Zen Planner

4.3 (247)
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Comprehensive Member & Business Software for Gyms + Studios

About Zen Planner

Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!

We offer innovative apps aimed at improving member experience at your fitness business. Our Staff Mobile App allows your instructors and coaches to check members in, create appointments, setup member profiles, have members make payments & sign documents & more. Kiosk Mode within the Staff App enables members to check-in, make payments, purchase retail, sign up for memberships & sign documents all on their own. Our Member Mobile App is designed to improve member experience outside of the your gym. Within the app your members can view your schedule, reserve their spot in class & see which of their friends have signed up for class. This app also has unique Workout Tracking features, so your members can see the workout of the day, log their results, view their results on your leaderboard & comment on and like their friends' results as well! Both our Member & Staff Apps are available on Android & Apple devices.

We proudly offer straightforward pricing plans starting at $99/month, as payment processing is included when you use our preferred U.S. payment processor. You'll never pay more for key features like embedding, workout tracking & use of our mobile apps. We don't have hidden fees, startup fees or contracts.

We've invested in your success & as soon as you become a customer, you will receive one-on-one training sessions with one of our Onboarding coaches. These sessions will teach you everything you need to know about our software, so you can take full advantage of our solution right from the start. We offer free customer support by phone, email and chat to answer any questions you may have along the way. Our helpful in-house Customer Success team boasts a satisfaction rating of 98%.

Our solution is ideally suited for martial arts & MMA schools, affiliate gyms, yoga studios and fitness studios.

Pricing starting from:

US$99.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Zen Planner

  • Our Member App for iOS and Android allows members to reserve their spot in class, view who else will be coming, record their workout results, and like and comment on their friends' results.
  • Our Staff App allows staff to check members in for classes, have members sign documents and pay bills, create member profiles, and take member profile photos.
  • Use Kiosk Mode within the Staff App to handle member check-ins, digital signatures on waivers and contracts, retail purchases and more.
  • Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.
  • Use the customized workout, skill, and martial arts belt tracking within the Member App to engage members.
  • Integration with Infusionsoft allows customers to manage members across both systems & ensure they receive the right communication at the right time.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Canada, New Zealand, United States

    Supported Languages

    English

    Pricing starting from:

