Humanity

Humanity

Employee scheduling & workforce management

4.3/5 (214 reviews)

Humanity Overview

Humanity (ShiftPlanning) allows employers to manage their staff more easily than ever before with its robust employee scheduling and workforce management software. If you’re still using spreadsheets or pen and paper to schedule your employees’ shifts, you’re wasting precious time that could be spent on leading and inspiring your team instead of micromanaging it.

The cloud-based Humanity (ShiftPlanning) software is available to both employers and employees at all times either via web browser, tablet or smartphone. It’s perfect for service industries like restaurants and retail but can be applied to just about any vertical. Humanity (ShiftPlanning) is as popular with small businesses as it is with large corporations and can be customized to fit the needs of any organization.

What You Get:

Online Employee Scheduling - Create perfectly accurate work schedules for your team in minutes instead of hours. Never worry about schedule conflicts again. Allow employees to request shift trades and drops on their own. Notify employees whenever a new schedule is published and send them shift reminders via SMS and email. Create perfectly accurate timesheets every month that can be easily sent to payroll.

Time and Attendance Monitoring - Employees can clock in and out using Humanity (ShiftPlanning), giving you perfect timesheets every week. Save time while improving employee attendance and decreasing tardiness.

Human Resources Management - Keep your employee information and records all in one place.

Payroll Processing - Create perfect timesheets every time. Never over or underpay your staff and keep your books clean and accurate.

Pricing

Starting from
$2.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Canada, United Kingdom, United States

Supported Languages

English

Humanity Reviews

Overall rating
4.3/5
83% positive reviews
106
Excellent
72
Very good
26
Average
3
Poor
7
Terrible
Kyle C.

Scheduling Made Simple!

Used Daily for 6-12 months
Reviewed on 7/12/2016
Review Source: Capterra

ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

Pros

The strongest features of ShiftPlanning are the many methods for communicating when a worker is to work (general scheduling), when policy changes or other changes at work need to be quickly and easily assimilated to all employees (dashboard notifications), and when notifications need to be sent to just individuals (ping). All of this communication can be managed in ShiftPlanning. Workers can set up their cell phones to receive important notifications. Administrators can control which methods are mandatory and which communication methods are not. A worker can elect to be notified via email and/or text prior to their shift starting. Workers can access ShiftPlanning from any device since this a cloud-based service. Workers are able to make vacation requests ahead of time, even when there is nothing posted for the actual schedule yet. We would recommend a 2-week requirement for this type of request. Otherwise, student workers can request off via a trade shift or drop-shift option, if short notice is provided. All trades can be set to approval first by manager. It is super easy to setup different worker types by area, or by responsibilities. Thus, if you are budgeting out hours between different areas (positions) then you can easily view the subtotal for each while scheduling who should work when. It also gives you a clear distinction in schedule mode as to who can actually work during the designated times you are generating (i.e. 10 AM ' 12 PM, 1 PM ' 2 PM').

Cons

The only concern that we have is with tweaking the trade shift and trade drop feature. Workers who are shown as available for the entire shift don't have the option to select parts of a shift that they are actually available for. Important meetings or events outside of work cannot always be accounted for using the availability feature. The only way this can be done is to not use a static schedule and go to making a policy for weekly updates. Then making it the student worker's responsibility to maintain their own work availability. In our case, we want to stay with a static scheduling system to help reduce the sense of a changing hectic work schedule for our student workers. Thus, students will benefit by having the ability to select from a portion of a shift trade rather than having only the option to pick up all or none of the shift being made available.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Roy K.

Low-Hassle Shift-Planning

Used Daily for 6-12 months
Reviewed on 4/26/2019
Review Source: Capterra

Overall, Humanity is an effective way to organize employee scheduling. It is extremely easy to pick up and use, and it allows employees to have a greater freedom over their shifts through the ability to trade. Although this process is complicated at first, it definitely gets easier as you use it. The reminders are useful, and help with timeliness for shifts.

