ShippingEasy

ShippingEasy

Powerful, Yet Simple Shipping Software

4.8/5 (968 reviews)

ShippingEasy Overview

What is ShippingEasy?

ShippingEasy is made for the online seller and eCommerce business that wants to automate and remove the pain from a lot of back-end fulfillment processes like printing accurate shipping labels, printing labels in batches, applying shipping rules to assign postage to common order types, automatically sending tracking status emails to customers, simplifying the returns process, managing inventory, and much more.

ShippingEasy integrates with the platforms you sell online and downloads orders instantly, enabling them to be processed quickly and accurately, automatically posting order status back to those platforms once an order is fulfilled. Platforms include, but are not limited to, places like Amazon, eBay, Shopify, Bigcommerce, Volusion, Paypal, and many more.

On top of simplifying, automating, and removing pain from the shipping process, ShippingEasy immediately gives you access to the lowest available USPS shipping rates regardless of your individual shipping volume.

ShippingEasy Overview

Pricing

Starting from
$29.00

Pricing options

Free Trial
Free
Subscription
Value for money

FREE starter plan for shippers who ship less than 50 packages per month. Cost effective, tier-based pricing plans for people who ship more often.


ShippingEasy Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English, Spanish

Screenshots

ShippingEasy screenshot: ShippingEasy: Organize your shipments: sort, filter, split, batch
ShippingEasy screenshot: ShippingEasy: Organize your shipments: sort, filter, split, batch ShippingEasy screenshot: ShippingEasy: Manage your shipping: reprint, refund, return, 1-click ShippingEasy screenshot: ShippingEasy: Use advanced automation and custom shipping rules ShippingEasy screenshot: ShippingEasy: Easy interface - set settings once, apply many ShippingEasy screenshot: ShippingEasy: All the analytics and reporting you want ShippingEasy screenshot: ShippingEasy: Compare rates and calculate the savings based on dimensions ShippingEasy screenshot: Real-time inventory made easy! ShippingEasy screenshot: Engage customers with beautiful and easy-to-use templates

ShippingEasy Reviews

ShippingEasy Reviews

Overall rating
4.8
/
5 968 reviews
Excellent
831

Very good
115

Average
20

Poor
1

Terrible
1

Value for Money
4.8
Features
4.7
Ease of Use
4.7
Customer Support
4.9
98% recommended this app
Kohl M.

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!


Veronica D.

Excellent Shipping App

For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!


Jessica F.

ShippingEasy's Customer Service is superior


Jeff M.

Finally, someone is figuring it out!

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.


Ryan L.

Bria rocks and you should do whatever it takes to keep her on your staff.

Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).


Kohl M.

Fast Setup, Easy Use, Great Customer Service, All your shipping in one place!

Used Daily for 1+ year
Reviewed on 1/16/2018
Review Source: Capterra

It handles all the shipping for all of our online stores, provides us with a great discount on shipping costs, and makes managing shipments for multiple online stores relatively hassle-free. It has even more options like inventory management, marketing, customer management, and others that we have yet to use!

Pros

I love that all of my online stores can all go to one location. I like that I can add pictures for each of my products and have them appear in the emails that are sent to my customers or printed on my invoices. It can easily create pick lists, packing slips, and labels, all of which are customizable. I like that it can manage my inventory and sync it with my stores. I like that I can create a favorite shipping method and package options, and quickly ship with those settings with the click of a button. I can also group together any of my orders that will be using the same shipping method and packaging, then select from my saved settings, and print all the pick lists, packing slips, and/or labels at once! I have run into a few problems here and there with integrations, which is to be expected when connecting two different systems, and customer service is always willing to do whatever it takes to help me resolve my issue.

Cons

There is one thing that bugs me severely about this product. When one of my warehouse workers accidentally clears an order, there is no way to reinstate the order or re-pull the data from my online stores. A manual order has to be created, and the order is no longer synched with shipping easy. This doesn't happen often, but it has happened more than once, and recreating an order manually stinks, not because shippingeasy makes it hard to do, it just stinks when automatic is so much faster and better.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Veronica D.
Industry: Retail
Company size: 2-10 Employees

Excellent Shipping App

Used Daily for 2+ years
Reviewed on 11/17/2019
Review Source: Capterra

For more than five years, ShippingEasy has provided me excellent service. Their customer service is always at reach through the chat feature inside the App, and they always respond immediately. So there is always help at hand. There has not been one time when they have not helped me when I have had the need. Help is always at the speed of light. The commercial rates provided through them are also great!

