Sumo Logic Overview

What is Sumo Logic?

Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time.

Sumo Logic comes complete with an array of data resources, online support and video tutorials to ensure you are kept made aware of upgrades and navigations.

Sumo Logic Overview

Pricing

Starting from
$270.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)


Sumo Logic Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

SumoLogic-LogManagement-Analytics
SumoLogic-LogManagement-Charts
SumoLogic-LogManagement-Collection
SumoLogic-LogManagement-Data
SumoLogic-LogManagement-Home
SumoLogic-LogManagement-LogManagement
SumoLogic-LogManagement-Login
SumoLogic-LogManagement-Reporting
Sumo Logic video Sumo Logic video Sumo Logic screenshot: SumoLogic-LogManagement-Analytics Sumo Logic screenshot: SumoLogic-LogManagement-Charts Sumo Logic screenshot: SumoLogic-LogManagement-Collection Sumo Logic screenshot: SumoLogic-LogManagement-Data Sumo Logic screenshot: SumoLogic-LogManagement-Home Sumo Logic screenshot: SumoLogic-LogManagement-LogManagement Sumo Logic screenshot: SumoLogic-LogManagement-Login Sumo Logic screenshot: SumoLogic-LogManagement-Reporting

Sumo Logic Reviews

Sumo Logic Reviews

Overall rating
4.5
/
5
Excellent
12

Very good
7

Average
1

Poor
0

Terrible
0

Value for Money
4.2
Features
4.4
Ease of Use
4.1
Customer Support
4.5
95% recommended this app
Prasoon K.

Hassle free integeration with AWS

I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.


Verified Reviewer

Flexible and detailed log analysis software for System Administrators

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.


Verified Reviewer

A Powerful Tool

Overall this tool fantastic. It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool. Just make sure you set it up correctly and what the potential billing pitfalls and your business will be better for having this tool.


Verified Reviewer

Not intuitive for data retrieval


Abner J.

Heavyweight in monitoring


Prasoon K.
Industry: Health, Wellness & Fitness
Company size: 201-500 Employees

Hassle free integeration with AWS

Used Daily for 1+ year
Reviewed on 1/8/2019
Review Source: Capterra

I have generated multiple Dashboards for real time analytics of cloud watch logs.
We were able to carve out business trends and it led us into process improvement.

Pros

Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.
I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.
Option to generate variety of Dashboards from real-time streaming data.

Cons

I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.
It could be have been made more user friendly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Financial Services
Company size: 11-50 Employees

Flexible and detailed log analysis software for System Administrators

Used Daily for 2+ years
Reviewed on 11/2/2018
Review Source: Capterra

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros

Extremely flexible search and reporting
Log ingestion from essentially any source
Good support for major operating systems
Decent technical support
Good communication with customers
Continuously improving the software in all areas
PCI/DSS qualified

Cons

Some very poor UI design decisions
Poor account management
Performance can be very bad for searches over large data sets or long timeframes
Expensive

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Transportation/Trucking/Railroad
Company size: 51-200 Employees

A Powerful Tool

Used Weekly for 1+ year
Reviewed on 9/26/2020
Review Source: Capterra

Overall this tool fantastic. It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool. Just make sure you set it up correctly and what the potential billing pitfalls and your business will be better for having this tool.

Pros

You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization. We have developers create complex searches and share them with support teams and users that are not as familiar with the tool.

Cons

Pricing can get expensive depending on how you use the tool. Also, although queries can be shared, the original author is the only one who can edit them. It would be nice if it was made more collaborative in that regard.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Education Management
Company size: 501-1,000 Employees

Not intuitive for data retrieval

Used Weekly for 1-5 months
Reviewed on 12/28/2018
Review Source: Capterra

Pros

There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Cons

The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Abner J.
Industry: Management Consulting

Heavyweight in monitoring

Used Daily for 2+ years
Reviewed on 8/1/2018
Review Source: Capterra

Pros

I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons

the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8.2/10
Based on 20 user ratings
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Sumo Logic Pricing

Sumo Logic Pricing

Starting from
$270.00/month
Free Trial
Free
Subscription
Value for money

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Value for Money
4.2/5
Based on 20 user ratings
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Sumo Logic Features

Sumo Logic Features

API
Access Control
Activity Dashboard
Activity Tracking
Alerts / Escalation
Auditing
Automatic Notifications
Collaboration Tools
Compliance Management
Data Import/Export
Data Visualization
Drag & Drop Interface
Monitoring
Real Time Data
Real Time Monitoring
Reporting & Statistics
Search Functionality
Third Party Integration
User Management
Workflow Management
Features
4.4/5
Based on 20 user ratings
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Categories

Additional information for Sumo Logic

Additional information for Sumo Logic

Key features of Sumo Logic

  • API access
  • Access controls
  • Auto-scheduled searches
  • Charts, data feeds
  • Create graphs
  • Customize reporting
  • Data retention periods
  • Datasheets
  • Enterprise applications
  • Freemium version
  • Identifies potential threats
  • Multiple user profiles
  • Real-time alerts
  • Security alerts
  • Technical support
  • User cases
  • User dashboard
  • Video tutorials
  • Webinars
  • Whitepapers

Benefits

Dashboard and functionalities: Sumo Logic users are given access to a fully centralized data management login where they can view and manage all data logs as well as generate reports, create alerts, assess graphs/charts etc.

Auto-scheduling and potential threats: Sumo Logic enables you to pre-program searches, ideal for predicted busy periods of business and will also identify when data reaches before a certain critical level.

Alerts, profiles and access: Sumo Logic enables you to create security alerts when data reaches a certain level to notify you of security threats. You can also create multiple user profiles within your account to allow more access to staff.

Packages and freemium: Sumo Logic offer three packages (1 freemium and 2 paid) - each package is fully scalable and is designed to grow along with your business and data requirements. Each package features a different data retention period.

Support and resources: Sumo Logic gives you the ability to avail of numerous webinars, video tutorials, customer testimonials, user cases, whitepapers and online support. Sumo Logic lets you also create customized reports and feeds.

Sumo Logic FAQs

Sumo Logic FAQs

Below are some frequently asked questions for Sumo Logic.

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic offers the following pricing plans:

Starting from: $270.00/month

Pricing model: Free, Subscription

Free Trial: Available

Sumo Logic Free (Up to 500 MB) - $Free Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum) Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Q. What are the main features of Sumo Logic?

Sumo Logic offers the following features:

  • API access
  • Access controls
  • Auto-scheduled searches
  • Charts, data feeds
  • Create graphs
  • Customize reporting
  • Data retention periods
  • Datasheets
  • Enterprise applications
  • Freemium version
  • Identifies potential threats
  • Multiple user profiles
  • Real-time alerts
  • Security alerts
  • Technical support
  • User cases
  • User dashboard
  • Video tutorials
  • Webinars
  • Whitepapers

Q. Who are the typical users of Sumo Logic?

Sumo Logic has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Sumo Logic support?

Sumo Logic supports the following languages:

English

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic has the following pricing plans:

Free, Subscription

Q. Does Sumo Logic support mobile devices?

We do not have any information about what devices Sumo Logic supports

Q. What other apps does Sumo Logic integrate with?

Sumo Logic integrates with the following applications:

AlertOps, Campaign Monitor, Google Cloud Platform, ManageEngine AlarmsOne, Opsgenie, PagerDuty, Rippling, Squadcast, VictorOps, xMatters

Q. What level of support does Sumo Logic offer?

Sumo Logic offers the following support options:

Online Support, Phone Support, Video Tutorials, FAQs, Knowledge Base