About Higher Logic Thrive

Use your time engaging members and showing them value, instead of managing siloed membership and marketing applications. Everything you need is at your fingertips with Higher Logic Thrive.

Purpose-built for the member experience, Higher Logic Thrive makes finding, engaging, renewing, and communicating with members a breeze. Plus it’s easy to use and ready to go, right out of the box!

The Higher Logic Thrive portfolio contains three products: Higher Logic Thrive Platform, Higher Logic Thrive Community, and Higher Logic Thrive Marketing.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Higher Logic Thrive

- Streamline staff workflows with one easy-to-use, integrated solution

- Connect members with trusted peers to collaborate and build connections, online

- Create ongoing engagement, reaching your members wherever they are

- Read your prospects and member's digital body language to gain deeper insights into what they need, allowing you to prove the value of membership faster and easier

- Scalability – Higher Logic Thrive is meant to help you fuel your association’s growth and grow with you over time

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Not provided by vendor

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

Higher Logic Thrive Software - Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.
Higher Logic Thrive Software - Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.
Higher Logic Thrive Software - Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.
Higher Logic Thrive Software - Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.
Higher Logic Thrive Software - Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.
Higher Logic Thrive Software - See how engaged your members are so you can be sure you are providing value.
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Higher Logic Thrive video
Higher Logic Thrive Software - Bring members together 24/7. Discussions, Q&A, events, and engagement tools like automation and a mobile app – Higher Logic Thrive Community provides everything you need to bring members back from wherever they are.
Higher Logic Thrive Software - Your value proposition shines on the logged out view of Higher Logic Thrive Community. Use this valuable space to remind members and prospects about the important work your association does.
Higher Logic Thrive Software - Tailor every email or automated campaign with dynamic content, segmentation, and personalization. Integrations with your AMS or online community make adding contacts and creating compound distribution lists a breeze.
Higher Logic Thrive Software - Save time with pre-built email templates and automated campaigns based on nearly two decades of association experience.
Higher Logic Thrive Software - Refine your programs with data. Gain insight from email interactions and web tracking so you can refine your offerings and prove ROI.
Higher Logic Thrive Software - See how engaged your members are so you can be sure you are providing value.

Features

Total features of Higher Logic Thrive: 86

  • @mentions
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Advertising Management
  • Alerts/Notifications
  • Blogs
  • Calendar Management
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Segmentation
  • Chat/Messaging
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Contact Database
  • Contact Management Software
  • Content Management System (CMS) Software
  • Conversion Tracking
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Data Security
  • Discussions / Forums
  • Document Management Software
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Distribution
  • Email Management Software
  • Email Marketing Software
  • Email Reminders
  • Email Tracking Software
  • Engagement Tracking
  • Event Calendar
  • Event Management Software
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • Forum / Discussion Board
  • Gamification Software
  • Group Management
  • Ideation
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Marketing Automation Software
  • Marketing Calendar
  • Media Library
  • Member Directory
  • Membership Management Software
  • Mobile Access
  • Moderation
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Online Forums
  • Personalization Software
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Segmentation
  • Single Sign On Software
  • Social Media Integration
  • Social Promotion
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Template Management
  • Third Party Integrations
  • User Management
  • User Profiles
  • Visual Analytics
  • Website Management
  • Website Visitor Tracking
  • Widgets
  • Workflow Management Software

Alternatives

Wild Apricot

4.5
#1 Alternative to Higher Logic Thrive
WildApricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to...

YourMembership

3.8
#2 Alternative to Higher Logic Thrive
YourMembership is an affordable, all-in-one member management software built for small to mid-sized associations and...

CommUnity

4
#3 Alternative to Higher Logic Thrive
CommUnity is a must-have for the modern member-based organization that wants to foster lasting relationships with...

Salesforce Experience Cloud

4.3
#4 Alternative to Higher Logic Thrive
Enterprise community application that allows organizations to build communities that connect employees, customers, and...

Reviews

Overall rating

4.4 /5
(97)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.1/5
Customer Support Software
4.0/5

Already have Higher Logic Thrive?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 97
Kimberly
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

HL Community Platform engages members and aids committee work

Reviewed on 2018-11-07

HL community allows our members to engage each other across the country - and across generations...

HL community allows our members to engage each other across the country - and across generations (we've actually had posts from members in their 80s and 90s - so you know the ease of use is there!)
HL community also allows us better communications and project organization. (the competing product we use in this is Board BookIt.)

Pros

Ease of use for Open Forum communications is great
We have used extensively in our governance and it really organized and standardized our committee work.
Ability to integrate with Abila product
Abiilty to aid our chapters

Cons

I wish the libraries were easier to use - like Windows Explorer (does that show I'm old and not yet used to Sharepoint?)
Wish you could duplicate "events" in the calendar like committee meetings.
Wish the libraries were like google docs/share point and could be worked on collaboratively.

