# Inspectlet

Canonical: https://www.getapp.ca/software/101427/inspectlet

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> Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement and keypress interaction\!
> 
> Verdict: Rated **4.0/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Inspectlet

Learn priceless information from observing your potential customers. See exactly what users are looking for and how they use your site. Understand their mindset and increase your conversion rate. Discover where visitors are getting confused on your site and what's getting their attention.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 30 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Inspectlet

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Inspectlet offers free plans for life with no credit card required\! If you want to record more sessions or have more functionality that what our free plan offers, you can upgrade at any time. Although we don't require an annual commitment, we will offer discounts to those who are willing to make the commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- A/B Testing
- Behavioral Analytics
- Dashboard Software
- Form Analytics
- Funnel Analysis
- Heatmaps
- Real-Time Analytics
- Tagging

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software)

## Related Categories

- [Web Analytics Software](https://www.getapp.ca/directory/109/web-analytics/software)
- [Heatmap Software](https://www.getapp.ca/directory/1293/heatmap/software)

## Alternatives

1. [Lucky Orange](https://www.getapp.ca/software/112955/lucky-orange) — 4.7/5 (260 reviews)
2. [Mouseflow](https://www.getapp.ca/software/91246/mouseflow) — 4.7/5 (122 reviews)
3. [Matomo](https://www.getapp.ca/software/2053481/matomo) — 4.7/5 (62 reviews)
4. [Microsoft Clarity](https://www.getapp.ca/software/2051298/microsoft-clarity) — 4.8/5 (56 reviews)
5. [Hotjar](https://www.getapp.ca/software/101789/hotjar) — 4.6/5 (539 reviews)

## Reviews

### "I depend on Inspectlet to get a deep understanding in how my product is being used" — 3.0/5

> **Verified Reviewer** | *July 12, 2018* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Inspectlet was so easy to setup and use.  I have 100% visibility into how my software is being used.  I can easily determine what is causing confusion with my users.  It's better than user testing since in user tests the users know someone is looking over their shoulder.
> 
> **Cons**: Sometimes I feel like it doesn't complete sessions.  From time to time the styling is off or skewed of the pages that it's showing.  These things are more rare than common, however.

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### "Good Way to Capture User Behavior on Site" — 4.0/5

> **Verified Reviewer** | *August 30, 2019* | Internet | Recommendation rating: 6.0/10
> 
> **Pros**: If you're looking for a user experience testing tool that's out of the box easy to use, Inspectlet is your guy.  You get session recording, heat maps,  set up page filters, run A/B tests, and more. You can do all of this without training. It takes just a few days, if that, to master use of this tool and it gives you actionable insights almost immediately.
> 
> **Cons**: Still get some blank recordings sometimes but nothing that would make us stop using the tool.  Wish funnel analytics was included in lower price point.
> 
> Great. It has helped us identify issues that users were having on the site, create solutions and ensure they properly addressed the problem.

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### "Get a clear idea of your customers experience" — 5.0/5

> **Verified Reviewer** | *April 17, 2019* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Inspectlet  is awesome software for anyone wanting to understand their customer’s experience better.  You get a clear idea as to how your customers are navigating your website. Not only that you also are able to view when your customers are rage clicking and becoming frustrated throughout your website.
> 
> **Cons**: You get so many recordings that it's hard to make use of them all. I think it's helpful for a site audit but I don't use it on an ongoing basis.

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### "Neat insights to customers\!" — 5.0/5

> **Verified Reviewer** | *June 21, 2017* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I can figure out why users are doing certain things, it's like I'm able to watch what they're doing and trying to do
> 
> **Cons**: So far I have not had an experience which I don't like, keep up the good work, woo hoo. &#13;&#10;&#13;&#10;Nothing else to say here.

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### "Great troubleshooting and user analysis tool" — 5.0/5

> **Jeremy** | *February 6, 2019* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Has come in clutch time after time in troubleshooting user issues as we are able to review the workflows that they went through to reach the problem.
> 
> **Cons**: Takes a little bit to get up to speed but once you are there, it's quite powerful.

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## Links

- [View on GetApp](https://www.getapp.ca/software/101427/inspectlet)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/101427/inspectlet> |
| de-AT | <https://www.getapp.at/software/101427/inspectlet> |
| en | <https://www.getapp.com/business-intelligence-analytics-software/a/inspectlet/> |
| en-AE | <https://www.getapp.ae/software/101427/inspectlet> |
| en-AU | <https://www.getapp.com.au/software/101427/inspectlet> |
| en-CA | <https://www.getapp.ca/software/101427/inspectlet> |
| en-GB | <https://www.getapp.co.uk/software/101427/inspectlet> |
| en-IE | <https://www.getapp.ie/software/101427/inspectlet> |
| en-NZ | <https://www.getapp.co.nz/software/101427/inspectlet> |
| en-SG | <https://www.getapp.sg/software/101427/inspectlet> |
| en-ZA | <https://www.getapp.za.com/software/101427/inspectlet> |
| es | <https://www.getapp.es/software/101427/inspectlet> |
| es-CL | <https://www.getapp.cl/software/101427/inspectlet> |
| es-CO | <https://www.getapp.com.co/software/101427/inspectlet> |
| es-MX | <https://www.getapp.com.mx/software/101427/inspectlet> |
| fr | <https://www.getapp.fr/software/101427/inspectlet> |
| fr-BE | <https://fr.getapp.be/software/101427/inspectlet> |
| fr-CA | <https://fr.getapp.ca/software/101427/inspectlet> |
| nl | <https://www.getapp.nl/software/101427/inspectlet> |
| nl-BE | <https://www.getapp.be/software/101427/inspectlet> |

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