Humanity

Pros

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

Cons

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Pros

As a WFM tool, Humanity is excellent. The overall functionality and features, ease of use, ease of implementation and acceptance, excellent customer support, cost, adaptability, and "bang for bucks" is exceptional. Outweighs and out performs anything in its class, and gives the much more expensive competitors a serious challenge.

Cons

Scheduling of breaks can be a bit tiresome and fiddly. Thankfully Humanity have taken on board our (and I am sure other's) feedback and are moving to make this a better experience.

Pros

The interface is really easy to navigate and understand as you manage your schedules. You can drag and drop shifts around too, which makes switching schedules super easy. I also like how everything is color coded so it's even easier to identify different departments' schedules.

Cons

The only con I can think of is that it does require $80 per month as a minimum, even though it is only $3 or $4 per user, per month, depending on the amount of features you require. But you still have to meet the minimum which may not be ideal for small businesses who have less than 25 users. If you have a bigger staff, then this is an unbeatable option!

Pros

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Cons

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).

If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.

For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.

The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Pros

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

Cons

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.