--- description: Detailed reviews on Zephyr Enterprise based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Zephyr Enterprise with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zephyr Enterprise Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Automated Testing Software](/directory/389/testing/software) > [Zephyr Enterprise](/software/9395/zephyr) # Zephyr Enterprise Canonical: https://www.getapp.ca/software/9395/zephyr Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/9395/zephyr?page=2) > From Agile to Automation, DevOps to Analytics, Continuous Testing Agility is Yours With Zephyr\! > > Verdict: Rated **3.5/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zephyr Enterprise \* Stand Alone: Zephyr can handle the workload of even the most demanding enterprises, with proven scalability to support 10,000 concurrent users \* Multi Jira Instance: Our Jira integrations provides real-time quality insights, project status, and defect tracking across multiple Jira systems \* Multi Project: Unearth the true status of your quality initiatives and keep teams in sync with real-time dashboards, flexible reporting tools, and test management that scales cross- project. \* Dashboards: Easily create visual boards to keep all of your teams on the same page. \* Vortex: Increase your teams test automation adoption with 1-click integration. \* Flexible licensing and pricing options ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 17 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support Software | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartBear - **Founded**: 2009 ## Commercial Context - **Pricing Details**: Please contact SmartBear directly for pricing details. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - API - Bug Tracking Software - Customizable Reports - Data Import/Export - Data Storage Management - Data Visualization Software - Hierarchical View - Issue Tracking Software - Move & Copy - Quality Assurance - Reporting & Statistics - Requirements Management Software - Requirements-Based Testing - Security Testing - Software Testing Management - Static Analysis - Supports Parallel Execution - User Management - Version Control ## Integrations (4 total) - CucumberStudio - Selenium IDE - TestComplete - Tricentis Tosca ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Automated Testing Software](https://www.getapp.ca/directory/389/testing/software) ## Alternatives 1. [ACCELQ](https://www.getapp.ca/software/111257/accelq) — 4.9/5 (130 reviews) 2. [BrowserStack](https://www.getapp.ca/software/170655/browserstack) — 4.6/5 (749 reviews) 3. [TestMu AI](https://www.getapp.ca/software/111387/lambdatest) — 4.6/5 (543 reviews) 4. [Katalon Studio](https://www.getapp.ca/software/2050606/katalon-studio-1) — 4.4/5 (706 reviews) 5. [Mailinator](https://www.getapp.ca/software/2047240/mailinator) — 4.7/5 (146 reviews) ## Reviews ### "Fantastic Test Management Add-In for JIRA" — 5.0/5 > **Rahul** | *July 13, 2022* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to generate Reports and manage tests with ease. The rest APIs also allow to update of results of automation scripts to the JIRA and auto-generate dashboards, and status in JIRA. The ability to add custom fields for test objects is a big customizability power. > > **Cons**: The rest APIs can be made more simple to use. > > This is one of the best tools that I have worked on to date for the tasks of test management. The tool directly helps me provide most the reports and artifacts that I need for my day-to-day work. ----- ### "Great design prototyping tool" — 4.0/5 > **Shilpa** | *October 18, 2025* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: It is a great tool for prototyping the design features and functionality. Which helps collaboration with test management > > **Cons**: Need of enhanced capability of adopting AI capabilities for Ui design. In creating better design frames ----- ### "Painful benefits" — 3.0/5 > **Matt** | *June 26, 2024* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles. > > **Cons**: I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps. > > If you must use a tool built into Jira that offers test cycles aligned with Jira versions and you can find a less painful way to create steps than to manually type them in, then it may work well for you. ----- ### "Zephyr really helped us work in a scaled agile way as well as integrating our automation framework." — 5.0/5 > **Verified Reviewer** | *July 2, 2018* | Recommendation rating: 10.0/10 > > **Pros**: It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity. We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc > > **Cons**: There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle > > Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products ----- ### "Test Management System of Choice for our DevOps Journey\!" — 4.0/5 > **Verified Reviewer** | *June 14, 2018* | Defense & Space | Recommendation rating: 9.0/10 > > **Pros**: Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map. > > **Cons**: The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need. > > The benefits are truly amazing\! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.ca/software/9395/zephyr?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/9395/zephyr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data