Your ultimate online community.
4.7/5 (4 reviews)Hoop.la is a completely hosted, feature-rich online community platform. Supported content includes blogs, forums, chat rooms and events, calendar, clips (photos, videos, music, and document sharing), and private messaging.
Hoop.la also supports:
Groups: can be public, private or hidden. Create unlimited number of groups within the community. You control who can create groups. Each group site has its own set of content modules (blogs, forums, clips, chat, etc.) and permissions.
Widgets: for showcasing community content on the site as well as embedding content from outside the community. In addition community content widgets can be embedded on outside sites, for the ultimate in flexibility.
Automatic Comment Spam Detection/Protection
Content organization/classification via categories and tags, as well as the ability to feature content
Advanced content posting features: WYSIWYG editor, save as draft, disable comments, mark as premium, backdate, set future publication date.
Powerful content management features- content moderation rules (by keyword, member, and other parameters), censor lists, report to moderators feature.
Surveys that are embeddable, private or public, anonymous or named, multi-question, with downloadable data.
Themes for customizing look and feel, with support for custom CSS throughout the application.
Registration settings- registration moderation, CAPTCHA option, custom profile fields, email verification, and more.
Integration with Google Analytics for advanced usage tracking.
Advanced reporting option, which includes detailed member reports, content reports, and a community health report.
Advanced permissions system for controlling exactly who can do what on the site.
Premium membership system. Any feature controlled by a permission can be designated as premium and any content can also be flagged as premium.
Integration with major social networks for sign-in and/or member profile content infusion. Twitter, Facebook, Google, Yahoo, Foursquare, Instagram are currently supported.
Content sharing via email, Twitter, Facebook, Google+, and Pinterest. Only public content can be shared (for obvious reasons).
Content notification system.
Community leader board. Hoop.la ranks all users based on points earned by performing certain actions on the site.
Member titles supported, as well as permission group badges.
Member notes (admin-only) for tracking issues with users over time.
Full RSS support.
Content and members can be followed.
Export member information via CSV anytime.
Mobile-friendly interface (full responsive design coming in Q1 2015).
Localization options (supports other languages).
Single Sign-On (SSO) supported.
SSL encryption available.
Documented APIs for integration.
Aside from features, Hoop.la Pro offers a 100% uptime guarantee within a sandboxed environment, awesome customer support (including an account manager), an emergency phone number, and a QA environment.
Thank you very much, Rich, for being part of our Hoop.la family.
Hoop.la has definitely given us the opportunity to create a very exclusive community for our members. I will admit that the RightStart process was not as intuitive as I'd hoped, and it's more of a "learn as you go" type of experience, but we're super excited with what we're going to be able to accomplish!
Pros
The robust set of features and customization is incredibly attractive. The sky is the limit when it comes to creating an environment exactly how you envisioned it.
Cons
The backend of the site could be a lot more intuitive. There are lots of workarounds that you need to do in order to implement certain actions. It's critical that you have a staff of Dev and Design cohorts working on this project - the functionality of Hoop.la on its own is not enough.
Thanks for the feedback, Briana!
My online community, rotation.org, has been using Social Strata's various community software services since 2001. They latest version, Hoop.la, is terrific for those who want a serious community message board that looks modern, user-friendly and is always being improved. And their latest version is fully responsive, which puts them ahead of all their competitors.
But the best thing about them is their company. They're quick to respond, open to suggestions, and focused on customer care.
Thanks so much Neil!
I'm so happy since we switched to Hoop.la last year. I love the platform, and the new responsive site even more. And you can't beat their customer service. They're quick to respond, and work with you to figure out glitches.
You rock, Jane! Thank you.
Essential plan starts at $999 per month, Enterprise plan available with quote. Pricing details are available online at https://hoop.la/pricing.
Below are some frequently asked questions for Hoop.la.
Hoop.la offers the following pricing plans:
Starting from: $999.00/month
Pricing model: Subscription
Free Trial: Available
Essential plan starts at $999 per month, Enterprise plan available with quote. Pricing details are available online at https://hoop.la/pricing.
Hoop.la offers the following features:
Hoop.la has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Hoop.la supports the following languages:
English
Hoop.la has the following pricing plans:
Subscription
We do not have any information about what devices Hoop.la supports
Hoop.la integrates with the following applications:
Google Analytics, Salesforce Sales Cloud
Hoop.la offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
We have used the Hoop.la platform for our On-Line forum (ogrforum.ogaugerr.com) for many years. Our forum serves over 9 million pages per month, and the Hoopla server infrastructure handles that traffic level with ease.
Our members (over 17,000 of them) love the platform. I rarely get complaints about problems, and when I do it is usually a problem on the member's computer.
On the rare occasions when I have needed to contact Hoopla Tech Support, their typical response time is measured in MINUTES. The Hoopla Tech Reps are competent, professional and they really KNOW their product. I have never had a problem they could not solve, or show me how to solve myself via an admin feature I didn't know about. Their Tech Support forum is well organized and easy to use.
Overall, I give Hoopla an A+. We are very satisfied customers.