--- description: Detailed reviews on Feefo based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Feefo with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Feefo Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Feefo](/software/100817/feefo) # Feefo Canonical: https://www.getapp.ca/software/100817/feefo > Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights. > > Verdict: Rated **3.5/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Feefo Manage all your consumer ratings and reviews from the Feefo dashboard Gather more information when a user leaves negative reviews and submit your response Share your consumers' reviews using the Feefo Facebook app Decide if you want to display ratings as a star rating, a percentage or the text feedback provided Provide Google with ratings data so that product ratings show up in Google's results pages ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 4 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Feefo - **Founded**: 2010 ## Commercial Context - **Starting Price**: £149.00 - **Pricing Details**: Feefo is designed to grow with you, which is why we offer packages for every type, and size, of business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, France, Italy, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Campaign Analytics - Campaign Management Software - Chat/Messaging - Commenting/Notes - Communication Management - Content Creation - Customer Surveys - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software ## Integrations (11 total) - Adobe Commerce - BigCommerce - LoyaltyLion - Medallia Agent Connect - Mention Me - Movable Ink - Pinterest - Shopify - Twitter/X - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Review Management Software](https://www.getapp.ca/directory/575/feedback-and-reviews-management/software) - [Customer Experience Software](https://www.getapp.ca/directory/601/customer-experience/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) - [Customer Satisfaction Software](https://www.getapp.ca/directory/1029/customer-satisfaction/software) ## Alternatives 1. [Survicate](https://www.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews) 2. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) 3. [GiveMe5.ai](https://www.getapp.ca/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 4. [Weave](https://www.getapp.ca/software/121867/weave) — 4.3/5 (668 reviews) 5. [SurveyMonkey](https://www.getapp.ca/software/2371/surveymonkey) — 4.6/5 (10426 reviews) ## Reviews ### "Great tool but weigh the cost rewards" — 4.0/5 > **Carl** | *November 25, 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Allows great feedback from customers which then allows business actions based on real feedback meaning you get a more targeted response > > **Cons**: It can be a costly tool depending on which plan you purchase. Although how much do you value business improvement insights? > > Really would reckoned it however lol into the cost and return on investment based on your company size ----- ### "Consistently Excellent Service" — 5.0/5 > **Hannah** | *May 15, 2023* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The online Feefo portal makes it easy to navigate, which makes the process of gathering feedback straightforward. Allowing us to pick apart feedback and implement processes to make our processes smoother. > > **Cons**: If we were being extremely picky, the occasional emails received by the Feefo hub support team in relation public reviews who have directly contacted Feefo requesting to review our services. We would prefer they were instructed to speak with us directly so we can provide a personal touch as part of the customer experience when using our service. > > Our sales Rep \[sensitive content hidden\] is always there to support us with anything Feefo related so we maximise the Feefo service. The campaign manager tool has helped us engage with more feedback than ever before which means we can make our services the best they can be for our customers. We like the way that Feefo allows us to show case the positive feedback to our customers through the Platinum award. ----- ### "Didn't support our Ecomm platform, Unhelpful Customer Service" — 2.0/5 > **Verified Reviewer** | *July 21, 2025* | Information Technology & Services | Recommendation rating: 1.0/10 > > **Pros**: Feefo was easy to set up, but the user interface was quite clunky and difficult for team members to use. > > **Cons**: Feefo does not have good brand recognition outside of the UK, so for our customers based in other locations, they didn't feel that they could trust Feefo and we gathered way less reviews than with a competitor software product. Customer support at Feefo was unhelpful as well. > > Not a good experience to be honest. The price for a Feefo subscription license is less than that of other products, but it's one where you get what you pay for I suppose\! It does the basic / bare minimum, but ultimately we found customer support and Feefo brand recognition to be inadequate, and they did not support integration with our ecomm platform. ----- ### "A good review-gathering solution" — 3.0/5 > **Devin** | *April 14, 2022* | Insurance Software | Recommendation rating: 5.0/10 > > **Pros**: We got a dedicated Feefo review page for our brand which showcases customer reviews. > > **Cons**: Our dev team had to set up a complicated API, it's expensive. > > Feefo is fine, but the widgets gallery is limited. It's also not a very intuitive platform, we typically have to reach out to our rep for help making changes or implementing new things. ## Links - [View on GetApp](https://www.getapp.ca/software/100817/feefo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data