CasetrackerLaw
About CasetrackerLaw
CaseTrackerLaw is a web-based software specifically designed to streamline and automate debt collection tasks. It is designed to automate each step of a collection agency or attorney, including debt placement, debt recovery, business management and administration, sales and marketing, and more. CaseTrackerLaw is a portable and completely scalable software that can operate for collection agencies and law firm of any size.
Clients can use the CaseTrackerLaw client portal to submit and monitor claims, communicate with agencies, and run reports on the number of claims processed. Law firms or debt agencies can then use the attorney portal to accept or reject claims or update claim statuses. Debtors can use the debtor portal to monitor claims, generate statements, and make online payments.
Professionals can also utilize CaseTrackerLaw to generate reports, keep track of notes, schedule reminders, attach documents to claims, merge templates, and send emails and faxes to debtors.
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Reviews
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- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Everything you need... and more!
Reviewed on 2020-07-10
This full service software is beyond anything that I could possibly ask for with the extremely...
This full service software is beyond anything that I could possibly ask for with the extremely affordable price tag. It's replaced several of my systems and reduced my work load so much. It's a Debtor management system, a creditor management system, and a sales pipeline system all in one. I switched from a free solution to this solution - that should tell you just how incredible this solution is.
Pros
This product is very user friendly and is full of features that you know that you need and features that you probably haven't thought of. I really like how it's been designed to specifically fit those who need judgment enforcement software. The client portal is an excellent feature and comes standard with the service. The staff and support team for CaseTrackerLaw are phenomenal and really care about their clients. If there's a feature that's not included, they'll work on getting that created specifically for your company and at an affordable rate.
Cons
Getting set up is a little intensive and time consuming - but that's because you're really customizing the software to fit your specific company and needs. Things can be a little confusing when you're getting on-boarded, however, they offer free training sessions while you're getting oriented to the software and take the time to explain things and aid you in getting set up. I wish there was a way to pre-load or add in some API information for MicroBilt and Delvepoint to aid in skip tracing, but that's always an option to ask for later and not a core requirement.
Response from CasetrackerLaw
Thank you Dustin for the wonderful review of Casetrackerlaw.
- Industry: Law Practice
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Product: Easy to Setup, Easy to Use, Helpful Support Team
Reviewed on 2020-06-29
Pros
The product readily fits a wide practice range. It allows simple and secure access to clients to assist the firm with its duty of client communication. The team behind CasetrackerLaw cares about your firm's happiness with their product and will customize it to your firm's needs.
Cons
Nothing - it's the best option currently available for my firm's needs.
Response from CasetrackerLaw
Thank you for the wonderful review James.
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Straightforward and to the point.
Reviewed on 2017-10-04
Pros
*The ability to customize the interface to your liking.
*Easy of use.
*Customer Support.
*Secured personal data
Cons
The initial Login Screen I think needs a better presentation (Graphical Upgrade) as well as the user interface.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Collection Software: Very flexable in what you can do with it. I love it.
Reviewed on 2019-11-20
I have been running a Judgment Recovery business for the last 7 years and have been using the same...
I have been running a Judgment Recovery business for the last 7 years and have been using the same software vender, the data base I was using was specifically designed for the Judgment Recovery business, but it had no way of exporting my data into any useable format that any other vender could use. I found this out in my quest to find a replacement software. The software business was sold in 2018 to a new owner, that promptly increased the annual subscription rate from $49.00 to $69.00 a year, so I’m thinking I can live with that.
In April 2019 my subscription was up for renewal, I paid my $70.00 annual fee, but I could not log into my database, I could not get a hold of the new owner to get into my database. The only contact information I had on the new owner was a email address that I had sent several emails to with no response back.
I was locked out for 2 days not able to work. Luckily I saved the contact info of the old owner and was able to log into my database after I emailed the previous owner a copy of my paid invoice. So I’m thinking about what happens next year when I try to renew my subscription?
I never want to be in that position again, and that is why I am with Casetracker, a company that stands behind their product and has a way to export my data into a useable format that I can use.
I was looking for collection software that did everything my existing software did and more, I found it in Casetracker, it is a very feature rich database that is very flexible.
Pros
When I am entering data in all the boxes, if I forget one that is supposed to be filled, the system will not let me submit the information until all the designated boxes are filled.
Cons
Documents can be a challenge, because of all the variables in font size, styles and browsers used. But like with any new software you are going to have a learning curve to deal with.
Reasons for Choosing CasetrackerLaw
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See overallResponse from CasetrackerLaw
Thank you Steve. We are happy that you are pleased and we appreciate you taking the time to write this wonderful review.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Simple enough to set up and use right out of the gate, but can be customized in limitless...
Reviewed on 2017-08-29
We needed the best possible collections software to grow our business. Casetracker is working for...
We needed the best possible collections software to grow our business. Casetracker is working for us!!!
Pros
As a start-up collection agency (and also attorneys), we were looking for an account management system that is easy to use but can be customized to meet the individual needs of our clients. We also wanted a system we can grow into. Casetracker has exceeded our expectations in every way. There are essentially no limits on what this software can do, but you can keep it as simple as you want. This software was developed by a debt collector who has been in the collection business for over 30 years, which explains why the system is so fundamentally good.
Our clients love it as well. They can log in to upload new accounts, check status on existing accounts, and communicate with us through the system, just as we can communicate with them through the system. Client communication in this business is key, and Casetracker makes it seamless, saving time. Casetracker has also been a great selling point with prospective clients.
Further, we can't say enough about their customer service, the staff is truly fantastic and have responded instantly to all of our needs (and we are quite needy). Very good people, including Tom the owner.
We consider ourselves very fortunate to have found Casetracker.
Cons
Like anything, there is a learning curve, but we continue to refine our use of the system every day, which makes us incrementally better at what we do.
Response from CasetrackerLaw
Thank you so much for the wonderful review. We appreciate you and your firm as one of our satisfied client.
CasetrackerLaw FAQs
Below are some frequently asked questions for CasetrackerLaw.Q. What type of pricing plans does CasetrackerLaw offer?
CasetrackerLaw offers the following pricing plans:
- Starting from: US$49.00/month
- Pricing model: Subscription
- Free Trial: Available
CaseTrackerLaw is available across 4 pricing tiers: Starter, Standard, Security, and Ownership packages. Pricing starts at $699 set up fee and scales with each tier, outlined below: Starter: $699.99/one time setup Standard: $2,499.99/one time setup Security: $24,999.99/one time setup Ownership: $74,999.99+/one time setup
Q. Who are the typical users of CasetrackerLaw?
CasetrackerLaw has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does CasetrackerLaw support?
CasetrackerLaw supports the following languages:
English
Q. Does CasetrackerLaw support mobile devices?
CasetrackerLaw supports the following devices:
Q. What other apps does CasetrackerLaw integrate with?
We do not have any information about what integrations CasetrackerLaw has
Q. What level of support does CasetrackerLaw offer?
CasetrackerLaw offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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