Mhari
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501-1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Rethinking our entire structure

Reviewed on 2019-11-19

I learned I have no unique questions! But the great news is that the community really comes...

I learned I have no unique questions! But the great news is that the community really comes together to share their experiences and answers. Every question I've had I found answers on HUG.

Pros

I love how easily configurable this platform is and how extensively I am able to customize our brand through customization. We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.

Cons

Lack of localization. As a global organization of 1.2 million members in over 180 countries, we support multiple languages (including English, Italian, Spanish, Korean, French, Portuguese, Japanese, Swedish). No being able to provide the platform in multiple languages gates off members that we would otherwise like to engage.

Alternatives Considered

Salesforce Experience Cloud

Reasons for Switching to Higher Logic Thrive

Cost, ability to integrate with our current CRM, netForum.
Jessica
Overall rating
  • Industry: Computer & Network Security
  • Company size: 5,001-10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Growing Pains to the Max

Reviewed on 2019-01-28

Frustrating and time-consuming. It's already a lot of work to strategize, evangelize, build these...

Frustrating and time-consuming. It's already a lot of work to strategize, evangelize, build these programs from scratch, and recruit members; the last stress one needs is the hurdle of getting the platform to work the way it should and getting the resources one needs to fix issues.

Pros

The fact that it is a tool that can help me run an advocacy program.

Cons

There have been lots of bugs that I have caught and have had to escalate to the Higher Logic support team. I just keep finding them and I can't launch my program because of it. Bugs have also negatively impacted my customers' experience in the 2nd program I launched. Also, the support team is not one person who knows my platform, goals, and agenda when I need assistance/have a problem, but it's multiple people who get back to me within long periods of time, often not resolving the root cause, but just the symptom, meaning the problem will probably happen again... I have communicated my dissatisfaction, and more Higher Logic people are thrown at my concerns, which only adds more chefs over the pot, and no one takes direct responsibility to resolve it=takes longer to resolve the issues. I am sure Higher Logic's intentions are good, but when it comes down to it, I can't depend on them to be there, to do things quickly, or even really fix the bugs I am finding; it has taken LOTS of time to get things resolved if we even do. My colleague had the same experience. To add: as a new user, the platform is not very straightforward to use, and I have to look for their materials, which are all over the place, or watch long videos to find the one thing I am looking for. The advocacy platform is very basic in look and feel, unless I hire someone for lots of $$ to help design it up.

Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

#1 for a reason

Reviewed on 2020-02-18

The addition of the HL community has been a great service and value to our members. Pros definitely...

The addition of the HL community has been a great service and value to our members. Pros definitely outweigh the cons.

Pros

It shows that they use their longevity and experience to improve their products based on user and client feedback.

Cons

As a single product user, it sometimes feels as if our needs are not as urgent (bug fixes, improvements).

Alternatives Considered

CommUnity, YourMembership and Wild Apricot

Reasons for Switching to Higher Logic Thrive

Overall value, quick implementation, and ease of use for members.
Sarah
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Great communities, so-so CMS

Reviewed on 2022-02-02

All of our communities and directories are hosted on Higher Logic. It functions smoothly with our...

All of our communities and directories are hosted on Higher Logic. It functions smoothly with our wordpress website, as well as our integration with MemberClicks.

Pros

Higher Logic is great for communities and directories. There's lots of automation that makes contacting members and keeping everyone up to date on things very easy. The communities make it easy for members across the globe to communicate daily, sharing the latest information, tips and tricks.

Cons

The content management system/website portion is not as powerful or customizable (without serious HTML/coding experience) as other web platforms out there.

Showing 5 reviews of 97 Read all reviews

Higher Logic Thrive FAQs

Below are some frequently asked questions for Higher Logic Thrive.

Higher Logic Thrive offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Higher Logic Thrive has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Higher Logic Thrive supports the following languages:

English

Higher Logic Thrive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Higher Logic Thrive integrates with the following applications:

Altai Systems, Aptify, Association Anywhere, ClearVantage, Cobalt, Euclid, Fonteva for Associations, GoMembers, GrowthZone, Impexium, MatrixMaxx, MemberClicks, MemberMax, MemberSuite System, NOAH, Naylor AMS, NetForum Enterprise, Nimble, ONEcount, Parature, Protech AMS, Rhythm Software, Salesforce Sales Cloud, SugarCRM, Tessitura, Wicket, YourMembership, Zapier, i4a AMS, iMIS

Higher Logic Thrive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

Related categories

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