--- description: Detailed reviews on DonorPerfect based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare DonorPerfect with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DonorPerfect Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Nonprofit Software](/directory/775/nonprofit/software) > [DonorPerfect](/software/91736/donorperfect-fundraising-software) # DonorPerfect Canonical: https://www.getapp.ca/software/91736/donorperfect-fundraising-software Page: 1 / 59\ Next: [Next page](https://www.getapp.ca/software/91736/donorperfect-fundraising-software?page=2) > DonorPerfect helps nonprofits of every size streamline fundraising and centralize donor data in one flexible, all-in-one platform. A CRM that empowers teams to collaborate, stay organized, and make data-driven decisions from anywhere, so your mission keeps moving forward. > > Verdict: Rated **4.5/5** by 1436 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DonorPerfect Flexible Fundraising CRM: -One centralized database with always up-to-date donor and constituent data -Unlimited donor and prospect records -Custom fields and screens built around your organization’s needs -Full membership and volunteer management -Easy integrations with Microsoft Office, wealth screening tools, and other trusted partners -Robust linking and relational data for deeper insights -Secure, permission-based access for your entire team -Modify standard reports or build custom reports from scratch Fundraising Management: -Manage unlimited data in a customizable platform -Advanced reporting and analytics to uncover your next major gift -Merge donor data into personalized emails, letters, and direct mail -Improve pledge tracking, gift entry, and donor recognition -Generate clear reports for grants, campaigns, and events Comprehensive Donation \& Reporting Tools -Powerful donor reporting and analysis -Tools to run targeted fundraising efforts -Complete donation management across every type of gift ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1436 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SofterWare - **Location**: Horsham, US - **Founded**: 1981 ## Commercial Context - **Starting Price**: $129.00 - **Pricing model**: Other - **Pricing Details**: Packages starting at $129/month. DonorPerfect is designed to be customized for any size nonprofit organization. You hold the power to choose the package and integrations that fulfill your specific needs. Unlimited donation forms, payment processing, and Constant Contact included in every system. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting Integration - Accounting Software - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Attendance Management - Auction Management - CRM Software - Calendar Management - Campaign Analytics - Campaign Management Software - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management - Contact Database ## Integrations (16 total) - Agile Ticketing - Congress Plus Advocacy - Constant Contact - Double the Donation - Givecloud - MailCamp - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - ReadySetAuction - Sage Accounting - Sage Intacct - ShopRaise - SimpleTix - VolunteerLocal ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) ## Related Categories - [Donation Management Software](https://www.getapp.ca/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.ca/directory/169/fundraising/software) - [Nonprofit Software](https://www.getapp.ca/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.ca/directory/1517/nonprofit-crm/software) ## Alternatives 1. [Donorbox](https://www.getapp.ca/software/108833/donorbox) — 4.8/5 (625 reviews) 2. [Bloomerang](https://www.getapp.ca/software/103573/bloomerang) — 4.7/5 (1287 reviews) 3. [DonorSnap](https://www.getapp.ca/software/103381/donorsnap) — 4.6/5 (414 reviews) 4. [Neon CRM](https://www.getapp.ca/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (619 reviews) 5. [Funraise](https://www.getapp.ca/software/109055/funraise) — 4.5/5 (114 reviews) ## Reviews ### "Donor Perfect Newbie Approved" — 5.0/5 > **Trinda** | *August 18, 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: As a brand new user, I have enjoyed the ease of use as we learn this product and all of its capabilities. So far, DP customer service has been much more attentive than our former database. > > **Cons**: I have found it disruptive to be logged out so often if I am on another screen. I believe it times out every 20 minutes. > > Overall, DP is the best we have found on the market overall. The staff are very personable and easy to work with. ----- ### "DonorPerfect Review from" — 5.0/5 > **Chava** | *April 26, 2026* | Fund-Raising | Recommendation rating: 10.0/10 > > **Pros**: Ease of use and emails about tips and webinars. The platform is supported by helpful onboarding materials, and one of its