--- description: Detailed reviews on Toonimo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Toonimo with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Toonimo Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Toonimo](/software/100997/toonimo) # Toonimo Canonical: https://www.getapp.ca/software/100997/toonimo > Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and customized graphical coach marks that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Toonimo Reduce support costs Guide users through complex funnels Improve user engagement Drive conversion rates and upsell Improve customer experience Increase sales and revenues Encourage self service Onboard new subscribers Increase customer retention Introduce new features ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Toonimo - **Location**: New York, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7,200.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Toonimo is a SaaS product. We work with you to customize a plan to fit your specific business needs and volume and to ensure you get cost effective results. Custom plans are available on a cost per usage or unlimited usage for our top tier customers. - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Italy, Japan, United Kingdom, United States ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asynchronous Learning - Audience Targeting - Behavior Tracking - Behavioral Targeting - Blended Learning - CRM Software - Campaign Segmentation - Certification & Licensing - Chatbot Software - Content Analytics - Content Creation - Content Management System (CMS) Software - Contextual Guidance ## Integrations (3 total) - Conversational Cloud - Google Analytics 360 - LiveChat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.ca/directory/231/customer-service/software) - [Customer Support Software](https://www.getapp.ca/directory/562/customer-support/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Personalization Software](https://www.getapp.ca/directory/609/personalization-behavioral-targeting/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) ## Alternatives 1. [Intercom](https://www.getapp.ca/software/91379/intercom) — 4.5/5 (1131 reviews) 2. [Whatfix](https://www.getapp.ca/software/101353/whatfix) — 4.6/5 (77 reviews) 3. [Thought Industries](https://www.getapp.ca/software/104953/thought-industries) — 4.6/5 (79 reviews) 4. [Userlane](https://www.getapp.ca/software/106483/userlane) — 4.5/5 (47 reviews) 5. [WalkMe](https://www.getapp.ca/software/91256/walkme) — 4.4/5 (63 reviews) ## Reviews ### "Toonimo - Excellent Tool \!" — 5.0/5 > **Itay** | *March 4, 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Used by non developers and developers. Easy to use, quick, supports our SDLC and all security requirements. We recommend it > > **Cons**: So far it's the best digital adoption platform solution we tried. > > Great team, support. Initially we took a look at the major competitors but really glad we went with Toonimo and their audio features. much more engaging. ----- ### "A very good demo/walkthrough software" — 5.0/5 > **Verified Reviewer** | *April 3, 2018* | Recommendation rating: 8.0/10 > > **Pros**: Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site. > > **Cons**: I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly. It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality. > > If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools. ----- ### "Great service, cool product" — 4.0/5 > **Sari** | *February 13, 2015* > > Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way. ----- ### "Simple, Effective, Fast" — 5.0/5 > **Scott** | *February 5, 2015* | Marketing & Advertising > > We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go. ----- ### "Easy to use. Great support" — 5.0/5 > **Ben** | *July 14, 2016* | Accounting Software | Recommendation rating: 10.0/10 > > **Pros**: I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website ## Links - [View on GetApp](https://www.getapp.ca/software/100997/toonimo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data