---
description: Detailed reviews on Benchmark Email based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Benchmark Email with similar products.
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title: Benchmark Email Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Benchmark Email](/software/91713/benchmark-email)

# Benchmark Email

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> Benchmark helps busy marketers move faster and make a bigger impact with email. Our next-generation platform combines simplicity with serious capability.&#10;&#10;We’re redefining what modern email marketing feels like: clean, flexible, and built to keep up with you.
> 
> Verdict: Rated **4.3/5** by 195 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Benchmark Email

Drag-and-Drop Email Builder: Design professional, mobile-responsive emails without coding or design experience. Choose from a curated library of templates and customize every detail using flexible content blocks.&#10;&#10; Sign-Up Forms: Build branded sign-up forms and embed them on any website, or set them up as popups. New contacts get assigned to the right lists and tags automatically.&#10;&#10;Assistive AI Tools: Generate on-brand subject lines, body copy, and even image suggestions to speed up campaign creation and keep content fresh.&#10;&#10;Contact Management: Use tags and segmentation tools to organize subscribers by interests, engagement, or behavior — making targeted campaigns easy to set up and manage.&#10;&#10;Multi-User Access: Add teammates to your account and assign roles to keep campaigns organized while maintaining account-level control.&#10;&#10;Email Scheduling: Plan and schedule campaigns in advance, ensuring your messages reach subscribers at the right time without manual effort.&#10;&#10;Performance Dashboard and Reports: Track opens, clicks, and engagement trends in a clean visual format. Real-time data helps users identify what’s working and optimize future sends with confidence.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 195 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Polaris Software
- **Location**: St. Louis, US

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Other (Free version available)
- **Pricing Details**: Free for 500 subscribers and 2,500 emails per month.&#10;&#10;Pro plans start at $19/month for 1,000 contacts and 10K sends per month and scale from there.&#10;&#10;Up to 10 additional users can be added for $15/user/month. &#10;&#10;Need more than 100K contacts? Visit our pricing page for all of the details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Portuguese, Spanish, Traditional Chinese
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Audience Targeting
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management Software
- Content Library
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Email Campaign Management
- Email Distribution

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)
- Chat

## Category

- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)

## Related Categories

- [Email Management Software](https://www.getapp.ca/directory/306/email-management/software)
- [Email Marketing Software](https://www.getapp.ca/directory/307/email-marketing/software)
- [Marketing Automation Software](https://www.getapp.ca/directory/308/marketing-automation/software)
- [All-in-One Marketing Platform Software](https://www.getapp.ca/directory/310/online-marketing/software)
- [Content Marketing Software](https://www.getapp.ca/directory/607/content-marketing/software)

## Alternatives

1. [Omnisend](https://www.getapp.ca/software/112199/omnisend) — 4.7/5 (836 reviews)
2. [Constant Contact](https://www.getapp.ca/software/90578/constant-contact) — 4.3/5 (2912 reviews)
3. [Gmail](https://www.getapp.ca/software/91602/gmail) — 4.8/5 (13327 reviews)
4. [Mailchimp](https://www.getapp.ca/software/8268/mailchimp) — 4.5/5 (17572 reviews)
5. [MailerLite](https://www.getapp.ca/software/10156/mailerlite) — 4.7/5 (2256 reviews)

## Reviews

### "simple yet powerful" — 4.0/5

> **Mathew** | *July 10, 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: benchmark provides a great WYSIWYG editor - much better than most and all of the preset templates are fully responsive. Navigation is simple, the layout is clean, and the reporting functionality is great. seamless automation mapping makes setting up automated campaigns a breeze. GREAT customer service is also a bonus.
> 
> **Cons**: Like most email marketing suites, it can get pricey as subscribership grows a there are lower cost alternatives available but they lack the functionality that benchmark offers. image storage is limited to 10mb without upgrading to unlimited for an additional five a month. Deliverability is ok but could be further improved but is getting better.

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### "Great Software\!" — 5.0/5

> **Laura** | *September 6, 2019* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: This software is extremely organized and user friendly. I am able to navigate my emailed newsletters with ease and convey everything in one place.
> 
> **Cons**: There isn't much I don't enjoy about this product. I will admit there is a bit of a learning curve to the formatting; however, once you get the hang of it it is smooth sailing.
> 
> With Benchmark I'm able to communicate with all of my clients, inform them about new deals, and work to promote my business well. Not only that, but Benchmark also provides us with valuable statistics about how our well our email was received.

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### "Great but needs improvement" — 3.0/5

> **Derrick** | *May 31, 2019* | Marketing & Advertising | Recommendation rating: 4.0/10
> 
> **Pros**: Easy to Use &#10;Clean layout&#10;Ease of customizing templates &#10;Training other team members on how to use is easy
> 
> **Cons**: Customer service is not that great - Most are not American so language is hard to understand&#10;Too many glitches when working in templates &#10;Have to send several TEST emails to make sure the functions are correct &#10;The same email delivered to different members of my team show up differently or have different links&#10;A lot of bugs in the back that need to be addressed &#10;No Spell check function anymore&#10;The image editor is not that great&#10;uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded
> 
> Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.

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### "Loving It\!" — 5.0/5

> **Nikita** | *March 14, 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: As a new user to emailing lists, automations, etc., benchmark has been incredibly user friendly, simple and I actually switched over from mail chimp and much prefer it\!
> 
> **Cons**: The pricing is a little high in my opinion with Canadian exchange factored in but otherwise no complains yet\!
> 
> Very happy\!

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### "A strong contender for the existing market leaders" — 5.0/5

> **Elle** | *March 26, 2024* | Design | Recommendation rating: 8.0/10
> 
> **Pros**: I came across Benchmark when a client decided to use them. I found it very easy to use and to set up for them.
> 
> **Cons**: I haven't found any cons thus far. Everything seems to be fairly simple to do.

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## Links

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