About Perkville
Perkville offers a way to create, manage and track customer loyalty programs, while also taking advantage of customer referrals through promotional rewards. The app lets you create customer reward programs based on a point system. You can specify how much points an individual action earns, such as 5 points for a Tweet, or 50 points for referring a friend. You can then specify what rewards customers receive when they reach a certain amount of points. For example, a 10% discount for 200 points.
Perkville keeps everyone updated on all loyalty program activities, with email notifications informing customers of their point balance and how much more points they need to claim a reward. Customers can also check their point balance online anytime. Your customers can refer their friends directly though Perkville by importing contacts from Hotmail, Yahoo Mail and Gmail. They can also refer friends through social media on Facebook or Twitter. Customers can redeem their gifts online and select the store location where they would like to collect it. All of this activity is then recorded and reported in Perkville for you to assess.
Key benefits of Perkville
Images
Not sure about Perkville?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Kangaroo
FiveStars
TapMango
LS Retail
Reviews
Already have Perkville?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Large Fitness Club With Two Locations & Variety of Services
Reviewed on 2022-06-17
Perkville has been great for our business. We have added over 3000 new members using this program...
Perkville has been great for our business. We have added over 3000 new members using this program since launching in June 2020.
The customer service is great. They reply promptly and generally with accuracy.
Pros
Referral Tracking - Building our lead funnel, awarding points automatically, integrated with CRM
Loyalty Building - Awarding members for checking in and using club services
Bonus Earnings - Allow us to reward certain behaviours depending on the time of year
New features being released - Challenges are how many consumers engage with fitness in 2022
Cons
Limited earning activities available - This is mostly due to a lack of API access to our member management system - Club Automation
It would be great to see more automated message capabilities - SMS/notification if they check in 4 times in a week after not visiting for a few weeks, etc.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy Reward System
Reviewed on 2021-01-07
Awesome way to offer a loyalty program in our store. It sets us apart from other similar stores. It...
Awesome way to offer a loyalty program in our store. It sets us apart from other similar stores. It also keeps our customers loyal by rewarding them for shopping with us.
Pros
The software is easy to use and explain to customers. Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy. We are able to simply help them register with their phones in-store or explain over the phone. Customer service is quick and helpful with any issues that may arise.
Cons
I have not come across any cons. Any time we have a technical issue it is quickly resolved by contacting customer service.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Almost Really Great
Reviewed on 2019-10-20
Great customer service, but expensive for only having limited functions
Great customer service, but expensive for only having limited functions
Pros
The syncing with MINDBODY online, the easy to use interface
Cons
There is no email newsletter or text messaging function
Alternatives Considered
FiveStarsReasons for Switching to Perkville
It was cheaper and synced with MINDBODY- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perkville For Gyms
Reviewed on 2021-11-23
The coolest part about Perkville is how it helps engage members with different activities at the...
The coolest part about Perkville is how it helps engage members with different activities at the gym. In a way it sort of gamifies their experience and adds a nice loyalty rewards to show that we as a gym want to give back for things they are doing such as sending referrals, etc.
Pros
Perkville is a great retention tool for our gym. We love that it incentives and rewards members for things they are already doing. I.E checking in, buying smoothies, referring friends, etc etc.
Cons
We have had issues with the API not syncing well at times and several members complaining that they haven't received their points over several week periods.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Perkville is a great platform: easy to integrate, easier to use
Reviewed on 2023-05-18
Pros
We're really pleased with the Perkville platform. It was easy to integrate and easier to use. The support team is responsive and eager to help. There are a lot of self-service features/tools available but the support team is always available to help if there are questions. The Perkville support team, including our Client Success Manager, are great partners.
Cons
Due to system limitations (on our end as well), it takes at least 20 minutes for new members to appear in the Perkville system. Ideally, this would be faster.
Perkville FAQs
Below are some frequently asked questions for Perkville.Q. What type of pricing plans does Perkville offer?
Perkville offers the following pricing plans:
- Free Trial: Available
Contact Perkville for pricing details
Q. Who are the typical users of Perkville?
Perkville has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Perkville support?
Perkville supports the following languages:
English
Q. Does Perkville support mobile devices?
Perkville supports the following devices:
Q. What other apps does Perkville integrate with?
We do not have any information about what integrations Perkville has
Q. What level of support does Perkville offer?
Perkville offers the following support options:
FAQs/Forum, Knowledge Base Software, Chat
Related categories
See all software categories found for Perkville.
