Skedulo
About Skedulo
Skedulo’s AI and machine learning-driven Deskless Productivity Cloud solution champions the 80% of global workers who operate outside a traditional office. Whether stationed in fixed facilities or serving as mobile field operatives, these deskless workers represent a staggering 2.7 billion worldwide. Renowned entities such as SSE, DHL, Hometree, The American Red Cross, and numerous others have leveraged Skedulo's platform, successfully orchestrating over 70 million appointments globally.
The power of Skedulo lies in its ability to streamline scheduling processes, enhance visibility and control over job allocations, furnish employees with a user-friendly app to enhance their operational efficiency, offer actionable workforce analytics, and ultimately drive down operational expenses.
Established in 2013, Skedulo's global presence is anchored in San Francisco, with expansive operations in Australia, Vietnam, and the UK. A testament to its pioneering vision and robust performance, Skedulo has attracted investments exceeding $115 million, with prominent backers including Softbank, Microsoft's venture arm M12, Costanoa Ventures, and Blackbird. Dive deeper into the world of Skedulo by visiting www.skedulo.com
Key benefits of Skedulo
Skedulo intelligently manages and supports deskless workers, both employees and contractors, on the go.
This mobile workforce management solution offers:
• Mobile Worker Management: End-to-end management of your mobile workforce within a single system.
• Scheduling & Job Management: Smart scheduling & resource matching for optimal resource utilization.
• Mobile Work Execution: A user-friendly mobile app providing necessary information and guidance for delivering outstanding customer experiences and accurate data collection.
• End-Customer Experience: Ensures seamless communication between schedulers, field teams, and customers.
Skedulo is a powerful, flexible platform that supports and scales with your business growth. It addresses key challenges such as:
• Improving customer service experiences.
• Overcoming inefficient operations that hinder growth.
• Reducing disengagement and turnover among mobile employees.
• Resolving issues with unreliable data.
• Integrating disconnected systems to streamline operations.
Beyond field service, Skedulo is:
• Primarily designed for people at work, not just for machinery maintenance.
• Focused on optimizing human experiences for both employees and customers.
• Versatile and scalable to match your unique workflows.
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Renewables & Environment
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Complex scheduling, made simple.
Reviewed on 2021-08-10
Overall, Skedulo has been a pleasure to use and has greatly enhanced me and my team's responsiveness...
Overall, Skedulo has been a pleasure to use and has greatly enhanced me and my team's responsiveness to scheduling changes, being able to pivot with any changes needed in real-time, and allowed for better planning and insights to trends with scheduling. Highly recommended for managing teams semi-remotely in a multi-unit retail channel.
Pros
I semi-remotely manage team of retail sales representatives distributed across a broad territory, and the ease of use, real-time updates, and recurring shift functions are critical to piecing together a complex schedule with ease and a relatively light use of my time. I've been using Skedulo for over two years, and before this we used a spreadsheet / google form to manage scheduling & check-ins, which comparatively feels quite primitive now.
Cons
The aspects of Skedulo that could be improved the most in my eyes would be reducing processing times to make inputting schedules even faster and more customizability for end users on display/layout for different schedule visualization. Being able to run reports internally through Skedulo on shift attendance, check-in/check-out compliance, trends, etc. would be quite helpful.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Shedulo is your business partner in Scheduling.
Reviewed on 2023-03-09
Its an office located in your pocket as they say and it helps your business grow more.
Its an office located in your pocket as they say and it helps your business grow more.
Pros
One of the best applications to use from a mobile prospective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.
Cons
They need to make few updates from time to time on the maps therefore it is an issue.
Reasons for Choosing Skedulo
We believed Skedulo has more features, it does not require a lot of training to use. Customer reviews are much better.Switched From
Teach n GoReasons for Switching to Skedulo
We read about reviews from many buyers and they are really great. Added to that; customer support is great and if you face an issue then they will resolve in no time.- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
For use in British Columbia,CAN read PIPA first.
Reviewed on 2022-08-06
If my employer had actually read local privacy laws prior to roll out and implementation of this...
If my employer had actually read local privacy laws prior to roll out and implementation of this app, I certainly hope they would have chosen to provide company managed devices. Devices that they could log, monitor and secure my personal and employment information against improper disclosure and access or use. I'm not sure why but I was ignored by my employer when I submitted a formal complaint about privacy. The Privacy Commissioner of B.C has now been engaged as a result of compliance issues with local laws.
Pros
As the employee being managed by this software, the central location of job details and relevant document attachment is handy. The mapping/location feature I'm sure would be helpful in many situations. Appears to be fairly customizable as all forms and links are in house.
Cons
My employer chose to roll this app out for use on employee personal devices. They have %0 controll or access logging. My personal contact info (email and phone) are posted for all other users to see. My daily timesheets completed thru the app are accessible to other field level employees and include hours & locations worked, rate of pay and any pay premiums applicable. Images of my signature are also accessible to my peer coworkers. All in one location and visible as far back as Feb 2022 for every day. My employer has not educated any users on how to safely or securely install app on personal smartphones to keep app data separate and secure from malicious apps installed for personal use. Once installed and logged in to app I can hard reset phone by holding power button to shut down and restart phone, once restarted I can open app without a password. The location and tracking features of the app interfere with manufacturer gps Protocols and overrides location permissions to run 24/7 in background.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
What awesome system.
Reviewed on 2022-10-07
Skedulo has been a really easy system to use for a remote worker like me and the support is...
Skedulo has been a really easy system to use for a remote worker like me and the support is outstanding.
Pros
The support network is very good. I love being able to see the week ahead on Friday when my Scheduling Manager inputs my hours, patients and team members available to assist. It is easy to tick off who I've seen.
Cons
I didn't like being position tracked and my phone ran hot when this feature was on with data rather than WiFi. My manager advised me to turn it off. It uses very little memory or data now.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best decision we have made
Reviewed on 2021-08-16
Pros
Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner.
Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced
Cons
Nothing, the software fulfils all we need from it.
Skedulo FAQs
Below are some frequently asked questions for Skedulo.Q. What type of pricing plans does Skedulo offer?
Skedulo offers the following pricing plans:
- Free Trial: Not Available
Our low, per-user monthly rates offer the scheduling tools you need to build your mobile workforce. (Minimum licenses apply.) For organizations with hundreds of mobile workers, contact us for volume-based pricing.
Q. Who are the typical users of Skedulo?
Skedulo has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does Skedulo support?
Skedulo supports the following languages:
English
Q. Does Skedulo support mobile devices?
Skedulo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Skedulo integrate with?
Skedulo integrates with the following applications:
Dynamics 365, Epic, KeyPay, Salesforce Sales Cloud, ServiceNow, Workday HCM, Zendesk Suite
Q. What level of support does Skedulo offer?
Skedulo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat
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