Pros

My favorite thing about Humanity is that it is incredibly easy to view and handle shifts without actually having to talk to a boss in-person. This streamlines this process, saving time for both supervisors and employees. Additionally, it has a simple and intuitive user interface and I was able to pick up most of the features without any in-depth training within several weeks. I also like that it automatically reminds you that you have a shift coming up a day before and an hour before the shift starts, thus making sure that employees are less likely to miss or be late to shifts.

Cons

The process of trading shifts is difficult, and especially difficult on the mobile app. Additionally, configuring availability hours takes a long time, however this only needs to be done once, unless availability changes regularly. The mobile app is also hard to navigate, as some of the icons can get confusing, however you won't need to do much more than clock in and out using the app - the rest can be done easily on a computer.

Response from Humanity (Shiftplanning)

Hi, Roy,
We're glad Humanity has been so useful to your team. We're always striving to upgrade both desktop and mobile app user experience, so thank you for acknowledging our efforts and providing suggestions for improvement. If you have any specific proposals, you can send them to [email protected], and for any difficulties you might experience, please feel free to reach out to our Support Team via Live Chat.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Alison S.

this program saved my business

Used Daily for 2+ years
Reviewed on 7/31/2016
Review Source: Capterra

We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.

Pros

Communication - quick and flexible. most of my 20 somethings have a phone, rarely use email and rely on apps for everything. The phone app still needs some work but it has been the end of excuses about schedules
the bulletin board keeps everyone communicating not just us to them but they communicate with each other.

Cons

Searching forward and back by months is awkward - google has the same issue with their calendars. I often need to go from a day view now to a day view months away. the path isn't intuitive

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Kevin O.

Time Saver

Used Daily for 1+ year
Reviewed on 12/18/2018
Review Source: Capterra

I manage a work study staff of 30+ students at a small college. Their work study job is not their first priority so availability, priorities, and their schedules are always changing. It's really nice to have a software to manage much of the administrative side of things. I upload the availability, spend an initial investment creating the schedule. If I have done my job correctly things pretty much run themselves throughout the rest of the semester.

Pros

Ease of updating availability for employees. Clearly seeing how many people can cover what shift. Ability for employees to drop, add, or trade shifts without me micro managing. Creating multiple classification of jobs to organize the different roles in the work place. Reporting makes it easy to submit to payroll.

Cons

The billing is a bit confusing. They bill based off of per user per month. With breaks and a rotating staff I often end up challenging the original bill I get. Customer service has always been good and responds quickly and makes changes.

Response from Humanity (Shiftplanning)

Hello, Kevin,
Thank you for the extensive review! In such a dynamic work environment, we're glad our app can provide peace of mind with managing different roles and availabilities. As for our billing process, it is set up by default to accommodate the majority of organizations, but, of course, as you have been able to tell yourself, we are always open for discussion in such specific cases such as your own. Our support team is available to you 24/7 via Live Chat on our homepage or app dashboard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Easy Shift Planning and Scheduling

Used Weekly for 1+ year
Reviewed on 4/10/2019
Review Source: Capterra

I enjoy using Humanity. It makes scheduling and planning very simple due to their great user interface. I can quickly check any upcoming shifts, and plan accordingly. I would recommend this shift planning service to anyone who needs one.

Pros

Humanity is a very easy to use program. To start off, the time availability function is very useful in scheduling. I was able to go day-by-day and show my hours of availability. This assures that you will not get scheduled on times you are not available.

Humanity also has a great layout that is simple and easy to use. It shows your upcoming shifts for the next Week, Two Weeks, and Month depending on your selection. It is a great way to visualize upcoming shifts.

Lastly, the shift trading function is invaluable. You can either drop a shift, which means that another employee has the option to pick it up, or trade. When you trade, Humanity automatically swaps your shifts. It is very easy to use and has great functionality.

