FreshMail

Email marketing solution

4.4 /5 (39 reviews) Write a Review!

FreshMail Overview

What is FreshMail?

FreshMail provides all the necessary tools users need to launch an email marketing campaign. Users can create customized templates for their campaign without needing any coding skills. The software lets users create, send and follow a number of different types of marketing campaigns in addition to email, such as text messages, URL-based, API-based, optimized by weekday, periodic, A/B tests or scheduled.

With FreshMail users can easily manage all their subscriber lists. Users can import all their contacts from .cvs, .xls and upload from Basecamp and Google. Users can also track engagement with their emails - following clicks, viewing the number of opened messages, as well as seeing the location of subscribers. The software also automatically detects and removes duplicate content.

FreshMail Overview

Pricing

Starting from
€12.00/month

Pricing options

Free Trial
Subscription
Value for money

Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month.

Up to 1000 subscribers: €12/month
Up to 2500 subscribers: €21/month
Up to 5000 subscribers: €37/month
Up to 10000 subscribers: €54/month
Up to 25000 subscribers: €120/month
Up to 50000 subscribers: €207/month
Up to 75000 subscribers: €289/month
Up to 100000 subscribers: €372/month


FreshMail Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India and 3 others, Germany, Brazil, Mexico
Supported Languages
English, Polish

Media

FreshMail Campaigns
Newsletter Library
Report Snapshot
Reports Comparison
FreshMail Desktop
Wilmer Newsletter Template
Rodeo Newsletter Template
Beatus Newsletter Template
Nuntius Newsletter Template
Indusia Newsletter Template
FreshMail screenshot: FreshMail Campaigns FreshMail screenshot: Newsletter Library FreshMail screenshot: Report Snapshot FreshMail screenshot: Reports Comparison FreshMail screenshot: FreshMail Desktop FreshMail screenshot: Wilmer Newsletter Template FreshMail screenshot: Rodeo Newsletter Template FreshMail screenshot: Beatus Newsletter Template FreshMail screenshot: Nuntius Newsletter Template FreshMail screenshot: Indusia Newsletter Template

FreshMail Reviews

FreshMail Reviews

Overall rating
4.4
/
5
Excellent
23

Very good
12

Average
3

Poor
0

Terrible
1

Value for Money
4.4
Features
4.3
Ease of Use
4.3
Customer Support
4.5
90% recommended this app
Peter M.

The best platform for sending personalised newsletters

I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.


Mitchell A.

Very Happy to Reccomend

I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.


Dale G.

Great User Interface, Not So Great Everything Else

Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.


Artur J.

I enjoy using FreshMail and find it easy and useful in its price category.

Good insights about my subscribers database and possibility to clean it up from bouncing emails.


Harriet W.

Easy to learn and easy to use!


Peter M.
Industry: Internet
Company size: 10,000+ Employees

The best platform for sending personalised newsletters

Used Weekly for 1+ year
Reviewed on 8/12/2016
Review Source: GetApp

I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.

Pros

Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done.

The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.

Cons

The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mitchell A.
Industry: Design
Company size: Self Employed

Very Happy to Reccomend

Used Weekly for 6-12 months
Reviewed on 1/24/2017
Review Source: GetApp

I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.

Pros

The biggest advantage is FreshMail’s 24/7 support. At the very beginning, I had a few problems but they worked and helped me to solve them, also I got some important advice on how to avoid similar problems in the future. I appreciate the wide range of guides, blog posts, e-books and so on. I want to get the most out of my email campaigns and freshmail knows how to do it :)

Cons

I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Dale G.
Industry: Music
Company size: 11-50 Employees

Great User Interface, Not So Great Everything Else

Used Weekly for 1+ year
Reviewed on 10/1/2018
Review Source: Capterra

Due to the server issues, we did move on from Freshmail to Mailchimp, but I wouldn't say Freshmail is all that bad, they just need to do a little housekeeping, tidy up those servers and consider making English the first language of the business.

Pros

The thing that attracted me to Freshmail's email marketing platform was that, to me, it seemed to give more flexibility in terms of getting creative with the interface than other alternatives such as Mailchimp. The templates seem to have more personality and, design-wise allowed a greater level of creative freedom.

Cons

Here's the problem - I just don't think Freshmail has the cleanest servers. Unfortunately, we had issues with emails being marked as spam and had difficulties with the Freshmail customer service team in resolving this. Also, there were a few language barriers at times as they are based out of Poland and you'd find the software having random splashes of Polish now and then.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Artur J.
Industry: Marketing & Advertising

I enjoy using FreshMail and find it easy and useful in its price category.

Used Other for 2+ years
Reviewed on 11/17/2017
Review Source: Capterra

Good insights about my subscribers database and possibility to clean it up from bouncing emails.

Pros

Many high-quality templates
Easy to use
A/B testing feature
Good interface
Clear campaign wizard
Grouping messages and subscribers
Good insights

Cons

The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept
The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Harriet W.
Industry: Market Research
Company size: 11-50 Employees

Easy to learn and easy to use!

Used Daily for 6-12 months
Reviewed on 9/3/2017
Review Source: GetApp

Pros

I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.

Cons

Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8/10
Based on 39 user ratings
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FreshMail Pricing

FreshMail Pricing

Starting from
€12.00/month
Free Trial
Subscription
Value for money

Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month.

