--- description: Detailed reviews on ServiceBox based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare ServiceBox with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceBox Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [HVAC Software](/directory/657/hvac/software) > [ServiceBox](/software/100380/servicebox) # ServiceBox Canonical: https://www.getapp.ca/software/100380/servicebox Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/100380/servicebox?page=2) > ServiceBox connects scheduling, work orders, technicians, recurring maintenance, job costs, invoicing and accounting for commercial HVAC, plumbing, electrical and multi-trade contractors. > > Verdict: Rated **4.3/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceBox Keep customers, job sites, equipment, work orders, field records and billing connected in one system. Give dispatchers a clear view of technician capacity, job priority and schedule changes. Send technicians complete job context and capture labour, materials, notes, photos, forms and signatures from the field. Manage reactive service, recurring maintenance and quoted project work without splitting customer history across separate tools. Move completed work toward invoicing and supported QuickBooks or Sage accounting workflows with less re-entry. Configure statuses, forms, permissions and workflows around the way the business actually operates, with guided onboarding for office and field teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 168 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Jobbox Software - **Location**: Regina, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ServiceBox is intended for those looking to scale their field service business. Pricing starts at $35/month per user, packaged based on number of users. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking Software - Automated Scheduling - Billing & Invoicing - Calendar Management - Checklists - Commercial Properties - Commercial/Industrial - Contact Database - Contact Management Software - Contract/License Management - Cost Database - Cost Estimating - Customer Database ## Integrations (3 total) - QuickBooks Online - Sage 300 - Sage 50 Accounting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [HVAC Software](https://www.getapp.ca/directory/657/hvac/software) ## Related Categories - [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software) - [Workforce Management Software](https://www.getapp.ca/directory/267/workforce-management/software) - [Maintenance Management Software](https://www.getapp.ca/directory/327/maintenance-management/software) - [Quoting Software](https://www.getapp.ca/directory/341/quoting/software) - [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software) ## Alternatives 1. [FieldPulse](https://www.getapp.ca/software/105687/fieldpulse) — 4.6/5 (500 reviews) 2. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.4/5 (177 reviews) 3. [ServiceTitan](https://www.getapp.ca/software/104311/servicetitan) — 4.3/5 (341 reviews) 4. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1487 reviews) 5. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "I have found Service Box to be quite proficient in my everyday work needs." — 4.0/5 > **Verified Reviewer** | *April 2, 2018* > > **Pros**: Customer history is a big bonus. I can see what has been done so I don't have to go into a job blind > > **Cons**: Navigation needs work. A smoother transition between fields would be nice. Not having to go to scheduler from the main Menu but from the page you are on would be more convenient. ----- ### "Review of S.B" — 5.0/5 > **Frank** | *October 22, 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info forever > > **Cons**: if i put hours to previous pay period, i have to go back to the list to choose the previous one everytime > > so far, i'm pretty satisfied, i started using this app one and a half year ago, basically i have to open it everything for putting notes ----- ### "Something to Consider" — 3.0/5 > **Nicole** | *October 24, 2025* | Construction | Recommendation rating: 7.0/10 > > **Pros**: - Great customer service - The ability to quote, create the job and invoice all in one place - Scheduling employees is very easy - When something is typed in the search bar the whole database is conveniently searched > > **Cons**: - There is no app so everything is web based, which is not convenient for employees in the field. - When you type in a search bar it saves what you type so when you go back it is still there, that is very annoying. It should automatically clear. - The quoting section needs to be revamped to be more user friendly > > Overall it's been a good experience. The customer service is amazing and with some changes along the way I think ServiceBox will be even better. ----- ### "ServiceBox is great for Sales" — 5.0/5 > **Joel** | *May 26, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: I love how I can switch back and forth between Quotes and Work Orders and how they are linked together for finding information for my Sales Team. The transition is seamless. > > **Cons**: I wish there was more functionality to pull data from all fields of text when searching for keywords. I would also like more filter options when searching, such as dates, relevance, Quotes and Work Orders. > > ServiceBox has been a huge factor in our productivity in our company. We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our Sales Team to help support our Field Staff. ----- ### "Improoving ServiceBox" — 4.0/5 > **Krsto** | *October 22, 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Usefull tool for paperless work orders and accesing customer data info. Also having history of previous work orders > > **Cons**: Kepiing me signet in even when aplication being closed. I like option for customer to sign work order using a one of their fingers > > When one work order being closed (invoiced) i am not able to reopened and check wat was done before with no intention to modifie that w/o ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.ca/software/100380/servicebox?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/100380/servicebox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data