Sumo Logic

Sumo Logic

Unified Logs & Metrics for Full App Visibility

4.5/5 (17 reviews)

Sumo Logic Overview

What is Sumo Logic?

Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time. Sumo Logic comes complete with an array of data resources, online support and video tutorials to ensure you are kept made aware of upgrades and navigations.

Sumo Logic Overview

Pricing

Starting from
$270.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)


Sumo Logic Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

Screenshots

Sumo Logic screenshot: SumoLogic-LogManagement-Reporting
Sumo Logic screenshot: SumoLogic-LogManagement-Reporting Sumo Logic screenshot: SumoLogic-LogManagement-Login Sumo Logic screenshot: SumoLogic-LogManagement-LogManagement Sumo Logic screenshot: SumoLogic-LogManagement-Home Sumo Logic screenshot: SumoLogic-LogManagement-Data Sumo Logic screenshot: SumoLogic-LogManagement-Collection Sumo Logic screenshot: SumoLogic-LogManagement-Charts Sumo Logic screenshot: SumoLogic-LogManagement-Analytics

Sumo Logic Reviews

Sumo Logic Reviews

Overall rating
4.5
/
5 17 reviews
Excellent
10

Very good
6

Average
1

Poor
0

Terrible
0

Value for Money
4.1
Features
4.3
Ease of Use
4.2
Customer Support
4.5
94% recommended this app
Verified Reviewer

Flexible and detailed log analysis software for System Administrators

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.


Joel N.

Sumo Logic Review

An ideal solution for scaling up things when it comes to cloud operations and analytics.


Prasoon K.

Hassle free integeration with AWS

I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.


Abner J.

Heavyweight in monitoring


Karan V.

Excellent logging integration with Sumo Logic

We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.


Verified Reviewer
Industry: Financial Services
Company size: 13-50 Employees

Flexible and detailed log analysis software for System Administrators

Used Daily for 2+ years
Reviewed on 11/2/2018
Review Source: Capterra

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros

Extremely flexible search and reporting
Log ingestion from essentially any source
Good support for major operating systems
Decent technical support
Good communication with customers
Continuously improving the software in all areas
PCI/DSS qualified

Cons

Some very poor UI design decisions
Poor account management
Performance can be very bad for searches over large data sets or long timeframes
Expensive

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Joel N.
Industry: Information Technology & Services
Company size: 501-1,000 Employees

Sumo Logic Review

Used Daily for Free Trial
Reviewed on 6/7/2019
Review Source: Capterra

An ideal solution for scaling up things when it comes to cloud operations and analytics.

Pros

Surest mean to effectively run diagnostics on your servers to root out any faults that may be causing unexpected hitches. With so much flexibility, you can get just anything. The search feature works pretty fast giving you reports whenever you need info.

It has a rather simplified interface that makes you just think of a mobile app. You can use the dashboard to manage logs of various applications. This lets you see areas where you need to make adjustments for improvement. In addition, you can analyze every log and mine all useful data.

It integrates seamlessly with cloud providers and you get the most done with AWS right by your side. Also, if you're stuck at any point, you can reach out to customer care and have your issue addressed in good time.

Cons

The live-mode feature should be made such that when you start the tool, you are automatically switched on because it's easy to forget to switch it on every time you're starting it. It would be such a good thing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Prasoon K.
Industry: Health, Wellness & Fitness
Company size: 201-500 Employees

Hassle free integeration with AWS

Used Daily for 1+ year
Reviewed on 1/8/2019
Review Source: Capterra

I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.

Pros

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.
I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.
Option to generate variety of Dashboards from real-time streaming data.

Cons

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.
It could be have been made more user friendly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Abner J.
Industry: Management Consulting

Heavyweight in monitoring

Used Daily for 2+ years
Reviewed on 8/1/2018
Review Source: Capterra

Pros

I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons

the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Rating breakdown

Value for Money
Ease of Use
Customer Support

Karan V.
Industry: Computer Software
Company size: 1,001-5,000 Employees

Excellent logging integration with Sumo Logic

Used Daily for 1-5 months
Reviewed on 8/3/2018
Review Source: Capterra

We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

Pros

It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.

Cons

Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.3/10
Based on 17 user ratings
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Sumo Logic Pricing

Sumo Logic Pricing

Starting from
$270.00/month
Free Trial
Free
Subscription
Value for money

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Value for Money
4.1/5
Based on 17 user ratings
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Sumo Logic Features

Sumo Logic Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Application Integration
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
SSL Security
Third Party Integration
Workflow Management
Features
4.3/5
Based on 17 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Sumo Logic

Additional information for Sumo Logic

Key features of Sumo Logic

  • API access
  • Access controls
  • Auto-scheduled searches
  • Charts, data feeds
  • Create graphs
  • Customize reporting
  • Data retention periods
  • Datasheets
  • Enterprise applications
  • Freemium version
  • Identifies potential threats
  • Multiple user profiles
  • Real-time alerts
  • Security alerts
  • Technical support
  • User cases
  • User dashboard
  • Video tutorials
  • Webinars
  • Whitepapers

Benefits

Dashboard and functionalities: Sumo Logic users are given access to a fully centralized data management login where they can view and manage all data logs as well as generate reports, create alerts, assess graphs/charts etc.

Auto-scheduling and potential threats: Sumo Logic enables you to pre-program searches, ideal for predicted busy periods of business and will also identify when data reaches before a certain critical level.

Alerts, profiles and access: Sumo Logic enables you to create security alerts when data reaches a certain level to notify you of security threats. You can also create multiple user profiles within your account to allow more access to staff.

Packages and freemium: Sumo Logic offer three packages (1 freemium and 2 paid) - each package is fully scalable and is designed to grow along with your business and data requirements. Each package features a different data retention period.

Support and resources: Sumo Logic gives you the ability to avail of numerous webinars, video tutorials, customer testimonials, user cases, whitepapers and online support. Sumo Logic lets you also create customized reports and feeds.

Sumo Logic FAQs

Sumo Logic FAQs

Below are some frequently asked questions for Sumo Logic.

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic offers the following pricing plans:

Starting from: $270.00/month

Pricing model: Free, Subscription

Free Trial: Available

Sumo Logic Free (Up to 500 MB) - $Free Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum) Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Q. What are the main features of Sumo Logic?

Sumo Logic offers the following features:

  • API access
  • Access controls
  • Auto-scheduled searches
  • Charts, data feeds
  • Create graphs
  • Customize reporting
  • Data retention periods
  • Datasheets
  • Enterprise applications
  • Freemium version
  • Identifies potential threats
  • Multiple user profiles
  • Real-time alerts
  • Security alerts
  • Technical support
  • User cases
  • User dashboard
  • Video tutorials
  • Webinars
  • Whitepapers

Q. Who are the typical users of Sumo Logic?

Sumo Logic has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Sumo Logic support?

Sumo Logic supports the following languages:

English

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic has the following pricing plans:

Free, Subscription

Q. Does Sumo Logic support mobile devices?

We do not have any information about what devices Sumo Logic supports

Q. What other apps does Sumo Logic integrate with?

Sumo Logic integrates with the following applications:

AlertOps, Campaign Monitor, ManageEngine AlarmsOne, Opsgenie, PagerDuty, Rippling, VictorOps, xMatters

Q. What level of support does Sumo Logic offer?

Sumo Logic offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials