Comarch Loyalty Marketing Platform Reviews
Comarch Loyalty Marketing Platform
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7 Reviews
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reasons why we chose Comarch Loyalty Solution
Reviewed on 2023-10-30
Very happy to use and interact with the technical & commercial team😊.
Very happy to use and interact with the technical & commercial team😊.
Pros
Very agile system will well designed core functions that accomodate our program need + a very efficiently supportive team.
Cons
I dont find any functions that we dont like.
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good and easy
Reviewed on 2024-07-02
The product is pretty good for managing currencies, and raffles and couponing etc.
The product is pretty good for managing currencies, and raffles and couponing etc.
Pros
COMARCH is very easy to use once you get a hang of it depending on the version that is being used. The latest version is very user friendly.
Cons
There may be a dependency of the organization's tech stack to work in tandem with COMARCH, this needs to be taken into account while designing the architecture.
Alternatives Considered
AntavoReasons for Switching to Comarch Loyalty Marketing Platform
The overall product bundle and costing was budget friendly.- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Making a difference through Rewards Management market leadership
Reviewed on 2023-10-18
COMARCH has shown true partnership by being as involved as they can to provide solutions and...
COMARCH has shown true partnership by being as involved as they can to provide solutions and recommendations to achieve the company's vision. The Product roadmap, albeit a bit late on the modernization (such as redesigning the product into a true microservice solution), shows innovation remains to be at the forefront. Application of Global Practices allows the product to evolve and keep up to par, therefore allowing the customer to likewise remain ahead.
Pros
Ease of rollout and a true separation of Rewards Product Catalogue allowing business users to perform Rewards SKUs, and mechanics without needing IT intervention
Cons
Cost to host and maintain the Platform is high vs what the enterprise needs today. We are not fully using all of the capabilities of the platform but the cost is for the full stack even if not in use.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Globe Rewards with Comarch
Reviewed on 2023-10-17
Pros
I like that we can track the redemptions of our customers at real time. It is also easy to manage and navigate through the platform.
Cons
Some capabilities from our side still needs to be integrated to the Comarch platform which limits some of the capabilities that we can do. But with the right time, we will be able to integrate with them majority of our platforms.
- Industry: Airlines/Aviation
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Comarch loyalty platform review
Reviewed on 2023-09-22
Satisfied.
Satisfied.
Pros
Powerful capability on business rules configuration. Product easy to use.
Cons
Rewards functionality is not really dynamic
- Industry: Oil & Energy
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Comarch Loyalty Management Review
Reviewed on 2023-11-14
Pros
Well rounded platform with great features
Cons
Pricing a little on the higher side compared to others
- Industry: Oil & Energy
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Financials
Reviewed on 2023-11-15
Pros
Program Management is at utmost quality.
Cons
Comarch can work on financials as compared to other Loyalty platforms across. Since Comarch services are little more on higher side as compared to others.