strengths is the consistent flow of emails offering tips, best practices, and invitations to webinars. These resources are valuable for ongoing learning, helping teams improve efficiency, discover features they may not be using, and stay updated on new tools and capabilities. > > **Cons**: It works well for teams using a shared database, although collaboration features are relatively basic. > > DonorPerfect offers strong value for small nonprofits like ours. Customer support is generally responsive and helpful, supported by good onboarding resources. The system is not the most intuitive at first and can feel somewhat dated, but becomes an effective tool once users are familiar with it. Its greatest strength is donor management, allowing detailed tracking of donor history, relationships, and giving. ----- ### "I'm not sure about the hype" — 2.0/5 > **Verified Reviewer** | *December 11, 2025* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: It reminds me of the tech-solution optimism of the early aughts. It is "user-friendly" and offers a lot support. All of the compliments towards DonorPerfect (DP) are true. You can set up online donation forms to receive donations and DP has a native processing gateway to process that. > > **Cons**: You can find a lot of out-of-the-box-plug-and-play database apps on the market today such as Notion, Airtable, etc. If you have any experience using those or learning about databases, nothing about DP makes sense. I just want to see "what is the latest donation?" "show me the last 5 donations" and I cannot get that answer immediately. It takes at least 8 clicks (Reports \> Report Center \> choose report \> four clicks to set period \> hit Run Report) and a little time drinking coffee before you can see the answer. DP is user-friendly in that, it has its own language and logic about where any information or feature is. A new user who's less tech literate will have to learn this, and yes there ARE resources, webinars, on-demand webinars, help articles, support chats, all available for you to fully master DonorPerfect. I am not sure how much of what you learn could be applied outside of DP. An impatient user familiar with databases will throw up their hands immediately just like I did. > > I work with nonprofit industry veterans (maybe combined experience of 50+ years) and none of them are DP experts. What I mean is that, none of their "let's do this" is easily accomplished on the DP platform. I am heavily involved in our end-of-year donations process and realizing that we're NOT using DP to track our outreach and donations received; but using DP as a redundant CRM that has to be updated manually. My secret 3-year plan is to move us out of DonorPerfect, because again, a free plan with Airtable could very easily replace our current procedure with DP. ----- ### "DonorPerfect Fan" — 5.0/5 > **Nanette** | *February 26, 2026* | Museums & Institutions | Recommendation rating: 10.0/10 > > **Pros**: My top "like" of DonorPerfect is the online chat support. The agents are always helpful even with the most unusual question, like when I don't know who I should talk to about something I can ask the chat support agent and they will tell me. I also appreciate that chat support agents have helped me write filters and fix reporting issues. They are like having my own on-site tech\! > > **Cons**: I am not a fan of the dashboard. DP has preset what is measured and you can't edit the timeline. It would be great, and much more worth it, if I could. > > I am with my second non-profit using DonorPerfect. With the first organization, we had been using a software that was EXTREMELY expensive, not user friendly, and locked us into lengthy contracts. The transition to DP was easy, and I appreciated the affordability and not having to sign a lengthy contract. At my current organization DP is used in a variety of ways and we still have room to grow how we use it in the future. ----- ### "I recommend this product\!" — 5.0/5 > **Sierra** | *April 22, 2026* | Music | Recommendation rating: 8.0/10 > > **Pros**: This is a great donor management product. In terms of the capabilities for tracking and reporting, I've found it unmatched when compared with other software. Their customer support and training is also fantastic. > > **Cons**: There is consistently a lag with the editing process for donor records and gifts, which is frustrating. Basically, you'll click on a box to edit it, and then the page pauses and thinks for a moment before allowing you to edit. When doing a lot of edits in a row, it can be very annoying. ----- Page: 1 / 59\ Next: [Next page](https://www.getapp.ca/software/91736/donorperfect-fundraising-software?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91736/donorperfect-fundraising-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data