Pros

As it names states, shipping is very easy with this App. I have been using it since 2014 in a BigCommerce Store with no issues, to ship domestically and internationally using mostly USPS, FedEx and APC. For a very reasonable monthly fee you can connect unlimited stores, so selling through multiple channels becomes a breeze. I have Amazon, eBay and the BigCommerce store all funneled through ShippingEasy and it makes shipping very trouble-free as it syncs everything.

Cons

I could not find use for their inventory manage feature, but I can not say it is good or bad, it just did no service for the style of stores and sales I have.n

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jessica F.
Industry: Cosmetics
Company size: 2-10 Employees

ShippingEasy's Customer Service is superior

Used Daily for 1+ year
Reviewed on 1/9/2020
Review Source: Capterra

Pros

Not only does the ShippingEASY program make shipping anything from your location EASY, their customer service is superior. They make everything super easy, with their friendly knowledgeable staff. Every time I call, I am greeted by a friendly professional who is ALWAYS able to answer every question I have. Not one time has a representative said "I don't know", if they didn't know the answer right away (which is rare), they knew someone who could help or we worked together to figure out the issue. The two friendliest, most helpful representatives I have had the pleasure of working with are [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]. They are both incredible helpful, knowledgeable, and friendly. They are TRULY SUPERIOR. I would be happy to recommend ShippingEasy to anyone who is in need of a shipping program.

Cons

There is nothing about ShippingEasy that makes our shipping process anything less than EASY. There is no downside, and their staff is wonderful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jeff M.
Industry: Entertainment
Company size: 2-10 Employees

Finally, someone is figuring it out!

Used Daily for 1+ year
Reviewed on 11/30/2019
Review Source: Capterra

Excellent up time (upwards of 98% most of the time). Great support staff, easy to work with and they ACTUALLY resolves issues! Go figure!! (Volusion delusion). Great GUI makes workflow a snap.

Pros

The flexibility and functionality are phenomenal. It's great to have a "hub" where both order fulfillment and marketing can happen in one place! Leaves our e-commerce platform (volusion) in the dust!

Cons

HTML editing and graphical verification (switching back and forth) of e-mail newsletters is limited which makes it very frustrating, especially when one wants to use font sizes larger than "72" or make inter-document hyperlinks for starters. I hope these features will be added soon!

Also, the ability to cancel or recall e-mail campaigns within say 30 mins, would be very helpful. Sometime you think it's perfect, hit the send button, and see the e-mail at your inbox (for review) and see a problem than you can't fix!!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Ryan L.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Bria rocks and you should do whatever it takes to keep her on your staff.

Used Daily for 1-5 months
Reviewed on 5/26/2017
Review Source: Capterra

Cheaper insurance and contacting Bria (after several tries to other, less awesome, agents).

Pros

Bria's help and support is the best part of making the change to this platform. The insurance rates are cheaper but with the extra time cost, I am not sure we are actually saving money.

Cons

It is not user friendly, the labels print from newest to oldest and separate the international and priority from the first class instead of letting me print the labels in the order they were imported, you know, logically. Logic dictates that you would want to print the labels for the oldest orders first, not the newest orders. If I have 50 orders and they are jumbled by mail class and destination, it takes me 5 times longer than Stamps.com to print the batch because I have to do them individually so the orders go out in the order they were received. The training was about showing you all the "cool" (aka useless) features of the platform instead of making it easy for me to use and setting it up for what I need daily. Because of the training lacking usefulness, I have spent extra time sorting out the issues I face (thanks to Bria's help). Bria is the only agent you have that has been willing to help me love a platform I hate, everyone else just says "that feature is not available" or "you cannot do that in this platform" but Bria has worked to come up with creative solutions to get what I need out of this platform. Having to set everything up from packaging to rules is not saving me time and I have found this program to actually take up more of my time than Stamps.com did which I feel is misrepresented by your sales people. I was informed that I could streamline my batches but so far, it's been a lot more work and babysitting from me. Enter Bria the rock star!

Response from ShippingEasy

We're thrilled to hear such great things about Bria's level of service. We have high standards when it comes to our customer service, and Bria certainly upholds those standards! Thank you for sharing your experience.

As for the concern of functionality within the app itself, we are always looking to make adjustments and improvements based on customer feedback. We have added a feature request ticket based on your conversation with Bria. Once our development team can outline and prioritize the work, Bria will follow-up with you.

In the meantime, Bria has informed us that she has presented you an alternative resolution using Shipping Rules. While not precisely what you were looking for, hopefully that can help in the interim. The platform is meant to make life easier for merchants like you, so we are sorry we didn¿t hit the mark right off-the-bat.

