--- description: Detailed reviews on Fuze based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Fuze with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Fuze Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [Fuze](/software/9577/fuze-suite) # Fuze Canonical: https://www.getapp.ca/software/9577/fuze-suite Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/9577/fuze-suite?page=2) > Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders > > Verdict: Rated **4.1/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 75 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 8x8 - **Location**: Campbell, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User - **Pricing Details**: Hosted and licensed - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - API - Annotations - Attendee Management - Audio/Video Conferencing - Call Center Management - Call Conferencing - Call Recording Software - Call Routing - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Fax Management - File Sharing Software - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Online Voice Transmission - Presentation Streaming ## Support Options - Chat ## Category - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) ## Related Categories - [Online Meeting Software](https://www.getapp.ca/directory/101/online-meetings/software) - [Video Conferencing Software](https://www.getapp.ca/directory/528/video-conferencing/software) - [Web Conferencing Software](https://www.getapp.ca/directory/110/web-conferencing/software) - [Unified Communications Software](https://www.getapp.ca/directory/599/unified-communications/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) ## Alternatives 1. [Wildix](https://www.getapp.ca/software/2045027/wildix) — 4.7/5 (209 reviews) 2. [Zoom Workplace](https://www.getapp.ca/software/111633/zoom) — 4.6/5 (14526 reviews) 3. [Twilio](https://www.getapp.ca/software/90610/twilio-communications-platform) — 4.4/5 (501 reviews) 4. [3CX](https://www.getapp.ca/software/103409/3cx) — 4.4/5 (465 reviews) 5. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) ## Reviews ### "A good video calling and collaboration tool" — 5.0/5 > **Yamini** | *November 22, 2018* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Conferencing capabilities of Fuze are quite good. The software is so simple to use because of its intuitive interface. You can actually rely on it when it comes to video conferencing. > > **Cons**: Fuze is based on cloud computing. You cannot access everything according to your wish like: you cannot add a phone number until and unless you register a MAC address with Fuze. ----- ### "Free-flowing interaction and communication" — 4.0/5 > **Prajjwal** | *May 10, 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: To begin, this group communication and collaboration tool has been essential in improving productivity and morale within our company. Fuze is a good video platform that allows us to shoot and share screen, webcam, and voice videos rapidly; this tool has enhanced internal communication by reducing the need for lengthy emails and in-person meetings. Moreover, it has significantly impacted team cooperation; by filming and sharing films, we can efficiently give and receive feedback, ask and answer questions, and solve problems even when we are not physically in the same spot. I appreciate the best that we can work together on projects, presentations, and more in real-time using the live recording tool. > > **Cons**: One major drawback of Fuze is that the audio and video quality can vary widely depending on the user's internet connection speed and the quality of their microphone and camera, which can lead to poorly recorded films that are difficult to understand. > > Fuze has helped our company by facilitating better teamwork and communication, boosting productivity and morale. Fuze has helped people communicate and share information in real-time, eliminating the need for time-consuming meetings and emails by allowing for the rapid recording and sharing of screen, camera, and voice video. Fuze has also helped teams work together on real-time projects and presentations, improving their ability to make decisions and solve problems. ----- ### "video conference gone wrong" — 3.0/5 > **Verified Reviewer** | *October 18, 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: you have toll free numbers linked with Google calendar > > **Cons**: too many errors and delays the call drops every 5 minutes you would be better using Zoom ----- ### "Love the flexibility" — 4.0/5 > **Evelina** | *December 28, 2020* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: With any software I feel that there is always room for improvement, but I think Fuze as been improving the software week by week, month by month. I think currently I love how easy it is to take a call from anywhere. During a mandatory shut down in our state, we were able to route our main switch calls and take them from home off our our cell phones. That was unheard of just a bit ago. I love the you made transferring calls easy from the mobile app so we are easily able to get call to co-worker spread out working in their own homes. Our business didn't pause for even on minute during this time and that is very much appreciated. > > **Cons**: I think my only issue is quality of a calls, especially for international calls. A big chunk of our business is international and I hate using Fuse for international calls. All the calls seem mumbled so it is very hard to understand but when we use other software we don't have the same problems. We find ourselves using teams and other services but it would be nice to be able to be consistent and not switch from one service to other. > > I love the software, I love what you have done with it since we first started. Overall I am pleased with the service. I think you need to work on quality of call especially for international calls, customer service and billing also need more work but you are heading in a good direction from where you started. ----- ### "A must have tool in your business\!" — 5.0/5 > **Sam** | *September 5, 2019* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: Fuze is an absolutely brilliant software as it allows people to stay connected globally 24/7 without having lots of online tools/apps or a physical phone cluttering up your desk. Everyone in the business uses it daily for phone calls, meetings, screen shares, group messaging and so much more. One of my favourite features is the 'share screen' option you have when you're in a meeting. I find it to be extremely beneficial as it allows you to convey information clearly and efficiently. Another small feature I like is that you can make specific groups (e.g - if a number of you are working on a project together, you can all keep up-to-date with what's happening without having to send emails with everyone CC'd in). Finally, I also like the shared note section you can have with another person, this is perfect for putting meeting times, notes, anything else you are wanting to share. > > **Cons**: The only little issue I have with Fuze is that you can't send more than one image through at one time. You have to send them one by one, which isn't a big issue, but it's something I forget about on a regular basis. > > The main benefits of Fuze is that you have access to phone, email/messenger, video conference and meetings all in one tool. Fuze makes everything so much easier, it's convenient and i've found you're more likely to get an instant response (which definitely beats waiting for people to read/respond to their emails). ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ca/software/9577/fuze-suite?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/9577/fuze-suite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data