About Zen Planner
Zen Planner is a comprehensive member management software for gyms, schools, boxes & yoga studios that is fully customizable to the unique needs of your business. It has the right combination of essential and intuitive features that will save you time so you can focus on doing what you love. Our solution handles time-intensive administrative tasks like billing, scheduling & attendance tracking, giving you more time to focus on your fitness passion & develop stronger relationships with your members, staff & community. Need a lead-generating website that integrates with your software? How about help with digital marketing? Or virtual training, we offer that too!
We offer innovative apps aimed at improving member experience at your fitness business. Our Staff Mobile App allows your instructors and coaches to check members in, create appointments, setup member profiles, have members make payments & sign documents & more. Kiosk Mode within the Staff App enables members to check-in, make payments, purchase retail, sign up for memberships & sign documents all on their own. Our Member Mobile App is designed to improve member experience outside of the your gym. Within the app your members can view your schedule, reserve their spot in class & see which of their friends have signed up for class. This app also has unique Workout Tracking features, so your members can see the workout of the day, log their results, view their results on your leaderboard & comment on and like their friends' results as well! Both our Member & Staff Apps are available on Android & Apple devices.
We proudly offer straightforward pricing plans starting at $99/month, as payment processing is included when you use our preferred U.S. payment processor. You'll never pay more for key features like embedding, workout tracking & use of our mobile apps. We don't have hidden fees, startup fees or contracts.
We've invested in your success & as soon as you become a customer, you will receive one-on-one training sessions with one of our Onboarding coaches. These sessions will teach you everything you need to know about our software, so you can take full advantage of our solution right from the start. We offer free customer support by phone, email and chat to answer any questions you may have along the way. Our helpful in-house Customer Success team boasts a satisfaction rating of 98%.
Our solution is ideally suited for martial arts & MMA schools, affiliate gyms, yoga studios and fitness studios.
Pricing starting from:
US$121.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Zen Planner
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Canada, New Zealand, United States
Supported Languages
English
Pricing starting from:
US$121.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Zen Planner: 71
Alternatives
Mindbody
Wodify
WellnessLiving
Kicksite
Reviews
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- Industry: Sports
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very Helpful Customer Service!!!
Reviewed on 2019-02-04
Zen Planner software has enabled our company to introduce a program to our customers in a seamless...
Zen Planner software has enabled our company to introduce a program to our customers in a seamless fashion. Their customer service was vital in helping us with this process.
Pros
The software is very slick and versatile!
Cons
There was a lot to learn that I wasn't familiar with.
Response from Zen Planner
Happy to hear it - thanks Jody!
- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Perfect for managing a martial arts studio
Reviewed on 2021-05-24
I was really impressed on how well they understand how martial art schools work. The software takes...
I was really impressed on how well they understand how martial art schools work. The software takes into account everything you need to keep your school running - from scheduling out classes students reserve for, to taking payments and setting up merchant accounts, to desk check-in software, to students having their own portal to track their membership and status. Customer support was very helpful during the onboarding.
Pros
You can tell this software was designed for martial artists. One of my favorite things you can do is designate belt rankings to students, and design your system in a way that when a student is ready to test for the next belt, whether its the amount of time they've been training with the studio, to achieving certain skills required, Zen Planner notifies you and helps you plan belt testing. I loved that they recognize how important it is for martial art schools to know where students rank. I was able to plan out all my belts, what skills are required and minimum of time with the school they need to have to test. Most gym software don't recognize all the small nuances that martial art schools need to track where their students stand.
Cons
The apps for desk login can be a little buggie sometimes and require an update or reset the iPad to get the software to work.
Alternatives Considered
MindbodyReasons for Switching to Zen Planner
Zen Planner was designed for martial arts schools, not your typical gym. There are a lot of things we need to track that most gyms don't need to track, whether its belt rankings, to skills, to testing. Their pricing was also much more fair than other software like Mindbody.Response from Daxko
Thank you so much for your review. We are proud to empower and serve martial arts communities around the globe.
- Industry: Recreational Facilities & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
[SENSITIVE CONTENT] at ZenPlanner is Top Notch
Reviewed on 2022-08-01
Pros
The customer service is stellar. Everyone I've spoken to is smart, friendly and efficient. [SENSITIVE CONTENT] did our transition to GAINS payment processing and I couldn't have asked for more warm, knowledgeable and efficient support. Her follow-up with me has been outstanding.
Cons
It's not great for use with membership under 18; we do a lot of programming for children and need a way to have both parents as primary email contacts, need a way to communicate both with parents and with the 13-18 year old group. Grading (movement between programs and belt levels) is difficult.
- Industry: Sports
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 2.0 /10
Used it for three years - feature rich but hard to use
Reviewed on 2020-12-02
We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of...
We switched from Mindbody to Zenplanner and used it for three years. Zenplanner is chock full of features (other than membership discounts, as mentioned above), but it's so full of features that it becomes clunky and hard to use. I could do just about anything from my admin account, but my fellow coaches who spent less time in it had a harder time working with it. Customers also struggled a lot. We have now switched to Upper Hand, and while it has fewer features and the reports aren't as good, our customers are actually booking their own classes instead of making me do it.
Pros
I was the primary account administrator, and I could fix just about anything retroactively. Once you really know your way around, it's got almost everything you could think to want.
There are a lot of customization options for emails you can send your customers, and it was easy to check which emails an individual had opened.
The reports were great. Best reporting I've seen, and it's pretty much the only thing I'll miss.
Support was good - very responsive, with multiple ways to contact them. I also appreciated the discounts they gave businesses at the start of the COVID shutdowns.
Cons
The software was very difficult for customers to use, so much that about half of our parents (and a couple of our coaches) just wanted me to do everything for them. Doing so on my end was time-consuming.
Zenplanner offers some options to integrate with our existing website, but it didn't work in every circumstance. What customers could do from our primary domain was pretty limited, and it wasn't easy to switch back and forth between our site and the ZP site.
Zenplanner does not offer automatically-applied membership discounts, so we had to have customers use offer codes. Membership discounts (such as on retail or private lessons) are pretty standard in fitness businesses and not having that option was a major pain.
There was no way to easily see which coaches had availability at which times.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
8+ year user
Reviewed on 2022-07-15
Excellent.
Excellent.
Pros
The service. I don't call in often but if I need help it's always there.
Cons
Changing password info every 3 months is my biggest gripe.
Alternatives Considered
WodifyReasons for Choosing Zen Planner
It was a much better fit and lower cost.Switched From
MindbodyReasons for Switching to Zen Planner
Better overall usability.Zen Planner FAQs
Below are some frequently asked questions for Zen Planner.Q. What type of pricing plans does Zen Planner offer?
Zen Planner offers the following pricing plans:
- Starting from: US$121.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
15-day free trial, no credit card required. Up to 50 members: $117/month-to-month Up to 100 members: $157/month-to-month Up to 250 members: $197/month-to-month More than 250 members: $227/month-to-month
Q. Who are the typical users of Zen Planner?
Zen Planner has the following typical customers:
2-10, 11-50, 51-200, 201-500
Q. What languages does Zen Planner support?
Zen Planner supports the following languages:
English
Q. Does Zen Planner support mobile devices?
Zen Planner supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Zen Planner integrate with?
Zen Planner integrates with the following applications:
Google Analytics 360, Keap, Mailchimp, Meta for Business, PaySimple, WordPress
Q. What level of support does Zen Planner offer?
Zen Planner offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat
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