Perkville

4.7 (35)
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Rewards & loyalty program app

About Perkville

Perkville offers a way to create, manage and track customer loyalty programs, while also taking advantage of customer referrals through promotional rewards. The app lets you create customer reward programs based on a point system. You can specify how much points an individual action earns, such as 5 points for a Tweet, or 50 points for referring a friend. You can then specify what rewards customers receive when they reach a certain amount of points. For example, a 10% discount for 200 points.

Perkville keeps everyone updated on all loyalty program activities, with email notifications informing customers of their point balance and how much more points they need to claim a reward. Customers can also check their point balance online anytime. Your customers can refer their friends directly though Perkville by importing contacts from Hotmail, Yahoo Mail and Gmail. They can also refer friends through social media on Facebook or Twitter. Customers can redeem their gifts online and select the store location where they would like to collect it. All of this activity is then recorded and reported in Perkville for you to assess.


Key benefits of Perkville

  • Perkville integrates with your POS (point of sale) or scheduling system

  • List your store or business in Perkville's online "Places" directory

  • Customers can refer friends through email or social media and earn points

  • Customers can earn points by tweeting and posting on Facebook

  • Set up notifications to encourage customers to continue earning points

  • Customers can exchange points for "perks" (rewards) online

  • The friends that are referred by customers receive offers via email that they can claim at your business

  • Generate reports for a specific time frame to see names, emails, location of last transaction, POS location ID of last transaction, and points earned.

  • Images

    Perkville Software - Perkville loyalty campaign reporting
    Perkville Software - Redeem gifts online with Perkville
    Perkville Software - Customers can refer and promote on social media to earn points in Perkville
    Perkville Software - Customers can send referral emails though Perkville
    Perkville Software - Send point balance notification emails through Perkville
    Perkville Software - Create a reward program in Perkville
    Perkville Software - Perkville point of sale integrations
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    Perkville video
    Perkville video
    Perkville Software - Perkville loyalty campaign reporting
    Perkville Software - Redeem gifts online with Perkville
    Perkville Software - Customers can refer and promote on social media to earn points in Perkville
    Perkville Software - Customers can send referral emails though Perkville
    Perkville Software - Send point balance notification emails through Perkville
    Perkville Software - Create a reward program in Perkville
    Perkville Software - Perkville point of sale integrations

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    Reviews

    Overall rating

    4.7 /5
    (35)
    Value for Money
    4.6/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.7/5

    Already have Perkville?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 35
    Val
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Best in Service

    Reviewed on 2024-04-15

    Pros

    The ability of members involvement in the facility.

    Cons

    nothing, They are great. Adding more options

    Sarra
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Perkville Program Review

    Reviewed on 2023-12-08

    Pros

    We love the referral program for new guests. When a current guests refers a friend or family member the program automatically sends out an email. Once the new guest comes in the points are automatically assigned to the proper guest. This has really helped with bringing in some new guests for our business.

    Cons

    Sometimes we have had issues about Perkville updating points for our guests when they purchase a product or service. It can just randomly stop assigning points without us knowing anything about it until a guests brings it to our attention. On the other hand the customer service to help re-assign these points is amazing.

    Marissa
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 7.0 /10

    Perkville for Gym Members

    Reviewed on 2024-03-19

    Pros

    Perkville is a great way to retail members and reward them for their hard work. I love that members receive points just for checking into the gym, which gives them just another incentive to come. I like that we can add/edit perks anytime we want and we can include local businesses in the rewards.

    Cons

    The customer support is very frustrating at times. I sometimes have to send multiple messages to get a response and when/if I do, it usually takes a while to hear back.

    Stefania
    Stefania
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 2.0 /10

    Almost Really Great

    Reviewed on 2019-10-20

    Great customer service, but expensive for only having limited functions

    Great customer service, but expensive for only having limited functions

    Pros

    The syncing with MINDBODY online, the easy to use interface

    Cons

    There is no email newsletter or text messaging function

    Rob
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Large Fitness Club With Two Locations & Variety of Services

    Reviewed on 2022-06-17

    Perkville has been great for our business. We have added over 3000 new members using this program...

    Perkville has been great for our business. We have added over 3000 new members using this program since launching in June 2020.
    The customer service is great. They reply promptly and generally with accuracy.

    Pros

    Referral Tracking - Building our lead funnel, awarding points automatically, integrated with CRM
    Loyalty Building - Awarding members for checking in and using club services
    Bonus Earnings - Allow us to reward certain behaviours depending on the time of year
    New features being released - Challenges are how many consumers engage with fitness in 2022

    Cons

    Limited earning activities available - This is mostly due to a lack of API access to our member management system - Club Automation
    It would be great to see more automated message capabilities - SMS/notification if they check in 4 times in a week after not visiting for a few weeks, etc.

    Showing 5 reviews of 35 Read all reviews

    Perkville FAQs

    Below are some frequently asked questions for Perkville.

    Perkville offers the following pricing plans:

    • Free Trial: Available

    Contact Perkville for pricing details

    Perkville has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Perkville supports the following languages:

    English

    Perkville supports the following devices:

    We do not have any information about what integrations Perkville has

    Perkville offers the following support options:

    FAQs/Forum, Knowledge Base Software, Chat

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