Again, we appreciate your feedback and look forward to making sure ShippingEasy meets your shipping needs.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

User recommendation
9.4/10
Based on 968 user ratings
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ShippingEasy Pricing

ShippingEasy Pricing

Starting from
$29.00
Free Trial
Free
Subscription
Value for money

FREE starter plan for shippers who ship less than 50 packages per month. Cost effective, tier-based pricing plans for people who ship more often.

FREE starter plan for shippers who ship less than 50 packages per month. Cost effective, tier-based pricing plans for people who ship more often.

Value for Money
4.8/5
Based on 968 user ratings
Compare value for money rating with alternatives
Compare with alternatives

ShippingEasy Features

ShippingEasy Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.7/5
Based on 968 user ratings
Compare features rating with alternatives
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for ShippingEasy

Additional information for ShippingEasy

Key features of ShippingEasy

  • Ability to brand customer communications
  • Ability to brand customer communications
  • Advanced Automation features such as IF/THEN rules
  • Advanced reporting for your stores
  • Auto paste-back of tracking information
  • Auto-generated customs forms
  • Auto-update customers on shipping status
  • Automate printing with ConnectEasy
  • Automated postage selection
  • Automatically send tracking # emails
  • Batch labels up to 200 at a time
  • Compare rates for cheapest shipping options
  • Customize mapping on order status, carrier, etc
  • Extended hours support: 7am-7pm from Austin
  • InstantLabel - Automatically print labels with no touches!
  • Integrate with all of your marketplaces
  • Inventory management
  • Label printing
  • Manage stock levels, sync stock automatically
  • Manage your entire shipping process in one place
  • On-boarding training & assistance
  • One-click returns, reprint, refund - easy
  • Print on thermal or laser, two per page, one-by-one
  • Supports all major shipping carriers
  • Sync w/ QuickBooks Desktop / Online
  • USPS Commercial Plus Pricing with no volume commitment
  • USPS, FedEx, UPS, DHL Global
  • Up to 46% off USPS rates

Benefits

Access to lowest available USPS shipping rates including our proprietary Flat Rate Green Cubic Rates, manage your inventory stock levels syncing to stores automatically, assign shipping rules to common order types for instant shipping label creation, send tracking number emails automatically to customers, set up 1 click returns or include pay-on-use return labels inside your shipment, and much more!

ShippingEasy FAQs

ShippingEasy FAQs

Below are some frequently asked questions for ShippingEasy.

Q. What type of pricing plans does ShippingEasy offer?

ShippingEasy offers the following pricing plans:

Starting from: $29.00

Pricing model: Free, Subscription

Free Trial: Available

FREE starter plan for shippers who ship less than 50 packages per month. Cost effective, tier-based pricing plans for people who ship more often.

Q. What are the main features of ShippingEasy?

ShippingEasy offers the following features:

  • Ability to brand customer communications
  • Ability to brand customer communications
  • Advanced Automation features such as IF/THEN rules
  • Advanced reporting for your stores
  • Auto paste-back of tracking information
  • Auto-generated customs forms
  • Auto-update customers on shipping status
  • Automate printing with ConnectEasy
  • Automated postage selection
  • Automatically send tracking # emails
  • Batch labels up to 200 at a time
  • Compare rates for cheapest shipping options
  • Customize mapping on order status, carrier, etc
  • Extended hours support: 7am-7pm from Austin
  • InstantLabel - Automatically print labels with no touches!
  • Integrate with all of your marketplaces
  • Inventory management
  • Label printing
  • Manage stock levels, sync stock automatically
  • Manage your entire shipping process in one place
  • On-boarding training & assistance
  • One-click returns, reprint, refund - easy
  • Print on thermal or laser, two per page, one-by-one
  • Supports all major shipping carriers
  • Sync w/ QuickBooks Desktop / Online
  • USPS Commercial Plus Pricing with no volume commitment
  • USPS, FedEx, UPS, DHL Global
  • Up to 46% off USPS rates

Q. Who are the typical users of ShippingEasy?

ShippingEasy has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does ShippingEasy support?

ShippingEasy supports the following languages:

English, Spanish

Q. What type of pricing plans does ShippingEasy offer?

ShippingEasy has the following pricing plans:

Free, Subscription

Q. Does ShippingEasy support mobile devices?

We do not have any information about what devices ShippingEasy supports

Q. What other apps does ShippingEasy integrate with?

ShippingEasy integrates with the following applications:

AmeriCommerce, BigCommerce, ChannelAdvisor, Finale Inventory, GroovePacker, Magento, QuickBooks, Stitch Labs, UPS Ready, Webgility

Q. What level of support does ShippingEasy offer?

ShippingEasy offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials