
About Zen Planner
Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!
We offer innovative apps aimed at improving member experience at your fitness business. Our Staff Mobile App allows your instructors and coaches to check members in, create appointments, setup member profiles, have members make payments & sign documents & more. Kiosk Mode within the Staff App enables members to check-in, make payments, purchase retail, sign up for memberships & sign documents all on their own. Our Member Mobile App is designed to improve member experience outside of the your gym. Within the app your members can view your schedule, reserve their spot in class & see which of their friends have signed up for class. This app also has unique Workout Tracking features, so your members can see the workout of the day, log their results, view their results on your leaderboard & comment on and like their friends' results as well! Both our Member & Staff Apps are available on Android & Apple devices.
We proudly offer straightforward pricing plans starting at $99/month, as payment processing is included when you use our preferred U.S. payment processor. You'll never pay more for key features like embedding, workout tracking & use of our mobile apps. We don't have hidden fees, startup fees or contracts.
We've invested in your success & as soon as you become a customer, you will receive one-on-one training sessions with one of our Onboarding coaches. These sessions will teach you everything you need to know about our software, so you can take full advantage of our solution right from the start. We offer free customer support by phone, email and chat to answer any questions you may have along the way. Our helpful in-house Customer Success team boasts a satisfaction rating of 98%.
Our solution is ideally suited for martial arts & MMA schools, affiliate gyms, yoga studios and fitness studios.
Pricing starting from:
US$121.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Zen Planner
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United States
Supported Languages
English
Pricing starting from:
US$121.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Zen Planner: 72
Alternatives
Square for Retail

Glofox

ASF Payment Solutions

Wodify

Reviews
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- Industry: Professional Training & Coaching
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Happy to be back!
Reviewed on 3/28/2019
The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the...
The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the dashboard that will show me exactly what's going on every day at first glance. It's exciting that I can customize it as well!
I can't say enough good things about my onboarding coach. She was and continues to be amazing support with Zen Planner. I appreciate all of her patience and genuine interest in helping me utilize the software to its maximum potential for my business.
I'm looking forward to growing with Zen Planner
Pros
I left for about four years because I felt like the software was missing some integral parts for my business.
Now I was needing something different and looked at Zen Planner again. The changes they have made over the past four years has been amazing.
This is not a company that sits idle and is content with the status quo
Cons
The system is a little complex but I believe it's more to do with the novelty of it and all of its features.
Response from Zen Planner
Thanks Paul! We appreciate your feedback and are happy to hear you are enjoying the new features and updates!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game changer
Reviewed on 3/6/2020
Just amazing! I truly have been very excited with this software and I enjoy interacting with it in...
Just amazing! I truly have been very excited with this software and I enjoy interacting with it in a daily basis.
Pros
What I liked most about this software was the amount of things that it can do to not only help manage the numbers but keep the clients engaged and happy. I am also always amazed by the competence of the customer support team who I have called several times with questions I thought would be complicated but were not to them! I really appreciate this software and I really think my customers do again. I would recommend to anybody in the martial arts industry!
Cons
I couldn't think of anything in particular that I didn't like but if I had to say something it would be that I wish it would be more engaging with my actual website. The thing is that it probably can, I just don't know how to yet.
Response from Zen Planner
Thank you Ricky!
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Good for very simple gym businesses, bad for everything else.
Reviewed on 10/16/2017
Pros
ZP lets us schedule and bill clients in one place. It spits out reasonably useful accounting summaries and can handle some email automations.
Cons
This software is the worst part of my job. Do not be fooled by their slick sales staff: this cannot perform most of the functions advertised. It can, but only in a perfect world where you gym runs exactly as ZP imagines it. In this imaginary perfect world, you'd need a team of administrators working full-time to keep your database up-to-date and functioning.
Our gym runs about 250 sessions per week. That's either classes or PT. They're all different. ZP's workout builder does not work for this. We were spending ~3 hours per day inputting workouts. It could not scale. So now we do not track workouts in the software.
We see 100 leads per week and run free trials to get them into the gym. ZP's various 'prospect' systems cannot handle this. They are not manipulatable enough to handle the different types of trials we'd like to offer. Doing so, again, would take a team of administrators. We now use a separate sales software for everyone on trial.
ZP goes down most days for 1-2 hours. 5-6 days per week. Just no software to run the gym. No attendance tracked, no bills processed, no member questions answered.
ZP's calendar never works on the first try. Literally. When I click on a staff member's calender I wait 15sec for the software to reload the full gym calendar with no changes. Then I click the staff member a second time, wait another 15sec, and only then am I rewarded with his/her calendar. With 28 staff this is not working.
Response from Zen Planner
I¿m sorry to hear your experience with Zen Planner has been less than ideal. We'd like to offer help to ensure your database is set up efficiently and give you a direct point of contact for the issues you have brought to our attention. Please reach out to our retention expert, Nick Deprez at [email protected], to get set up as your review is anonymous and we are unable to reach you directly. In response to your note about down time: we diligently track the down time of our software and are currently at 99.87% availability. This would not be possible if we were down at the rate you described. I¿ve passed your feedback about our feature compatibility and sales to our Sales Team to review and ensure we maintain transparency and honesty in our sales process.
- Industry: Sports
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
My review 10-10-22
Reviewed on 10/10/2022
I think ZP does a great job with support. That to me is super important!
I think ZP does a great job with support. That to me is super important!
Pros
Billing and scheduling is made easy through ZP which is my only function right now.
Cons
This is not a email system that is all encompassing so it makes it hard to set up a nurture program. Having it integrated with Mailchimp in a cleaner way would be great. It's not easy to manage.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
martial arts use
Reviewed on 5/8/2019
The customer service has been great in helping us resolve issues and work around systems that...
The customer service has been great in helping us resolve issues and work around systems that aren't quite what we need.
Pros
We like that we can track student count/growth, attendance, belt ranking, finances, and appointments all in one place.
Cons
The calendar is not easy to use and often leads to errors if you don't follow certain steps.
Alternatives Considered
Square for RetailReasons for Switching to Zen Planner
ability to track all portions of our martial arts service in one placeResponse from Zen Planner
Thank you for taking the time to review Zen Planner, Shelly!
Zen Planner FAQs
Below are some frequently asked questions for Zen Planner.Q. What type of pricing plans does Zen Planner offer?
Zen Planner offers the following pricing plans:
- Starting from: US$121.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
15-day free trial, no credit card required. Up to 50 members: $117/month-to-month Up to 100 members: $157/month-to-month Up to 250 members: $197/month-to-month More than 250 members: $227/month-to-month
Q. Who are the typical users of Zen Planner?
Zen Planner has the following typical customers:
2-10, 11-50, 51-200, 201-500
Q. What languages does Zen Planner support?
Zen Planner supports the following languages:
English
Q. Does Zen Planner support mobile devices?
Zen Planner supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zen Planner integrate with?
Zen Planner integrates with the following applications:
Google Analytics 360, Keap, Mailchimp, Meta for Business, PaySimple, WordPress
Q. What level of support does Zen Planner offer?
Zen Planner offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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