Service resource planning (SRP) software3.8/5 (11 reviews)
NetSuite SRP provides a comprehensive, end-to-end Services Resource Planning (SRP) solution that supports an entire services business. From Customer Relationship Management (CRM) and Professional Services Automation (PSA), to accounting/Enterprise Resource Planning (ERP), NetSuite SRP supports the complete bid-to-bill lifecycle with a powerful Software-as-a-Service (SaaS) suite. With NetSuite SRP you will complete projects more quickly, generate invoices accurately and efficiently, and decrease accounts receivable cycles. Gain complete visibility into and control over the entire business—in realtime, from the moment a new opportunity is identified through to project delivery, invoicing and revenue recognition, all while eliminating double entry and costly systems and integrations management overhead.
NetSuite SRP is our choice for management of resources and financials on projects. The comprehensive integration with NetSuite financial accounting and the large automation possibilities allow us to manage about 20 projects per operations officer. Project resources clock their time, expenses, and travel orders directly in NetSuite, Project Managers produce the invoice and review profitability, and Accountants and Controllers see the according invoices, supplier bills, expense reports, and journals for accruals and exchange rate adjustments trickle in on the GL.
powerful invoicing and revenue management functionalities based on charges
fully integrated with NetSuite ERP (reporting on projects in every financial report)
large automation possibilties
standard forms overloaded
more reports required (especially on resource utilisation)
Just an employee who records time using this tool, so I don't get to use all of the functionality, but I'd say from my standpoint it's a generally okay tool. Minor frustrations don't hinder it, though there's room for improvement.
The ability to see time accruals and organize time by category is fantastic. It really helps to make it through projects efficiently, and the reporting helps everyone in the company. It's lean, and the interface makes sense for the most part.
Having to rely on others to add to categories results in human error usually, meaning time can't be reported unless everyone's game is on point. There aren't ways to prod people with reminder emails if they don't respond either so it might be weeks for something to get approved, and by the it's too late - unless you can see your representative in person.
There are better PSA available in the market at the competitive Price Range
- Strong Resource Management Capabilities
-Deeply integrated with Netsuite Financials since they are in common platform
- Cost Effective
- Clunky and unfriendly UI, Tools doesn't look like the current generation tool
- Timesheet UI is not userfriendly
- Not so good Mobile Application
- Agile Methodology is not supported for Project Management
- Integration framework is weak
Has a lot of features and options for setting up projects and resources. It also has a really good time sheet program.
We found it had slow/poor performance. It was very buggy and the reports were lacking. They could contain more detailed information.
Its highest asset is its ability to service all aspects of the your business in one package. From the initial CRM and Sales management to project workflow and resource management to billing and all financial reporting. You have the ability to see these touch points historically as they occur and through KPIs. Scripting can be used to customize any data or reporting needs. Some needed enhancements include: ability to generate PDF forms on project records, ability to generate overall project profitability that includes labor and out of pocket costs in one report, better integration with outlook email and calendar. Currently without NetSuite we would definitely require more staff to process requests and address our day to day needs from our internal clients.
• Streamline operations and drive profitability by optimizing the entire services business lifecycle.
• Faster project completion, better resource utilization, more accurate and efficient invoices.
• Increase visibility across your business, including forecasts, resources, projects and KPIs.
• Support the way your services teams work and enable productivity with anytime, anywhere web and mobile access.
• Gain real-time, global business management and financial consolidation.
Below are some frequently asked questions for NetSuite SRP (Service Resource Planning).
NetSuite SRP (Service Resource Planning) offers the following pricing plans:
Free Trial: Not Available
NetSuite SRP (Service Resource Planning) offers the following features:
NetSuite SRP (Service Resource Planning) has the following typical customers:
Large Enterprises, Mid Size Business
NetSuite SRP (Service Resource Planning) supports the following languages:
We do not have any information about what NetSuite SRP (Service Resource Planning) pricing plans
We do not have any information about what devices NetSuite SRP (Service Resource Planning) supports
NetSuite SRP (Service Resource Planning) integrates with the following applications:
NetSuite SRP (Service Resource Planning) offers the following support options:
Online Support, Phone Support