About HubSpot Sales Hub

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

Pricing starting from:

US$50.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Belgium, Brazil, Canada, Denmark and 17 others

    Supported Languages

    English, French, German, Japanese, Portuguese and 1 others

    Pricing starting from:

    US$50.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems
    View 18 more
    HubSpot Sales Hub video
    HubSpot Sales Hub video
    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems

    Features

    Total features of HubSpot Sales Hub: 70

    • AI/Machine Learning
    • API
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling Software
    • CRM Software
    • Calendar Management
    • Calendar Sync
    • Call Management
    • Campaign Analytics
    • Campaign Management Software
    • Channel Management Software
    • Chat/Messaging
    • Client Management
    • Commission Management
    • Contact Database
    • Contact Management Software
    • Content Delivery
    • Content Management System (CMS) Software
    • Customer Database
    • Customer Segmentation
    • Customizable Fields
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Document Management Software
    • Document Storage
    • Drag & Drop
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Email Tracking Software
    • Field Sales Management
    • For Sales Teams/Organizations
    • For Small Businesses
    • For Startups
    • Forecasting
    • Inbox Management
    • Interaction Tracking
    • Lead Capture Software
    • Lead Generation Software
    • Lead Management Software
    • Lead Qualification
    • Lead Scoring
    • Live Chat Software
    • Meeting Management
    • Opportunity Management
    • Performance Metrics
    • Pipeline Management
    • Prioritization
    • Proposal Generation
    • Prospecting Tools
    • Real Time Data
    • Real Time Reporting
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Management
    • Sales Activity Management
    • Sales Automation
    • Sales Forecasting Software
    • Sales Pipeline Management
    • Sales Reports
    • Search/Filter
    • Task Management Software
    • Territory Management
    • Third Party Integrations
    • Workflow Management Software

    Alternatives

    Salesforce Service Cloud

    4.4
    #1 Alternative to HubSpot Sales Hub
    Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your...

    Customer.io

    4.7
    #2 Alternative to HubSpot Sales Hub
    Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages,...

    Pipeline CRM

    4.3
    #3 Alternative to HubSpot Sales Hub
    Pipeline is a CRM your team will actually use. Boost your business's sales pipeline and deal growth by up to 300% in...

    Salesforce Marketing Cloud

    4.2
    #4 Alternative to HubSpot Sales Hub
    Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.

    Reviews

    Overall rating

    4.5 /5
    (448)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support Software
    4.4/5

    Already have HubSpot Sales Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 448
    Juan
    Juan
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    The go-to-CRM for startups growing from small to medium fast

    Reviewed on 2021-08-31

    Hubspot is a robust CRM that can take SMB sales operations a long way.
    Keeps things simple and...

    Hubspot is a robust CRM that can take SMB sales operations a long way.
    Keeps things simple and easy to use. For advance sales analytics and marketing automation you may have to look for additional tools.

    Pros

    Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly.
    It integrates smoothly with Gmail suite products, and mainstream business tools.

    Cons

    It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

    Alternatives Considered

    Zoho CRM and Salesforce Sales Cloud

    Reasons for Choosing HubSpot Sales Hub

    Nimble was not easy to use and suffer from limited functionalities. Hubspot was a mainstream, well-known reliable and proven CRM.

    Switched From

    Nimble

    Reasons for Switching to HubSpot Sales Hub

    Hubspot was well known and cheaper
    Bart
    Bart
    Overall rating
    • Industry: Market Research Software
    • Company size: 2–10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Wish we had started using Hubspot earlier

    Reviewed on 2020-09-25

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it...

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

    Pros

    1) Grows with you
    Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.

    2) Easy sequences & follow-up
    The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.

    3) All-in-one
    The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.

    4) Community
    The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

    Cons

    1) Only community
    Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.

    2) Constant changes in pricing & feature lists
    I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.

    3) The neverending upsell
    It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

    Alternatives Considered

    Customer.io and Intercom

    Reasons for Choosing HubSpot Sales Hub

    Streak was perfect as a Gmail add-on. But it missed some features such as sequences (repeat emails).

    Switched From

    Streak

    Reasons for Switching to HubSpot Sales Hub

    We had a startup pricing benefit via our collaboration with an accelerator which lured us in. Knowing what I know, even the full pricing would have been well worth it.
    Mandy
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 6.0 /10

    New User

    Reviewed on 2020-12-03

    So far its been ok. Still just learning the ins and outs.

    So far its been ok. Still just learning the ins and outs.

    Pros

    The online help has been wonderful. Lots of options to make your business organized once you learn it.

    Cons

    The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.

    Alternatives Considered

    Salesforce Marketing Cloud and Pipeline CRM

    Reasons for Choosing HubSpot Sales Hub

    Different company

    Reasons for Switching to HubSpot Sales Hub

    free to start for a small business, comparable prices to other companies.
    Bolortuya
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    HubSpot review

    Reviewed on 2023-12-06

    Pros

    HubSpot Sales is truly a hub for all sales from leads to closing a deal. It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy tracking and pulling relevant data. Also, we can create various sales reports to track KPI's.

    Cons

    HubSpot can be expensive if you buy all the different accesses and if you have a large team, seats can get more and more expensive.

    Meredith
    Meredith
    Overall rating
    • Industry: Mechanical or Industrial Engineering
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Quickly Scale Up Your Sales Team

    Reviewed on 2021-11-04

    We are able to track what our sales team is doing and report on it in a way that is easy for...

    We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand
    We are able to track goals, hit rate, forecast, and more

    Pros

    HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.

    Cons

    It does require a dedicated person to implement but their support team is incredible

    Alternatives Considered

    Salesforce Sales Cloud and SugarCRM

    Reasons for Choosing HubSpot Sales Hub

    Act was not able to handle our business needs and is not user-friendly or geared towards modern operations

    Switched From

    Act!

    Reasons for Switching to HubSpot Sales Hub

    Price and overall offering. Best capabilities for our neds.
    Showing 5 reviews of 448 Read all reviews

    HubSpot Sales Hub FAQs

    Below are some frequently asked questions for HubSpot Sales Hub.

    HubSpot Sales Hub offers the following pricing plans:

    • Starting from: US$50.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    HubSpot Sales Hub is free to get started and will grow with you. Sales Hub Starter starts at $45 per month. Sales Hub Professional starts at $450 per month. Sales Hub Enterprise starts at $1,200 per month. See more information here: https://www.hubspot.com/pricing/sales?products=sales-hub-starter_1&term=annual

    HubSpot Sales Hub has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    HubSpot Sales Hub supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    HubSpot Sales Hub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HubSpot Sales Hub integrates with the following applications:

    Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Microsoft 365, Microsoft Outlook, SalesforceIQ

    HubSpot Sales Hub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for HubSpot Sales Hub.