QuickBooks

Pros

The team behind QBOA is constantly listening and improving the product. It makes my life so much easier to have all my clients int he same place. I can schedule my own work with reminders and to-do list for both me and my clients. The added feature of having my clients files at a click of a button in priceless. I also appreciate the ability to add non-QBO clients now.

Cons

Sometimes the interface and/or the links don't work for the training and ProAdvisor page. These don't have anything to do with the client files just resources for me but it can be annoying at times. I also have my doubts the info regarding the profile views and leads from prospective clients is accurate.

Pros

Reasonably good functionality

Cons

Quickbooks Enterprise does not allow credit card processing in Canada
Platform is unstable and slow
Budgeting functionality lack the flexibility to do reports by account class
Memorized reports frequently fail
Technical support is beyond frustrating and often support issues associated with the online viewing contrast with technical support of the software itself and often the two different departments disagree on the source of the issue
duplicate invoice numbers are generated

Pros

Very easy to use! Many accountants and bookkeepers will be able to properly report income and expenses for just about any business.

Cons

Takes time to build your business and chart of accounts. QuickBooks provides a quick chart of accounts based on your business selected. I tend to be a bit more detailed with my chart of accounts. But once you have it set up, very easy to use and pull the reports that matter to you.

Pros

It is essential software. As accountants, we need to use the software that our clients use, and as far as market share goes, Quickbooks has a large chunk! The accountants edition allows us to work with our client's files no matter the version, providing our clients with excellent service.

Cons

The update process is arduous. Large updates take a long time to conduct and often result in a restart. On a Terminal server environment, this is certainly not ideal, as we have to kick people out in order to conduct the update.

Pros

Initially, I really loved the fact that you could receive very in-depth free training from home and in a classroom environment. Also, the fact that Accountants receive a licence for free for their own practice. I like the entire 'look' of the software, it doesn't feel overly complicated and is very user friendly. The help files and online helpdesk are extremely useful. I like that I can restrict the permissions that my clients have in order to avoid any unwanted mistakes being made but do feel that the permissions need to be more tailorable. I really like having the ability to set up recurring invoices which minimises the amount of time I have to spend on monthly repeating invoices.

Cons

I feel the permissions that you can set for individual clients is not restrictive enough - I would like to be able to enable clients to create their own sales invoices and purchase invoices but maybe restrict them from being able to delete them as this has caused many issues with some of my clients. Also, the system can be a bit 'glitchy' on occasion and the figures it sometimes produces on the trial balance report is not always accurate - usually the Sales figure is inaccurate for previous financial years which can be most frustrating. I also don't like that fact that, as a Quickbooks ProAdvisor, you cannot purchase any discounted bundles of licences. I also don't like the way you have to allocate a purchase credit note to the original purchase order - it is far too confusing and causes many errors by my clients.