    US$99.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    Zen Planner Software - Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class.
    Zen Planner Software - Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class.
    Zen Planner Software - Let your members see who else has signed up for class
    Zen Planner Software - Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device.
    Zen Planner Software - Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results.
    Zen Planner Software - Enhance your members experience in the gym with our Kiosk iPad App
    Zen Planner Software - Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App
    Zen Planner Software - Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App
    Zen Planner Software - Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App
    Zen Planner Software - The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file
    Zen Planner Software - Gym members can digitally sign documents within the App when signing up for new memberships. In-App alerts let them know when there are unsigned documents, which they can then sign through the App
    Zen Planner Software - Easily view your daily calendar & plan your day around busy classes
    Zen Planner Software - Checking members in for class is simple with our Staff App
    Zen Planner Software - Easily see which members have been checked in for class
    Zen Planner Software - See alerts, such as unpaid bills or unsigned documents, when checking members in
    Zen Planner Software - If a member has an unpaid bill, you can have them make a payment within the App
    Zen Planner Software - If a member has an unsigned document, quickly have them sign it before participating in class within the App
    Zen Planner Software - Setup and edit members' profiles within the App. You can quickly call, text or email them by clicking on icons within the App
    Zen Planner Software - Add a photo to a members' profile
    Zen Planner Software - Visually track how often members are coming in by viewing their individual attendance history in their Member Profile
    Zen Planner Software - Display current class workouts and top performers for members to view while they check-in
    Zen Planner Software - The customizable dashboard provides important business data in one easy-to-view location
    Zen Planner Software - Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type
    Zen Planner Software - Quickly access detailed information, on payments, attendance, alerts and progress, for individuals in their Member Profile
    Zen Planner Software - Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking
    Zen Planner Software - In addition to workout tracking, you can also track members' progress and results
    Zen Planner Software - Zen Planner now offers lead-generating Integrated Websites! All our websites are mobile friendly and include embedded forms and calendars, SEO optimizations and a superior support team to help make updates.
    View 33 more
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    Zen Planner video
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    Zen Planner video
    Zen Planner video
    Zen Planner Software - Within the easy-to-navigate app, members can view available classes and quickly reserve their spot with a single tap. To help with class selection, individuals can also see which of their fellow athletes have signed up for a specific class.
    Zen Planner Software - Make the app more engaging by letting your members get to know your amazing instructors better. This app-only feature enables fitness business owners to provide instructor photos and bios for every class.
    Zen Planner Software - Let your members see who else has signed up for class
    Zen Planner Software - Engage your community and increase accountability with in-app Advanced Workout Tracking features. Members can quickly check the day's workout, log their results and view your community leaderboard conveniently from their mobile device.
    Zen Planner Software - Great job! Dayummmmm! Get it girl!! Let your members show their love for one another with new in-app social features. Members can now "Like" and Comment on leaderboard results.
    Zen Planner Software - Enhance your members experience in the gym with our Kiosk iPad App
    Zen Planner Software - Members can quickly & easily check-in to classes and appointments on the Kiosk iPad App
    Zen Planner Software - Members will know right away when they've checked in successfully. If there's an issue they need to resolve, they'll see an alert within the App
    Zen Planner Software - Processing new or existing members is easy and paperless with our Kiosk iPad App. New and existing customers can sign themselves up for memberships through the App
    Zen Planner Software - The retail kiosk enables members to self-serve and “ring in” retail purchases such as a bottle of water or protein powder. Members can swipe, enter their credit card or select an account on file
    Zen Planner Software - Gym members can digitally sign documents within the App when signing up for new memberships. In-App alerts let them know when there are unsigned documents, which they can then sign through the App
    Zen Planner Software - Easily view your daily calendar & plan your day around busy classes
    Zen Planner Software - Checking members in for class is simple with our Staff App
    Zen Planner Software - Easily see which members have been checked in for class
    Zen Planner Software - See alerts, such as unpaid bills or unsigned documents, when checking members in
    Zen Planner Software - If a member has an unpaid bill, you can have them make a payment within the App
    Zen Planner Software - If a member has an unsigned document, quickly have them sign it before participating in class within the App
    Zen Planner Software - Setup and edit members' profiles within the App. You can quickly call, text or email them by clicking on icons within the App
    Zen Planner Software - Add a photo to a members' profile
    Zen Planner Software - Visually track how often members are coming in by viewing their individual attendance history in their Member Profile
    Zen Planner Software - Display current class workouts and top performers for members to view while they check-in
    Zen Planner Software - The customizable dashboard provides important business data in one easy-to-view location
    Zen Planner Software - Stay organized with daily, weekly or monthly class schedules on a calendar that's color coded by class type
    Zen Planner Software - Quickly access detailed information, on payments, attendance, alerts and progress, for individuals in their Member Profile
    Zen Planner Software - Members will no longer need to manually track workouts in notebooks or on whiteboards with Zen Planner's workout and skills tracking
    Zen Planner Software - In addition to workout tracking, you can also track members' progress and results
    Zen Planner Software - Zen Planner now offers lead-generating Integrated Websites! All our websites are mobile friendly and include embedded forms and calendars, SEO optimizations and a superior support team to help make updates.

    Features

    Total features of Zen Planner: 72

    • Activity Tracking
    • Alerts/Notifications
    • Application Management
    • Appointment Management
    • Appointment Scheduling Software
    • Attendance Management
    • Attendance Tracking Software
    • Belt Ranking Classification
    • Billing & Invoicing
    • Calendar Management
    • Class Management
    • Class Scheduling
    • Client Portal
    • Client Profiles
    • Contract/License Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Data Import/Export
    • Dues Management
    • Electronic Payments
    • Email Management Software
    • Email Marketing Software
    • Email Templates
    • Employee Management
    • Enrollments/Onboarding
    • Event Calendar
    • Event Management Software
    • Facility Scheduling
    • Fitness Plan
    • For Dance Studios
    • For Gyms
    • For Martial Arts
    • For Yoga/Pilates Studios
    • Instructor Management
    • Inventory Management Software
    • Marketing Automation Software
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management Software
    • Membership Renewals
    • Mobile App
    • Online Booking
    • Online Payments
    • Online Registration
    • Payment Processing Software
    • Point of Sale (POS)
    • Real-Time Reporting
    • Recurring/Subscription Billing
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Secure Login
    • Self Check-In/Check-Out
    • Self Service Portal
    • Social Media Integration
    • Staff Management
    • Student Management
    • Task Scheduling
    • Team Management Software
    • Template Management
    • Third-Party Integrations
    • Transaction History
    • Visitor Management Software
    • Website Integration
    • Website Management

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    Reviews

    Overall rating

    4.3 /5
    (247)
    Value for Money
    4.3/5
    Features
    4.1/5
    Ease of Use
    4.1/5
    Customer Support Software
    4.5/5

    Already have Zen Planner?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 247
    Paul
    Overall rating
    • Industry: Professional Training & Coaching
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Happy to be back!

    Reviewed on 2019-03-28

    The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the...

    The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the dashboard that will show me exactly what's going on every day at first glance. It's exciting that I can customize it as well!

    I can't say enough good things about my onboarding coach. She was and continues to be amazing support with Zen Planner. I appreciate all of her patience and genuine interest in helping me utilize the software to its​ maximum potential for my business.

    I'm looking forward to growing with Zen Planner

    Pros

    I left for about four years because I felt like the software was missing some integral parts for my business.

    Now I was needing something different and looked at Zen Planner again. The​ changes they have made over the past four years has been amazing.

    This is not a company that sits idle and is content with the status quo

    Cons

    The system is a little complex but I believe it's more to do with the novelty of it and all of its features.

    Response from Daxko

    Thanks Paul! We appreciate your feedback and are happy to hear you are enjoying the new features and updates!

    Maribel
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    Keeps me organized

    Reviewed on 2020-03-11

    I'm not the most organized person and doing all admin, billing as well a coaching my clients, Zen...

    I'm not the most organized person and doing all admin, billing as well a coaching my clients, Zen Planner helps to keep the back end of my business organized and running smoothly. The automations are great if they're set up correctly. Their customer support is amazing!! Not much waiting time and my issues are always resolved. When I started, they're pricing was pretty competitive. Although, they've gotten much pricier over the past year.

    Pros

    Having automated billing, emails and scheduling. Being able to pull billing reports at a moment's notice to see where my finances are is a plus.

    Cons

    Having so many options for reports and automations. It can be very confusing at times and sometimes having two steps to accomplish a task isn't clear.

    Alternatives Considered

    Mindbody and ClubReady

    Reasons for Switching to Zen Planner

    The price, automations and their customer support.

    Response from Daxko

    Thank you, Maribel!

    Kris
    Overall rating
    • Industry: Sports
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 0.0 /10

    Very poor software with appalling customer service

    Reviewed on 2017-04-14

    We are a martial arts school who used the software for 3 years, on the basis that while the...

    We are a martial arts school who used the software for 3 years, on the basis that while the software didn't do everything we were looking for they were putting in product feature requests to make improvements, and to fix the many bugs in the software. After 3 years they finally came back with: "I do not have a timeline for release on features that you have suggested. Any changes or additions we make to Zen Planner need to be commonly requested, and fit into the Product Team's vision for our software. As a result, some features you have requested may never be implemented."

    However I have seen many other martial arts schools request similar changes. So after initially promising everything to get you signed up, they then back track if you keep following up with them trying to get a straight answer. Continuing to try and hold them to account results in: "Zen Planner is not for everyone, and it's important that you find a system that works for you. This message is providing you with notice that your Zen Planner account will be closed" and I have also heard from several other users that this has happened to them as well.

    So they misrepresent their software, then promise to get it working, take your money - and you invest a significant amount of time setting it up, and then more time every week doing manual workarounds waiting for a fix they never intended to make. Then they just cancel your membership without giving you enough time to transition everything, particularly changing over your billing for members.