Cons

One of my only qualms with Humanity is logging in. Often during log-in, it requires me to input my password a second or third time. I have a long password so this can get very infuriating at times when I know I input my password correctly. Other than than, Humanity has been a great program for me to use.

Response from Humanity (Shiftplanning)

Hi,
Thank you for the extensive review. We work hard to make the interface user-friendly, so managing schedules is straightforward and seamless for the entire team. It's great to hear we succeeded in making shift scheduling more comfortable and enjoyable for you. We checked with our Product team about the login incidents you described, and we need more details to help you resolve the issue, so please contact our Support team via Live Chat or [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Humanity Pricing

Starting from
$2.00/month
Pricing options
Free Trial
Subscription
Value for money

30-day free trial, no credit card required.

Starter: $2/user/month ($40 minimum).
Classic: $3/user/month (annual billing) or $4/user/month (monthly billing).
Enterprise: $6/user/month (annual billing) or $8/user/month (monthly billing).

Humanity Features

  • API
  • Activity Tracking
  • Automatic Notifications
  • Customizable Branding
  • Data Import/Export
  • Employee Onboarding
  • Employee Self Service
  • Performance Management
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics

  • Activity Dashboard
  • Applicant Tracking
  • Customizable Reporting
  • Employee Database
  • Employee Management
  • Employee Portal
  • Recruitment Management
  • Self Service Portal
  • Third Party Integration

Additional information for Humanity

Key features of Humanity

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Benefits

Create employee work schedules in minutes instead of hours
Say goodbye to late arrivals and miscommunication
Eliminate schedule conflicts for good
Know who’s work and who isn’t at all times
Allow staff to set their availability
24/7 access to your data from anywhere
iOS, Android and Blackberry apps available for free download
Real time updates on schedules, HR documents and everything else
Customizable options for receiving SMS and email notifications and alerts
Train and onboard new employees
Process payroll with one click
Perfectly accurate timesheets every time
Manages skills
Print schedules
Shift Acknowledgements

Humanity FAQs

Below are some frequently asked questions for Humanity.

Q. What type of pricing plans does Humanity offer?

Humanity offers the following pricing plans:

Starting from: $2.00/month

Pricing model: Subscription

Free Trial: Available

30-day free trial, no credit card required.

Starter: $2/user/month ($40 minimum).
Classic: $3/user/month (annual billing) or $4/user/month (monthly billing).
Enterprise: $6/user/month (annual billing) or $8/user/month (monthly billing).

Q. What are the main features of Humanity?

Humanity offers the following features:

  • 24/7 access online for both Schedulers & Employees
  • 3rd party integration with Excel, Google Apps, Facebook, etc
  • Calendar Sync - Outlook, iCal, Google Calendar, etc.
  • Centralized File Sharing & Staff Communication
  • Employee Shift Reminders via e-mail & SMS text message
  • Employee Vacation Scheduling & Shift Trading
  • Free Account Setup & Free Training (we want to help!)
  • Most Easy-To-Use Scheduling w/ Drag & Drop Interface
  • Online & Mobile Time Clocking w/ terminals & GPS tracking
  • Payroll Integration with 3rd party payroll providers
  • Perfect for Multiple Locations and Departments
  • Real Time Updates to Schedules, Documents & Reports
  • Staff Training & HR Document Management
  • iOS, Android & Blackberry Apps available for free download

Q. Who are the typical users of Humanity?

Humanity has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Humanity support?

Humanity supports the following languages:

English

Q. What type of pricing plans does Humanity offer?

Humanity has the following pricing plans:

Subscription

Q. Does Humanity support mobile devices?

Humanity supports the following devices:

Android, iPhone, iPad

Q. What other apps does Humanity integrate with?

Humanity integrates with the following applications:

BambooHR, Bitium, G Suite, Hubstaff, OnPay, RQ Retail Management, Zendesk

Q. What level of support does Humanity offer?

Humanity offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials