IBM Connections

IBM Connections

Enterprise knowledge sharing platform

4.6/5 (8 reviews)

IBM Connections Overview

IBM Connections is a fully functional enterprise social networking tool that operates as both an internal workflow communications platform and an external networking application. Users can create chats, forums, blogs and discussions focused around business processes and manage restrictions so only certain IBM Connections users can view data.

The IBM Connections software is fully compatible on mobile platforms and all data is fully transparent. Users can share numerous document and file types to other users and customize dashboards to suit specific information feeds.

IBM Connections can create social networking profiles to display employment information and statuses within organizations, collaborate with other users, discussion forums photo/video sharing and technical support is included in the annual subscription price.

An array of tutorials and demos are available on the IBM Connections website and technical support is included with annual payment packages.

Pricing

Starting from
$6.00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Europe, United Kingdom, United States

Supported Languages

English

IBM Connections Reviews

Overall rating
4.6/5
100% positive reviews
1
Excellent
7
Very good
0
Average
0
Poor
0
Terrible
Carlos P.

Keeps you in constant communication with your work team

Used Daily for 2+ years
Reviewed on 4/27/2019
Review Source: Capterra

It is an excellent tool when you need to lighten and improve the working environment, has meant for us a better integration of staff in their different areas, without vertical relationships only support and collaboration we have achieved in this space.

Pros

One of the features that stand out about this software is that it is not very eye-catching and yet it contains all the functions and tools to enhance and boost teamwork. At the platform level generates a communication space like a social network but business, with different channels of communication, messaging, creating communities to work on your projects or departments, are features that can be customized without problem according to your needs. In addition, you will have additional integration options from IBM.

Cons

The import and export of data tends to be a bit clumsy, it must be more fluid so that the information is available at the required time without setbacks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Aymara P.

Ideal for collaboration and information sharing

Used Daily for 1+ year
Reviewed on 4/4/2019
Review Source: Capterra

We started using IBM connections when I started in this company and I did it to break down communciational and even hostile barriers between the different administrative departments and substantive areas. IBM made the task a meeting place where workers not only collaborated with work information but also contributed with internal corporate aspects such as change of image, organization of events of different work teams, this had a positive impact on the rest of the activities of the company with positive results in their work performance and efficiency.

Pros

It is a kind of corporate social network, which I like because it creates a pleasant and relaxed working environment, however it is also a platform with very powerful tools for collaboration and communication, you can interact in forums, blogs, instant messaging, calendar, is very reliable in all these aspects to build planning strategies.

Cons

Being a social-business tool, managers must be careful that it does not become a leisure space, the administration must be based on the principles and values of the company. Since it can be a useful tool with great impact

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Saskia C.

The social network of collaborative work

Used Daily for 1+ year
Reviewed on 4/12/2019
Review Source: Capterra

We use this platform as a social network, in our department we are about 10 journalists and we stay communicated through this space, we organize and share information with other journalists from other companies, photographers and graphic designers who help us with their work to complete our publications. It's instant communication that avoids having to wait hours or days for a response. We are aware that those who have programmed guidelines and that journalists are free is excellent and very useful.

Pros

Manage real-time communication with colleagues, share information, create communities with topics of interest, hold meetings remotely and chat for fast, real-time response. Technically has all the necessary functions to make communication flow and is a company recognized worldwide with an extraordinarily technical support.

Cons

Its installation and configuration is complex, but once there it's a wonder.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

HCL Conenctions is unique

Used Daily for 2+ years
Reviewed on 8/29/2019
Review Source: Capterra

I'm using Connections from years, before as user than also as admin and i could not imagine my working activity without it.

Pros

Connections is an unique collaborative platform that permit corporate environment to work and collaborate easly. Features like communities blogs and wikis are perfect to be self used managed and created by users. Now it was sold to HCL so i'm sure the development will go faster than ever. The future is bright !!

Cons

If i've to find a cons the architecture is not easy to be installed, mantained and user from the Admin side. you have to be skilled to work correctly.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Aurea luz R.

Different channels of communication, a single space to share

Used Daily for 1+ year
Reviewed on 5/4/2019
Review Source: Capterra

Initially we used the administrative departments to keep us in constant communication, then they were incorporating the rest of the company that made much more fluid processes and the execution of projects of the company, especially those related to movements and movement of assets.

Pros

Build your work environment with this platform, with the different functions and tools it gives you to communicate better with your colleagues and collaborate on common tasks and activities in the company, thus optimizing the exchange of information through blogs, chats, forums, libraries, among others. It is quite complete and perfectly functional for everyone in the company

Cons

It's a bit cumbersome to install and configure, but after that it was easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

IBM Connections Pricing

Starting from
$6.00/month
Pricing options
Free Trial
One Time License
Subscription
Value for money

60-day free trial available.
Connections Social: starting at $6/month.
Connections S2: starting at $8/month.
Connections S1: starting at $10/month.
Contact IBM for on-premise pricing.

IBM Connections Features

  • Activity Dashboard
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Document Management
  • SSL Security
  • Search Functionality

  • API
  • Access Control
  • Activity Tracking
  • Automatic Notifications
  • Communication Management
  • Customizable Branding
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • Projections
  • Third Party Integration

Additional information for IBM Connections

Key features of IBM Connections

  • Audio calls
  • Blogs & wikis
  • Chat history & transcripts
  • Collaborative document editing
  • Community forums
  • Content bookmarking
  • Conversation sharing
  • Customizable dashboard
  • Document sharing
  • Email archiving
  • Instant messaging
  • Media galleries
  • Personal profiles
  • Poll & survey feedback
  • Presentations, images and videos
  • Project & task management
  • Skill sharing
  • Social content archiving
  • Task assignment
  • Video conferencing

Benefits

  • Task coordination and organization: IBM Connections can communicate workflow with specific users or mass audiences to achieve greater insights into user experiences and feedback.

  • Profiles and customization: IBM Connections user profiles can be altered to incorporate personalized experience and credentials that reflect business titles within corporations.

  • Information and data sharing: Users can swap and contribute data to conversations, individuals, forums and blogs in order to learn from others and engage with future business prospects.

  • Mobile platforms and compatibility: The complete IBM Connections application is available on mobile devices and all data is displayed in real-time. Users can view conversations and historical business data that was initially updated on the desktop platform.

  • Help and support: IBM Connections have embedded an array of video demos and tutorials to ensure users are made fully aware of software updates and annual payment packages cover the cost of technical support should you require further in-depth assistance.

  • IBM Connections FAQs

    Below are some frequently asked questions for IBM Connections.

    Q. What type of pricing plans does IBM Connections offer?

    IBM Connections offers the following pricing plans:

    Starting from: $6.00/month

    Pricing model: One Time License, Subscription

    Free Trial: Available

    60-day free trial available.
    Connections Social: starting at $6/month.
    Connections S2: starting at $8/month.
    Connections S1: starting at $10/month.
    Contact IBM for on-premise pricing.

    Q. What are the main features of IBM Connections?

    IBM Connections offers the following features:

    • Audio calls
    • Blogs & wikis
    • Chat history & transcripts
    • Collaborative document editing
    • Community forums
    • Content bookmarking
    • Conversation sharing
    • Customizable dashboard
    • Document sharing
    • Email archiving
    • Instant messaging
    • Media galleries
    • Personal profiles
    • Poll & survey feedback
    • Presentations, images and videos
    • Project & task management
    • Skill sharing
    • Social content archiving
    • Task assignment
    • Video conferencing

    Q. Who are the typical users of IBM Connections?

    IBM Connections has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does IBM Connections support?

    IBM Connections supports the following languages:

    English

    Q. What type of pricing plans does IBM Connections offer?

    IBM Connections has the following pricing plans:

    One Time License, Subscription

    Q. Does IBM Connections support mobile devices?

    IBM Connections supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does IBM Connections integrate with?

    IBM Connections integrates with the following applications:

    AppFusions, Autotask, Badgeville, Clear Spider, Hootsuite, IBM Case Manager, LiveRamp IdentityLink, SocialChorus, Wordpress, Wrike

    Q. What level of support does IBM Connections offer?

    IBM Connections offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials