About Perkville

Perkville offers a way to create, manage and track customer loyalty programs, while also taking advantage of customer referrals through promotional rewards. The app lets you create customer reward programs based on a point system. You can specify how much points an individual action earns, such as 5 points for a Tweet, or 50 points for referring a friend. You can then specify what rewards customers receive when they reach a certain amount of points. For example, a 10% discount for 200 points.

Perkville keeps everyone updated on all loyalty program activities, with email notifications informing customers of their point balance and how much more points they need to claim a reward. Customers can also check their point balance online anytime. Your customers can refer their friends directly though Perkville by importing contacts from Hotmail, Yahoo Mail and Gmail. They can also refer friends through social media on Facebook or Twitter. Customers can redeem their gifts online and select the store location where they would like to collect it. All of this activity is then recorded and reported in Perkville for you to assess.


Key benefits of Perkville

  • Perkville integrates with your POS (point of sale) or scheduling system

  • List your store or business in Perkville's online "Places" directory

  • Customers can refer friends through email or social media and earn points

  • Customers can earn points by tweeting and posting on Facebook

  • Set up notifications to encourage customers to continue earning points

  • Customers can exchange points for "perks" (rewards) online

  • The friends that are referred by customers receive offers via email that they can claim at your business

  • Generate reports for a specific time frame to see names, emails, location of last transaction, POS location ID of last transaction, and points earned.

  • Images

    Perkville Software - Perkville loyalty campaign reporting
    Perkville Software - Redeem gifts online with Perkville
    Perkville Software - Customers can refer and promote on social media to earn points in Perkville
    Perkville Software - Customers can send referral emails though Perkville
    Perkville Software - Send point balance notification emails through Perkville
    Perkville Software - Create a reward program in Perkville
    Perkville Software - Perkville point of sale integrations
    View 9 more
    Perkville video
    Perkville video
    Perkville Software - Perkville loyalty campaign reporting
    Perkville Software - Redeem gifts online with Perkville
    Perkville Software - Customers can refer and promote on social media to earn points in Perkville
    Perkville Software - Customers can send referral emails though Perkville
    Perkville Software - Send point balance notification emails through Perkville
    Perkville Software - Create a reward program in Perkville
    Perkville Software - Perkville point of sale integrations

    Not sure about Perkville? Compare with a popular alternative

    Perkville

    4.7 (28)
    VS.
    Most reviewed

    Starting Price

    No pricing found
    US$59.00
    month

    Pricing Options

    Free version
    Free trial
    Free version
    Free trial

    Features

    7
    120

    Integrations

    No integrations found
    11

    Ease of Use

    4.7 (28)
    4.5 (61)

    Value for Money

    4.5 (28)
    4.4 (61)

    Customer Service

    4.8 (28)
    4.7 (61)

    Alternatives

    Kangaroo

    4.6
    #1 Alternative to Perkville
    Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive...

    FiveStars

    4.6
    #2 Alternative to Perkville
    Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back...

    TapMango

    4.8
    #3 Alternative to Perkville
    TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants....

    LS Retail

    4.3
    #4 Alternative to Perkville
    A unified commerce software solution (ERP + POS) built on Microsoft Dynamics technology that is ideal for retailers,...

    Reviews

    Overall rating

    4.7 /5
    (28)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support Software
    4.8/5

    Already have Perkville?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 28
    Rob
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Large Fitness Club With Two Locations & Variety of Services

    Reviewed on 2022-06-17

    Perkville has been great for our business. We have added over 3000 new members using this program...

    Perkville has been great for our business. We have added over 3000 new members using this program since launching in June 2020.
    The customer service is great. They reply promptly and generally with accuracy.

    Pros

    Referral Tracking - Building our lead funnel, awarding points automatically, integrated with CRM
    Loyalty Building - Awarding members for checking in and using club services
    Bonus Earnings - Allow us to reward certain behaviours depending on the time of year
    New features being released - Challenges are how many consumers engage with fitness in 2022

    Cons

    Limited earning activities available - This is mostly due to a lack of API access to our member management system - Club Automation
    It would be great to see more automated message capabilities - SMS/notification if they check in 4 times in a week after not visiting for a few weeks, etc.

    Josephine
    Overall rating
    • Industry: Retail
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Easy Reward System

    Reviewed on 2021-01-07

    Awesome way to offer a loyalty program in our store. It sets us apart from other similar stores. It...

    Awesome way to offer a loyalty program in our store. It sets us apart from other similar stores. It also keeps our customers loyal by rewarding them for shopping with us.

    Pros

    The software is easy to use and explain to customers. Our customers love that we have a loyalty program that rewards them for shopping. It is easy and fast for customers to register their accounts even for those that may not be as technically savvy. We are able to simply help them register with their phones in-store or explain over the phone. Customer service is quick and helpful with any issues that may arise.

    Cons

    I have not come across any cons. Any time we have a technical issue it is quickly resolved by contacting customer service.

    Stefania
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 2.0 /10

    Almost Really Great

    Reviewed on 2019-10-20

    Great customer service, but expensive for only having limited functions

    Great customer service, but expensive for only having limited functions

    Pros

    The syncing with MINDBODY online, the easy to use interface

    Cons

    There is no email newsletter or text messaging function

    Alternatives Considered

    FiveStars

    Reasons for Switching to Perkville

    It was cheaper and synced with MINDBODY
    Jordan
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Perkville For Gyms

    Reviewed on 2021-11-23

    The coolest part about Perkville is how it helps engage members with different activities at the...

    The coolest part about Perkville is how it helps engage members with different activities at the gym. In a way it sort of gamifies their experience and adds a nice loyalty rewards to show that we as a gym want to give back for things they are doing such as sending referrals, etc.

    Pros

    Perkville is a great retention tool for our gym. We love that it incentives and rewards members for things they are already doing. I.E checking in, buying smoothies, referring friends, etc etc.

    Cons

    We have had issues with the API not syncing well at times and several members complaining that they haven't received their points over several week periods.

    Sandra
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Perkville is a great platform: easy to integrate, easier to use

    Reviewed on 2023-05-18

    Pros

    We're really pleased with the Perkville platform. It was easy to integrate and easier to use. The support team is responsive and eager to help. There are a lot of self-service features/tools available but the support team is always available to help if there are questions. The Perkville support team, including our Client Success Manager, are great partners.

    Cons

    Due to system limitations (on our end as well), it takes at least 20 minutes for new members to appear in the Perkville system. Ideally, this would be faster.

    Showing 5 reviews of 28 Read all reviews

    Perkville FAQs

    Below are some frequently asked questions for Perkville.

    Perkville offers the following pricing plans:

    • Free Trial: Available

    Contact Perkville for pricing details

    Perkville has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000

    Perkville supports the following languages:

    English

    Perkville supports the following devices:

    We do not have any information about what integrations Perkville has

    Perkville offers the following support options:

    FAQs/Forum, Knowledge Base Software, Chat

    Related categories

    See all software categories found for Perkville.