    Some of the issues are: parents signing up their kids for martial arts classes is very difficult and confusing for members. They can't use the same email for their children - who can be too young to even have their own email - and then automated emails don't send as there is no email for the member. When they try it often results in an error and they try signing up multiple times, bloating the database with duplicate registrations and memberships, which are tedious and difficult to combine, that cause errors while completing. I ended up doing more admin to fix this than signing them up manually. Then booking classes for kids is so difficult I ended up doing it manually for parents.

    Also a main feature they promote is be belt progress skill tracking - this is designed for entering a single workout for a cross fit box, and so trying to enter results and comments for a grading against all the skills is totally unusable.

    Pros

    For existing members, once you have gone through the lengthy set up process, it processes payments automatically for you, but making changes is very difficult. It is easier to just use the payment gateway provider directly and use a manual system to track it.

    They did have financial reporting - but I found them to be more trouble than they were worth, but I am a Chartered Accountant and might just have standards that are above minimalistic offering available on Zen Planner.

    Cons

    It is extreemley difficult for parents to book classes for their kids, especially for more than one child, for more than one day - as the calendar defaults to the parent -with no classes as they don't have a membership. They need to change to the first child then click on one class then reserve a place, then go back to the start for the next class & child.

    Also for automations to work the child needs an email entered, and you can't use the same email as the parent, or link them to the parent. Apparently this change is too difficult as many members asked, but they won't fix it. When the automations don't work, parents think there is an error and start another registration, which creates many duplicate records in the database. Manually combining them, updating profiles, and manually sending the "automated" emails takes more time than just doing it manually.

    The skill tracking system is also very badly designed, it is almost unusable, and takes a huge amount of time to enter if you want to record results against all the skills a martial arts student needs to know in a single session, such as a grading or pre-grading. Members can't even see what skills they need to pass if no results are previously entered, or a summary of their skills.

    Shelly
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 9.0 /10

    martial arts use

    Reviewed on 2019-05-08

    The customer service has been great in helping us resolve issues and work around systems that...

    The customer service has been great in helping us resolve issues and work around systems that aren't quite what we need.

    Pros

    We like that we can track student count/growth, attendance, belt ranking, finances, and appointments all in one place.

    Cons

    The calendar is not easy to use and often leads to errors if you don't follow certain steps.

    Alternatives Considered

    Square for Retail

    Reasons for Switching to Zen Planner

    ability to track all portions of our martial arts service in one place

    Response from Daxko

    Thank you for taking the time to review Zen Planner, Shelly!

    Diane
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support Software
    • Likelihood to recommend 10.0 /10

    Getting started

    Reviewed on 2019-05-23

    We are now in the process of building our website and it’s content. Zen Planner has made this...

    We are now in the process of building our website and it’s content. Zen Planner has made this difficult process so much smoother. I have heard horror stories from other gym owners that didn’t go with Zen Planner. I’m thankful everyday that I made the decision to go with them. Best choice ever!

    Pros

    We are opening a brand new Jiu Jitsu academy and this has been a whole new experience for us. I’m not very computer savvy, but EVERYONE at Zen Planner has been so helpful and made this so easy for someone like me. I’m very happy with this company.

    Cons

    I have had nothing but good experiences with Zen Planner!

    Alternatives Considered

    Mindbody and WellnessLiving

    Reasons for Switching to Zen Planner

    I always received call backs. Their followthrough is impecable. Our training conference calls were easy and flowing. User friendly and very knowledgeable support team.

    Response from Daxko

    Glad to hear you're happy with Zen Planner, Diane! We appreciate the feedback.

    Showing 5 reviews of 247 Read all reviews

    Zen Planner FAQs

    Below are some frequently asked questions for Zen Planner.

    Zen Planner offers the following pricing plans:

    • Starting from: US$99.00/month View Pricing Plans
    • Pricing model: Subscription
    • Free Trial: Not Available

    Zen Planner has the following typical customers:

    2–10, 11–50, 51–200, 201–500

    Zen Planner supports the following languages:

    English

    Zen Planner supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Zen Planner integrates with the following applications:

    Google Analytics 360, Keap, Mailchimp, Meta for Business, PaySimple, WordPress

    Zen Planner offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat

    Related categories

    See all software categories found for Zen Planner.