user friendly, I did like the que part after you sent a fax but it just didn't go anywhere. Signing up was easy. Just not efficient to use.
EXTREMELY SLOW. It had taken 1:45 to send a fax. to let me know that the fax had FAILED. Then it took another 45 min to finally go thru. Contacted customer service I was told that if someone else is using the same fax number then the first user will complete their fax before the next.