About Housecall Pro
Call now to start your free trial: 833-903-2949
Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.
Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.
This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Housecall Pro
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Housecall Pro: 139
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Pros & Cons about Housecall Pro
Reviewed on 2020-10-20
My overall experience is GREAT! I've used two other software platforms and HCP by far is more...
My overall experience is GREAT! I've used two other software platforms and HCP by far is more superior!!
Pros
1. Reporting
2. User Friendly
3. With the integrated CC processing my techs are receiving 30% higher amount in tips.
4. It actually works in the field.
Cons
1. My industry doesn't have the correct work flow.
2. Not blocking time out while in the process of booking a job.
3. Refreshing the screen to ensure the schedule is the same. We have a pretty fluid schedule being Junk Removal.
Alternatives Considered
WorkizReasons for Choosing Housecall Pro
Jobber was Glitchy and support wasn't that good. Vonigo was to rigid and complicated, my teams always had to call into the office to so they didn't waste the customers time getting payment or scheduling another appt.Reasons for Switching to Housecall Pro
House call pro has marketing software built in! HCP has review software built in! HCP has a cc processor that accepts tips! Workiz didn't have any of those!!!!! Lastly I want'ed a U.S.A. based company who is local and were both in San Diego County!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
EXCELLENT
Reviewed on 2020-08-28
Pros
HCP is very easy to use and a very intuitive layout. When we tried ProjX360 and D-Tools SI, there was a HUGE initial setup required and a HUGE learning curve to figure out how to use the programs. Not HCP. Easy to use from Day 1 and it's quick and easy for new employees to learn.
One of the best things is the customer service. It's top notch. They always solve the problem, even if they have to go research and get back to me the next day (and they actually DO get back to me). They also make it easy to contact them with a button on the bottom right of the screen. Other softwares I have to scour the internet trying to find out how to contact customer service.
Cons
Would like to see more integrations and there are little things I would change here and there, but I know that's hard to do since the software covers so many different industries. A better way to pull reports would be especially good.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
good for very small business les than 5 employees
Reviewed on 2022-11-17
Better than using paper. Scheduling is best feature and better than other tools in the market (as...
Better than using paper. Scheduling is best feature and better than other tools in the market (as it exists today). Contracting, invoicing, estimating, are only for a very small company. Editing is almost impossible.Changes are made with no advance knowledge. The data importing team (material list and customer list) are wonderful. Interface to quickbooks is not closed loop and is a mess.
Pros
HCP has a good scheduling function as it is easy to see a week and move resources around easily. It needs a rolling week versus a static Monday to Friday that is currently deployed. The current scheduling feature is HCP's best feature. Hopefully they will not change it and emulate other software firms that have absolutely poor scheduling functions
Cons
Impossible to use HCP to create contracts that are legally binding. Must use docuSign or another application. Invoicing cannot be customized. It is line items based and cannot be summarized. You cannot customize messaging, and invoices end up being most frustrating for customers on big multiday jobs. You cannot create and save your invoice letters. Integration with Quickbooks is a daily challenge, search function is truly a problem with the new release, there is no logic to how jobs and estimates are stored in hcp, hcp calls "jobs" invoices. Imagine getting an hcp "invoice" before the job has even started very confusing to customers and employees until you get used to it. this is for a tiny business or for a team who has no software experience.
Response from Housecall Pro
Hi there, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at [email protected] - Thank you again.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Efficient and User-Friendly: Housecall Pro Streamlines Operations for Service-Based Businesses
Reviewed on 2023-02-27
Housecall Pro is a user-friendly software platform that offers a variety of features to help...
Housecall Pro is a user-friendly software platform that offers a variety of features to help service-based businesses streamline their operations. With its scheduling and dispatching tools, customer management features, and payment processing capabilities, Housecall Pro offers a comprehensive solution for improving efficiency and customer satisfaction. Its automation features, such as appointment reminders and follow-up emails, can help reduce no-shows and increase customer engagement. Although the pricing may be high for some businesses, Housecall Pro's flexible APIs, scalable architecture, and advanced security features make it a reliable and customizable solution for businesses of all sizes. Overall, Housecall Pro provides valuable tools for service-based businesses looking to improve their operations and grow their customer base.
Pros
As a software engineer, some of the aspects of Housecall Pro that I appreciate include its scalable architecture, flexible APIs, and advanced security features. The platform is built on modern technology stacks, such as React and Node.js, which allows for quick development and deployment of new features. Its open API architecture also enables easy integration with third-party applications and services, providing businesses with a wide range of options for customization and automation. Additionally, Housecall Pro's security features, such as SSL encryption and PCI compliance, help protect sensitive data and ensure regulatory compliance. Overall, Housecall Pro provides a solid and reliable foundation for service-based businesses to build their operations on.
Cons
I have found that the pricing can be a bit high for some businesses, especially if they are just starting out or have a limited budget. Additionally, while Housecall Pro offers many customizable features, some users have reported difficulty in customizing certain aspects of the software to their specific needs. Finally, while the mobile app is generally reliable, some users have experienced occasional slow loading times.
Response from Housecall Pro
Wow, thank you so much for your thoughtful and thorough review of Housecall Pro! We pride ourselves in having a platform that is easy to use for the user to help them grow their business and save time doing it! We offer competitive pricing compared to others in the industry, especially with all the features we have for our users. We are always working on ways to make our software more accessible, so the feedback around pricing is appreciated! If you need anything, feel free to reach out to [email protected]. Thanks again and have a great day!
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Don’t choose a premium cloud solution for scheduling and invoicing without giving Housecall a...
Reviewed on 2019-09-18
Great support both technically and from a corporate level with live events they add value as a user...
Great support both technically and from a corporate level with live events they add value as a user of the product and as a business manager/owner. Tremendous commitment to support the “pros” that make up their customer base
Pros
Ease of use, but full featured, strong mobile app as well as desktop. Integration with Quickbooks online version Also google maps integration and GPS. Online book from our website directly to the software works well.
Cons
Lack of ability to have tech to accept the jobs through the app since we work with independent contractors who can refuse jobs they don’t want. Also there does not seem to be a way for customers to choose the crew they want when booking online
Housecall Pro FAQs
Below are some frequently asked questions for Housecall Pro.Q. What type of pricing plans does Housecall Pro offer?
Housecall Pro offers the following pricing plans:
- Starting from: US$49.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager
Q. Who are the typical users of Housecall Pro?
Housecall Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Housecall Pro support?
Housecall Pro supports the following languages:
English
Q. Does Housecall Pro support mobile devices?
Housecall Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Housecall Pro integrate with?
Housecall Pro integrates with the following applications:
CallRail, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier
Q. What level of support does Housecall Pro offer?
Housecall Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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