Up to 1000 subscribers: €12/month
Up to 2500 subscribers: €21/month
Up to 5000 subscribers: €37/month
Up to 10000 subscribers: €54/month
Up to 25000 subscribers: €120/month
Up to 50000 subscribers: €207/month
Up to 75000 subscribers: €289/month
Up to 100000 subscribers: €372/month

Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month.

Up to 1000 subscribers: €12/month
Up to 2500 subscribers: €21/month
Up to 5000 subscribers: €37/month
Up to 10000 subscribers: €54/month
Up to 25000 subscribers: €120/month
Up to 50000 subscribers: €207/month
Up to 75000 subscribers: €289/month
Up to 100000 subscribers: €372/month

Value for Money
4.4/5
Based on 39 user ratings
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FreshMail Features

FreshMail Features

API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Email Marketing Management
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4.3/5
Based on 39 user ratings
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Categories

Additional information for FreshMail

Additional information for FreshMail

Key features of FreshMail

  • A/B testing
  • Activity tracking
  • Auto-responders
  • Automated scheduling
  • Behavior tracking
  • CRM integration
  • Campaign planning
  • Campaign segmentation
  • Click-through tracking
  • Conversion tracking
  • Custom fields
  • Customer segmentation
  • Customizable templates
  • Data import/export
  • Drag & Drop email template editor
  • Drip email marketing
  • Email communication management
  • Email distribution
  • Email marketing
  • Email templates
  • Engagement analytics
  • Event triggered actins
  • Event triggered email
  • Forms management
  • Geolocation
  • Google Analytics integration
  • Inbox inspector
  • Mailing list management
  • Market segmentation
  • Newsletter management
  • Personalization & dynamic content
  • Real time data
  • Real time email tracking
  • Real-time email analytics and insight
  • SMS integration
  • SMS marketing
  • Scheduled emails
  • Send time optimization
  • Spam test
  • Subscriber management
  • Subscription services
  • Video tutorials, articles, how to, webinars, etc
  • WYSIWYG editor
  • Web forms

Benefits

  • With FreshMail users don't need any coding skills to create and optimize their newsletters.

  • FreshMail has an intuitive template editor. Choose a responsive template from the template library and customize it to get started on an email marketing campaign.

  • Users can create a subscriber list with FreshMail, the app will take care of everything from sign-up to managing subscriptions or unsubscribes.

  • FreshMail lets users know who is opening their newsletters and who is clicking on the links included in messages.

  • With segmentation and targeting options, users can automate their emails based on the activity and behavior of their subscribers and reach them at the right moment.

  • FreshMail FAQs

    FreshMail FAQs

    Below are some frequently asked questions for FreshMail.

    Q. What type of pricing plans does FreshMail offer?

    FreshMail offers the following pricing plans:

    Starting from: €12.00/month

    Pricing model: Subscription

    Free Trial: Available

    Payment is based on the number of subscribers on a contact list(s) or based on the number of emails sent per month. Up to 1000 subscribers: €12/month Up to 2500 subscribers: €21/month Up to 5000 subscribers: €37/month Up to 10000 subscribers: €54/month Up to 25000 subscribers: €120/month Up to 50000 subscribers: €207/month Up to 75000 subscribers: €289/month Up to 100000 subscribers: €372/month

    Q. What are the main features of FreshMail?

    FreshMail offers the following features:

    • A/B testing
    • Activity tracking
    • Auto-responders
    • Automated scheduling
    • Behavior tracking
    • CRM integration
    • Campaign planning
    • Campaign segmentation
    • Click-through tracking
    • Conversion tracking
    • Custom fields
    • Customer segmentation
    • Customizable templates
    • Data import/export
    • Drag & Drop email template editor
    • Drip email marketing
    • Email communication management
    • Email distribution
    • Email marketing
    • Email templates
    • Engagement analytics
    • Event triggered actins
    • Event triggered email
    • Forms management
    • Geolocation
    • Google Analytics integration
    • Inbox inspector
    • Mailing list management
    • Market segmentation
    • Newsletter management
    • Personalization & dynamic content
    • Real time data
    • Real time email tracking
    • Real-time email analytics and insight
    • SMS integration
    • SMS marketing
    • Scheduled emails
    • Send time optimization
    • Spam test
    • Subscriber management
    • Subscription services
    • Video tutorials, articles, how to, webinars, etc
    • WYSIWYG editor
    • Web forms

    Q. Who are the typical users of FreshMail?

    FreshMail has the following typical customers:

    Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

    Q. What languages does FreshMail support?

    FreshMail supports the following languages:

    English, Polish

    Q. What type of pricing plans does FreshMail offer?

    FreshMail has the following pricing plans:

    Subscription

    Q. Does FreshMail support mobile devices?

    FreshMail supports the following devices:

    Android, iPad

    Q. What other apps does FreshMail integrate with?

    FreshMail integrates with the following applications:

    Capsule, Cognito Forms, Convertful, LeadMaster, Nutshell, Privy, PushPushGo, Startquestion, VisitorTrack, Workato

    Q. What level of support does FreshMail offer?

    FreshMail offers the following support options:

    Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials, FAQs