About Zen Planner
Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!
We offer innovative apps aimed at improving member experience at your fitness business. Our Staff Mobile App allows your instructors and coaches to check members in, create appointments, setup member profiles, have members make payments & sign documents & more. Kiosk Mode within the Staff App enables members to check-in, make payments, purchase retail, sign up for memberships & sign documents all on their own. Our Member Mobile App is designed to improve member experience outside of the your gym. Within the app your members can view your schedule, reserve their spot in class & see which of their friends have signed up for class. This app also has unique Workout Tracking features, so your members can see the workout of the day, log their results, view their results on your leaderboard & comment on and like their friends' results as well! Both our Member & Staff Apps are available on Android & Apple devices.
We proudly offer straightforward pricing plans starting at $99/month, as payment processing is included when you use our preferred U.S. payment processor. You'll never pay more for key features like embedding, workout tracking & use of our mobile apps. We don't have hidden fees, startup fees or contracts.
We've invested in your success & as soon as you become a customer, you will receive one-on-one training sessions with one of our Onboarding coaches. These sessions will teach you everything you need to know about our software, so you can take full advantage of our solution right from the start. We offer free customer support by phone, email and chat to answer any questions you may have along the way. Our helpful in-house Customer Success team boasts a satisfaction rating of 98%.
Our solution is ideally suited for martial arts & MMA schools, affiliate gyms, yoga studios and fitness studios.
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Zen Planner
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United States
Supported Languages
English
Pricing starting from:
US$99.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Zen Planner: 73
Alternatives
EZFacility
RhinoFit
GymMaster
RingCentral MVP
Reviews
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- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Happy to be back!
Reviewed on 2019-03-28
The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the...
The reintroduction to Zen planner has been great. I'm learning new things and I'm excited about the dashboard that will show me exactly what's going on every day at first glance. It's exciting that I can customize it as well!
I can't say enough good things about my onboarding coach. She was and continues to be amazing support with Zen Planner. I appreciate all of her patience and genuine interest in helping me utilize the software to its maximum potential for my business.
I'm looking forward to growing with Zen Planner
Pros
I left for about four years because I felt like the software was missing some integral parts for my business.
Now I was needing something different and looked at Zen Planner again. The changes they have made over the past four years has been amazing.
This is not a company that sits idle and is content with the status quo
Cons
The system is a little complex but I believe it's more to do with the novelty of it and all of its features.
Response from Daxko
Thanks Paul! We appreciate your feedback and are happy to hear you are enjoying the new features and updates!
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Modern Interface with lots of flexibility
Reviewed on 2020-02-20
The onboarding process was thorough. I did have to be persistent in explaining some needs that...
The onboarding process was thorough. I did have to be persistent in explaining some needs that were different from what they expected.
Pros
This product can be customized in many ways to meet the specific operation of your business. The interface is slick looking and makes good use of screen real estate. The interface is fast and responsive. The universal search button lets you get to what you need quickly.
Cons
The mobile app features are quite lacking. Although it is customizable in most ways, there are some ways it is not, and when you mention these to support, they can't fathom why you'd want that. There is a feedback option to submit feature requests, and they always reply to them, but it seems the dev cycle is VERY long.
Response from Daxko
Thanks for the good words, Joey!
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Good for very simple gym businesses, bad for everything else.
Reviewed on 2017-10-16
Pros
ZP lets us schedule and bill clients in one place. It spits out reasonably useful accounting summaries and can handle some email automations.
Cons
This software is the worst part of my job. Do not be fooled by their slick sales staff: this cannot perform most of the functions advertised. It can, but only in a perfect world where you gym runs exactly as ZP imagines it. In this imaginary perfect world, you'd need a team of administrators working full-time to keep your database up-to-date and functioning.
Our gym runs about 250 sessions per week. That's either classes or PT. They're all different. ZP's workout builder does not work for this. We were spending ~3 hours per day inputting workouts. It could not scale. So now we do not track workouts in the software.
We see 100 leads per week and run free trials to get them into the gym. ZP's various 'prospect' systems cannot handle this. They are not manipulatable enough to handle the different types of trials we'd like to offer. Doing so, again, would take a team of administrators. We now use a separate sales software for everyone on trial.
ZP goes down most days for 1-2 hours. 5-6 days per week. Just no software to run the gym. No attendance tracked, no bills processed, no member questions answered.
ZP's calendar never works on the first try. Literally. When I click on a staff member's calender I wait 15sec for the software to reload the full gym calendar with no changes. Then I click the staff member a second time, wait another 15sec, and only then am I rewarded with his/her calendar. With 28 staff this is not working.
Response from Daxko
I¿m sorry to hear your experience with Zen Planner has been less than ideal. We'd like to offer help to ensure your database is set up efficiently and give you a direct point of contact for the issues you have brought to our attention. Please reach out to our retention expert, Nick Deprez at [email protected], to get set up as your review is anonymous and we are unable to reach you directly. In response to your note about down time: we diligently track the down time of our software and are currently at 99.87% availability. This would not be possible if we were down at the rate you described. I¿ve passed your feedback about our feature compatibility and sales to our Sales Team to review and ensure we maintain transparency and honesty in our sales process.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Getting started
Reviewed on 2019-05-23
We are now in the process of building our website and it’s content. Zen Planner has made this...
We are now in the process of building our website and it’s content. Zen Planner has made this difficult process so much smoother. I have heard horror stories from other gym owners that didn’t go with Zen Planner. I’m thankful everyday that I made the decision to go with them. Best choice ever!
Pros
We are opening a brand new Jiu Jitsu academy and this has been a whole new experience for us. I’m not very computer savvy, but EVERYONE at Zen Planner has been so helpful and made this so easy for someone like me. I’m very happy with this company.
Cons
I have had nothing but good experiences with Zen Planner!
Reasons for Switching to Zen Planner
I always received call backs. Their followthrough is impecable. Our training conference calls were easy and flowing. User friendly and very knowledgeable support team.Response from Daxko
Glad to hear you're happy with Zen Planner, Diane! We appreciate the feedback.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 2023-01-10
Pros
I love how simple this software made it to do everything our yoga studio needed. It was also user friendly for our students. We love it overall.
Cons
I do wish there was a cheaper option for small studios just getting started.
Zen Planner FAQs
Below are some frequently asked questions for Zen Planner.Q. What type of pricing plans does Zen Planner offer?
Zen Planner offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Up to 45 members: $99/month-to-month 46-60 members: $129/month-to-month 61-75 members: $149/month-to-month 76-100 members: $176/month-to-month 101-150 members: $209/month-to-month 151-200 members: $227/month-to-month 201-250 members: $247/month-to-month 251+ members: $267/month-to-month
Q. Who are the typical users of Zen Planner?
Zen Planner has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Zen Planner support?
Zen Planner supports the following languages:
English
Q. Does Zen Planner support mobile devices?
Zen Planner supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zen Planner integrate with?
Zen Planner integrates with the following applications:
Google Analytics 360, Keap, Mailchimp, Meta for Business, PaySimple, WordPress
Q. What level of support does Zen Planner offer?
Zen Planner offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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